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Extra Space Storage
4484 W, New Bingham Hwy, West Jordan, UT 84088, United States
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Extra Space Storage
Comments
Ph
Review №1

Ive had these guys before, theyre great. Nice and cheap.

de
Review №2

Great customer service!! It was a super easy experience and the storage units are nice, clean, and affordable.

Sh
Review №3

DEFINITELY RECOMMEND! Spoke with Trevor at one if the West Jordan locations today. Best Customer experience Ive ever had with any company.... period. Friendly, helpful, knowledgeable, explained things very well and one of the happiest voices around! Great online specials rate I was able to lock in for several months. Very impressed. Kudos to Trevor and Extra Space Storage 👏🙌👌👍😀

Cl
Review №4

Ive had a completely positive experience from the initial reservation online to now, past the point of moving in. I have always received a clear and complete explanation of each step of the process and my questions have been answered truthfully and completely any time Ive had any. The facility is kept incredibly clean and organized and this combined with the quality customer service Ive always received has made me happy I chose to keep my things here. I will recommend extra space storage to anyone that I know is looking for storage from now on.

Ca
Review №5

An absolute life saver to be able to store our family’s items while we wait to move into our new home. Reserving was super easy and move in was stress free. Prices were reasonable enough that we were able to get our unit several weeks before we actually had to move so we could gradually make the transition. Very clean and secure!

An
Review №6

The on-site manager that called me was very helpful, very friendly, and worked with me through the whole process.

Au
Review №7

I was made to wait and walk back and forth to the unit. The customer service person did not provide me with an idea of what was owed now that I finished using the unit. He was not very helpful

Te
Review №8

Very clean and modern. The staff is extremely nice and helpful. Amazing prices for the sizes of units they offer and they have 2 entrance gates! They also offer moving goods in their office like boxes, blankets and tape. And if you dont have a lock they also got those available for purchase. A definite recommendation if youre looking for some extra space. (Terrible pun was intended)

An
Review №9

The customer service was amazing. They are great. They make the process of renting a unit painless and very covid sensitive. When we got to the unit and there was instructions provided in how to lock it. The facility was clean and the customer services is available for you. The hours are reasonable as are the terms. They have better deals online. I would recommend them over any other

Tr
Review №10

Great storage place. Security was amazing, access was easy, and layout was simple. Going back soon to move someone again once they find a home.

Br
Review №11

This location has been great to work with! Made my move very easy and relieved a lot of stress.

La
Review №12

Very friendly staff, great place to get a unit, we never had any issues the whole time we were there!! The price we paid for our unit was great compared to other units!! Very clean!!

Pa
Review №13

Trevor was polite and very thorough. He went over details of the storage unit, locks, gate access and dimensions of the unit. I feel very comfortable storing my belongings at Extra Space Storage due to the service Trevor provided.

Do
Review №14

I spoke with Trevor who made the process super easy and understood what we needed during our move! Highly recommend this place!!

Ch
Review №15

Set up was extremely easy both representatives I spoke with were pleasant and efficient! I am extremely pleased with them at this point.

De
Review №16

Great service, easy to set up. Fees were explained thoroughly. No surprises. Great customer service.

Ga
Review №17

Super nice manager. New and clean. places. Decent pricesExtra Space Storage4 Stars****Garyleesqritiques

Jo
Review №18

Very friendly staff, great communication and informative. Very nice and clean facility.

Ni
Review №19

Great customer service! Very knowledgeable as well as super friendly and the facility is very secure and clean!!

De
Review №20

Evan was very helpful and friendly!

Mi
Review №21

Staff at main office and at the storage location provided polite and rapid assistance to initiate a contract and answer questions.

me
Review №22

They were super helpful and kind! My time with them was worth it and my stuff was safe and secure. The staff was super helpful and the check out process was simple and easy. I would totally use them again! Thank you!!!

De
Review №23

Excellent, friendly staff. Clean units in a nice part of town.

Ti
Review №24

Great price for a 10 by 10 so easy to access

Am
Review №25

Quick & SimpleThe staff was very quick and efficient helping me to get settled in to our unit. The process was very easy to sign up and reserve and was very open and honest about everything.

Th
Review №26

Always a great place

Je
Review №27

I could not be happier with the service I received from Trevor today! Wow, I’m so impressed, he was kind, knowledgeable and very helpful. He made me feel like my things are in great hands! I highly recommend going with he and his company for all your storage needs!

Ra
Review №28

Brenda was Awesome! Great customer service! Felt like she went the extra mile to get me a unit that would fit everything I needed. Explained how things worked and made sure I easy access.

Ul
Review №29

Trevor was so friendly and helpful! Process was smooth as silk!

MO
Review №30

Good, I just HATE how they keep raising the rates, insisting that they HAVE to because the other storage unit places are doing so (and try to make it look like its a legal thing).

Co
Review №31

Quick and easy. Great customer service

Si
Review №32

Customer service was very understanding an fast an picked out the right storage size for me. Storage unit I got was clean and looked like no one ever used it.

Ma
Review №33

Working with Trevor from the New Bingham hwy location was awesome! He was super nice and very informative. Explained everything in a simply manner.

Je
Review №34

Now THAT is customer service!!!!!So glad we are here!

Ma
Review №35

1/14/2021 Signing up was handled Extremely professional, Positive attitude, Informative, and Patient.

Fo
Review №36

Trevor was awesome explaining, touring and setting up Account!

Ka
Review №37

Extra Space Storage. Has nice units. They are clean upon moving in. The staff is very friendly and helpful.

iv
Review №38

Excellent location, clean and safety place. Awesome manager. 10/10

Ra
Review №39

Great customer service 👏 👌 and clean facility. Many locations so you can ask for a ground level storage like I did if you have a lot of stuff.

Br
Review №40

Great price extremely easy to rent.

Je
Review №41

Nathan was such a great guy, very friendly and informed us of everything clearly and completely. Highly recommended!

Ga
Review №42

She was great! Very willing to get us what we needed!

Di
Review №43

Tammy Trentman, the manager, at the New Bingham Hwy location, has been awesome to work with. She has gone above & beyond helping me with my units and just talking to her helped relieve some of the stress of my move. I hope the management of Extra Space realizes what an exceptional manager they have. You definitely dont want to lose someone that incredible. Thank you Tammy for everything. Youre the best!

Le
Review №44

Tammy is very knowledgeable and explains what you need to know. I highly recommend her and Extra Space storage to secure your valuable items.Construction is not fun to work around but that should be done sometime in the future.Thanks again

Aa
Review №45

Great experience. Friendly staff great facility clean even while under construction.

Sa
Review №46

Tammy is fantastic, she went through and showed me my options for unit sizes because I was unsure if what I had picked would work for my needs. She was super friendly and answered all of my questions. The facility is very clean and in very good repair. I would definitely recommend this storage facility if you are looking to store your things.

Ch
Review №47

Horrible customer service. (New Manager Trent ) loves to argue and make offensive remarks. And insinuations about customers. Hes very confrontational. He threatened to evict. When payments has always been made. Extra space corporate apparently condones his behavior. I reported the situation that happened to me. They insured me that general manger will handle it. Never called or tried to reach out.If you want to be mistreated and have your privacy invaded every time you step on premises. RENT HERE !!Other wise BEWARE!! STAY AWAY!! HORRIBLE CUSTOMER SERVICE. LAZY STAFF THAT NEVER SHOVELS WALKWAYS. OR CUSTOMER ENTRY ACCESS DOORWAYS!!

Tr
Review №48

I needed to put some things in storage for a couple months. I contacted Tammy and she was great at showing me units that would suit my needs. Everything was quick and easy with both setting up the rental as well as ending the rental when I no longer needed it. I would rent here again.

Is
Review №49

Great Customer Service, Trevor was very helpful. He had everything taken care of very quickly. Highly recommend this place.

Ja
Review №50

The manager was very friendly and made sure I was getting the right unit for my needs. Very good customer service. Property was very clean and looked brand new. Unit was super clean as well.

ca
Review №51

This was our first experience renting a storage unit. Everything from the initial phone conversation to meeting with Tammy was A+. They were all very professional and efficient. We would highly recommend this company to others. Thanks EXTRA SPACE!!

An
Review №52

Tammy is what customer service should be. She touched base with reminder phone calls, not sales calls, I could tell she was smiling even on the phone. When I showed up to rent the unit she was clear on the contract and understanding of my needs... She is an asset to your company and needs to be acknowledged as one.

De
Review №53

Clean facility, quick check in. Tammy is awesome. She showed me all options and actually suggested I take the smaller one if it was sufficient. First month free. Can’t beat it. All prices quoted upfront. Pay online.

Ma
Review №54

Tammy helped me pick out the right unit and was great to work with. The facility is really nice and clean. The check in process was easy and I was able to get some supplies I needed right on site like a lock and mattress cover.

Se
Review №55

Brenda was great excellent service she’s a sweetheart. Facilities are very clean and well lit.

br
Review №56

The manager Tammy there has been great to me. I have had some issues with my billing and things and she was able to do help me when I needed.Place is clean and Tammy there has been easy to work with.

ty
Review №57

I appreciate the hospitality of the management. Moving my belongings into a storage unit has not been an easy process for me. My unit is perfect! Enough space to hold my whole life together. Thank you.

Tr
Review №58

Tammy was very knowledgeable and accommodating to our needs and gave us a tour. We highly recommend Extra Space Storage as a safe place to store your personal or business items.Thanks again.

Ch
Review №59

Awesome company.. Great clean units. And Tammy is so helpful and amazing. I left feeling more than comfortable storing my belongings.

Su
Review №60

Super helpful and able to switch to the next size when I guessed wrong on space. Sweet staff.

Ta
Review №61

Very pleased with how quick and simple the process was.

co
Review №62

Customer service was great. Micheal was really helpful and extremely nice.

Is
Review №63

Nathan was awesome!! He showed us to the units right away and was up front about the pricing and fees. Great service! Nice, new, and clean!

Er
Review №64

Good place to storage your items and Trevor customer service is awesome .

Me
Review №65

Left my storage there too long, tammy was able to let me know that I have a deadline of payment. Closed out my storage as of the other day with only my bed frame left for months. Thank you very much.

wi
Review №66

Tammy was so helpful with everything. She was super fast to get the lease started and respectful I would really recommend this place to everyone and the prices you can’t beat!!

Ja
Review №67

Great help. Tammy is very knowledgeable and helpful, She made the whole lease quick and easy.Top notch.

Cl
Review №68

Tammy, is great she help me with the process n explain everthing. She gave me great suggestion. Tammy was very helpful. Great customer service.

Cr
Review №69

Nice and clean!! Trevor was great to work with and very helpful

Va
Review №70

Great location, great price, very friendly staff.

Se
Review №71

I was able to get set up quickly thanks to Tammy! She made sure to answer any question I had and was courtesy and friendly. Overall I had a really wonderful experience.

Cr
Review №72

Awesome service. Tammy was so helpful. Best place in town.

Br
Review №73

Despite me showing up 2 hours after I said I would, Tammy quickly helped me out and everything was taken care of. Happy new lease-er.

Ch
Review №74

Nathan was great 👍🏽 thanks a lot man! Super knowledgeable, very thorough in explaining small details and making sure I understood everything!

Aa
Review №75

Always reserve a unit online you get a way better price!

Ro
Review №76

Very helpful and clean

Ma
Review №77

Great facility with easy access to the storage units. Tammy was amazingly helpful and upbeat.

an
Review №78

Very great staff that helped me and my wife with all our questions and needs.

J.
Review №79

Tammy the store manager was great! First month free. Very clean and convenient.

Sc
Review №80

I’m coming from next door at towne storage. The facility was clean, everyone was great and more than willing to help with any and all questions my wife and I had! For sure recommending it over towne storage.

mi
Review №81

Tammy was very helpful and informative when helping me decide the best type of unit that would suit my needs and was not afraid to ask me questions concerning such things,it really worked out well and she was so patient with me, I would highly encourage anyone considering storeing there, just dont miss the entrance it sneaks up on you real fast but if you miss it you can just flip around and easily return. :)

Na
Review №82

Smooth process getting the unit rented.

Ma
Review №83

Tammy was very helpful and available right before they closed. I love that the gate hours are 6am to 10pm EVERYDAY!

br
Review №84

YOU CANT PAY YOUR BILL UNLESS YOU GO INTO THE OFFICE. DONT RENT HERE. hey forced me to come into the office to pay my bill and wouldnt let me pay it any other way. Do not rent from here. They dont even call you or email you or remind you of the Bills at all. YOU CANT PAY UNLESS YOU GO TO THE OFFICE DONT RENT FROM HERE

B
Review №85

Trevor was great, knowledgeable and very efficient.

Th
Review №86

Tammy was very helpful and informative! The process was very smooth and efficient.

Sy
Review №87

Great new and clean place!!

Sa
Review №88

The location is really nice and Tammy, the manger of that location, is awesome and willing to help with any questions.Thank you for your services!

Za
Review №89

Very good customer service, and great response time. Highly recommend this storage place!

Do
Review №90

Extremely friendly people, very helpful. Storage units are very clean and well-maintained

Mi
Review №91

Best service! Everything went well, they were super helpful and the space was clean!

Ma
Review №92

Trevor was a great dude helped me out for what i needed

Ka
Review №93

Edy did great work in getting me set up. The facilities are new and well secured.

Je
Review №94

Tammy is great to work with. Love how clean it is!

An
Review №95

Friendly staff. Very helpful.

Ra
Review №96

Great service. Thank you!

Ja
Review №97

Tammy was a great help! Made it an Awesome easy experience!

91
Review №98

Fast and friendly service . Got what I wanted at a great price

DJ
Review №99

The employee there, Tami, was very helpful and assisted me in what I needed

Jo
Review №100

Awesome friendly staff! Thank you for taking care of me and my stuff.

Information
41 Photos
100 Comments
4.9 Rating
  • Address:4484 W, New Bingham Hwy, West Jordan, UT 84088, United States
  • Site:https://extraspace.com/storage/facilities/us/utah/west_jordan/1000001113/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_MTA1NjI2NzEtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 801-874-3307
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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