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Kroger
850 S Hamilton Rd, Whitehall, OH 43213, United States
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Kroger
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Ry
Review №1

Hurry!!! They have a Sale on GREY MEAT that expired yesterday!!! It’s only $3.79!! Salmonella included, not extra.

Ma
Review №2

It is a awesome place to go grocery shopping you take your family too

An
Review №3

Fast check out, they were restocking as quickly as possible

Ja
Review №4

Their customer service does not open up until 8AM they need to fix the time for the one on S Hamilton rd columbus Oh

Dr
Review №5

Joseph Thompson is the best meat department employee Ive met in over 20 Kroger stores in Columbus area and surrounding.

Ka
Review №6

Usually fairly busy but never had any issues. Staff is friendly and helpful. Shelves are stocked and things are easy to find.

Pa
Review №7

I dont know what the problem there is, but the floors are filthy. In the produce section there is smashed fruit. We have loyally shopped there for almost 50 yrs and never seen it look like it does lately.There are dirty tracks from who knows what everywhere! Please clean those awful floors.

mu
Review №8

Weirdo Self check cashier need to learn someones privacy atleast at the payment time, There is a reason why we use personal pin code, and as far as i know i dont think we share our pin with krogers cashier!!!

H
Review №9

Went there for some light grocery shopping. They have a cop there that is eyeing people aggressively as if they just walked into a police station and he already knows theyre guilty. This while I was at the store with items in my hands! Later, I was waiting outside for my Uber with the wall to my back and the police officer came real close to me and stood 1 foot away from me! Whats that about? I already paid. I am outside. This is a grocery store guys! What are we protecting? milk and eggs? Even Louis Vuitton doesnt do this. This is disrespectful, I dont have to deal with this. Keep your groceries and the cop.

Bi
Review №10

The worest and rude evening staff ever!!!

Ca
Review №11

Had to get a couple odds and ends to do my ham for Easter Sunday. Also pick up I just saw her and a few other things that we needed everything went smooth was happy with the visit.

Sa
Review №12

I love this krogers its the only one I like going to. Very friendly staff. Very Clean.

Ma
Review №13

Needs improvement on customer services.

Sa
Review №14

Beautiful grocery store. It was my first time at this location and staff are excellent

Bo
Review №15

Everytime I come to this Kroger, they have awesome deals!! I got 20 cans of 9 Lives car food for two bucks a can!!!

Ch
Review №16

Customer service is very poor.

La
Review №17

Another customer, got me for $20 out of the self checkout...Guess what? Dont even complain, because they wont help me at all 😡..they got cameras right there and said A guy came right up when I left.. Thanks a lot Whitehall Krogers... They are not helpful at all...

Bo
Review №18

Krogers is the best for you and your family. Great staff and awesome value to price ratio. Ill be there tomorrow and the next day or two.

Ch
Review №19

I like to get in & out! This Krogers is awesome. I havent been to Walmart for this very reason. Most or All of their checkout lanes are always open.

mo
Review №20

I love the on E.Main in Whitehall, Customer service is very good. They are very helpful and all of the employees know where everything is in the store. If they dont have what you looking for they will give you a arrange check. Keep up the Good Work!

Vi
Review №21

We spend between $800 and $1400 per month here. Up till recently it’s been a great place to shop. Now after 8:00 or 9pm they close all lanes and the old you scan leaving only the new you scan open for check out. I left my cart half full and will NOT be going back until they fix this!!! If I’m going to wait in line for 20-30min I’ll go to wal-mart.

Ja
Review №22

I mean it was a typical trip. Nothing notable happened. The store had the usual amount of customers and it was pretty clean and stocked. And the customer service woman was very nice.

Ro
Review №23

I love my Kroger. They had everything I wanted. The staff was great. The young lady at the self checkout was marvelous. She gave me some wonderful info on how to better use the kroger Webb site to get coupons. She showed me how to use my cell phone to better manage my shopping. She also helped me bag my groceries at the self checkout. She was wonderful.

Pa
Review №24

I wanna RECOGNIZE THE STORE MANGER AT THIS KROGER, cause soooo many people counted you out this Kroger is in a very diverse area a little ratchet at times but it’s always there for us😊. The first couple of days when people was going crazy for water I STROLLED into this Kroger and went to this Kroger to get a case the shelves were clean except single waters people started picking those up and the nursery water now it’s no water on the shelf. Store mgr happens down the isle saw me standing there asked was I looking for cases I said “yes I ‘am he said i’m headed to get a skid out the back hold on for a minute and come get you some. He went and got it waved me over and just like that 2 cases of water and 2 nursery gallons for the baby. He said I WILL have water at this store I won’t run out, see you next time . I WANNA GIVE HIM AND THAT STAFF THERE KUDOS THEY HAVE BEEN PLEASANT AND OPEN AND HELPFUL AND CLEANING AND HAVE NOT RUN OUT OF ANYTHING EVERY-TIME. I WENT IT WAS RESTOCKED AND WHAT WE NEEDED WAS THERE and they started stocking special meat items to have a big variety like shaved steak shaved buffalo chicken all kinds of turkey products. .No matter what HE is always visible for the public always working and helping his staff and has done a FANTASTIC JOB KEEPING YHIS KROGER STOCKED SINCE THIS VIRUS STARTED. THANK YOU CAUSE I KNOW IT WASNT EASY I went in other stores they never had water and good stock out on quite a few things .But thisKroger WAS ON IT ... SO THANKS STORE MGR AND KROGER STAFF WE APPRECIATE YOUR DUE DILIGENCE! !

Al
Review №25

Always busy hard to find parking

Sh
Review №26

Love it. Of course I live within walking distance so my opinion is very biased.. but lets put it this way. This Kroger has given me no reason to not like it. Lol. 🤷🏻‍♂️

gr
Review №27

This store is big enough to find everything you need. The complete store is very clean and neat. The pharmacist was very helpful. Fresh fish and meat. They also have greats deals

Pa
Review №28

Five stars for the worst manager, Dwayne Johnson. The real Dwayne Johnson should sue this guy for having his name. A little old lady asked for him to come speak to her and we all saw the associate tell him. He basically flipped the bird at her and never came to see what she wanted. If this was his mother he would have been fighting for the blanten disrespect. How did he ever make management. He is rude and should be replaced. Then the registers arent working. Went to make a purchase and could not get cash back. Left the merchandise. Kroger you should be ashamed of yourself. Why is this the norm in the urban community?

Be
Review №29

Spoke with Vanessa at the flower shop,she was very sweet. I also spoke with Sherri and she was very nice. Great visit!

Ch
Review №30

Kroger is the place to go. Everyplace gets a rotten apple but they dont work there long. Seems like a good place to work and always the best place to shop. Thank you.

Re
Review №31

Good Kroger in a bad area. Great Eastern Shopping Center is one of the worst shopping areas in Columbus. Never been a fan of it.

He
Review №32

Group of young workers just walking around talking. When I had a question they avoided me and I had to forcefully ask for help. But the store looked nice.

Wi
Review №33

I am disabled, so I need extra help when shopping. After checking out, a young man named Ben, helped me to my car and put my groceries in the car. He was so kind and polite. Thank you so much, Ben.Thank you Kroger. 😀

t
Review №34

Kroger on south Hamilton and main st whitehall. customer service is horrible. The managers are no better they all got attitudes. I will be shopping at giant eagle. Just so disrespectful

Er
Review №35

The bakery made my daughters 1st bday cake it is taste amazing and was very cute. I asked for butterflies and flowers and got what I wanted. Thanks!

Bi
Review №36

I love my Kroger store in whitehall. The cashiers are friendly as are the ones that bag the groceries. Theyre helpful in helping you find what youre looking for. The deli department always ready to give you wonderful service.

Jo
Review №37

This store is plagued with thieves, prostitute, and pan handlers, the store is in Whitehall l. The selection of meat is below standard and poor quality, Im not saying you wont find any good meat its just scarce in my opinion. (((Women beware )))) the security of the store consist of one unarmed security main priority seems to be catching those would be shop lifters leaving the large parking area poorly secured and the lighting leaves you to easily become a victim of crime., the only reason I even give this store 2 stars is because of one employee,,,, her name is Deborah she works in the Pharmacy and she is wonderful, you ever need anything or need answers go see her during the afternoons she will help you find anything in the store. Im certain there are other good employees but i havent had any interactions with them, most employees Ive dealt with are rude, uninformed, not trained properly and in general seem to lazy to help you.

Br
Review №38

I absolutely cant stand coming to this Kroger or kroghetto in general but Walmart made me mad today I(5 months pregnant and I feel horrible) with no delivery or pick up available today. So I chose to use instacart and picked Kroger. To my surprise they had everything I wanted except a bag of chips which I knew I wasnt going to get because you cant even get off brand nacho chips at Walmart. They even had Mrs dash marinade and Walmart is ALWAYS sold out of it.... Im so proud of this Kroger today.

Ma
Review №39

Im loving going shopping in Kroger, now that they have dropped prices. It is really nice more satisfying. It s my store.

Mr
Review №40

Convenient and nice layout!

Da
Review №41

There is a good variety of items at this Kroger store. I also like banking here. The hours are flexible.

Jo
Review №42

The store was clean, well lit, and fully stocked. The employees are helpful and courteous. The sales this week were great.

Li
Review №43

Great store... Clean and easy to find items.. parking pots needs attention...

Ca
Review №44

Great deals and I love the new app. The produce section is always stocked and looks great!!!

Le
Review №45

Kroger was very very nice.Great and lower prices.I found what I needed

He
Review №46

I worked for a banner company and am a consumer. Great sales, great discounts, great place to work!!!!!

Ne
Review №47

Generally friendly and competent, but watch out for 15 items or less checkout it is often manned by the slowest employees and newest (lots of help needed from trainers who cannot get special sale items to bring up correctly).

Ja
Review №48

Not clean, congested isles,not enough check out staff for high volume time of day, no plastic bags at checkout, very grumpy check out person at self checkout. Terrible customer service. Will not return unless its a must.

My
Review №49

This Kroger is well stocked and always have everything I need. Frank at the self check out is very helpful and good at his job.

Jo
Review №50

I send money regularly to my wife through Western Union. I do not like using this Kroger, but it is close to where I work. Typically, the wait is ridiculously long since they are horribly understaffed. I know this is not the workers fault, but there are often long lines for the customer service center. On one occasion, they somehow screwed up my order to send money, so I couldnt send money for the rest if the day. Just today, their service went down after I waited for 15 minutes in line! At the very least, please have more workers at the service center. This will greatly improve your customer service, and you wont waste peoples time.

La
Review №51

GOOD FOOD, NOT ENOUGH CASH OUT EMPLOYEES. A LOT BETTER SELECTION AT OTHER KROGERS.

Le
Review №52

My home store, they seem to have enough scooters for me to get my shopping done. The Deli Dept has a nice selection of salads. The Deli girls are polite.

Ju
Review №53

Clean but shelves were going low because of coming storm Help all ways friendly and helpful all of them was doing their best to help and still do their jobs

Jo
Review №54

Its a nice place to shop but not always the quickest place to shop. The layout is different than any other Kroger I have been too. Also, some of the works could learn a couple of thing about service with a smile.

Lo
Review №55

Store was clean and organized. Employees friendly. I entered the store around 10pm and there were no carts anywhere in the entrance. That would be my only complaint.

Yo
Review №56

I love Mrs laquetta she is so nice and always comes to work with a smile on her face

DE
Review №57

Hot food area should fry the chicken longer, ordered chicken for Easter and the bigger pieces of chicken was tough and not cooked long enough... Plus open more lines up I don’t like self check out lines...

La
Review №58

Decent prices I can Bank there and pick up my prescriptions.

Em
Review №59

Needs on time shelving of fresh produce. Not enough of them on shelves.

Ch
Review №60

No shopping carts in the building except for broken carts. Employees (kids) playing on their phones while they should have been doing their job.

La
Review №61

Pharmacy drop off even on busy days is a pleasant experience for the patient

Fl
Review №62

Self checkout is a mess. It should be one line, not 2. People were cutting in line in front of other people that were already waiting. They need something posted so people arent confused.

De
Review №63

Always good. Nice fresh veggies, friendly staff. Dont shop anywhere else.

St
Review №64

Im always in and out real quick with no long waiting in line. Which is why I shop here over Walmart. Staff is always friendly and the displays outside are always well put together.

Ja
Review №65

Whenever you go to this Krogers [Hamilton and main] shelves are empty. When you try to talk to someone about it they have a oh well attitude, even when it is a manager. I have been going to this Krogers for over 7 years the last 2 have been terrible

Sh
Review №66

Great !... Good people, good employees ! I will always go back ! 😎

Mi
Review №67

It was pretty good for the most part but you need to have more gluten free food. There are more than more people that have silly act disease that need gluten free food at their grocery stores

Sa
Review №68

Great place. Very helpful employees. Tons of stock. I was in and out in 30 minutes.

Le
Review №69

Long lines. Decent price. Never use a grocery delivery service. Youll pay $20 more for it.

Eu
Review №70

Kelly is super. Her customer service skills are crazy super, she works in the liquor section whenever i come to Kroger she makes my day.

Ba
Review №71

Very good staff. Very busy pharmacy but treated with respect.

Br
Review №72

This store has tons of choices and friendly staff. They are always willing to help when you have a question.

Ra
Review №73

Nice place to shop big enough and very nice service

Jo
Review №74

Employees not all but many are rude and wont help more about talking to each other and planning their nights.

Da
Review №75

I actually work at this place. We seem to still have a rodent issue although pest control douses the place every Sunday morning. We have a separate entity that supposed to clean the parking lot however, word is that we are switching providers as they didnt show up for a month. Most of the staff seem to be friendly, at least at the front end. The store is huge for an older style. The turnover rate is quite high which is why most staff dont know where anything is, but if you cant find something, just use the kroger app. The store does get dirty very quickly as we get the worst of the worst customers. People that dump things on to the floor and cause fights. As far as safety, it is probably one of the safest stores in Columbus considering the area.

La
Review №76

Absolutely no carts available for use. They was all out in the parking lots. No clerk or worker offered to get me one. Thus was late at night so it wasnt busy. Despicable!

Go
Review №77

Even on Memorials Day I was able to run in the store and find everything I needed! Thank God.

ja
Review №78

For a Friday the service was fast was in and out payed my light bill and gas !

Da
Review №79

I prefer Kroger over Walmart for my groceries, and while this isnt the best Kroger around, its still better than the Walmart in the area

st
Review №80

Good store well stocked help if you need it

Da
Review №81

Always good customer service and a clean store.

St
Review №82

Busy this time of night. Check out was suprisingly fast

Jo
Review №83

This is a smaller store for Krogers. Everything was fairly well laid out.

Br
Review №84

Always have what i need but their bathrooms are always terrible!!

tr
Review №85

When something is price marked wrong, the supervisor is supposed to fix the problem right? Kesha apparently doesn’t know about this even tho she’s a “supervisor”. We waited at the register while another associate went to double check and she’s agreed with us. Kesha was then extremely rude with us and the employee

Je
Review №86

Excellent service great price very nice employees and helpful

Mi
Review №87

Deli employees need to be trained to be a great deal more professional.

Ne
Review №88

Its kroger..nothing special but one of the decent ones...Dustin in seafood tho...cutie😍😋😂

Ja
Review №89

I had no issues locating items in this store.

Ch
Review №90

I was able to find everything that I needed for today.

Br
Review №91

This krogers was bright and clean. I like this one.

Su
Review №92

I get my prescriptions and I buy groceries there and I am satisfied with the service

De
Review №93

It was clean good prices very good help from the manager fast service in and out great.

Ro
Review №94

Your typical old style Krogers. With police walking around because not enough white people there I guess. Whatever. Not like I have an alternative in my neighborhood after Aldis closes.

De
Review №95

Found what I wanted. The staff was very helpful. Hire mire cashiers.

Ja
Review №96

I love Krogers the people that work there are always so Friendly

Je
Review №97

I always go there and its great

As
Review №98

I love Kroger and the Friday freebies. I shop here every day.

Ma
Review №99

The people that work at this Kroger are really on top of customer service. Its clean and stocked. Its my go to grocery store in the area.

Ga
Review №100

Good selection of groceries & friendly staff (y)

Information
100 Photos
100 Comments
3.8 Rating
  • Address:850 S Hamilton Rd, Whitehall, OH 43213, United States
  • Site:https://kroger.com/stores/details/016/00806?cid=loc_01600806_gmb
  • Phone:+1 614-759-2745
Categories
  • Grocery store
  • Propane supplier
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:7AM–11PM
  • Sunday:7AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Passport photos:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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