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AT&T Store
117 A Three Springs Dr Rd, Weirton, WV 26062, United States
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AT&T Store

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Je
Review №1

The reps in the Weirton store are always so helpful. I’ve been dealing with Cindy for years. She never lets me down! I’ve also had business with Bill and Shauna and they’re great!

Jr
Review №2

The Weirton AT&T Store is the reason why we choose to stay with this company. Everyone that works at this location has always been welcoming when we come in, they have always answered our questions and they have never given us bad advice. No one likes change and getting a new phone or signing up for another TV provider can sometimes be nerve wracking or unsettling, but the employees here make the experience and transition as easy as possible. The employees seem to truly care for their customers and each other. They always have a smile to share and a helping hand to give. We will only have AT&T and we will only shop at the Weirton Store.

Ro
Review №3

I’ve been a customer for many years. I have never had someone like Cindy (Manager) actually just TALK to me. Everyone just wants to sell and be done with ya! I’ve been widowed for 2 years and it’s a lonely life. I came into the store with a dumb question about my phone and Cindy helped me. She didn’t make me feel dumb. She made me feel like I mattered just as much as everyone else in that store at the time. Then we just talked. I told her about my wife. I saw some tears. She’s a very compassionate and sweet young lady. No one wants to listen to an old man talk anymore. But Cindy did. She’ll never understand how much I appreciated her that day. Hold onto her, she’s a great one.

Er
Review №4

Wonderful Service. Tara was so kind and knew exactly what we needed to have done. Will always return to this location and Tara for services.

Jo
Review №5

Well by golly this is just my most favorite AT&T store of them all if ya got some cell phone shopping ta do boy this is the place to do I tell you what

An
Review №6

Wonderful staff!! Very kind, knowledgeable and helpful. Switched from a different carrier and they made the process simple.

Am
Review №7

Absolute excellent customer service! Everyone, especially Tara, is super helpful and friendly. If you need anything AT&T, this is the store to come to!!

Wa
Review №8

Always helpful. Always friendly. And always knows who we are when we walk in.

Ja
Review №9

Absolutely amazing!!!! Tara made everything super easy and helped me out a million times over!!!! Love ATT

Ma
Review №10

Very cooperative associate. Took time to get everything correct.

Er
Review №11

Excellent service. Was so friendly and thorough.

Ma
Review №12

Excellent customer service by Tara. The experience was non stressful and she was extremely helpful. Its great having a corporate store here in town that can resolve issues and professionally assist in the purchase of a phone.

Ro
Review №13

The agent was very knowledgeable and helpful. I got in and out very quickly.

he
Review №14

Weirton WV store was fantastic with helping set up my new phone. Great service support.

To
Review №15

We were given very good service. Devin, who helped us was extremely nice and helpful!

Ci
Review №16

The representatives at this Store go above and beyond to help their customers. Every time I have left their store it has been with a smile on my face and all my questions answered or issues resolved.

BU
Review №17

Did a fantastic job setting up my family plan.

Ka
Review №18

I was assisted by Bill who was able to get my problems worked out. He was quick, professional, and courteous.

Jo
Review №19

Brandon Sweeney was great! Very articulate and knowledgeable. Got me a great deal on a phone and helped get everything set up even though we went past closing time. An asset to your company and our area in Weirton.

Ch
Review №20

Tara, at the AT&T store on Three Springs dr in Weirton WV, is a great At&T Rep to deal with..Shes quick and knows everything about any phone.Multi tasking is not a problem for her and she is willing to help you in any way she can. I always feel comfortable when going in to see her.The entire store has very friendly representatives and for this I am glad to be with At&T

ro
Review №21

I always have a good visit when I go to the AT&T Store on Pennsylvania Ave. No long wates . Get all my questions answered and have great service . THANK YOU AT&T

Ma
Review №22

Tara was awesome, she was upfront and honest with pricing and promos. Best AT&T store Ive been to.

Ke
Review №23

Great store. Sometimes I think they could use more inventory, bigger space, etc etc. But Ill go here before I go to Steubenville or Robinson.

Do
Review №24

Very pour customer service, went in to get new phones and couldn’t get any kind of information on what he was trying to sell us other than here what it will cost you a month after he spent 15 min in the back. A flat price and no real info on we were getting. No very friendly or helpful.

Ma
Review №25

My sales associate found out our needs and did all he could to put us in the perfect plan/ phone to suit our needs.

J
Review №26

The staff there was wonderful!! I could give 10 stars if I was permitted to do so!

Na
Review №27

The crew at this store are wonderful people they will help you out in any way. Trust me Im not tech savvy

We
Review №28

Brandon was a great guy who helped us get what we needed. Wish all sales people were like that.

Fr
Review №29

I went in with my sister in law to possibly up grade or phones and we was treated terribly. The salesperson acted as if he was going out of his way just to talk to us. And the manager wasnt much help either. We decided to go to a different att store the next day where we was treated with respect and that store made the sale.

Ja
Review №30

My grandson gets phone service here and the employees are very good at what they do and professional. I recommend that you ask for Jimmy.

Ma
Review №31

Always great service at our AT&T

Ru
Review №32

They are the best AT&T store in the Ohio Valley. I enjoy every interaction I have had with all of the reps in the Three Springs Store in Weirton.

Or
Review №33

Overall good experience, but they need to go into details about what to expect on your first bill. They didnt with me and when the bill arrived... I was furious about all of their one time charges!

St
Review №34

Such wonderful nice people. Thanks for taking of me in a pinch.

Jo
Review №35

Great Service!! Never thought be as quick and fast!!

Ma
Review №36

Went in to add a line. Everything was quick and easy, but make sure to check your account because they added mobile insurance without asking.

Ra
Review №37

Very friendly and extremely helpful. Will definitely be using them again in the future.

F
Review №38

Fast services know there stuff and are all ways happy to help

Le
Review №39

Great service!!! Knowledgeable and very helpful!!! I have been using this store for over 8 years!!!! Highly recommended!!!!

wi
Review №40

Pay close attention to the details on paper, not the bs the salesman gives you

Re
Review №41

Great service. Knowledgeable staff and quick service.

Se
Review №42

Not very helpful or knowledgeable.

Ja
Review №43

They are awesome people and would gladly recommend them!!!

Kr
Review №44

Very kind, efficient and attentive

Ri
Review №45

It take more time then buying a car

th
Review №46

Depends on who you get, but there is only 1 employee that I refuse to deal with

Je
Review №47

Never had this company many years so i cant review them that well

Je
Review №48

Very nice service.

He
Review №49

Always friendly and helpful

Ja
Review №50

Great customer service!

Ca
Review №51

The workers were not very good or friendly.

De
Review №52

Slow bring out food and brought it out backwards

Jo
Review №53

Service stinks

Jo
Review №54

Lied about switching over, only new items no accessories older than 6 months would not recommend

Me
Review №55

Excellent care!

Ma
Review №56

Always helpful

Ji
Review №57

Quick service

La
Review №58

Bad cell phone coverage

ch
Review №59

Convenient

Pa
Review №60

Great

Information
7 Photos
60 Comments
4.5 Rating
  • Address:117 A Three Springs Dr Rd, Weirton, WV 26062, United States
  • Site:https://att.com/stores/west-virginia/weirton/648
  • Phone:+1 304-723-2843
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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