Kenny was my technician. He was very thorough. After checking my oven he said I’d need a costly repair. Before he left he did a final check and found it was just a simple wire. He saved my hundreds of dollars. I would recommend AAA to anyone. They now have a customer for like
Thank you, fast and on time, great service man, part on the truck. does not get any better. thanks again.
J.R. & Jahmoni were incredibly helpful in fixing our refrigerators cooling system and teaching us how to efficiently filter our water. They were personable, knowledgeable, considerate and fun to be around while they were working. I cannot recommend this company enough! Thank you AAA Appliance!!! We will always return to you when we have appliance issues.
My technician vas very respectful and was here on time. The fridge was fixed in less than a week. Im so happy with the service!!!
I definitely recommend this company, they came to my house for my washer machine last friday and this week they finished the job. Thank you so much guys
The technician who came out was very neat, professional and immediately diagnosed the problem with the washer. We had thought the gasket on the door needed to be replaced, but that was not the case. He showed me the broken part, explained how it would be replaced. He said we did not need the new gasket which he brought as a replacement. Within an hour I received a call to authorize the purchase of the needed replacement parts. When the parts arrived we scheduled an appointment. The same technician arrived and immediately repaired the washer. He again was very professional, very neat. I felt very confident that he was very knowledgeable. Highly recommend AAA Appliance and their well trained, knowledgeable technician.
Eli was the best service provider I have had the pleasure of working with in I dont know how long. Everything about his service provided confidence, expertise, timely arrival, efficiency and he was pleasant to interact with. He quickly identified the problem going on with our freezer, resolved the problem, explained what had occurred in a way I could understand, then promptly restored the ice maker and surrounding areas to clean condition. Id leave 6 stars for his review if I could!! Fantastic service!!!
Great customer service!! Came out within a day, tech was on-time, very professional, and he was very knowledgeable. He actually fixed the issue unlike other companies we have tried before. Highly recommend!!!!
AAA was very professional and prompt. The repair person was knowledgeable, efficient, and friendly. He knew exactly what the problem was with my washing machine and had the parts to fix it on the spot. In no time, our washing machine was up and running. I would highly recommend AAA and will definitely call them for my next appliance repair.
A few weeks ago my dryer stopped working, I contacted Appliance Repair since I’ve been hearing a lot of good reviews about them. The costumer service lady was really always really nice to me and she explained detailed how the process was going to be, it was great to speak with such a efficient costumer service number. After the tech came to fix my dryer I’ve had no problem with it, everything it’s perfect and I know I will come back again! Great company!!
Angelo was very knowledgeable and professional. He knew what he was doing and fixed the washer within an hour. He didn’t damage anything and was very clean. I would recommend AAA Appliance Service to anyone I know. Thanks so much!!
Diagnostics was $95.00. We were charged $70.00 for parts. (An electrical cable and terminal block).It took well over a week from diagnosis to repair.The technician was here 15 minutes on each visit but the charge for labor was $175.00. While the tech was here we asked him to look at an issue with the refrigerator too. He said he only did stoves and they would have to send someone else out who knew refrigerators. We of course declined.Positives - The technician was very knowledgeable (about stoves) very professional and friendly. The diagnostics fee was applied to the repair.After my initial review AAA Appliance called to address my concerns. They sent someone out that was a technician for refrigerators. I really appreciated the effort. However the technician they sent got lost in Century Village and drove across the grass to get to our Condo. He arrived nearly a half an hour late and could not figure out what was causing the refrigerator to leak water internally. He offered to replace a part that might slow down the leak a bit but the area the leak was coming from he could not diagnose the problem or to come up with a way to fix it. I changed my rating from two stars to 3 but I do not recommend using this establishment.
Absolutely rude and horrible treatment from servicemen i believe his name was Kenny, hes cuban and slightly tall with a tattoo on his leg. We were trying to understand what parts needed to be fixed and he just demanded we pay 95$ which I had no problem with but then just got fed up and was disrespectful and stormed out?! who does that... horrible employee and very bad business.
AA-A appliances was great and they came the same day I called.The repair person was on time, was professional and did a great job.So far so good.We are waiting to run a wash through.A shout out also goes to Tina the dispatcher, who was responsive, courteous, and went out of her way to help me, as I had a bad injury, and am bed ridden.She even contacted the woman helping me snx gave him information in spanish.Thanks AAA Appliances.I will definitely use you again!Highly recommend, based on my experience today.
Dwade was our repairman and was excellent! Extremely professional, courteous, helpful and generally one of the best service people we have encountered here in south Florida!
Everybody was very nice pleasant and polite. I was overcoming some injuries and they were very patient with me and arranging a service time.
Experienced tech replaced refrigerator circuit board, saving me time and money. What more can you ask for? Tom was great!!
AAA Appliance has experienced professional servicemen that quickly assess whats wrong and go about restoring the appliance to its original working order. I could not be more satisfied with the service.
If you call for a quote, they will give you an incorrect quote and charge over $100 more. I had a simple washer clog that took 10 minutes to fix, and I was charged $95 for service and $175 for labor. DO NOT USE THIS SERVICE.
Brian was my repair man and he was very professional and arrived on time. He fixed the issue. The part ordered arrived quicker than anticipated
Dwade was exceptional in his service and professionalism. He explained to me the problem and resolutions as he was doing the job. I loved his service, great man to represent your company.
My Admiral top load washing machine was repaired Saturday by AAAs repairman---who was extremely knowledgeable, very polite and prompt.He replaced the 4 support rods on the machine, gave it a test run to insure all was A-OK.I highly recommend AAA Appliance Repair.- They get 5 STARS!!Richard
The technician was very polite, professional and knowledgeable. He fixed the problem the same day in less than 30 min, I’m very satisfied with the service!!
Tech came on time, friendly, professional. I run a short term rental property and having a reliable company with professional technicians is an invaluable asset! Price is on the higher end if you have multiple appliances, each having multiple issues (for fridge that needs freezer and icemaker looked at its $250 service see just to come look at it). I understand their time is valuable as well, so I will use them again for my business. Just not for my personal home.
Very professional, I thought that my dryer just wouldn’t work anymore and they came and fixed and now it works perfectly fine.
The AAA Appliance Technician, Dawad, was very courteous, professional, and exhibited a lot attention to detail. I will definitely use this company in the future and recommend them to family and friends.
DWADE ourTechnician was excellent…. Great attitude and workmanship.
It was a very good experience. Unfortunately it was a lonnng weekend (no ones fault of course)so had to wait longer for a part yet ... they were as quick about it as possible. Quicker than originally even thot. :) Very good reliable service. Hav used twice. Will use again. :) Thank u
Antonio was early for the appointment. He was very professional in his approach. He quickly diagnosed the issue and shared with us the parts required to make the repair. The parts were quickly ordered and they came in a few days later. He came out this afternoon and quickly removed the defective power cord and replaced it with the new part. Works great. He was very efficient. If we have future appliance issues, Triple A Appliance will be our go to company. Thank you very much!
Decade was terrific, he was very knowledgeable and repaired my refrigerator fast and was most friendly ... thank You so much!
My technician was professional & personable . Found problem & fixed quickly . Washer works great now ! Will definitely use AAA again !
Dwade was fantastic! Polite, friendly and very professional. Definitely would deal with him again.
I would definitely recommend this business. I called and they sent a repairman to my house the same afternoon. Kenny did a great job and was able to fix my refrigerator.
Eli is a great technican! I called on a Friday, and he was at my place less than 24 hours later to repair my oven. Eli took the time troubleshoot the problem, and had all the parts in his truck.
Now I have 2 of your business cards and will know who to call when needed. Kenny was my repair man and was very respectful and professional. Thank you so much!
Good job AAA appliance my washer machine looks brand new. Will definitively use this company again
AAA appliances responded to the site in a timely fashion, quickly found the issue and ordered the part. The office called ahead to set an appointment and the tech showed right on time !! Quickly did the install, tested everything and made sure that we were happy with the service. Id recommend these folks every time !! Thank You for the help !!
Tech was great. had my dryer fixed in 10 minutes.Always call you guys first !!! order #1GEYVVGJ5E7S6
Cant remember the gentlemans name but he did a thorough job of inspecting my washer to diagnose the problem. Turns out it was the transmission and a new/used one would be the better option. Good, honest worker giving you the advice instead of trying to make more money and it quite possibly not work. 5 star rating in my eyes. Would definitely recommend to anyone with appliance problems. 👍
The Technician was very professional and very helpful. He adjusted the temperature for me so I get better performance. Also when he put the selves back in the refrigerator he adjusted them so they are better suited for my needs. Its the little things that count. Thank you so much!!!!
Service was terrific, the tech was very professional and knowledgeable and the girls in the office were very helpful and very nice, will definitely use this company again!!
A technician named Brian was sent to my home. He arrived on time, was extremely knowledgeable and very thorough. He found the problem right away which was not easy. He also explained everything in a manner that I understood and gave me good advice in the event the problem arose again. I would definitely recommend this company if you have any appliance problems. And...I would ask for Brian.
All went as a customer would expect. Would call AAAagain if needed. Thank you for a repair job well done.
The service man was here earlier than scheduled and handled the repair/adjustment in in approximately 30 minutes. He was very pleasant and professional. He addressed my concerns and questions and was very thorough in his approach to the tear down, repair and reassembly phases.I have used your firm several times over a 27 year period and have been pleased with all of your service staff.
Omg‼️‼️‼️The customer service is so feisty and RUDE.. I was only asking a question about if the technician couldn’t diagnose the problem then what happens. Spoke to two different ladies both unprofessional. Who told me people don’t tell the full story in reviews so basically it’s untrue. I decided to cancel the appointment due to poor customer service.
Next day service, the tech was right on time and did an amazing job, I highly recommend this company
The technicians were very professional, friendly, knew their business, showed up on time. I would definitely use them again and I highly recommend them. JR is the best. Thank you
They give you updates when the part is ordered, received and ready to be installed. They also give a five hour job window and call you when the technician is ready to come over to make sure that you are home. I love the new/updated ge washer magnet lid lock.
I had just had the panel rebuilt on my stove 5 months ago. A sensor started coming on and would not go off . My brother contacted AAA Appliance who had the panel rebuilt. They sent a technician out. His name was Angelo who entered my home an ultimately was very rude and condescending to say the least to my brother. I reported this behavior to one of the associates, as well as Steve (manager) if the location who assured me that this behavior was totally unacceptable and that they will handle the situation accordingly. I was told that is not how they do business. I hope something is done about this to assure this doesn’t happen to anyone else .RespectfullyMarsha Gist
Fantastic service! My repair man, Tom, diagnosed and fixed the problem promptly. I highly recommend this company for their honest, professional service.
Repaired: GE FridgeTom and Jake did a great job. They identified the problem quickly, and were able to repair while on site. Appreciate the fact that they hade the part needed in their truck.Also appreciate that they were able to come quickly compared to other appliance repair places I contacted.
AAA Appliance charged a $95.00 fee to come out and look at our dryer...was told by John only a smart part needed a pulley....Was then called back by a Daniela and told the belt would be $70.00 and pulley $60.00 and shipping would be extraWe looked up the part and ordered ourselves for $30.00 for pulley and $8.00 for band original parts from AmanaVery disappointed that they would quote $460.00We were then notified that the $95.00 wold be taken off the bill after they put parts in.I WOULD HIGHLY SUGGEST NOT USING THIS COMPANY......I own my own busines and would never do this to one of my customers.....Really puts us Business Owners to shame!!!!!Was told we would get a call back and were still waiting!!!!!
Great service and they were able to fix my issue very quickly
It was great they repair my washer quick very professional and courteous. I will recommend the company to other people. Great service
Fixed issue with dryer. Showed up on time, answered whatever questions I had. Would use again
Dwade was exceptional and went above and beyond and fixed all issues and helped me to understand safety precautions with a dirty vent. I will be doing all future business with AAA. Thanks!
I spoke to Daniela when I first received a recommendation to get my grandmas refrigerator fixed, she has been the most helpful and sweet lady i ever spoke to when dealing with costumer service, she had so much patience and always had the answers for my questions. Daniela convinced me to get my refrigerator fixed through this company and I wanted to make sure she received credit for her wonderful work.
We called and a few hours later they arrived and replaced out ice maker . So professional honest and fast !!! Definitely recommend this company!!
This was the absolute worst repair service I have ever used. The person calling me to confirm said the tech (Angelo) would be there in 10-15 minutes at 11:39am so I rushed home from work. 12:20pm rolled around and still no sign. Called and she said, Oh it was a little farther away. 12:40am and he arrives - ONE HOUR after confirmation. $95 dollar lesson to never ever use the this company again.
I called AAA appliance repair from out of state when my elderly mothers dishwasher stopped working. They called her and set up a time to visit. The repairman came on time, was very professional, and explained everything to my mother, then called me back to let me know what the cost would be. They came with the parts and got the dishwasher running the same day! My mother was very happy, and so am I! I highly recommend these guys, they take care of you!
Called this company out( referred by a friend) to fix a Maytag washer that wasn’t spinning and had an error code of F28. The technician miss diagnosed the issue, had to wait a week for a part,which it turns out we don’t even need, plus almost another week for an appointment. No phone call after technician came out to replace the wrong part to say we needed another part= more time and money. Given excuses over why we still have no washer. Laundry piling up. We can’t wait two more weeks for part and appointment. Called new company which diagnosed the issue right away ( one the boards bad) and will have washer fixed in two days. The technician didn’t even check to see if it was the board, instead sold us on a bad door lock.
The techinician was professional, cleaned up throughly, and informed me of all the repairs that were needed, 5 stars!
I can’t say enough wonderful things about AAA Appliance Repair. Our Samsung refrigerator needed a new ice maker and fan. I called and Tom was here the next day to diagnose the problem. Tom’s knowledge of Samsung appliances was most impressive. I received an immediate written estimate via email, which was very reasonable, and then Brian (who is equally impressive, friendly, and professional) was here 3 days later (as soon as the parts were in) to fix our fridge. Tom and Brian are the consummate professionals, as were the employees who took my calls. All repair costs were within the written estimate. I will not hesitate to contact AAA in the future for all appliance issues. Thank you!
Brian was excellent. I have used AAA for over 30 years and have never been disappointed.Christine Anderson, GRILang Realty
The gentleman was friendly, professional and knowledgeable! He diagnosed and fixed the problem in record time and advised us on holding on to our current appliances for as long as we can because they are basically sound and better than anything new. We appreciated hearing that!
Was a little confused about the entire payment process, etc. but it all worked out in the end. Technician was very Covid safe, professional, friendly and helpful. He went out of his way to give me advice and tips about other parts of my fridge/freezer without me asking. He explained the issue that needed to be addressed, explained what needed to be done and why, then fixed the ice maker on the very same visit. He had the parts needed in the truck. He even applied an online discount for me that I was not aware of originally.
Initially contacted for a diagnosis and repair, service/repair person (Angelo) reviewed symptoms and advised its a sensor, causing the issue. I mentioned another symptom he failed to notice and he advised that is a bad clutch causing thatAfter waiting 10 days for the parts, they return to do the work and advise that there was another issue, to buy a new washer.Want to pay for a misdiagnosis, basically have your time and money stolen, just to be told buy a new appliance?Then these are the scammers for youOr....Take heed skip the scam diagnosis and just buy a new appliance after these crooks get done taking your time and money theyll likely tell you buy a new one
AAA is great, quick response time, professional and they have a great service guy named Ely. I would highly recommend this company for service!
The company responded promptly. The technician was courteous and showed me the problem with my dryer before he fixed it. Very professional and straightforward. I would use AAA Appliance again.
We very much appreciated Elis work for us. He diagnosed the problem with our ice maker last week, and both Eli and Jake did a prompt, professional job with the repair this morning. We will definitely use AAA Appliance Service again.
Chis was efficient and informative. Diagnosed the problem quickly and and repaired it just as quick.
We always call AAA Appliance when we have appliance problems. We have been fortunate enough to have technician Kenny do our repairs the last few times. Kenny is so professional, not to mention kind and courteous. He never complains, even if the repair takes hours into the evening. We will request that Kenny does our appliance repairs from now on!
My refrigerator wasnt dispensing water, I call AAA APPLIANCE and a technitian came the next day, it needed a new water Valve, they order the part and in 3 days I got my fridge perfectly working, the technitian was very profesional, punctual and kind, the price was reasonable, excellent service.
Servicr: Checking, cleaning coils, motor and other parts of 10 year old refrigerator. Also checked ice dispenser. All was good. (Yes!!!).Technician Kenny, was knowledgeable, professional, thorough and careful. He took out a lot of dust and also took a picture of the cleaned area and all was spotless. Thank you AAA Appliances and Kenny.9/2021 Fast, friendly, neat and excellent service for replacement of leaking garbage disposal. Thank you again AAA.
Eli, the tech was very professional and polite. He did a great job.
Great prompt response to a problem with the dryer controls, friendly and courteous service personnel.
If you ever have a problem with your refrigerator you might want to request that Eli, from AAA Appliance is the person to respond to your house. I can describe his work as a perfect 5! We were very much impressed with his quick and correct assessment of the issue with our refrigerator. He was very organized, neat an extremely professional which sadly is not the norm for today’s workers. We hope to not ever have a problem with our refrigerator, but if we do I will most certainly be requesting him as our repair person. We will definitely be recommending AAA and Eli to our family and friends. Thanks for a job well done Eli.
I needed help with the dryer and the girls in the office give me an appointment really quick, Kenny was the technician and he did a really good job I will definitely contact the AAA appliance people again
Received same day service. Tom was the repairman who came to my house. He was very professional and friendly. He got to the root of the problem right away and now my dryer is working like new. Thanks, Tom
Horrible customer service. They called me in morning and said tech was on his way. 1.5 hours later I called and they said he will be at least another hour. They then rescheduled for the next morning. The next day I had to call to hear them tell me tech will be out in afternoon. All after waiting 2 weeks for a common part. Only using them as the initial service charge is used towards part and repair. Will never use again after horrible customer service.
They come to fix my washer few days ago and was more faster than I think, I really appreciate that 👍 good job!!
Love the place excellent service. The staff is amazing especially Daniela Pérez very nice and did an excellent job 👏🏻👏🏻👏🏻
From with Emily in the office, to have Kenny Garcia at my house doing a really good job, I’m so satisfied I will used them again in future.
I have never been happier with an Appliance Service Company. AAA Appliance Service is the epitome of service, professionalism, courtesy, and care. We had the pleasure of meeting Lyndan S. He made me feel very comfortable and went out of his way to explain in detail the reasoning as to why we had the problem with our washing machine. He had no problem answering all my questions and listened to my concerns. I have recommended both the company and this employee on my community home owners website for their appliance repair needs.As a manager of a company myself, this is the kind of Employee that I will definitely love to have on my team. If there is an employee of the month award- It will definitely go to Lyndan S!!!! Thank you very much!
Called on a Saturday. Paid $99, told the lady on the phone the part was BROKEN. It’s the clip to door latch. Tech shows up, no part. I say to him “I see you’re going to try and charge me around $300 and he says “oh no ma’am it won’t cost that.” Also tells me someone will call on Monday with estimate. No one ever called, imagine that so I call. $275, just for parts and labor for a $40 clip. Don’t use these people they are crooks. I myself will be calling the Attorney General of Florida. Steve, the “supervisor” couldn’t have cared less. Wonder if he would feel that way if someone did that to his family. Disgusting and shameful.
Angelo was professional & proficient. Thanx for great service
Excellent work by the techVery professional and took care of my problemRecommend AAA appliance for your next job5 stars
This was an amazing experience and very simplistic job for their team to get done! They were kind and helpful and I would recommend them to any family or friend. I’m so happy with the results and will come back to AAA Appliance Service again.
Eli was very knowledgeable about the repair and friendly.
Jr is awesome! He came to repair my washer and was very knowledgeable and honest. It truly is too old and will be very costly to repair. I very much appreciate his honesty as well as telling me about other brands that would work well for me.
Great workers they fixed my washer really quick and explained me what was the problem .They were even a great sport the guy was bend over inside my washer and said “what you doing step-bro” when I got behind to check on their work . Fluent on different ideo más y la recepcionista es una animala me conseguio a un técnico al momento .Really thankful of their work 10/10 would brake my washer again just to call them
Brian & Richard totally rehabbed r refrigerator after construction in r house-they knowledgeable, efficient,& cleaned everything spotless to finish.
Technician arrived with suspected failed part which was case, and problem was resolved in 10 minutes - 1 visit.
Kenneth was fantastic! He work quickly to get the job done.
I needed help with the drayer, the technicians were great doing the job, will definitely call them again
I recommend the service tech Kenny he was very professional and very friendly. His performance displays exceptional quality and accuracy. Simply the best.
JR was so helpful at diagnostic help as we were not sure of cause of various leaks...he was patient and kind and did a great job!!! He was simply put wonderful
Its been almost a month since the guy came to look at my dishwasher and they still have not repaired it yet. I Called today and they said the sooner will be Wednesday that is exactly 29 days since the initial visit. I had to call for the appointment as they would not call me to let me know. They send an email. When I called they told me to watch the phone because if I didnt answer theyll move on.Im still waiting. Hopefully theyll fix the dishwasher, on Wednesday before Thanksgiving. If I had known this was going to take a month I would have a bought a new one for the money they are charging to repair and make me wait..