As I looked around for a storage unit I came across Public Storage West Haven location. Gisette was absolutely the best! She assisted me from start to finish and her customer service was out of this world! I am happy to have net her and received her professional expertise!! I highly recommend her and the facility if ever in need of a safe and clean location to store your things!!! Thanks a million, Gisette!!

Best customer service I have ever received. Gisele its very nice professional and happy .THE PLACE ITS KEEP CLEAN AND SECURE. I had have a unit with my husband for years now .I would not change storage just because of the service we get

Since I can remember we have always use public storage the place has a great location and Gisele the manager its great the place its well keep.

Well taken care of. Ive been there for many yrs. Locks are inspected to see if all is secure and love the women who runs the place.

Had a wonderful experience signing up for storage here. Iris was very helpful and the process was smooth and easy. Highly recommend.

Gisette was very helpful and answered all of our questions. She explained everything well and made sure we got what we were looking for!

The best storage place in west haven .The best customer service I have ever received. Thank you Gisel

Extremely happy with my new storage. Gissette was extremely helpful. Great customer service!

Gisette Was Great In Assisting Me, Very Helpful, Friendly, Great Communication, Ideal Energy You Want When Moving Into a Storage would Recommend To Any And Everybody

Renee was the best!!! She deserves ten stars.

Gisette and Iris were a great help with both of my storage units I rented. Gisette with the first one and Iris with the second one. It was thier great customer service which helped me decide to choose Public Storage! I recommend Public Storage for your next storage unit needs.

Great place Gisette is the best 👌

Kudos to Public Storage management. You have added to your team an associate that truly understands the importance of good Customer Service. Thank you Gisette for being sensitive to my needs and desires as well as limitations. You helped me get what I needed and made me feel validated. Public Storage, keep up the good work.👍

Gisete has great customer Service

Great place excellent location And the best customer service thank u gisete

Thank you Gisette for your help you have good customer service, this public storage location is the best. It s safe . close to the highway and very clean even in the snow time

Gisette was great the place it’s clean and easy to get to

Amazing service, Gisette is an amazing person who made it so easy and fun to rent there, so quick too I was in there for a short time and yet she explained every single thing to me, what an amazing employee, if the world had more people like that everything would be so simple 😃

Super easy and friendly! Gisette, was very flexible when I came to sign my rental agreement and get my unit. I had to reschedule and she was available on such short notice. She helped me with the unit because the lightbulb was out and had it fixed immediately. I would recommend this to anyone. Im unbiased and had a wonderful experience!

Naomi was very easy to work with and great customer service.

Great customer service Gisette thank

Gisette has the best customer service i have receive the place its clean and easy to access

I had the best experience with this Public Storage. The manager Brian was great! He was very patient with me because I was shopping around different storage companies. He showed me 3 different units and answered all my questions. Very helpful. Thank you again Brian looking forward to seeing you again.

Sarah had wonderful customer service and a great attitude!

I was with public storage for a long time .The place its clean keep up to date and the customer service that the manager has Gisete its the best i ever had .Gisete thank you tor helping me even when you not on the clock I appreciate you and if i ever need storage I would rent with you 100%.

Great place to storage the place is clean and kept up-to-date the property manager Gisets its great she cares about customers and she always gives 100 %

Awsome setvice

The storage manager Dennisse is an awesome, helpful, and perfect person for this property . She broke it down nicely when I upgraded my unit and she answered all my questions and concerns, so because of her I know my belongings and my car are in good hands. Im shipping out to the army knowing I have nothing to worry about while Dennisse is there. I hope that Public Storage recognizes her hard work and commitment to her property. AndIf I was ever to recommend anyone whos looking for a spot to store their belongings. I wouldnt think twice, but recommend this location.

I came in today for my reservation and Kareem was very help he was very energized and willing to help me I love public storage keep him there

Gisette been a great help great customer thank u

Bryan is an amazing guy willing to go beyond to make sure the customer is happy. He was very helpful by selling me some boxes and helping me pick out the right sizes. Im not an easy person and not once did he lose patience with me. Hes by far a very valuable asset to this company. Ill definitely use this storage place again as long as Bryan is still there.

Gisette is great! Very helpful and kind. I’m very happy and feel reassured she is keeping an eye on my stuff. I’m glad I picked Public Storage to store all my belongings! Will recommend!

All I can say is simply amazing. Gisette and entire staff always support my needs and are very attentive.

What an amazing experience. We never used storage before. Evelyn was great at her job. Not only did she have a welcoming smile she make it so easy on my husband and myself. She was knowledgeable her outgoing personality put us both at ease as my husband can be a joker she played right along with him. If your looking for a mom and pop feel Public Storage is the place to be. Evelyn you are amazing

When I came in I was greeted by a gentleman named Bryan. He walked me through the process and asked me questions in order to make sure the unit worked for me. I originally reserved a 5x5 and Bryan knew that wasnt going to work for the things I needed to store. So we went with the next size up for a still affordable price. Thanks for all the Help Bryan I will be recommending you to any of my family and friends when they are in need of storage.

Best customer service I have receive in a long time.Gisete help me to get a space the right size, she help me save money.

Best place to store your stuff!! My man Bryan was super helpful and willing to get me the best bang for my buck. He explained everything to me in full detail and without a hassle. Would recommend coming here and getting Bryan to help you!

Great customer service Gisette help me get in a Parking space when they had it available she call let me know i was so happy with there service i rented a unit to .

My wife and I have been planning on moving soon. I visited public storage on railroad ave in west haven. As soon as I walked in Nadine greeted me with such high spirit. Nadine helped me with all of my questions and showed me a couple units. Although I was not ready to rent just yet Nadine showed me that when I was ready to do so I can rely on her and any of her peers there at public storage. Nadine was friendly, well mannered, and knew exactly what she was talking about. Cant wait to come rent from public storage in the near future.

Great customer service Gisette your awesome.Great Location very clean good prices

Great people and location- I used this location years ago and needed to store items again. The first time around was good so I decided to go back. This is a very convenient location and the employees are great! The second time was even better. Everyone I found to be very helpful and friendly. I will definitely use this facility again if needed and continue to recommend to family and friends. Thank you Stacy

What a great experience. I walk in to the office with two wonderful ladies there to help. They were very nice. Just the energy from the two ladies sold me. Evelyn took us out to the space and went over everything we needed to use. We rented, and bought all the products we needed. Looking forward to working with both Evelyn and Denise Thank you ladies.

Happy New Years. I want to start by saying what a great staff. I came in to pay my bill today and Evelyn was in the middle of the lease. Ask the new customer if it was okay to take my payment because she wanted to make sure to spend all her time going over the lease. Everytime I have stopped in Evelyn has been a delight. Thank you for outstanding customer service.

Thank you gisette for being so helpful. Your great

Was assisted by Gisette, her customer service was excellent and very freindly. She also went above and beyond to ensure we recieved the best deals.

Excellent storage facility. The service from the property manager is second to none, and she helped make storing my Winter items extremely easy. Great prices, clean units, great location, very safe, will keep coming back every year. Very glad to have found this location! Store with confidence.

I Came just to get some pricing and was greeted by Bryan. He clearly explained the prices and process with me. I will likely be using this storage facility.

Bryan was an extremely nice and helped me find the unit I reserved very quickly and helped me setup an account. He was also able to save me about $20 on my monthly rent and even gave me a free box. Would definitely recommend to anyone in the area looking for a storage unit.

I stopped in just to get information and met with Stephanie. She was awesome!! Very friendly and informative. She explained everything to me in detail and helped me choose and appropriate storage unit which, I rented that day for a great price!! The facility was clean, well kept and secure. If anyone needs a storage unit I would recommend Public Storage.

Great customer service.I want to thank Giselle for always giving me a helping hand, she always go the extra mile .

I have been storing with the company since 2016 every time I came there the place was clean and the ladies in the office were great. I wasnt sure how to close my account Evelyn walked over all the steps with me. She really was patient and kind. I would refer anyone to use them. Stop in and see Evelyn shes a sweetheart and will go over and questions you might have. Happy Thanksgiving to all the Public Storage employees

FANTASTIC CUSTOMER SERVICE Evelyn went above and beyond her call of duty. She carried boxes to my car and was very helpful. Thank you and I am going on vacation knowing my things will be well looked after.

Very good customer service .I was late making the payment out of town.Gazette explain different ways of making payment I didnt want to make it over the phone because of the convenience fee so she stayed with me on the line explaining how to set up and accounts online .thanks its the little things that matters

Malik was so friendly and helpful when I came in to pay my husbands bill. He made it such a simple process. Great team you guys have!

I had the pleasure of working with Evelyn in early Sept. I am away right now and had a hard time setting up my online account to pay my bill. I call today and she was patient and walked me thou every step. She is an accent to this company. Well mannered and always cheerful. Thank you for all your help today.

So it’s obvious this goes to Bryan. The gentleman showed an implacable display of customer service. He’s legit and locks in the sale at the same time. Also, I’m satisfied with the unit I rented for a great price.!

Best customers service and affordable rent .Gisete the manager its very polite and friendly she help me get the right affordable unit% guy .I been renting for 3 month now and the place its well-maintained and. clean.

Best customer service i have receive in a long time.Thank u Gisette for all your help and patience I appreciate it

I came rented last month. I had so many questions I was with my sister the unit was for her.Evelyn walk us thru everything she was patience and kind. She brought us out to two unit she thought would be great for us and I have to say I came in to pay the bill and was happy to see her smile and warm welcome. She is a keeper.Great job girl keep the smile going. Treats everyone with kindness and always on the property seeing If everything is okay cant say enough

I got to say Gisete its so nice she has help me so much great place great customer service thank you

Great Customer Service. Thank you Evelyn you didnt make me feel the less bit rushed. You went over every detail I am happy I came in today. If your looking to store I suggest you come on by and see Evelyn she knows her stuff.

Bryan offered great customer service. He was friendly and knowledgeable about the storage unit I needed over the summer. Will definitely be returning!!

Very friendly and helpful. Storage units are well kept and hours are generous. I would definitely recommend.

I shopped around at a few different storage facilities in the area. By far this storage facility stood out above the rest. The staff was extremely knowledgeable and courteous. The prices cant beat. I am happy with the comforting feeling I have about storing here. I would recommend this location to anyone..

I was there today and Gisette helped my sister with getting a unit. She was very informative, friendly, and cool. The area is secure by the looks of it.

Stephanie made everything so easy for me. I was able to reserve a storage space, then change my mind! And Stephanie was just extremely knowledgeable and friendly.In this extremely stressful time of having to get everything out of my house in less than 24 hours notice Stephanie reassured me that my lifetime sentimental items are going to be safe.If youve ever considered storage, this is the place to go. Im very happy with Public Storage, Stephanie especially, I highly recommend Public Storage

I had the pleasure of working with Evelyn a few weeks ago. She reached out to me today to see how things were going with my box.She also reminded me of my prorate. She is a prime example of Great Customer Service. I appreciate the phone call to check up.on meI would tell anyone that Public Storage is a great and friendly place to store with.

I am a customer of public storage on rail road avenue in west haven and have been for four years. I expressed to Bryan my concerns in regards to my payment and possibly getting a cheaper unit. The gentleman went over my options and I will be going in to see him next month in order to transfer to a unit for a lower rate. If anyone needs storage please ask for Bryan at the railroad ave location.

After a having a water pipe bust in my home, I quickly needed to find a unit to store my things as my home gets repaired. I walked into ps flustered and emotional. I was greeted by a lady by the name of Denise at the front desk who was very empathetic and informative! Very happy how quick and easy it was to get a unit! Thanks again!!

I came in this afternoon to make a payment. Evelyn was there she has one of the best personalities in a person. I have been here since April she has always conducted and represented Public Storage with great rescept. I hope everyone at Public Storage has a great holiday.

I have been renting space for about 15 months now. Sept. 1 I downsized and met Denise, who demonstrates professionalism worthy of 5 stars. Denise is so pleasant that as I enter or exit I look in office window just to wave hello.

Dont count on the price you pay at first they just keep raising the rate its not fair but they do we pay about $100 more then when we first rented our unit

Like the person who works there I goof on her

Great customer service. Attendent Gisette was really friendly and Knowledgable. Clean Units

I just came off Active Duty and was in transition. Public storage was in a very good location for me. It was clean, easily accessible, and safe. I would like to Thank, Mike, Renae, and Kim. They were professional and made it an easy transition for myself and my family.

Gisette and Brian are the best place is great very clean if you get lost they will find you

I was looking for a storage space and I had the pleasure of dealing with Evelyn when I came in to get a unit she was awesome very professional very friendly I had my five-year-old daughter with me who was bouncing around the store and she showed tremendous patience she went out of her way to make me feel comfortable and did an excellent job explaining the different pricing the insurance the billing I cant say enough good thing she really was awesome

The place its like any other storage but the customer service its what makes me stay and be 100 % satisfy Gisette keeps the place clean and up to date and she always have a positive attitude.Thank you!!!!!!

Great place great price 100% recommend. Gisele have great customer service

My grandmother rents a place here she was in the hospital forgot to make her payment.I had to step in and help her, when I went to the store Giset help me so much, she explain how to help my grandmother, different ways of making the payment, she was so patient and helpful .Great customer service

Excellent customer service .The property manager Giset was always so nice and professional.I only needed the unit for a month she explain everything so well .Im 100 percent satisfied.Thank you

I needed to storage my things for a short amount of time while my apartment was ready and this place has the best promotion to help me save money and there customer services its great highly recommend

I had a reservation at the other location but they didnt have what I was looking for so I came down to this location. Evelyn was very nice she show me the unit went over everything ask if I had any questions or concern. She shows alot of compassion. Its hard to find that with people these days I promised her a good review she is doing a great job

Good reliable service.excellent prices .Gisette its so nice and always have a great attitude.Thank you Gisette you made this experience very pleasant

Just came from Railroad. Had a great time with Denisse and Evelyn. They both are funny and know their business. Thank you girls Public Storage is Lucky to have you two.See you girls around.

Thank you so much for all your help today Ms Evelyn. You showed great compassion for me as I pour my heart out to you. I really felt we knew each other for so long. Back story lost my home in a fire. She listened to me rescepted me as well as gave me numbers to places that can help me in my time of need. God is going to bless you hun . Public Storage is a wonderful place to store. Workers are wonderful place is clean. Thank you again

Old and inNeed of repair but very nice girl in the office

I had originally reserved a unit at this location, however, when I went to go and look at it I realized it was going to be too small. The manager did not have anything bigger available, so she referred me to the branford location, which worked out perfect. I was very impressed with how these managers worked together to accommodate my needs. Best prices in the area and great service!

I have to say I was looking for storage and was reading the reviews so I had to come down. I was going to a different place I had reservations for both places. The 1st place I will not name here but the man there was rude so I came up the street. Sat and talked with Evelyn she was cheerful resceptful and really is what all these reviews say. She said she will be travelling to other locals in the next two weeks. I said No keep her there. She said she will be in from time to time. I am looking forward to seeing her again. Public Storage you have great employees

Mike and Kim at Public Storage in West Haven are more than helpful!! they go above and beyond to make sure youre happy and completely satisfied!! I have been using them since 2007, I rented storage units a couple different times and I would never go anywhere else for my storage needs! The units are clean, dry and well maintained. They have units of all sizes to fit all of your storage needs! If you have a car, truck, RV, trailer or any other type of vehicle, they have parking spots available for rent! Prices are more than fair!! No matter what you have to store or park, Public Storage has what you need!! I would completely recommend this storage facility to anyone looking to rent a storage unit!! Thank you Mike and Kim for all your help!!

I have a unit with my wife and the place its great Gisell has great customer service thank u

Ive had an excellent association with the team at this location for the years Ive been using this facility. Very helpful and just great people. Five stars to Kim, Denise and the team at Public storage railroad Av. West Haven, CT.

Very professional We showed up around 130pm the Lady Evelyn went over everything with us as we were going over the lease she ask if it was ok to take payments we said of course. She greeted all the customers by name know their spaces numbers and was beyond amazing with the flow of multitasking. She didnt skip a beat. The property was very clean and Evelyn was very friendly. I would suggest anyone thats looking to store. To use Public Storage. They make you feel like you are more then a customer.

The service was great. Employees are very helpful and very nice. It was great that I was able to purchase a rug bag for my rug so it can stay clean. I will be here for as long as I need storage

When shopping for a storage facility I was greeted by a warm, friendly, and helpful representative. The facility was easy to access, had units to suit my needs, and was very neat. I will highly recommend this place to my friends and will use the facility again when I need to.

Clean accessible place, good prices and good customer service.Gisette was wonderful and she made this process very easy thank you

Harris knows his stuff. Answered every question and will definitely recommend this place to others. Love the look of this property.

I dont do reviews but i promise Giset I was going to...My friend has a storage there i was helping her move today.She always has something good to say about the place and today I see why .They have great customers service and a clean place.

I came to this facility by accident on my way somewhere else. I was met with a warm, friendly smile from Stephanie. Even though we soon realized I was at the wrong location, she offered to show me the premises and the unit she thought I would need. Everything was clean and easy to get to. I ended up renting with her because there was no need to go any where else.

I was not looking to rent a storage unit for another month or so but was looking around for prices. The manager at this location, Stephanie was extremely helpful in showing me multiple units that could work for my stuff that I might be storing. I look forward to using this location in the future and highly recommend this storage facility due to its cleanliness, security, great prices and and great customer service.