Beware renter !! Im moving as soon as I find a better deal with a fix rate contract. The good prices are the bait just to get you signed up... 3 or 4 months in and they will increase the rent!!Another thing I rented a 10x5 and as advertised So I order 4 big heavy duty metal shelves to maximize space I find the perfect fit shelves within measurements just to find out they wouldnt fit like they should of when they arrived I had to return them and compromise in space ordering smaller shelves . Make sure you actually bring a tape measurement and check out your unit because is misleading!(((measurements are not accurate) ))
Great new storage place! Brenda and Jenna are super friendly and helpful. Place is safe and clean. Did have a rate increase but not as bad as Public storage. Definitely worth the safeness, cleanliness, and friendly staff! Highly recommend!
This place is so down to earth. The customer service is great. Brenda takes pride in training her staff to help customers with a smile. Facility is extremely clean! Only down side is parking. They do recommend coming earlier tho! Other then that highly recommend! Safe location!
We rented a storage there for exactly 3 days and our storage was broken into. Then they did not notify us until 3 days after that. And they refuse to help us out. I bought the insurance that covered about half of the stuff that was stolen. And read everything when you sign up because they increase your rate after a few months
Everyone in office is so nice! The girl told me I hv climate control cuz thats what I wanted. She fibbed, I dont hv it, so I sweat if I dont hurry. That girl isnt there anymore. Wish more restrooms cuz ppl are knocking & Im constipated. It says occupied but they knock anyway so I will hurry. I ignore them.
Customer service is awesome. Staff is very helpful and friendly make moving process so much easier.
The lady that works there was very rude she accused me of kicking her cart that wasn’t the case I moved it a little with my foot so it won’t hit the door she accuse me of kicking her carts this morning I went and my code wasn’t even working I told her that my code wasn’t working she said whatever I don’t remember the ladies name but very rude I’ve never had a problem there before I have one now
The ladies at this place are so sweet and professional. They made us feel welcomed and no stress! Moving can be so stressful and they made it so easy. I will be letting all my friends know to go there and the prices are great as well. We feel our things are in good hands. Thank you again ladies for your expertise!!
Its clean and staff are very nice.A thing you should know and they wont tell you is that, is not a fix rent price. They have the right to increase the rent once you move in so I dont think thats fair anyway another thing they dont advertise is that all the units dont have true measurements that theyre advertised with...all will be shorter for a couple of square inches! which for me was a big deal for me because knowing my unit size, I order specifc size shelves that were supposed to go all arround the walls to maximize space wich they didnt fit properly like they were supposed to because of those few square inches missing.lesson lerned dont trust advertising bring your measuring tape and ask those questions before u move in
Clean! Only thing is just the one way entrance in and out for the elevator but its highly recommended because of security reasons!
I think Ive reviewed this place before. Its clean affordable and accessible. The hours arent too restrictive.Spacious units with accessible carts. Thanks for a good design.
It has one elevator which creates a back log of people trying to get to their storage if you are not on the first floor.
Brenda was very helpful for me and my father in-law. I would recommend U-Stor-It. Clean space, secure, and great customer service.
Highly recommend!One of the better storage facilities I’ve been to. I move around a lot so it was nice to have this place close to where I recently relocated. Just recently downsized from house to apartment and I felt like my belongings were very safe being stored here!
Great location! Highly recommend!I just moved out of my parent’s house and I didn’t know where I could put all my extra belongings. Then this place is just right around my new apartment and it was such a great experience moving some of my furniture and old stuff animals here. Super clean and safe!
Love this self storage! Super close to my new house! The staff was amazing and super helpful. The building was just built this year I think and it looks so so good! I highly recommend !!
This place is great addition to the neighborhood! I recently just helped my mom put her antiques in storage here. The staff was super nice and I felt super comfortable. Most importantly they were very nice to my mother and I really appreciated that. Highly recommend!!
Staff are friendly knowledgeable and very helpful. The place was very clean and It felt like they understand the needs an concerns of my community. Perfect location we needed a storage space facility meeting the needs of people like me . I loved the friendly atmosphere thank you ladies for your service professional support 👏. I recommend this business and I incourage our community people to do business here.
I’m so glad this place opened up right next to me. Honestly had the best experience storing all my stuff here. The staff was super nice and the facility was really clean. Highly recommend!!
The staff here is so friendly and helpful. If you are looking for a storage facility this is the place for you. The facility is new and very clean. Really convenient location
WOW! Could not be happier with the experience we had. Brenda in the front office was super knowledgeable and help answer all of our questions! The building is brand new as youd expect very clean. Felt very comfortable. Thanks!
Amazing storage facility! Super clean and super friendly staff. Highly recommend if you live near by!
Good storage place nice staff (Brenda) was very helpful.
Pretty awesome pretty clean pretty staff Im pretty much on point .Id definitely recommend this place and can get air conditioned
I came today on Saturday, January 02,2021 to pick up merchandise to ship out orders for my business and this place is closed. How does a self storage place close on non holiday days keeping people’s belongings locked behind closed doors. That is very unacceptable coming from a business. I drove about 25 minutes to pick up my belongings only to drive back empty handed. It is ridiculous to pay a business to keep my belongings locked away from me.I will be removing my belongings as soon as they decided to give people access to their personal belongings again.
Great new storage that just opened up near me. Staff is great and very friendly. Im glad to be storing my items here!
Great friendly staff, super clean. Im telling everybody about this place. Highly recommended !!
Needs better access hours but overall a great place
Great location and super friendly staff! This place is awesome and I would highly recommend storing here
Happy to say, that we were able to get a new unit at this property, the facility is very clean and had some great managers. There is a lot of space available on the first floor
I I am very disappointed with the way this Ill cut it out West Covina store operates access hours are from 66 I arrived 10-15 minutes earlier before 6:00 and they already closed it down and it has on the door that at 59 minutes prior to 6:00 its closed but it doesnt have that on the announcement but theyre verbally telling you and that is not right I have to travel 40 miles to come to my storage and because of traffic and that is not right you know I mean I feel like you know I should be compensated for my gas for traveling 40 miles when you guys have false advertisement if you guys call me back bye
Brand new building, not even a month old. Building is nice, clean, fair priced, and staff is friendly. Recommend if you need storage.
Great location for a storage facility, its right down the street from me! The girls at the front counter do a great job at keeping it clean!
The girls are awesome. Very kind and explained all the different prices an deals. Loved it recommend it to anyone.
Brenda is the best! She helped me find the exact storage size I needed and made the process very easy
Have not even had the storage unit for a year, and they raised the price!
Brand New Facility that just opened around near where I live. Looks like a great addition to the neighborhood!
Their restrooms are clean, staff is friendly and new building smell. It would be nice if they closed at least 6pm instead of 5pm.
Love this place! close by with really nice staff!
Tabitha helped me get a unit, great new self storage facility in the neighborhood!
Great Place, Great Staff, Great Location ! All Around Great!
Good place.Very clean and safe.