Great Barnes and Noble with all the new stuff and a local Iowa section. Prices are premium compared to Amazon but you can’t beat the feel of walking through the store and checking everything out. Great kids section and board games. Coffee shop inside. Bathrooms inside. Love the store!

Great store! Friendly staff. They have a very large selection of books and other things. You can enter through the mall or from the parking lot.

Good Cafe Latte, good oatmeal cookie. Clean, friendly. Always great to grab a cup of coffee then browse Barnes and Noble.

Very large store. Wonderful selection on reading material as well as crafts. Its like an adult book fair! Lol everything is clearly marked and they have fair pricing and usually lots of books on sale. It was well kept and had an AMAZING kids section. I highly recommend this store for any book lover or anyone looking to learn about anything. I never walk out with just one thing. 😆

Went in to buy a book for an upcoming vacation, found something quick and was happy. Then at the counter bought some trading cards and and the clerk was not able to quickly scan the first two boxes, then reacted aggressively throwing the boxes down and went back to grab one more which scanned fine. The person then attempted to sell me one of the two potentially damaged box of trading cards that were thrown; I asked for a different one from the shelf (which was, at most, two steps away) paid for the book and trading cards, only to be ignored with a condescending “there ya gooooo” (zero eye contact). One star experience, but two stars bc other couple times I’ve been here it’s been pleasant. Suggestion: a little training on the handling trading cards, if they are damaged in any way they lose any possible value.

Roxanne the asst manager is a true blessing for this store. We had an issue with my daughter’s virtual gift card on her closed kid account because she turned 13 today. She gave me the number to the support call Center for us to get the info back. All turned out great and it was thanks to the steps Roxanne did to ensure my daughter got what she wanted on her birthday.

Barnes and Noble is wonderful for the avid reader. I mean, they have every genre you could imagine, plus those you have never heard of.They get one star off for the high prices, which they probably have to have to employ so many people, have a coffee shop in store, offset theft, and keep that massive inventory.Still- I love browsing and always end up finding something I want to read. Also have found some good gifts. They carry all kinds of calendars, journals, magazines, games, movies, and more.

I was able to ask for help finding a book, there was a little confusion as to who was helping it felt like. A gentleman said he was sending help over to find a book and two ladies arrived and they both didnt know who was supposed to be helping so it made me wonder if the gentleman just said that I needed help without directing one of them individually. The gal that helped me was really great and we ended up finding the book I was looking for.

I love this store. Few of the nice book stores where you can find everything, fiction, old and new, text books, kids books and all the rest

The gal that runs the childrens and young reader section was incredibly helpful in helping find LGBTQIA+ stories for my daughter that were exactly perfect for her reading and maturity level. She is fantastic, and her cat dress was super cute. She made my daughters day, and that makes my day. 20/10

I enjoy shopping here so much. I wish they werent so expensive, but they have such a large non-fiction section that it is divided into categories like self-help and specific groups. The store is clean. They even have some educational toys.

I would have liked to know that because of covid the room wouldnt be cleaned unless you asked. Its ok. But...

Picked up some books for my wifes bday here. They had a discount section with a bunch of the classics as a bonus! She loved her shopping spree!

Best place when looking for a good read. The staff is very helpful in recommending books no matter what your genre is. And stop in the Cafe for coffee and cookies. Yummy

They are displaying the book that I recently had published, Sarahs Way! It is on the local interests table near the store front entrance.The store is clean & well laid out.

Store was was clean and well stocked. staff was friendly and knowledgeable. prices were resonable

If you love books this is the place to go. They also have a Starbucks and they make my coffee perfect everytime!

Great selection and well kept store but they were a little understaffed, I had to wait at the cash register for a few minutes waiting but otherwise a great store!

I was shopping yesterday evening and I had to give a huge rave to the gentleman cashier (I missed his name) that was working back by the young adult section. He was knowledgeable about everything my family was looking for and took us directly to it as well. I couldnt have been more pleased with his service!

Coffee is always made right! Quality is great! Great environment!!

I love book stores but the place is needlessly a maze. The book sections are spread out and not in any sort of coherent order, you would expect syfy books to be close to fantasy but nope it was by the quarter of the store is religion and politics. Do better Barnes and Noble.

Its clean and well organized. Too bad the bargain section is practically bare compared to other BnN.

This is quite possibly one of the best Barnes and Nobles I have ever been too. It is like a safe haven from the atrocities outside in the mall. You walk around in the mall you have karens and chads breathing on you wherever you go but you walk into this store and its like a warm blanket on a cold night. Same thing with the sound in this place. A quiet lull of people just looking for books makes it feel nice and cozy. Exterior entrance also makes this place top tier. Also they have a cafe and if you buy books you get coupons to that cafe which is actually the best.

Barnes and Noble is generally overpriced for reading material. Unless your buying clearance items, check out Half Price Books down the street or Thriftbooks online.

Never disappoints. If they do not have the book, order it and it comes to the house.

Love bookstores. Can wander for hours. Great location. Nice staff. Good seelction. Patronize and support booksellers!

This is a nice, clean store. Its a good place to kill time and browse some books. They have a coffee shop inside but I wouldnt recommend trying to read a book in there as it can be quite noisy at times.

This is my kids mall store destination. Even found an early xmas gift I couldnt find on Amazon!

Lots of books and other great things, friendly staff, well organized

Way overpriced. If youre going to spend that much for one book, spend your money at an independent locally owned bookstore.

Eventhough they did not have one of the books I wanted, the cashier was more than happy to help me by ordering it and sending it to my house. She was very clear and nice and stayed that way even when a line started to form.

It was very quiet and the workers were very nice. Going to enjoy reading my new books, it was a great experience!

They always have a great selection of blind bags! Also, they had a ton of toys on clearance. Definitely tecommend giving them a visit soon! Was a very pleasant experience today!

Went in with a specific purpose to find a book about death for a young child. The staff was very helpful and was able to find us a book that was appropriate. Large selection of books

Always very helpful if why Im looking for is out of stock.

Fair prices, some high. Selection was OK

Books, books and more books of every sort. If its so obscure that they dont have it, theyll order it for you.

I have been reading through these reviews and it seems to me a lot of people are complaining about the same thing. The expense of the things Barnes and Noble sells. And so all I have to say is they have high quality merchandise. And if you go there frequently then the membership program is worth it. I have been a member of Barnes & Noble for two years now and have never had a problem. I have always had satisfactory service and have always saved significant amounts on my purchases. Therefore, if you’re going in to buy two things, and you rarely buy from there in the first place, then why do you care if what you’re getting is high quality. Half of their stuff isnt even that expensive. You guys just all want something to complain about. That or you need to change whatever BN your going to because mine has always been reasonable, and fairly inexpensive, due to my membership and the frequency of my visits.

My favorite book store. Nice that we can now sit and relax with a book, even for 30 minutes. Mask are still required, unless you are enjoying Starbucks.

The DnD section left much to be desired but loved everything else

Clean and organized! Had a great variety sci-fi books in house.

6/26/21. Stopped to see if we could get a new authors book, they have ordered them, but have not arrived yet. Nicole was very helpful and pleasant.

Too many people and not enough social distancing. The selection is adequate in this location, but staff is difficult to flag down when assistance is needed.

Calm atmosphere and lots of great books. Vibrant lighting with light music giving it a homely feel.

After a checkout mistake of using the wrong card the workers were very helpful in getting my fiance and I a full refund and checking back out. I will definitely be shopping here again.

Try to find conservitive literature and you can forget finding it at Barns & Noble.

Tons of manga. My daughter was so happy

I went to the bathroom and Starbucks but it was great! Lol

It great place to go to get book and movies

The young lady working in the childrens book area was more than helpful and very knowledgeable. Very pleasant experience at this location!

Extremely friendly staff, decent selection in books, and the cafe has great items.

First- time at that location, asked employee where to find a certain book and she took me right to section where the book was.

Great selection of merch. Good covid practices.

Its a B&N in a mall. Nothing overwhelming, nothing bad. Good balance.

Very good manga collection at leat at the one at Jordan Creek.

Staff is helpful when you need to find something and they have a good selection

Love that they have a Starbucks inside.

Staff was fast to show location of items. However, didnt hang around for questions. Like did they offer same items or more options on line

Even the way of the Mall is dying the staff was helpful in locating a book I was looking for

Its Barnes & Nobel. How can you go wrong? My granddaughter left with 5 books. LOL!

They rearranged the store awhile back. New layout is ok, but not as efficient as before. Not a lot of staff to help guests, but the staff they do have are helpful.

Was easy to navigate and had quite a variety of books

I cant be disappointed at a Barnes and noble, this one is great.

The young lady that helped with the purchase of an online book that wasnt in the store was very helpful and pleasant.

Great place to find unique games for the family great books

Clean, open, friendly. This location was very spacious. Lots of bargain opportunities. Bathroom was clean.

Happy we have nice big book stores close by! Some people are still hands on! Im not a fan of reading on a device...

Great service. Clean

Nice and cozy just like I expected...for a bookstore that is.

Zach is the BEST customer service person ever! He helped us find about 10 things we were looking for! He quickly got our order that was on hold. Zach was super nice and very positive! Great job Zach!

Wonderfully helpful. Patient...werent trying to hurry me in order to wait on the next customer. The Starbucks there I would rate the same and give the same comments

Went to mall before stores opened...only store open.... EVERBODY was super helpful

Was looking for a book and my daughter asked for help and the lady just walked away from us

Barnes and Nobel is awesome! Ive never been there and the comc book section is really wonderful

Great! Popped in for Starbucks drinks actually after the basketball game.

Great to have a place to review and peruse books.

A little pricey but all around good store nice selection friendly staff

Plenty of Christmas Ideas and stuff my kid doesnt have!

The best place to go love the store

Nice store. Kinda pricey. Staff helpful but stressed.

Not enough employees on a busy Sunday. But great selection.

They sale great book and other stuffs.

Food was good, server was great, would have been excellent if they hadnt forgotten to make one of our meals.

One of the ladies that was working there was being kind of rude to people and bossy. Otherwise I love this store!

Lots of people working but no one wanting to help a customer

Great selection of books. No power at my house so I read my new book in the coffee shop area and drank ice tea. Great place to relax and thank you

I love this place, its like my version of heaven on earth. I love to read. A couple members of the staff here could be a bit friendlier, sometimes seems like Im getting a cold shoulder from employees if I have a question about where something may be (have really only asked twice in the many times Ive come in and both times the person i asked seemed annoyed i asked them and gave me a general direction). Overall Ive had good experiences here, and would definitely recommend.

They always have what I am looking for and more. My family cant walk out without a new book or two. Make sure you get a membership, it has some nice bonuses.

Appreciate the mandatory mask policy and convenience of online ordering with pick up at the front desk.

Great food and great service.

Top notch book store!! Its very convenient to shop at due to its location in the mall. Barnes & Noble is constantly clean and super well organized. Family oriented, quiet and crisp. There is a coffee place also portioned in this Barnes & Noble location and it also has me in awe. Fits right into the bookstore!

The usual great selection of books! Lots of interesting other items to browse!

Si-fi, fantasy section is dismal. Not likely to be back. I used to enjoy browsing at B&N, but not since I moved here. Books that are stocked are not in the genres I read. Guess I am saving money.

Great bookstore, nice atmosphere, well stocked, knowledgeable staff.

This is a larger Barnes & Noble store and seemed less crowded than some others.

Meh

Good selection of books

Always super friendly and helpful staff! They are informative and love what they do. This is a great place to read and get lunch or your afternoon coffee away from the noise of the rest of the mall. I enjoy the modern art literature collections they have. They are always changing them and updating with innovative information and material.

My son enjoys the large selection of History Books!

I love books. Always have, always will. Barnes and Noble is one of my favorite stores ever. I remember living in Florida as a kid and going to Barnes for Goosebumps books. Now I have two children of my own and Im hoping to get them into books. Its working so far. And in part I have Barnes to thank for that. Staff is always polite and helpful, and I love going here.