Great service from exam to fitting for new glasses. Been going to Shopko optical for many years and have always been happy with the service.
Best eye exam and glasses I have ever received. A very thorough excellent eye exam by Dr. Byers who took the time necessary to make me feel comfortable and get it right. I believe it was Kevin who helped me pick out new glasses and measured my eyes and he did a wonderful job. The glasses fit exactly right. No adjustment needed at all. I have never before, until this time, had them be exactly right as soon as I put them on. I have been wearing glasses for 50 years so I have a lot of experience with getting new glasses. I will NEVER go anyplace else.
This was my first time at Shopko Optical and the gentleman who examined my eyes made me aware of an eye condition that I have apparently had all my life, but this was the first I was ever told about it. Both he and the other staff there took excellent care of me, and I felt listened to and by far, experienced the most thorough eye exam Ive ever received in my 35years. I hope my insurance continues to go through Shopko Optical because I absolutely trust this team with my sight!! 💜
My exam was easy and fast the eye doctor there is great explained everything very clearly made me feel very comfortable this is the place to go
I have gone to Shopko Optical for years and have always felt they have great customer service! They are friendly, professional and yet can still provide a personal touch by meeting your own special needs! Thanks Barb, Gina and staff!!!
My experience was good. The staff is very nice and I appreciated that! They only issue is that their glass prices are not good. I could get the same thing online for less than 1/2 the cost of what they were offering. They should consider being more competitive. But all in all a great experience!
Quick - did boh kids at once, worked well with kids.
What a great experience! Really great customer service. Loved the Doctor. Can’t say enough good things about them.
THE BEST!! Easy on-line appointment scheduling.Friendly, thorough, and professional.
Friendly staff, fast service and Dr. Golon is a great Optometrist!
Dr Byers, Kevin, Barb and staff are beyond fabulous. I recently visited multiple times for the perfect “vision” fit The patience and understanding shown to me was amazing. It is wonderful to know Shopko Optical is part of our community and truly cares about my vision as much as I do.
Staff were very friendly, welcoming and helpful. Even volunteered to go get my umbrella out of my car in a downpour!
VERY friendly and knowledgable staff. Super clean. Taking the pandemic seriously with taking temps, requiring masks, social distancing, and sanitizing. I would definitely recommend!
Excellent care from beginning to end!
I’ve been a customer for a long time. Kevin has always been professional and super friendly. A few weeks ago he went above and beyond by helping me with an online order that was incorrect. Thanks Kevin!
Everyone was very friendly and helpful! They were great!
My first visit to Shopko Optical was a pleasant experience. Appointments were not months out. My first appointment was within a week of request. Advised me to arrive 15 minutes early. Arriving early allowed time for prep before eye exam and allowed me to look over frames before having eyes dilated. Dr.was very pleasant and placed me at ease as we went thru eye exam. I will most difinelty be a return customer next year when my exam is due. I give two thumbs up to this local business in West Bend.
The optometrist worked with me to hopefully correct my vision. Wait and see when I get my glasses.THANKSJIM
Ive never been disappointed with my glasses from Shopping Optical.
Prompt, friendly service. Everyone is very informative and happy to answer questions.
Everyone was safe fast and fun. Ill be using them again for sure.
Always have awesome service and always get the best service.
Appointment went seamless. No issues. Great care was taken given the times we are in.
Everyone is very friendly and knowledgeable. Very pleasant experience.
Barb was the best. Explained all the details - very friendly
Great workers and experience!!
Liz was awesome as she always is. New office, looked good. Have had good service with Shopko Optical
Entire staff was extremely friendly! The doctor was very thorough and helpful.
Customer service was great, Doctor was VERY professional
Shopko Optical is great. Ive been going to them for years and I appreciate the continuity that provides. I really like the way they talk to me in words that I can understand my condition. I highly recommend them.
My first Exam was very nice the eye Dr. was very nice
Staff is very helpful! So far, my experience with the eye exam and selecting glasses has been great!
I love visiting Shopko Optical each year for my yearly check up. They are thorough and truly take the time with you as a patient. They also help assist you when picking out glasses when you need a new pair 😊
All was great...just didnt enjoy having to wear a mask while trying to pick out new frames :( or do some of the tests...kept fogging up..
The Staff is always kind and their frame selection is great.
Friendly punctual knowledgeable
Awesome service great staff
I went in for an adjustment and they took their time and made sure my glasses were in perfect order before leaving. I’m very happy they are back in West Bend.
Very pleased. Got an appointment fast. Nice and affordable frames and they came in a couple days.
I have been going to Doctor Moen for 15 years and he has been great. They have gotten me in right away during emergencies and given me trials to wear if I run out and am waiting for an order. The doctor has always been kind and respectful to me and my family. I went to many other eyecare centers before and Shopko is the best.
Not sure they are really open for business. Tried calling 10 times and phone just goes to voice mail. Moved on to a business that actually answers the phone
Dr Moen is THE BEST!! Much better value at Shopko than at other local eye care centers.
Worst experince I have ever had with an eye dr ever. they are sooooooo rude and have no idea what they are doing. Theyve gotten my script wrong twice with no end in site. So take this as a warning. If you value your money.... dont go here.