We had a great experience at Extra Space Storage. The facility is clean, secure and the move in deals are great. The only thing we would have preferred was a fixed rate rental. Be aware there are periodic rate increases. The store manager Paige was extremely helpful and accommodating. She helped make our move out go smooth and seamless.
Nice, clean storage facility. Rate went up on me without prior notice but other than that, no complaints. Customer service is great, Paige was pleasant to work with. Would recommend to anyone in the area, just make sure you lock in your price.
The whole process was unbelievably seamlessly easy to rent a unit online. Time came to move out of the unit and I wanted to visit with somebody in the office - my call was answered quickly, professional, and efficient. I highly recommend this convenient and safe location.
The building is fairly new, well designed. Locks are new style that recess into the door lock frame, making it impossible to cut off like conventional locks. There is a bathroom if you need one. The back of the building has a decent amount of space to park and load. The hvac system keeps temps around 80ish, which was nice.
Absolutely the best experience I have ever had with storage units. STACI is by far my favorite employee!! She has so much hospitality and will walk you through step by step to make sure you get the exact unit necessary for your needs. Who wants to pay for more then what they actually need? The facility is extremely clean and well organized. I wouldn’t trust anyone else with my sentimental items. Thank y’all for being such a friendly and outstanding place.
The experience from setting up to loading our stuff was pretty easy! The only hiccup we had was the the person we spoke to over the phone originally told us that our unit was on the second floor, but it was on the basement. However, we were able to call and get a representative on the phone who helped us find our unit.
Unit was clean, move in and out were efficient.
Great experience at the Extra Space Storage facility in Westminster, on 120th Avenue, just across from Broomfield city limits. Worked with Paige and she was outstanding. Great communication skills, answered all our questions, and was very polite and professional.The facility is easily accessible, climate controlled, and very clean.Great 5-star experience, thank you Paige.
This is a nice facility, however, what they dont tell you is that there is a clause in the lease agreement that allows them to raise the price at any point. They will pull you in with an advertised low monthly payment, but after a couple months it almost doubles. Mine started at $69, then it jumped up to $149 without any notification. Ill be staying away from this company in the future.
Paige was fantastic fast and efficient. The facility is top notch!
I did enjoy the extra space storage, the employees were very nice and helpful. I would recommend for people to go here for space storage.
I had the best possible experience at this storage facility! Everything was very easy to navigate and the place is clean and well kept- very nice. The manager Stacy is super cool, friendly, and helpful. 100% recommend using this place for your storage needs!
I am at storage space in Broomfield Colorado. I just want to relate that the person helping me her name is Stacy Campbell went above and beyond what she should have done and is really explain things and made it very easy for me. I will be moving to Spain and the last thing I want is to have issues with my personal belongings here but she assured me but everything will be fine and I feel confident with the business I have chosen this is a person you should keep around for a long time
Great service! Clean and well-maintained storage units. Ryan is very helpful and knowleageable as well. Thanks!👍
Clean and secure. Staci was awesome... very detailed in information for renting a storage unit and toured me around. Feel good about moving my stuff here.
Nice, clean and secure. The prices are good, its climate controlled. The staff member that signed me up was very professional and nice.
Paige was very helpful and walked me through the process and made things easier for me!
We have used them for the past year and a half, very clean, courteous and professional. Would highly recommend them.
Helped a friendove.things to storage. This place was very clean, easy to access and according to my friend, reasonably priced. They provide carts for you to haul your things to your unit, the elevators are very spacious and the locks on the doors are tamper resistant. I would definitely look into one of these if I ever needed a storage unit.
I thought booking a storage unit long distance would be complicated, but Stacey, the location manager, did everything she could to smooth out the process. She was friendly and positive, gave excellent advice to help me secure the right sized unit, and was very clear and helpful with all her directions. She took a process I was dreading and turned it into a pleasure. I am very impressed with her customer service.
A great experience. Very friendly and welcoming. Answered all of my questions and then some. Offered to show me some units and gave me a tour of the facility. She was very accommodating. Thank you.
Smooth sign up, great service.
Nice clean facility and carts to move your stuff
I checked into my storage unit this morning and was impressed with all aspects of the check-in process as well as the security and cleanliness of the facility. Stacie and Paulette were helpful and thorough in providing all the information necessary for an optimal storage experience.
Great customer service and easy to access from 120th.
Staci was very friendly and helpful. Even though she was busy, she took the time to make sure I got the right storage unit for my needs and budget. Great customer service!
The best storage facility Ive been in. Jay wass nice and very polite. He answered all my questions thoroughly and he helped me find what I need.
I have been very happy with this facility. From entering the facility the parking lot is clean and free of debris. Entering the security doors the carts are lined up ready for use. The elevators are clean . The floors and corridors are nearly spotless. I also want to give a shout out for Jeff. He is always friendly and courteous and willing to help with anything he can. Thank you!!! A+++Chris G.
Weve just begun our rental with Extra Space Storage but so far everything has been great. The unit was just as described and they had everything we needed, and the office staff was very friendly and helpful.
My fiancé and I needed a storage unit - we originally went to the Extra Space Storage location on Lowell and Midway (also, incredibly polite and friendly staff member) but there were no units available in the size we needed - so we came here to the 120th and Sheridan location and it was such a wonderful experience. Facility is super clean, secure, easy to navigate and Staci (the staff member on duty that day) was amazing. Answered all our questions and was able to get a better deal on the unit we needed. If you come here looking for a unit, ask for Staci to help you (although, I’m sure all the other staff members are just as polite and accommodating)
Great experince starting from calling the call center and at the storage office, was greeted by Stacey she was amazing. I would recomend this place to everyone, thanks for all your help Stacey.
Very clean, very secure. Manager Stacy is extremely helpful. Experience overall has been positive.
Staci at at ExtraStorage has been so helpful in making sure all the details are properly taken care of. We lined up movers from out of state and Stacie was great about checking up and keeping status on access, changing of codes and maintaining the key until we could return.
Paige was so helpful! Thanks Paige!
Jeff and Jeremy where amazing in getting me switched to a bigger unit today, Jeff even helped me move some larger items that I couldnt do by myself. Little to his knowledge was by far the nicest gesture that I have had in weeks so thank you for that. Keep up the good work its why I continue to use this storage even though its no near my life. As far as the facility I wish it was open to 24hr access
Online reservation and payment system is a breeze! Great facility and great staff. Fantastic experience!
Jeff was a HUGE help in getting us our unit in a quick and courteous manner. We showed up late and he still helped us get what we needed quickly and with a smile under his mask. I appreciate his time and all of his help!
I love living here. Very quiet at night.
My phone conversation to reserve a space was pleasant, efficient, and reassuring.
Very easy online rental process. Was pleasantly surprised to receive a phone call from the owners welcoming me to using their facility, and that the unit was inspected and ready for my use, with a lock and three keys included. No extra charge.
Always clean . AlwAys in and out. Great prices. And the prices stay the same had mine for a year and still paying same price.
Fantastic staff/mgr in Stasi!!!We love this place!
I own a small brick and mortar retail store and was running out of space for storing inventory. Stacey, at Extra Space storage took the time to listen to what I needed and help me find the right storage.
This was better than any PublicStorage I’ve been to! I like that they give you a lock, and Jeff was great. Would definitely choose this spot again over any other storage company.
Got rid of my businesss 24hr access, despite having it previously and it being clearly offered it on their website.EDIT: I can access my unit just fine. Your manager took away my 24hr access and threatened me in the middle of a pandemic.
Staci was absolutely amazing. She helped me get the exact storage unit I needed and was extremely detailed with information which made my first storage experience great.
This morning, my todo list was: move out of storage, lunch, contact Extra Space Storage to close my account. Thanks to Jeremy’s keen observation skills, my day became: move out, reply to the email Extra Space sent after their facility check noted I removed my lock. There are hundreds of storage units in the building, and the staff takes their responsibility seriously enough that they noticed my one lock was gone. I’m pleased that ESS was mindful of my stuff when it was there. I recommend them wholeheartedly to anyone who needs storage space. Next time I’ll try to remember to let them know I’m moving out, and save us both an extra email.
Staci was amazing property was clean manager was nice would recommended storing here
Staci is awesome and very helpful with every question i had. Also took the extra step and made sure to cover everything i needed to know plus more
Great service, Stacys served with dedication. Get you in and out fast.
Extremely safe, secure, clean, easy and friendly staff! Highly recommend!
Jeff is extremely friendly and helpful. The property is very clean and I felt very safe with the precautions taken during these uncertain times of COVID. I would recommend this storage facility to anyone!
It was good friendly informative very Im helpful very ply
Staci helped me move in to two spaces and she is awesome!
Super affordable super clean super secure staff is friendly and helpful!!
Reserved a 10X15 storage unit and was called about the set up process. Apparently your motorcycles need to be up on registration and I was not aware of this fact for the indoor units and since my motorcycle is a older dirt bike and would need serious adjustments its a bit hard to register.... Well I informed the lady my bike not being registered and apologize for wasting her time and not continuing with the unit and all I got was a rude Goodbye and quick disconnection. I was utterly shocked at the 180 in service. I get not wasting time on people who wont make you money but.... At the same time still be nice to them so you can have their business in the future..
Very GoodI have rented storage spaces in different places for many years. I checked out 5 other storage places (in person ) and selected this location . Jeff was by far the most professional and straightforward person I talked to. It is obvious that he runs a tight ship and it was the deciding factor.
I have rented storage space many times in my life. This is the best, modern, well designed, reasonably priced and with the best customer service you would expect at a good hotel. Very happy. I recommend this location.
Theyve got some of the best rates Ive found, and theyre also a kind and caring crew. A couple of days ago Id dropped a furniture part in the elevator and didnt realize it until I had left. They had seen it but thrown it away - so Michelle went to the dumpster and fished it out - totally saving me. I felt so taken care of. One tip - these units require a very specific lock - ES-2401 Extra Space Storage Cylinder Lock or equivalent. Im not sure where you can buy them other than from the storage company itself - I think it cost about $16
Paige was extremely responsive and maximum helpful. A+
Facilities are very new, clean, secure and an easy layout. I had a lock issue and Jeff was awesome he was right there, had to drill the lock out and even had a replacement lock in hand.
Very friendly and easy to work with.Good rates!Oct 2021Paige works at the Extra Space Storage at 5602 W 120th Ave Westminster, COWhen the company had me scheduled for an automatic increase of $80 per month, she managed to cut it back to $20, making it possible for me to continue on. She was very understanding and helpful every step of the way. I wish all customer service were this good!!
Great service provided by Rachel. The storage facility is very, very clean and easy to use. Again, Rachel made everything so easy and made you feel welcome and that you had chosen whisley.
Extra Space Storage is a very well kept and professional establishment. The price is quite reasonable as they have a climate controlled facility, a well-guarded security system, and spacious units. Overall, my experience setting up the storage unit and signing the lease agreement couldn’t have been easier.Michelle was excellent at explaining the details of the contract as well as helping me navigate my way through the building. She made sure that everything was taken care of and that I was happy with my decision. Michelle and Jeff are very friendly and professional people.I’m glad I chose Extra Space Storage rather than some greasy, non-climate controlled, shack.
Excellent experience. Jeff was great to work with. He is very friendly, professional, and efficient. I am sure a lot of people have bad experience with storage facilities but this one has been great to work with. Thanks for all you did and will do in the future to make our customer experience a good one.
Jeff was so helpful and kind. He showed me around the facility and gave me all of the information about where to park and how to load my unit. The facility was clean and feels very safe. I am happy to have a unit here!
I just started my storage experience at the Westminster location. Rachel and Jeff have been incredibly helpful and friendly. I applied on line and almost immediately got a response from Rachel with information about my unit. Great job y’all!
Jeff Geddie was extremely helpful and went out of his way to help me with some personal problems Ive had in the past with other units I feel very comfortable knowing that my stuff is in good hands here and the facility is always Immaculate definitely the cleanest facility I have used to date. O and the prices are excellent as well couldnt really ask for more thanks Jeff
Friendly staff, great service. They guide you through the whole process. New storage unit. Super clean. Definitely the place to store your goods!. Good prices.
The entire property is neat, clean and secure. The staff are gracious, knowledgeable and happy to help.
Great customer service. I love how secure the outside and inside of the building is. Makes me happy that my stuff is protected
Very friendly staff and a super clean storage unit! Jeff was extremely helpful! Overall good experience
Lovely space Jeff awesome manager made things real smooth and we love the yard because its got plenty of space
Rachell was absolutely incredible! Getting my storage space was a breeze!! I can not recommend this location more!!
Jeff was super friendly and professional. The property is clean and easy to access.
Went in to Extra space storage after making an online reservation turns out I maybe it at the wrong location but Jeff who was working there was supper nice and able to accommodate us even though the reservation are set up by appointment. he was also able show us around the units and faculty to make sure we got what we needed. Jeff was also able to get us a much better deal for the unit we really appreciated overall a very good experience plus the faculty was very well cared for and clean!
It was really clean and a nice atmosphere too, along with very nice employees! Would recommend
Great facility, always clean and the staff are polite and professional. Jeff is very knowledgeable, friendly and will help you find exactly what you need.
Syriena was wonderful with helping us reserve a storage unit over the phone. Jeff was great with helping us complete the contract and get into our unit, despite being such a busy season. The facility is right close to a Uhaul place and very clean. They have lots of carts and its pretty easy to access, even with a 3rd floor unit.
Jeff provided amazing service from the time I placed my booking online and got a call from him to confirm it to right now as I’m in the pristine facility choosing my unit! Couldn’t be more happy to have chosen this storage space!
An amazing experience - fabulous customer service! Andy was a joy to work with, making sure I was aware of all the relevant rental options so that I got the unit and price that would work best for my situation! Plus, the place is immaculate - you couldnt ask for a cleaner, more well-lit facility. Definitely recommend renting here!
Michelle Holmes is amazing!! She kindly stayed late to help me sign up. She is extremely knowledgeable, and give clear instructions. She is also very friendly!
I highly recommend Extra Space storage on W. 120th. The facility is less a year old, clean, secure and priced very affordable!The staff is super friendly, patient, will work with you to make a good fit and make sure you have what you need.
I Highly Recommend Anyone & Everyone Who Ever May Need To Put Their Belongings Into A Storage Facility To Do So Here!!!The Staff at this Extra Space Storage location are absolutely FABULOUS!Was really quick no waiting around & very thurl explaining everything you need to know & it is Clean Inside & Out. Couldnt ask for a better place then here!
What a great experience with the manager Andy. He was very friendly and professional at this site. Andy was upfront with the charges and assisted with how the process works in renting a unit. The space is very clean and well kept. I feel comfortable storing my things here at this site. Overall great experience.
Very nice facility, my unit is clean and theres carts so I could roll my things up the elevator to my unit. Very friendly service, everyone who I have spoken to has been really helpful
Lovely experience!! Jeff was a delightful man who helped us even when we came in cluelessly without an appointment. 10/10 service!
Great facility, clean and the climate is very nice. Thanks Jeff, very helpful!
Rachel was very friendly and helpful from start to finish! Very clean and nice storage center. Thanks Rachel!
Jeff was super helpful! The storage facility is very clean and overall a wonderful experience!
I had a great experience with Rachell and Jeff here! They were very accommodating and made sure I had everything taken care of, as well as assisting me with my lock and payment information! I definitely recommend Extra Space Storage and Rachell and Jeff!
Jeff was wonderful to work with! Great service!
Michelle was a doll to work with! She was very easy to talk to and extremely informative on the entire process. Thank you so much for your warmth Michelle!! To the corporate team at Extra Space: KEEP HER AND LOVE HER!!!
Renting a unit was quick and easy. The property has been clean every time Ive been here.
Andy is above and beyond NICE!!!He was phenomenal in helping with a complex storage unit set up and move in.He is the kindest person I have interacted with in years. Finding the most efficient method for every step of our move. I am so grateful for the superb assistance!!
Jeff was great and very helpful! The storage space is sooooo clean!
Very easy registration process, affordable rates, clean facility, and agreeable security to protect personal property.
Rachell did a great job showing us how it all work very professional
Store Manager Jeff was incredibly helpful! The facility is well kept and I feel very safe storing my things here!