Decent selection of flooring options, but it doesn’t matter because what you want is likely on back order. So we get something they recommend is “similar” and the installers bring out something practically white. Who wants white carpet in 2021? So whatever, not at all what we wanted. Floor is maybe one shade darker than our white ceiling, but it’s comfortable, soft, new, whatever. I’ll try to convince myself it was worth it.Then we look at the walls when it’s all finished, dudes booked it out real quick, and we have a gouge you can see across the basement that’s almost all the way through the Sheetrock. Pretty sure the firewall behind it is what saved it. Several other dings, scrapes, whatnot throughout the installed areas. It’s great. There were two beds and two shelving units total left in the installed areas. Basement is larger than my first apartment and I didn’t ding its walls up, so maybe it’s just me. I’ll never understand why carpet guys hate walls so much.Anyway, they tossed the excess in the garage, which is fine. Not like we’ll need it if it’s really the quality we paid for…but the kicker is, in tossing the remnants in the garage, they knocked down a ladder, that then hit my motorcycle…didn’t say anything and left the ladder on the ground. Thanks guys!Maybe buy from here if you can wait for what you actually ordered, but definitely find your own installers.

Great fast service! Friendly and helpful the whole way. Thank you!

Great customer service. Always helpful and if they dont have it they will either get it for you or point you to a local company that carries the product you are looking for. Love the small store with quality supplies.

Very helpful salesmen, always willing to help meet your needs and dont try to upsell you

I have been doing business with Star Lumber for years. My father did business with Star Lumber all of his life. We have always been treated honestly and fairly. Recently I have been calling in orders for delivery and they have the procedures streamlined to get me what I need when I need it. Try getting that kind of service at the orange, blue, or green stores!

Great service and a local company which i prefer to support over the big box stores

We recently had carpets and hard surfaces installed. We much appreciated the professionalism and excellent work of Tim Riffel. He is an excellent communicator and was most helpful.

Customer service is good at this location. Products are professional, and there are sales representatives that can and will take care of contractors if needed.

I would have rated five stars if they didnt mess up my order and actually cut the 5ft x 5ft piece of plywood by 1 ft x 1 ft squares instead of cutting them into different sizes. Firstly, my friend helped ordered and was supposed to pick up a 5ft x 5 ft sheet of Baltic Birch plywood that was 1/8 of an inch thick and then cut them into 1 ft by 1 ft squares. When he picked them up, they were all the same size; however, the thickness was 1/4 of an inch instead. They did have good customer service when he addressed this issue to them by offering to take it back. He ended up choosing to pay twice instead. During the second attempt, they got the type of wood and the thickness right. However, some pieces were not cut into 1 ft by 1ft, some of them were off by half an inch. I am somewhat satisfied with the quality and durability of the wood received. For future reference, if something like this happened again, please offer a refund instead of offering to take it back.

Had what I needed and helped me load it.

Compared prices here and 2 of the big box stores. Star was significantly cheaper than the next lowest. Plus the service was great, both from the inside clerk and the outside loader. Ive lived here 6 years and wish I would have tried them sooner.

Terrible website

Worker at the counter was rude and acted like I was an interruption when I came in to order lumber. Initially charged me for the wrong (more expensive) lumber and also tried to give a lesser grade of lumber than what I paid for. Overall a bad experience and will not get my business again.

Good material. Good service

In a pinch. Prices are high.

Local and friendly