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Speedcraft Nissan
885 Quaker Ln, West Warwick, RI 02893, United States
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Speedcraft Nissan
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Ti
Review №1

Register the car yourself!Pleasant experience buying a car. But register it yourself! Supposed to be a hassle free registration having Speedcraft do it for you. Three weeks after buying, no registration. Had to hound them every day. Finally said it was done… yes just another extension of the temporary paper plate. Absolutely no professionalism in the process of keeping you in the loop as to what’s happening.We were at the registery ourselves transferring another car, had we known they were dropping the ball, we would have done it.Update: Took Speedcraft 6 weeks from purchase to have metal license plates hanging on the car.

Co
Review №2

Eric our sales rep was awesome and made the process easy and as stress free as possible. We ended up with a great deal and an awesome brand new car.

To
Review №3

Quick check in and drop off, Fast friendly service, Vehicle was finished quickly and returned clean. Pickup was also quick and easy.

Am
Review №4

I had an oil change which was fine but I got my car detailed and I am OBSESSED with how awesome my car looks inside and out! It makes me so happy thank you. I go here for everything and think it’s a big reason why my Altima is still running amazingly after 13 years now

Ch
Review №5

Kevin helped me with my purchase he knew a lot about the Suv I was buying and was very helpful!!

Pe
Review №6

Bob my salesman was very helpful in providing fast curtious service.

pa
Review №7

Routine maintenance- hair moved from out of state and the service manager was very helpful with explaining that I will need an inspection sticker. Work was performed efficiently and far was left spotless

Th
Review №8

Recently purchased my new vehicle from Donny Chakoian Jr. Excellent person to work with. Very straight forward and no run around. The finance team ( Jaymie Cellucci) was very good as well. There was a small crack in the bumper when I purchased the vehicle. Donny and the entire team made sure it was fixed at my convenience. The entire team at speed craft Nissan has a thumbs up in my book!

Ta
Review №9

Rob was exceptional as always. He is so courteous and goes above and beyond for his clients. I was running late to pick up to vehicle due to traffic and the service center closed at 5 pm and I was going to be 5 minutes late which would make my arrival to Speedcraft Nissan to pick up my vehicle at 5:05. I called Rob to let him know and he was nice enough to stay late and wait for me to get there to get my vehicle. He is great!

Ma
Review №10

I had several little things wrong with my Pathfinder and my mechanic had trouble fixing it. Particularly the back hatch but Speedcraft fixed it and did it speedily.

Ad
Review №11

Very pleasant and helpful service rep. Thorough job. Reasonable price

Ki
Review №12

Eric L was my salesman this past weekend. I can not say enough just how easy he made this whole car buying experience. Excellent, informative customer service! Jayme in Finance was also informative and helpful! I will be sure to send my friends after this experience!

Au
Review №13

This is the best Nissan dealership I have ever experienced. Everyone is extremely competent and amazingly friendly. If you’re looking to buy or service your car, look no further.

St
Review №14

Sales person was Andre Martinez, he promptly greeted us, was personal, professional and extremely knowledgeable regarding the benefits & features on the Nissan Rouge we purchased.Myself and my wife have leased 5 other vehicles at a Chevrolet dealership, ( not anymore)After having a wonderful experience and no stress or pressure at Speed craft, due to Andre Martinez, looking forward to continue our car leasing relationship with Speed Craft Nissan

Co
Review №15

I loatheeee car shopping! & always bring people with me to help me shop for cars. But this time I did my shopping all by myself and Donny gave me the best experience I’ve had yet. He really let me find what I wanted and the rest was quick and easy. I had my new Rogue in two days! Would recommend to anyone!

Pa
Review №16

Wonderful customer service and excellent technical know-how. They were thorough, clear in all of their communications and sensitive to my concerns and my wallet. Why take your Nissan anywhere else?

Ro
Review №17

Great service, friendly staff. they did above and beyond my expectation

Ja
Review №18

I could not say enough positive things about this company. My sales associate Andre Martinez is quite simply the best that you could ever ask for evidenced by the fact that this is my second car bought from him. The dealership is exactly what you would expect from a family owned business. They are friendly, courteous, professional, and most of all they care. I’m not one to write reviews but every now and then I am so happy with an experience that I just have to. Cannot forget to mention the jayme in finance. He was just awesome. Not pushy and very helpful. He made the process like I was there just chatting with a friend. If you can’t tell I am so happy and satisfied.

Ma
Review №19

This is the best dealership ever. Everyone is so helpful.

Tr
Review №20

Lee is the best salesman there is!! My husband and I have bought several vehicles from him through the years and he has always been courteous, knowledgeable and willing to go the extra mile for us! If youre looking for a Nissan, go see Lee!

St
Review №21

Bob was the best car salesperson Ive run across in this state. When I first went to speedcraft Bob was very very helpful, and when i left there was zero pressure put on me to come back. When i did come back to purchase my vehicle, Bob was great with getting me what i wanted within an incredibly timely process, i am extremely satisfied!

Ca
Review №22

Have been buying and leasing cars from Lee Beauchamp. In the last 6 months we have leased a new rouge and purchased 2 used cars from Lee. Lee is always professional and friendly. I can always call Lee with any questions he is so helpful!

Ja
Review №23

Wonderful experience treated with respect all my question were answered

Co
Review №24

Love the service department. Super friendly and helpful with all my questions. The service specials on the Speedcraft site are helpful with saving a few dollars too! And, I dont even have to ask for my car to be washed. How awesome is that?! 😁

Fr
Review №25

Very good customer service team.

Ch
Review №26

Patrick and service team diagnose the passenger seatbelt problem. When the part came in (within days) I was promptly notified via e-mail. Installation took less than and hour. My car was cleaned inside and washed. Staff was very professional and polite.

li
Review №27

Just like my last leasing experience, it was so enjoyable to do business with Bob Flaminio. I got a great deal, and it was easy.

Jh
Review №28

I initially gave it a 5 star because of how quick they got me my vehicle ready. But changed it to a 2 star since for 2 months my vehicle wasnt even registered. I understand the whole covid-19 situation but even i couldve registered it faster then they couldve which they never did.

Th
Review №29

Everyone was very friendly. Dan was great as was justin.

Di
Review №30

Aaron has serviced my vehicle many times and he is always a pleasure to work with. He makes going to the car dealership a pleasant experience.

Ja
Review №31

Very professional and easy to deal with

jo
Review №32

Donny was the best everything went very well explained everything well Donny was just a great guy .Tyvm to everyone at Nissan on two and will work I recommend going to them for all your motor vehicle needs.

Ro
Review №33

Donny Chakoian is awesome! I went into the dealership with high hopes of leaving out with a new car but also had my doubts. Donny did an excellent job weighing out all my options, being straight forward and putting in all the effort to help me leave in a new car!

sh
Review №34

Repair was done quickly, with no hassles. Always a good experience here.

Lo
Review №35

The service rep was pleasant, knowledgeable and efficient! Getting a courtesy vehicle when the job turned out to be more than expected was great.

sv
Review №36

My service technician is always friendly and makes sure that my experience with Nissan is a pleasant one. Fir this reason I have purchased my second vehicle with Nissan is because of the outstanding service that the service department always provides. Thank you for caring about me and my vehicle. I will always recommend Nissan to my family and friends.

Ch
Review №37

This dealership does a great job selling cars, especially used cars. However, their phones stop working once the car leaves the lot and encounters problems. Im also convinced that the salesmen work in the garage after-hours, because clearly used cars are pushed off the lot with little to no service knowledge.Im 4 months into a (new to me) car and Im already thousands out of pocket.Note to self, dont buy out of state, and definitely dont buy a Jeep from a Nissan dealership.

An
Review №38

Bought my second Nissan LEAF at Speedcraft Nissan with salesperson Lee Beauchamp and like the first time it was a great experience!

Sc
Review №39

Price for same service varies dramatically. From $52 to $72. Oil change and tire rotation...

Ju
Review №40

Marc and Lee have been most accommodating with our Nissan leases over the past few years. They go above and beyond for our growing familys needs and we wouldnt go anywhere else.

Li
Review №41

They arranged and appointment on Friday for Saturday, I arrived didnt have to wait service was completed in a timely manner. Every person throughout the process was extremely pleasant

Ja
Review №42

Andrew was very kind and knowledgeableGot us in and recommended a Mexican restaurant for us to eat at and call my cell when the car was ready. Super customer service.

ti
Review №43

Lee is great and will work with you. I have bought multiple cars from Lee.TG

En
Review №44

My recent experience was great! Scott Buontempo and his associates went above and beyond to work with our budget and make us feel comfortable and appreciated! Already looking forward to the next lease with Speedcraft! Thanks guys!

Ti
Review №45

The service at Speedcraft Nissan was extraordinary, customer centric and far above average. From the moment I made the appointment until my vehicle was returned to me the entire experience was professional, cheerful and focused on resolving my service needs. It was timely and efficient and fairly priced. Bruce the service manager and Aron the service advisor who helped me, both clearly care and showed it. At this dealership you can expect a consistent top notch approach. I hope they work on the other brands we own!!! I have both a retail and service business and speak this high praise knowing what superior customer service is when I experience it. Thank you.

Er
Review №46

Brought in for oil change and to look at rear wipers because fluid was not coming out of rear wipers. They told me I needed two filters and the wiper fluid was working fine.They charged me $90 labor to change the filters which could not have taken more than 5-10 minutes to replace. Rear wiper fluid is still not working. I will never bring my car back there. They basically double charged me for the oil change and additional $90 for labor. Absolutely ridiculous.

We
Review №47

Employees were friendly and honest. Made me feel confident with my decision to bring my vehicle to Speedcraft.

Re
Review №48

Rob IS superman! I wont deal with anyone else. He has amazing customer service skills and most of all I trust him.

Le
Review №49

My salesman Donny C was very knowledgeable and patient. He took his time to explain ALL of the AMAZING features of my NEW Murano.Donny is AMAZING!!!!

So
Review №50

Great customer service but wondering why I didn’t get a complimentary car wash this time?!

St
Review №51

Efficient, fast, and well informed by staff. I expect no less when I go to Speedcraft

Li
Review №52

Professional from start to finish. Service was fast and an added bonus was the part and labor was covered! I have been a customer for years and will always return for service.

Fr
Review №53

I was treated very well but I had things stolen out of the back of my vehicle an air compressor in an all-purpose tool

Ta
Review №54

I cannot say enough about the professionals at this dealership! I found them online, communicated vis text with someone at 8:30 at night, was scheduled for test drive the next morning, was greeted seconds after walking in the door. I explained I had an insurance payout coming in the next few days and we scheduled an appt for 2 days later. When the payout was delayed, I called Bob, who told me I should still come in at my appt, which I did. I met with Jaymie, who was cordial, professional, knowledgeable and easy to talk to. The next thing I knew I was walking out with a SPOT agreement, which I didn’t know was possible. They absolutely took care of EVERYTHING and made me feel comfortable. I love the Nissan, I love the deal I got and the people I’ve met with. Don’t sleep on them, they’re def well worth it!!!

Jo
Review №55

Decent selection of cars, but the staff couldnt possibly care less about you once the get you on the hook.

Ch
Review №56

My salesman Scott was great! He offered me lots of options and was able to get me into the car I wanted with great options and stay within my budget even though my trade in was worth less than I owed. Such a great experience, I wouldnt change anything.

Mi
Review №57

Worked with Aaron. He was fantastic. Will definitely go back again.

Jo
Review №58

After 14 years I purchased a new car! Best experience ever at Speedcraft Nissan!

Ed
Review №59

Always have a delight experience each time I go for service. Thank you!

Li
Review №60

By far the best experience I’ve ever had, I received all pricing info up front everyone was friendly. Quick and easy no nonsense

Ci
Review №61

Wonderful customer service. steve did not waste my time and gave me exactly what i was looking for! Great experience!

Li
Review №62

They did exactly what I needed done and at the price they said it would come to.

je
Review №63

Recently I just leased a new 2021 Rouge and I love it! I had amazing service from jaymie cellucci I would highly recommend him when leasing or buying a car here. He explained everything to me clearly and made me really understand everything he was saying. Also I would recommend Robert flaminio, he was great with sales and selling me my new car. He has helped me for the second time with leasing my car and I would highly recommend him as well for all your sales need.

An
Review №64

We got two pre-owned cars from Speedcraft Nissan in the past 3 weeks. Scott helped us tirelessly to find the cars we needed and made the whole experience very smooth and fun. He shared the car histories and service reports even before we asked! Very honest and transparent. It was very assuring to work with him. He always replied to emails and phone calls everyday and explained everything one by one. I would definitely recommend anyone to check this dealers website and get in touch with Scott. They also kept their promises to check some minor issues after selling the cars. They did not ghost us. These are very important things when you are doing any kind of transaction. Highly recommended!

Na
Review №65

Rob Sirois was awesome. He gave me a loaner and fixed my car in two days!

Re
Review №66

Was a good experience going in and figuring out my next steps.

Be
Review №67

Great customer service, Rob met me just as I pulled in took my info. I was able to get on line do a bit of work car was ready within an hour and washed. Very efficient

Mi
Review №68

Great experience getting my oil changed. Plenty of space to wait inside, didn’t take long and they washed the car for me. Aron was super helpful. Will come back!

De
Review №69

I just want to take a moment to compliment the entire service department at this location, and to give a special shout out to Aaron and Rob. I have been servicing my 2015 Murano there since I purchased it in 2017 and they have been nothing but professional, honest and courteous and on more than one occasion they each told me I DID NOT need extra services or products that I had requested which saved me money and time. Too often people go out of there way to voice their bad experiences and take good service for granted when in reality good service is becoming harder and harder to come by. There are many places closer to my home where I could service my vehicle but I choose this location every time and have never been disappointed. I should also mention that my first experience with this dealership was with Lee Beauchamp who sold me my vehicle and he is phenomenal as well! I will definitely be purchasing my next car from him! Thanks so much for all you do.

Ka
Review №70

My car had to be towed into their shop and they called me right away when it arrived and then finished the work the same day. The woman that helped me when I called to let them know it was coming in was very helpful and friendly and the the man who called me regarding the repairs was great too. I was very pleased with their customer service (something that I definitely have NOT received at other dealerships). Thank you!

Na
Review №71

The sales department was extremely knowledgeable and made my experience working with Speedcraft Nissan extra easy. No complaints here. I would absolutely recommend the sales and service team to anyone I know and will definitely be doing business with them again in the future.

Pe
Review №72

Aron Barnett my Service Advisor is topnotch, he was professional, courteous, and listened to my concerns. He had exemplary input on how to help and ensure my Nissan Murano was serviced properly and timely.

Mi
Review №73

At the request of the car owner, previous comments to this post have been deleted.

Yo
Review №74

I couldn’t be more impressed with the service at Speedcraft Nissan. I made an appointment for an oil change after I received a coupon in the mail, I had never been previously so I figured I’d try it out and save money on my oil change in the meantime. The service was amazing. I was greeted by the service manager who was so polite and made me feel at home even when I had never been there before. I only waited for a little bit and the waiting area is very nice and accommodating. Quick 25 minutes goes by and my car is all set and they washed my car for me too! Quick, easy, accommodating and painless! I am very impressed!

Sh
Review №75

We had such a wonderful experience at Speedcraft Nissan. We were referred to Kevin by a friend and he did not disappoint! A very friendly and welcoming dealership to deal with. Not pushy or aggressive like so many of them can be. I love my Rogue and will definitely be back for the next vehicle along with referring friends and family!!!

An
Review №76

Great service - quick and efficient

Pu
Review №77

Purchased a part through speedcraft nissans online parts department and unfortunately I ordered the wrong part. I tried to simply exchange the part for the correct one but apparently that was not an option because the part was Special Ordered. No where on the invoice or during the order process did it say it was special order. It was only after I tried to exchange was this told to me. I made several attempts to reach the general manager but I guess he is too busy to call a customer back. If this is their attitude and way of doing business on a $700 part I wonder what it would happen if you purchased a car from them and had an issue. Avoid at all costs!

Jo
Review №78

This was my 1st experience with Speedcraft and my 3rd Nissan. Karen was my salesperson. She was very knowledgeable, friendly and the transaction was seamless..Had shopped quite a bit. Would definitely recommend Karen and Speedcraft.

Da
Review №79

Scott was as honest as they come. I would absolutely buy another car there and send anyone I know so they can experience car buying with the same ease as we did. Jayme was also very kind and made the signing process very easy to deal with.

J
Review №80

Had the pleasure of meeting Eric and had a pleasant car buying experience. I am absolutely no fan of car buying and hate every moment of it. Eric was easy to work with and made for a nice visit. When time for finance part Jamie took over and I expressed my displeasure with the process and he was great to work with as well! Would highly recommend these two men should you be looking for a Nissan.

Ma
Review №81

I went to speed craft West Warwick, Lee was my sales man he made everything possible to find the car I wanted. After searching I finally drove off with my beautiful new car. Thanks Lee. U are awesome

R.
Review №82

Gave me a break when I really could used it..and feel confident they have my back for my vehicles issue.

Na
Review №83

Awesome, have worked with Lee now for 2 straight leases now and have been more than satisfied every time! Lee always takes the time to make sure you leave the lot with the exact car you have in mind. Always recommend Speedcraft Nissan to friends and family.

Jo
Review №84

Speedcraft Nissan crew did everything they could to get us in the car that I had purchased, and this is the second vehicle that I have purchased from them. My sales person Lee is great his knowledge of the vehicles helped us get in the car that we were looking for, and highly recommend Lee for you. I will be back in the future to deal with Speedcraft Nissan in the future. Thanks for the good experience.

Tr
Review №85

My salesperson was Karen. She did a great job, responded quickly to texts and calls, and made the experience pleasant. Dealt with three other dealerships before getting the best deal here. Met with the finance manager and maintenance staff and everyone was very corteous.

Ve
Review №86

Customer Service experience was great so, there is that keep doing what you guys do. But on actual repairs well, its lacking. Maybe its just a me thing, but my car was not fixed upon leaving and arriving home my engine light popped up again with the same issue (i fixed it myself now), but i feel like i paid you guys $1,000 just to get my code erased and that was it. needless to say not a great feeling.

Te
Review №87

I visited many Nissan dealers and Speedcraft was by far the best experience. They have most knowledgeable staff by far. I wish I could give them 10 stars.

Ka
Review №88

I purchased a car 3 weeks ago from Nissan Speedcraft of West Warwick. They were the most honest and by far the best people i ever dealt with.Jaymie Cellucci is am amazing person. Also my salesman was unbelievable.I would recommend this dealership to anyone looking to purchase a new or used car.Amazing people ! even the receptionist and service staff was awesome!

Be
Review №89

I just recently bought a 2017 Nissan rogue from Speedcraft Nissan. My sales person was Eric L. He was very professional and knowledgeable about the vehicle .the whole experience was seamless. I would definitely buy from them again. And I would definitely use Eric as my sales person

He
Review №90

I stopped in Nissan just to look and after many test drives of different vehicles I found one that I fell in love with and went ahead with purchasing. Service was great starting with Oiwa and James and Bob. I left there after 7 hours later but I left extremely happy. We bought 2 cars within 2 days and another one this week. I know it is their job to sell cars and make people feel comfortable and happy with their purchase but they all went above and beyond for me and my family and couldn’t express it enough. Thank you Nissan of West Warwick!!!

Br
Review №91

I have purchased 2 new and 1 used vehicles from this dealer and will never give them my business again. I was lied to about a $500 rebate that was promised, but never delivered. They admit that they made a mistake, but that it isnt their problem anymore. I was also lied to verbally and in print about the capabilities of my pathfinder. The 6,000 tow rating is a lie, if I had studied the owners manual in depth instead of trusting the brochure I would have discovered this myself. Either the dealer is incompetent and doesnt know the capability of the vehicle they are selling or they are dishonest and just want the paperwork signed. Either way, I bought a vehicle to tow my trailer, and now I am here with a brand new pathfinder that cannot safely do so.I am done with Nissan and this dealer, I will bring my business to a more honest/competent establishment. If you go there, do your research and do not take them at their word. I do have to give credit to Bruce and the service department, they are helpful, but that is about the only good experience I have had there.

D
Review №92

We had a great car buying experience here. I found the vehicle on Autotrader and in less than a day, the dealer contacted me and set an appointment for a test drive. The test drive and purchase of the vehicle took about two hours start to finish. Lee was great throughout the whole process. I am very happy with the vehicle, car buying experience, and interest rate they secured for us. (Way lower than the average May 2020 reported in US News & World Report) Lee even gave us homemade face masks! I wasnt sure if we could buy a car during COVID, but they made us feel very safe and comfortable and gave us a great deal!

Ke
Review №93

I had a great experience in purchasing my Murano.I felt no pressure and Lee was very professional and very knowledgeable. I also had the pleasure of meeting Steve King and he was fantastic. Last but not least I also met Jaymie in Finance and process was fast and painless. If I could give them a higher rating I would.

Sh
Review №94

Great service! Extremely happy with the purchasing process at this dealership. Purchased a used car. I was so impressed with the detailing of the car when I picked it up! Very helpful salespeople. Would definitely recommend Speedcraft Nissan to my friends and family!

Ar
Review №95

Had a recall on my Nissan Altima and it was taken care of by Aaron. Awesome experience! Even gave a loaner no cost. Will definitely recommend!

Fr
Review №96

I purchased my car there, used in 2018. They fixed all issues I had then. I had my Rogue inspected there and had some vibration when starting vehicle. Which another mechanic allergically repaired and did not. They did a great job, very personable and professional.Fred Toole

Sk
Review №97

Brought my car there for service and will never go back. Service manager was rude my first name is Skip and he continued to call me skippy after noticing I was aggravated and Im also a 43 year old man it was completely ridiculous. Im lucky there is another nissan dealer 2 miles away you will never see my wife or my car again.

Ni
Review №98

Very happy with service and will continue bringing my car to Nissan. The car wash in and out was very much appreciated. Thank you!

Ma
Review №99

Fair n honest service wont try to pull a fast one

St
Review №100

Timely friendly service. Affordable prices and step by step maintenance over view.

Information
42 Photos
100 Comments
4.6 Rating
  • Address:885 Quaker Ln, West Warwick, RI 02893, United States
  • Site:https://speedcraftnissan.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 401-304-3400
Categories
  • Nissan dealer
  • Car dealer
  • Car leasing service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:Closed
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–5PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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