Courteous, helpful and knowledgeable staff.They actually appreciate us as a customer.Have been going here for years. Their store is well stocked. Thank you for being there!
Most always have what I need at fair prices. The staff are very helpful as well. Have been a customer for at least 30 years...or longer!Thank you for being there.
Great place to find the hardware to fix anything in your house or apartment. Have a very large but and bolt selection which I got there for all the time. Prices are very competitive with ace and walmart. Plus the people that work there know there stuff and can help you find things. Something you will never get at the big box stores.
Great customer service their door greeter even helped me find what I need.
Best place to go when you want personal service. Everyone who works there are always happy to help and you cant leave in a bad mood.... you just cant because everyone is happy. 🙂
This local hardware store is exemplary! It is laid out very well. Takes less time searching for what I need. The floor staff is very knowledgeable. What really has stood out to me, is the knowledge of the young staff. It shows me management, & older sales staff over the years,place a priority on passing their knowledge to the youth, allowing them to be better than many of their peers working for the competition. Keep up the great work!
Very knowledgeable and friendly staff. I was caught by one within seconds of walking in the door. She immediately asked if she could help me, I showed her what I was looking for. She went right over and was able to find the nut that I needed. I had to return due to the part being wrong (customer installed the wrong piece), found the same lady and once again, was able to walk over to a different aisle and immediately grabbed the correct one. I love this place!
Phil helped me cobble some plumbing parts to fix a break on my travel trailer. Very nice guy who was able to think outside of the box and helped me out. Highly recommend Hupp True Value.
Great neighborhood hardware store. Both young and older employees are very friendly and courteous and ever ready to lend a hand to help find your items. I wish there were more stores with the same great customer service. Well done, Hupp!
ALWAYS helpful- even if we start off to hunt down what we looking for, a staff will ALWAYS head us off and offer help! We have ALWAYS been directed exactly to what we need quickly and dutifully by a V friendly staff and prices are a lil high but as cheap as I am, i was FINE paying the small premium for such amazing service, which is saying someth!!
Has a small-town feel with Big Town service. Always somebody there to ask you what youre looking for when you walk through the door. Thats very handy
Fair prices and clean I was a little surprised to be followed by employees guess it the neighborhood
I went there to get some drawer corner clips. They were very willing to help look but did not have any. I will go there again when I need something.
Amazing customer services and best prices
Employees are super friendly and very helpful as soon as you walk in the door they greet you and ask how can i help you today😁😁😁
Nice family of people there and so eager to help. I love going to Hupp
Best hardware store anywhere!! Knowledgeable people to help you.
Had the parts I needed. Good service.
I give him four stars because I was in and out and today was the first time Ive ever been inside I have to go back to check it out but so far so good
For those hard to find bolts for all your needs. They have courteous people and willing to help you.
This hardware store, for a mom and pop feel, has one of the greatest selections of plumbing parts, electrical parts, lawn and garden tools plus supplies. The prices are some of the most reasonable in town.The associates that work in this store are not only knowledgeable in the products they carry, they ask the right questions inorder to help solve what ever issue you may have. I have never entered this store without being greeted by a friendly associate with a attitude and a smile, even if its hidden under a mask, I still know its there.This speaks volumes about the people running this hardware store. They have taken the time to train and care for their associates.I cant say enough about this establishment. I believe youll feel the same, give them a chance.
Their customer service is excellent every time Ive been in. They have a very helpful and friendly staff that seem to enjoy working there.
Awesome service will help you find your needs
Very helpful! You will not be disappointed. Knowledgeable, friendly.
I always get what I need when I visit hupp hardware been going there for years always get what I need and they have a bargain bin good deals
I love holding the wall places like this help hardware Ill give you all my support
Good service and far better small hardware part selection than lowes or home depot and fairly better selection than ace.
My home away from home like this place very much
Friendly staff and better prices than Ace.
You can feel it when YOU walk inThese people know what is up.
Very friendly and helpful staff. Store is always clean and in order
Locality owned. Prices comparable to ace hardware. ALWAYS a person available to help find things, staffed well every time Ive been there
Very nice and helpful. Five stars
They always have what I need and good prices
Theyre very helpful.
Best Ace around.Helpful staff and fair prices.
Fast friendly service
Always super friendly and helpful.
Friendly and knowledgeable staff. Good selection at reasonable prices.
Fun hardware store to shop in and the employees were very nice and helpful!
Very convenient good on prices close to home
They always have just what you need.
Always friendly staff have been doing business there for years
Great prices friendly staff
Always get good service and suggestions with a smile. When I have a need not in other hardware or big box stores I go here!
Great selection with an even greater staff
Always have what we need we like this place alot.
Great place, prices are comparable to big box stores.
This is my favorite hardware store in the world. They have the largest number of bolts, nuts, washers and related hardware of any place around here. Its also locally owned. They hire and train at risk youth. Which just rocks and they are some of the nicest people. They are really well stocked. I will travel across town just to shop at Hupps!
Friendly help and nice selection
Very knowledgeable and friendly staff. Just moved my son into the area and they were great at getting all the odds and ends you need when you move.
Love this store, always friendly and helpful.
I just LOVE this family owned hardware store. I drive out of my way to shop here anytime Im in central wichita and need something. They take you straight to what you need.You cant find service like this in big box stores!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Great staff and selection
Love that placeVery friendly knowledgeable people
They are insulting and overpriced and their quality of merchandise is below par. They have extreem egos, watch out.
This is a wonderful store customer service gets a 10 always friendly and helpful.
Love this place! Great prices and even better costumer service!!!
Always someone there to help
Staff is always friendly and quick to help
Always a pleasure shopping here, staff is friendly, helpful and knowledgeable. They always have just the right stuff to household projects and repairs.
Proud to call this place MY hardware store. I happened to stumble across this place about 5 years ago and I am glad I did. The staff is always SO helpful. They genuinely care about your experience. Their inventory is great for a mom and pop shop. They carry a lot more than you would think at the fraction of the cost of Lowe’s or Home Depot. Any chance I get I recommend them to friends and family. If you are looking for top notch service with great selection and price, this is the go to place.
Hupp is awesome! Supporting small business is so important and honestly this place beats out big box stores in prices and customer service. Hupp is a staple in our community for sure.
Fantastic great customer service
Found everything we need. We will definitely be back
Its close to my moms house, and I was there getting parts to fix plumbing.
Had what we needed April helped us out
Best place in town
Helpful staff and has everything
Helpful staff good prices
Found what was needed !!! Great Associates !!!
Good service
My favorite hardware store in Wichita! Great family great people, always helpful with fair prices! I make it a point to go in whenever Im in the neighborhood!
Very good service
Employees were very attentive and have an extensive knowledge of their products and services
They greet you every time and quick to helpAnd always have what you need
Always very hhelpful
Always helpful and friendly staff. I shop there often.
Great place. The hardware selection is pretty extensive. I dont think Ive ever brought in a bolt that we couldnt find something to work. They are always quick to help and get you in and out. If they dont have something that works for you, they will suggest other places to get it. Id be in there more often if I went to that part of town more often.
Not experience workersAnd very rude.
This is the perfect neighborhood hardware store. Owners Phil and Susan lead a team of knowledgeable, friendly, and enthusiastic associates who can help find exactly what youre looking for, and offer tips or alternatives if you need them. Ive been a loyal customer for 12 years, and have never once had a negative experience.
Very helpful staff. The store remodel is awesome. Fair prices! They helped me out of a jam several times.
I frequent Hupps because I live only a mile from there and always working on something and my job at Price Brothers Equipment finds me up there often in search of various types of products and items. Of all of the countless times Ive been in there I cant get more than a few feet in the door before at least one or more employees are asking if I need help or need to know where something is located. Every employee Ive had the pleasure of interacting with has been pleasant to the utmost, extremely helpful, and wearing a face that seems to suggest they enjoy what they do and are eager to help. The owner and his wife are some of the nicest people Ive ever met and you can tell that they not only hold their employees and their demeanor to high standards, but also seem to have a knack for hiring the right kinds of folks for the job. Even some of the younger employees exhibit a wonderful work ethic and fantastic attitudes, which occasionally is found lacking with younger generations. Hupps seems to be always open to ordering something if needed for a customer. For work the other day we returned some cans of spray paint because it just wasnt working out the way it should have and they not only were happy to return the unused cans of spray paint but also offered to refund the money for the few cans that had already been used for an unsatisfactory result. They wanted us to be happy with that experience. Its so nice to see local and private businesses doing well and staying strong through all of the economic shifting and evolution and where big business often takes over. I hope the business stays in the family and that they will be around for a long time to come. Thank you to everyone at Hupps for your friendly faces, warms greetings, and eager to help attitudes!!!!
Hupp is a great store. The employees are knowledgeable and if they dont know something wont try to talk you into something that wont work. Their prices are competitive with the bigger stores and alot of times cheaper. And if they dont have what you need, they will suggest a store that might.
Great place
Very friendly and helpful staff. Ive never walked in the door without someone offering to help me find something within 30 seconds. And that isnt an exaggeration.
This store saves me a lot of trips to the big box stores.
Always friendly and fast to help
Have everything i need and close by.
Nicely remodeled, clean, easy to locate what you need, good customer service, decent prices. Easy to get help not a big box store.
Always has what we need.
Screws, bolts, nuts, and washers. Best selection thereof for smaller quantities. Friendly staff, some very knowledgeable. That said, this is a neighborhood hardware store and predictably has all the associated drawbacks: limited selection, some items are priced low, others high, and lumber (what little there is) goes for exorbitant prices.Bottom line, great little shop.
Good prices and huge selection
Top notch customer service! Their employees actually want to help you! Unlike the other major hardware stores in town.....thanks again for the great quality service.
Supplies and tools to fix at my house
Well stocked and helpful with smiling faces.
Excellent price!