I came the store for simple price adjustment and the store manager told me it was not possible, didnt even want to try to help. I went to different location, and store associates were happy to help and did the adjustment according to the store policy. So, its whether this store location people are rude and disrespectful Or need extensive training.
In and out for a online order pick up. So so easy and their parking lot is huge plus its pretty much theirs meaning they dont share it with 5 other stores. Order online for a in store pickup, you wont be disappointed.
The store has a lot to offer. However, I might have purchased more items if it werent for a sales associate who decided to follow me around the store as I checked out pillows and sheets pestering me about which item I wanted. She barely gave me time to think. That spoiled the shopping experience for me.
Just made a complicated return and Sadie was extremely helpful and pleasant to work with. She went above and beyond to help me. Great customer service.
I guess its good I am not complaining
This is one of the if not the best stocked Bed Bath & Beyond in Long Island that I’ve been to and I’ve been to a few of them by now. The manager was really helpful as we were looking at options for cookware sets and landed in Avalon and having a good time with it so far. Tons of stock and even a snack section which is nice to fill all of the household thing you would’ve probably just gotten. Store was clean and the bathroom was clean and taken care of as well, glad recommend this location for someone looking not to miss out on any deals or items.
Anytime I go theres a great selection and the workers are so easy to find when you have a question and so fast to help!
I love visiting this location! It offers personal items, as well as bath items. In addition, they are usually very well stocked, and the is staff knowledgeable, and friendly!
Great parking and easy access. Handicap parking and we entry to the store. Even though checkout line was long the wait wasnt.
Great experience. It was quick because I was help by a gentleman and he even brought me a cart cause of all the things I was accumulating in my arms. Very helpful floor reps
Always like shopping at Best Buy. Of course this time of the year its very crowded. But they had plenty of registers open checkout was quick.
Very nice store. Good selection of items
I had an excellent customer service experience with an employee named Junior. I came in to return an item, but was unable to locate my digital receipt. Junior was able to immediately resolve the issue by looking up my email and proceeding with the return. Junior was friendly and very delightful to speak with. He was very prompt with his service and resolved my issue with great skill and clarity. It was a pleasure visiting this store. Junior made my experience a wonderful one.
Great place to buy items for the home. There are also lots of incidental items that you realize, Wow, I could use that!
I love bed bath and beyond because alot of stuff on sale and use coupons on it.
Store management not helpful at all. Refused to honor store promotion that they have on display
Courteous and helpful staff. All areas are clearly marked so you know exactly where everything is located. Highly recommend.
Inventory is low. Very sad. Not much of selection like before
Friendly and very helpful staff. Store is clean and orderly and has a variety of excellent quality items for the home and business.
Very low on product. The Westbury store does sell good brand names, but did not have what I needed and did not know when it would be back in. I would call first. Some what disappointed.
I really love going to Bed Bath and Beyond.you could find everything and anything that you looking for some other things are expensive for you can find sales.
Found everything I needed! Staff was excellent
Low stock but store was clean and employees were helpful
Store is neat and organized. Very low in stock in many departments. Lack of staffing has been a problem for years. No one to help with questions or merchandise. Quick and organized check out. Cashier friendly and polite.
I ordered items on pick up since I have had a hextic week and did not feel like shopping, and what can I say they really make it Easy you just walk in give your name and show your id, they scan it and your back in the car, best part is it took me an exact 5 minutes!!! Now thats service!!!
Looking for a suitcase this is the spot the only place on the island that I found what I wanted
Great selection of various items for homes. Usually well stocked and the staffing is willing to help you find items you cant spot quickly. Look for the discount coupons in the mail - they save you a bit at the register. Good selection of cutlery to be had there also.
It was ok, but need workers on floor to help Customers to find Items and to answer questions .Girl at Checkout was very helpful ....
Yankee candle prices are much too high. Outrageous! Better to get them at Stop and Shop!
Got a vacuum, saw a saxsquach. 5 out of 5 stars!
The store was well laid out, looks fresh, with courteous staff.
Satisfied with home storage purchases. Long check out service line wait
Did a pick up and I was in and out. Perfect
Everything that you would like to make your home look like movie stars
Love going to this store. Very cleaned and the employees are very sweet and extremely helpful.
Good selection of all things I need in my home.
Always find what Im looking for luv using the coupons
Large store, great items, didnt know they had a beauty section with hair products and face wash. I guess thats the beyond!
They used to be fully stocked and ha ve a lot of variety. Many of the shelves were empty. I was wondering if another store is going out of business
Westbury Long Island New York bed bath and beyond manager Renee was horrible in assisting a return. She was nasty and rude with a mistake. She insisted that I did not buy the item on my credit card but she was putting the wrong item in her computer. She was telling me to call the manufacturer instead of looking down at the product that I was returning and putting the correct numbers into her computer. After she found her mistake she turned her back and still did not even apologize. Horrible service I am old school when you make a mistake it is what it is you own up to it and apologize like a human being. Absolutely horrible service hopefully somebody from above will teach her and put her in the right path to customer service.
Love this store. Great staff.
Always great buys and get to use coupons and save lots of money.
This BB&B is a super store. You not only find items for the home, but you can get toiletries there as well. Store is well lit, clean and merchandise properly displayed. Staff is super friendly and helpful. Whenever I go in for 1 item, I end up getting a few....
It is sad to see that the selection here is less than before. I got what I needed and there was still a line to a lovely cashier but clearly it isnt what it was.
Ample parking. Neat and clean store. They had great, quality selections at affordable prices. Friendly cashiers and store staff. I will go again, soon.
Never had such a bad delivery and customer service experience in my life. It is 2020 and you can’t update your online ordering or online customer service then we can’t feel sad when Amazon takes over from all this businesses big or small.
A really fun place to window shop.
Went in to an exchange. Staff was friendly and helpful. They ordered what I needed and sent me on my merry way.
Went here for curbside pickup, which was quick and easy. Have been coming here for years, and the associates have always been pleasant and helpful.
Not happy with bedding choices, very immature, I am not a college student.
Always have time to shop at BBBand I pick up my K cups too!!!
Was there late an evening, and I almost got the whole store to my self..so i was comfortable doing my shopping...with no hassle..ty.
Lots of empty shelves at the front of the store where the foods used to be.I wanted to buy a coffee percolator. NOT a Keurig. NOT a drip system. An electric percolator. None to be found.
Was very pleased.
They had everything we were looking for!
My recent visit was enjoyable. Short line, plenty of help and tons of products. Its one of the best stores.
Clean store and helpful staff
I dont remember if Ive ever been in this store but there was a guy there that looked all over and was able to find the cuisinart stainless steel strainer. 5 star service
The store appears to be emptying out of stock, almost looks like its going out of business. Did not have what I was looking for. More selection online as the store was half empty.
Staff is friendly and helpful. Although the layout feels a little cramped and some items seem to be in a different area than they should be.
Well stock found exactly what I need and the cashier was nice enough to give me an extra 20% off love it
Pretty nice store. A lot of stuff that its almost overwhelming.
Clean store, friendly service. Decent product selection in store and online.
Good variety. Excellent cashier service!
Ive always found bed bath and beyonds merchandise to be highly priced with so so quality. Not my go-to for housewares
Shanice and the manager natalie just blew the service right out the ball park ..patience understanding with a smile while I became a 20 percent member for the 2nd time Thanks Ladies you make me come back and shop all over again ....Glad to have you in westbury...
Great place to go when youre trying to spruce up your place or need good items for cooking or baking.
The people there that day i went gave off such a good safe energy. And i know it’s weird to go into a store and feel safe but to be honest. I felt really safe and secured.
Love it, love it. Needs more people to around to help customers
I think the girl that helped me was LisaShe went right to computer and advised the item I wanted was out of stock .With complete knowledge and personal attention she placed a order on - lineCOMPLETE with my 20% coupon and free delivery. ✌☺️
Good store always have a nice high quality products however selection on this particular day was very limited we went for a iron board cover and they did not have it, I probably will go back to the store have nothing against the store but selection seems to be limited as most people are preferring to go online for their products and big stores are taking a hit because of this
Great store! Love shopping there.
Already out of a lot of back to school items
I love it more than Home
I wanted to get a single item from this location, I had the name and the picture of it on my phone. Circled the store once then came across a woman in a green shirt named Michelle that worked there and asked her “where can I find this” while showing her my phone, completely ignored me, walked passed me while being inches away from my phone, got on a latter to put product away and said said “I can’t see, ask her” with no regard or effort whatsoever like I was causing her problem. The kind lady that she was working beside helped me with the location and another kind lady in the area helped me with the item. The checking out process was also pleasant but one person had to be rude to me and ruined my experience today, I sure hope it wasn’t cause I’m black.I will try and find another person to speak to now that I know her name. Would’ve been a five star 🤷🏾♀️
I placed a pick-up order for a very hard to get item when it was finally back in stock and it is very expensive. I paid the money and reserved the item only to get an email 20 minutes later telling me that my order was CANCELLED. I am very upset and mad because this item is out of stock everywhere and I thought I had finally found it here. I didnt even get an explanation of why it was cancelled in the email.
Clean but stock a little low. Fast checkout lines.
Great store. Neat and organized as always.
Nicer then your average storeLovely customer service
Very organized
Helpful staff
Its BBB. What can be said?
Competition with online shopping is fierce today. Bed Bath & Beyond seems to be weathering the storm quite well. Locals well remember nearby Fortunoff, their signature store, where one could find useful quality items for prospective brides, wedding gifts of china and crystal as well as fine jewelry. So this Westbury location was already primed for this store when Fortunoff reduced their store to an Outdoor Patio shop. Bed Bath and Beyond offer so much more today, except fine jewelry, that folks flocked to Fortunoff to purchase. As you enter, you are greeted by some seasonal favorites as well as a variety of welcome mats. You can shop for the latest must-have kitchen appliance and gadget as well as a vast array of other household needs like linens or curtains. As you move through the store, you can quickly locate wedding gifts, art, and even patio furniture. The quality is there on many levels but has not yet reached the higher end brand name recognition say as Williams-Sonoma. But there are many gourmet cooking items here that perhaps reaches a broader audience economically. Conveniently located just feet south of Old Country Road and a functional block west of Post Avenue, one can easily reach this destination from the local parkways too. They have an active 20% coupon following but for loyal shoppers here, go for the annual fee, join Beyond Plus and enjoy 20% off your entire purchase. You will experience immediate savings!
Very nice line moved fast
We had a great experience. Looked around for what we wanted but couldnt find it. When we asked for help a staff member told us that she was unfamiliar with what we were looking for but she went and found a staff member who was. What great service. They have so much - one of their better stores in the area. Parking was readily available and were handicapped spots.
Everything i was looking for. They did not have...very little sales help
Well organized checkout line process, which is better than the traditional guess a line that might move. Had my discount coupons and got in and out fairly quickly.
Terrible service. Jonathan a sales associate and the older male manager are two of the most disrespectful, dismissive and argumentative people who Im positve misrepresents the mantra this company strives to mainatin. I refuse to return to this place.I was there to buy a plunger and above the products were two signs advertising a reduced price, so I picked up the product and after waiting 10 mins on a short line, I was told the product was mislabeled. I asked to speak to a mgr and was told to go to wait on another line at the customer service desk. After recounting the ordeal, both men loudly and repeatedly berated me for asking them to honor the price. After the mgr repeatedly said no, I told him I intended to escalate my concerns yo his managers, so he relented, then mumbled derogatory comments under his breath as he walked away.It was appallingly, horrific service from these two men. Shame on Bed Bath and Beyond for unleashing these unprofessional men onto unsuspecting customers.
Nice quality merchandise. Stock is getting low on many items
Needed more registers openedLong lines
They have a World Market (gourmet and unique food items), and a Harmon Cosmetics, hidden inside this Bed Bath and Beyond! Nice people working there. They even have Soda Stream flavors in stock! Diet Root Beer and Diet Orange, are our favs. Bring your coupons or get the app. Great for all natural health and beauty products. Housewares, cookware, gadgets, and linens, are great too. But that area could use an update, to include more items not made in Communist China.
This location screams going Out Of Business, its so dreary inside. Invest in some proper brighter, less depressing lightning.
I found what I was looking for. A bit pricey but worth it.
Order online and it will be ready for pick up in two hours. Great service!