This was my go to gas station until today (10/27/2021) I went as usual to pump gas and when I insert my card to pump 16 to be exact the machine said go see cashier then said authorization was complete, but when I took the card out it went back to ask me to pay. Tried again on pump 14, said the same thing.Thought that was fishy, checked my bank account and there was a hold on my card for $39 but it had the last 4 digits of someone elses card which i assume to be the previous persons. I never pumped gas, my cars tank is still empty. When we went to the cashier to talk about the issue he accused us of lying even though he stated that the amount that was put on hold for my card was how much the last car that used that pump paid. He said we couldnt help us with anything as a manager was not on duty. I felt robbed honestly

A 90c premium for Premium gas is an almighty rip off. 30c addition from regular to mid grade is common but a 60c upcharge from mid grade to Premium price is unjustified.Not going back

Good people Good service 👏 👍

No gas today(7/20/2021)

I cant believe that you have an employee who thinks its ok to work behind the counter without a mask on Saturday Dec 12, at 12:45pm. And when asked to put a mask on, the employee becomes rude and doesnt want to serve me. I guess the 200+ deaths weve had per day in Illinois is not a concern for shell gas.

My car stopped and westmont shell was called! Thank you Jeremy

The staff is very bad Add a get to deal with the cashier stole my money and I saw her do it Go to Mobil across the street it is cheaper and better

Bad attitude staff.

Horrible debit card system. Takes forever and slow. This is the year 2018 and time for anUpgrade. Otherwise clean good store. Fix your card reading system. You are hooked up with Jewel idiot owners!

Since you are not requiring customers to wear masks, you have lost my business as well as the rest of my family. Shameful!!

Pump wouldnt accept my rewards number. Tried twice.

Awful customer service, associate is helpless. I could not use my rewards twice.

20 pumps and no diesel :(