This was my first time taking my car to Casey Toyota since I moved to Williamsburg. The service department was fast and efficient. It did feel as if I was getting rushed out of there once my car was ready and was not told initially where they had parked my car and the service tech seemed annoyed to have to listen to and answer my question.The waiting area was nice, clean and had pretty comfortable seating.

Although we planned to just look and maybe get a test drive, we quickly ended up buying a car that is just what we wanted. Jimmy and Angelo made the whole process smooth and comfortable. It was one of our best car buying experience.

My writer, Lexus is great. Your facility is clean and comfortable but I noticed that amenities like coffee are no longer offered. That surprised me since I also use Casey Subaru and they still offer amenities.Lexus told me when I arrived that an oil change on my 2002 FourRunner was going to be $70. At that rate it may make sense for me to start changing my own oil again. Otherwise the visit was fine.

I own a Lexus that I have been taking to the Lexus dealer for service. Recently, when I tried to make an appointment they werent sure if the Service Techs wanted any more appointments on any of several days. So I figured they didnt need my business. My experience with Casey Toyota was such breath of fresh air. Everyone I spoke with was friendly, courteous & most helpful. The time to service my vehicle was approximately 1/2 of the time at the Lexus dealer. Casey Toyota is also closer to my home. Barring any major surprises, Casey Toyota has just made a new customer out of me.

Customer service representative Lexis is the best. Technicians made sure my Subaru part was correct before scheduling repair. They were very thorough. Gary, the driver, was super, too, and made sure that I would be taken care of. Repair was perfect. Overall, an exceptional experience.

Everyone at Casey Toyota is courteous and very organized. They exceed their promises.Good job!John Diaz

We went to Casey Toyota in Williamsburg Virginia looking for my granddaughter’s first car. We were so blessed to meet an amazing sales team and the best financing group ever. Mark helped us find the perfect car to fit our budget and our granddaughter’s style. No sales pressure, No haggling, Professional and courteous customer service throughout the building. Thank You Casey Toyota, Mark and Danny

Casey Service Department did a good job for my 2021 Supra 3.0 Premium’s one year maintenance appointment. I do wish it had not taken nearly two hours for was mainly an oil change. Also they reported the mileage incorrectly on the paperwork. I had to call them the next business day since they had it being around 2300 more than my correct odometer reading.

We went to Casey Toyota today at 2 pm. We looked at a sequoia with a sticker price of $66,223. We asked to put a deposit on the car and they told us they were busy and could not do it at the moment. We said we will be coming back today to buy the car. They just called us and told us the price of the car has increased to $72,000. The car is a Sequoia limited 2022. We called Toyota headquarters and they gave us a case number. The increase in price is false advertisement and price gauging.

Being from out of state on vacation we got a nail in our tire. We stopped at a local Goodyear tire store who couldnt be bothered to help. I went to Casey Toyota and they were more than accommodating to our needs and getting us back on our vacation within an hour. I would definitely recommend this dealerships service department to anyone. Thanks for saving the day.

Kenny was very accommodating. Straight with us, worked for us and was friendly.

Went in for a routine service for my wife’s 4Runner. According to the sheet and from the service provider all fluids were topped off. However, the windshield washer fluid was empty. We usually receive excellent service from Casey. I hope this was just an oversight.

Customer service was excellent! Lisa listened to our needs and ensured we got what we were looking for at an excellent price. She was kind, professional & efficient!! I highly recommend her and the team at Casey Toyota!

While the people I worked with were nice, each time I tried to pick up my car it was still broken. The first time the fix required an additional day, but the second was an easy fix.

They generally do a good job on my maintenance, but consistently forget to wash and vacuum my car, which are some of the perks I go to Casey for in the first place. My car is also late every time; tire rotations dont take 3 hours. Not a deal breaker, just extremely frustrating.

I was very impressed with the service team. My car was scheduled for an appointment and it was completed on time. They were friendly and helpful.

Good people here, quick service. They have always been emmenently fair in my dealings with them. I bought my Tacoma from these folks two years back. I live about an hour away so when my Toyota Care warranty expires, I will unfortunately be seeking mechanical services closer to home. That being said, I would not hesitate for a second to buy a new Toyota from them. Maybe even the Supra currently on the showroom floor! 😁

The staff was very attentive. Worked on my car in a reasonable amount of time Didn’t need to stand around as staff showed me to the waiting room.

Casey Toyota Williamsburg has my utmost respect for their customer service commitment and excellent service. From the moment you arrive you are treated like family and their entire staff is simply wonderful. Your wait time for service is minimal, especially with an appointment. I used to be very skeptical of dealerships; however, this one you can trust.Thank you,Mr. G. Williams

I came in for a standard oil change, tire rotation, & alignment. Everything seemed fine after, i was told nothing was wrong.Fast forward to Monday, I am driving down the interstate & my passenger side tire blows out.. turns out there was a gash in my tire that i was never notified about. Luckily, no one was hurt but due to negligence of the staff by not telling me about it things could have been much worse.Next, none of my valve stem caps were returned onto my tires. That’s just lazy work.Finally, my car pulled to the left so i got an alignment, now my car RIPS me to the right side of the road..I have now had to pay for 2 alignments, a whole new tire & hubcap, as well as take time off of work.No i did not go back here for the second alignment or new tire. The work done to my car was lazy & the not telling me of the tires issue was negligent.Why didn’t you call to tell them of all this? I did.. It took me 2 weeks & 5 messages to get a single response back. Once i did receive a response, I was made to feel as though it was my fault & the staff had done nothing wrong.Do not go here if you have any respect for your car. You are not the priority to them & that is just sad.

Peaceful, stress free experience! I was so satisfied that I interviewed for a job later that day without thinking about the car deal….. My salesman was Kudir. He took time to assess my needs, wants and budget, then recommended vehicles. He showed me vehicles that met my criteria but ultimately let ME make the decision best for me. This was definitely my best car buying experience.

Really helpful, other car places couldn’t help but was able to get a great deal. Would highly recommend

Price on sticker 33,200. Price on offer sheet 36,200. Told it was because of market adjustment. Then change the sticker price. Would you, Casey Management, accept that if you were buying anything? Is this not bait and switch? Casey will get a bad reputation if they continue to do this. On the plus side our salesman Johnathon was a super nice guy.

The customer service these guys provide is second to none. They got my tire changed and back on the road!Many thanks for your stellar service!

Excellent service by service advisor Shawn and the entire team. Friendly, knowledgeable, helpful! Could not be more pleased.

Service technicians did not take the time to explain what work was completed. Did not go over warranty information. I paid over $800 for work I had done on my automobile. The person who checked me out, took my payment and said your car will be out front. No thank etc. Good customer service is what keep people coming back. Horrible service will not. Needless to say I would not recommend Casey Toyota to anyone.

Brandon and his team took care of my Nissan and at a great price. Thankful to have found such a great place for my service!

Service was excellent, from the greeting to paying my bill. Techs answered all my questions and concerns professionally and provided explanations where needed. Service completed timely and cost within the estimation given. The experience encourages future visits.....Thank you!

I am overall pleased with Casey Toyota’s service. The price was fair and the job was done well. However, when I arrived to pick up my car, “my” service advisor was engaged with another customer and there were two advisors who didn’t have customers. One of them took the initiative to run my credit card through for the payment, but then left “my” advisor to print out the service receipt. I understand the desire to personalize the service, but some flexibility would be nice and might get your customers out of the shop quicker. In my case, the wait was about 10 unnecessary minutes.

I would just like to say purchasing my car at this Casey location was a wonderful experience. Danny was very welcoming and went out of his way to help me from first contact to the end of process.

Great dealership! Easy to work with and always a pleasant experience. Salesperson knew I was crunched for time and he took care of everything. All I had to do was come in and sign. Easiest car buying experience yet.

Great service, but they all do when you are buying or looking around. They have the best pitch and offer you everything. If you dont have great credit look for it all an get nothing.

Poor service and attitude of the staff was unprofessional.They told me it will take one HR but received the vehicle after 3 hrs. Try to charge me more than the actual charge. Not cleaned the vehicle and the key was missing.When I asked him about key, he was sarcastic. I never expected this type of behavior.

On time, quick service. Friendly personnel.

Service was efficient. Customer service staff was courteous and professional. Everything went well.

This was our first visit for our 5,000 mile check up and every single person there (from my phone call to make the appointment to leaving when the service was completed) was kind and courteous. Super excited that we live so close for all our Toyota needs!

Buy my new to me car was such an easy process! They had all the paperwork done and ready before we even got there. What would normally take all day only took three hours! John householder is great! If you need a car go see him!

Everyone in the facility greeted me as soon as I came inside. They were all well mannered with great humor! They made sure I walked out the building satisfied with my head held high and I would recommend CASEY TOYOTA In Williamsburg, Rochambeau(next my job) to anyone😌

Casey Toyota did the service I needed in a friendly professional way. They checked the codes on my Prius and did the oil change. Total bill was within what I expected. Helpful service rep and good shuttle service.

I had such an amazing experience at Casey Toyota with my recent new car purchase! Howard, Johnathan and Jimmy’s attention to detail and customer service is impeccable!

I’ve been buying vehicles for over 30 years and From start to finish it was an excellent experience. My salesman Eric was very professional, knowledgeable and listened to my wants and needs in a vehicle. Danny in finance was very friendly and not pushy (a lot of finance people are) got me an awesome extended warranty and a great interest rate. Thanks so much Casey Toyota!

Experienced dealer. High class showroom. Great use of technology, most forms were paper less. Family friendly location and great part of town

I took my vehicle to get inspected for the 2nd time. The first time it was rejected because of tint that I had. When they checked me in, I was told there would be no charge. I ended up paying $20 at the end. I also asked them to install my cross bars on the roof, to which I was told there needs to be a special tool to do so.I went to the parts desk and asked them if they sold said tool, and they told me that there was no tool. Lawrence behind the desk even opened a new box and looked. No tool.

Pleasant and waiting time was reasonable for the work I had done.

Wonderful customer service. Everything was complete very quickly. Would recommend.

Maybe let the people know their car is ready. Weather they regular or walk in acknowledge n treat everyone the same. BRANDON showed me absolutely no attention and he was multi-tasking, which is fine! Im the customer n he was way to comfortable in his position very ghetto.

Service was done in a timely manner and the transportation driver was courteous and very prompt.

I am under no delusion that I will change how car sales work with this post but let me share my experience.Did I get a great price on my car without needing to haggle?Oh yeah.Do I have the feeling that if anything is wrong from here out, I will be taken care of?You bet.Did I fall victim to a bit of a Foot in the door play?Unfortunately.After noting my interest in a car online and sending in my trade in info (a few steps above junk but I drove it there) I get an estimate and have an appointment set up for an Appraisal. I get there and we skip over that part and look at the car I want. Im fine with the price and couldnt ask for a better deal on the car itself. I want to buy, and I ask about the Appraisal and he says we are getting the numbers right now. Bear in mind they have not evaluated the car any more than what I told them online and the price they come back with is less than 20% of the estimate that got me in the door.. I want to know why the system that you plug make model miles into for estimate is different than what the system salesperson plugged make model miles into is....I fully expected less than the estimate after an appraisal but it never happened, meaning it was always a garbage offer.Did I know my car was not worth that estimate?Oh yeah.Did I probably save time by not having that back and forth of this was the estimate and this is what its worth?Im sure.Could I have walked away? Yeah, but I already had that time invested, and would have wasted more not going forward.Once again still wanna put it out there that Im not even a little upset at Casey, and I definitely got a great price on my car. All parties benefit Im sure.Car buying in general is lame.

Ok i got my car still waiting on my second key all communication was almost non existent after car was sold to me and I’m kind of getting the run around not a great feeling after spending your money I’m basically being brushed off escalated to 2 managers now just awaiting a response mind you I’ve been waiting 3 months now for an answer I was even told by my salesman to contact the people myself to get the key and each person was like no the Delearship has to contact us and we can bill them we don’t just go off the customers word I know they probably don’t care because the car is sold so it doesn’t seem important but thats part of my car deal and not how you treat customers who just spent their money with you I don’t want to wait until I’m locked out and s.o.l!!

I have a Subaru Crosstrek that needed oil and filter change, tire rotation, and a new oil drain plug. These folks took care of my needs in a timely manner and with courtesy. I highly recommend Casey Toyota for servicing vehicles. They have always treated me well and performed top notch work.

My daughter bought a 4runner from this location last September and the dealership has failed to give her the proper registration and tags for the vehicle. She just wants to get her disabled veteran plates on her car and cannot do anything until the dealership handles their business. I would not recommended anyone buy from here, a total nightmare

Efficient, service manager informative & friendly. Nice waiting room.

I have to admit, I was pleasantly surprised at the speed and efficiency of my oil change/tire rotation/inspection.I will be returning.Thanx🙂

Outstanding service and customer attention. All service work was fully explained and completed in a timely manner.

Efficient, comfortable and personable from the service coordinator to the shuttle driver. We have been using Casey since 2000.

It always that One Employee that goes above and beyond. Just to keep this short, My mother was being taking advantage of or misinformed . Shawn from The Service Dept. stepped in and fixed the problem. My mother will continue her services at Casey Toyota. Once again Shawn Thanks for the great customer service!

The time it takes to get an oil and tire rotation is ridiculous. I scheduled an early appointment 8:15 am in order to not have to wait all day but I still did not leave until after 10:30. They also forgot to mention that my oil and tire changes for life were not accepted at any Toyota Dealership. So- $107.00 dollars later, I paid and left. Will not return.

Edited to add: I reached out to the GM of this dealership prior his response below and had an interaction with him that pretty much sealed my overall one star impression of this business. He made an excuse for why the agent didnt know the car was not on the lot when she told my husband to come in to see it; what he did not know was that when my husband got there, the sales person (maybe manager?) told him that they were washing the vehicle and bringing it right up for him. Washing WHAT vehicle???? So... if this many people are in the dark about what is/is not actually on their lot, I have no confidence in their ability to assist my family in a sale.Original review: What a terrible way to do business!! This was potentially the third car we would have purchased from Casey, but will GLADLY NO LONGER do business with them. We called ahead on a used car on the website without a price; customer service told us that it had just come in and they didnt have a price, but to come in and see it. My husband drove all the way up there and the car wasnt even on the lot! In fact, Casey Toyota hasnt even SEEN the car, they have no idea what kind of condition it is in, but somehow theyve put a ridiculous price on it. Had we been given the price over the phone, or known ahead of time that it wasnt even on the lot, my husband would not have wasted his time bothering to come in... wow, who seriously treats customers like this???

As always, buying a car at Casey Toyota is a great experience. The sales staff is always ready to answer any questions and to accommodate any requests.

Purchased a car here back in September 2020. Signed all of the paperwork to receive the tags and registration and it is now June and I still don’t have any tags or plates. The paper tags on the car have been expired since November 2020 and they claim that I can’t get anymore, I can’t drive the car on base. So I’m still here paying over $700 a month for something I can’t drive around and can’t take to work. This is ridiculous. Extremely unprofessional, wish I wouldn’t have purchased a vehicle here.Update: It is now August and I still don’t have my registration or tags, this is keeping me from obtaining my disabled veterans tags here in Texas. Please do not use these people, the registration sticker expires next month and I don’t not know where to go from here, will be speaking with a lawyer.

Thanks to Casey Toyota’s coupon offer for an oil change at reduced prices. However the service technician forgot to put the next mileage tag up on the inside of the windshield. Had to come back later to request to have it done. Has happened before too.

I had a recall on my 2019 Highlander and Casey Toyota did the work to fix this recall. They are very professional and practice covid safety. They treat you with respect and seem to really appreciate your business. Thank you Casey Toyota.

On 9 Sep 2021, I had Casey Toyota in Williamsburg, VA do regular 110K mile service on my 2014 Prius. Lexis, the service representative, was cheery and helpful as always. I waited outside on a bench to minimize COVID exposure and Lexis was able to find me after the roughly hour long sevice was completed. Caseys facility is comfortable and pleasant ... but i do miss the complimentary coffee for waiters (maybe it wil resume after the pandemic).

My experience at Casey was amazing! I was a first time car buyer using financing and the folks at Casey made it a trauma free experience. No pressure, questions answered, and I left with exactly what I wanted! Three other dealerships left me high and dry and with more questions than I had started with. I felt like I wasn’t being taken seriously. Not at Casey Toyota! The entire staff was polite and helpful. I was terrified to buy a car and Ron L. and the Casey staff eased all my fears. Thanks, Casey! I’m loving my 4Runner TRD off road!

Thank you Markis Clarke 👍 & a shout out to Danny (in finance) you guys did awesome job getting me into my 🚗

Was great the service extraordinary the people was so friendly

To start, I’m a young female. I came in for a few things, one of them to get a tire plugged because it had a nail. They told me they were unable to plug it and that I should buy a new tire. They also told me that I should replace two of my other tires and do their buy 3 get 1 free tire, which was more expensive than tires I have bought from Toyota in the past. 2 of the tires were tires I had recently replaced a year or so ago at a different Toyota, including the one with the nail. I didn’t buy any tires and went home with the nail still in my tire. I went to discount tire the next day and a nice gentleman was able to fix my tire for free and told me there were actually two nails. I haven’t had any issues with that tire losing air now.

Lisa did a great job finding us a car and making it stress free

Great customer service. Got me in and taken care of quickly. 5 stars all the way

I went online to look for a car for my daughter and find the car we wanted to test drive. Casey Toyota emailed right back with a response. My daughter and I went in and we were greeted immediately. The salesman went to his desk and pulled up the car we wanted to test drive. He kindly went to get the car ready for us to drive. During our test drive he told us all about the car specs. When we got back to the dealership we wanted to look at other cars. My daughter find one she wanted to see. Without hesitation the salesman went to get the keys to take us for another test drive. My daughter fell in love with it! The buying process was so quick! The Casey Team made it so easy for us especially because we were short on time having to get my daughter to work. They were so understanding and made buying a car a breeze! I would highly recommend buying a car with Casey Toyota.

Absolute embarrassment of a dealership. Brandon the service advisor is a complete joke and extremely rude. A disgrace of a toyota employee. Will be taking my car to Pearson or ANYWHERE else and I highly recommend anyone else do the same to save you the headache. They make you feel as if your inconviencing them by bringing your car to them. So do yourself a favor and avoid this place at all cost. Brandon, your a detriment to your company.

Brandon in the service department was very helpful and understanding.

A joy to deal withMark Kennedy was really helpful and easy to deal with. Definitely will return.

Casey Toyota is customer focused. Whenever I schedule service it’s done quickly and my truck is left clean. I highly recommend Casey for buying a vehicle and having it serviced there.

As always very pleased with the level of service

Great service department. Worked with Gene as my service advisor and Taylor as the technician. Excellent diagnostics, pricing, and the speed of service was excellent.

Casey Toyota is one of those few places you actually enjoy taking your car to be serviced. The people are friendly and helpful. The facility is clean, inviting and comfortable. They do what needs to be done and do not try to upsell with unnecessary added services. And a nice touch, they vacuum your car every visit.

Great people at Casey. Always kind and caring. Thanks 😊

Service was great and experience was excellent. Im very happy I came to Casey.

Service Dept Customers beware!!! Always, Always, Always get a second opinion before trusting any service recommendations from the Casey Toyota service dept in Williamsburg, VA. They failed my 16 year old Sienna on a VA state inspection for rack & pinion steering leaks. They said fluid was pouring out. I knew it wasnt leaking... Ive never had to add fluid and the steering was functioning flawlessly. There was never any leakage on the ground. They wanted $1,400 for the repairs (half the cars value). A second opinion passed the vehicle and the vehicle (and its steering system) continues to function flawlessly.The second scam is them requiring a wheel alignment for VA state inspections. Casey wanted to perform a wheel alignment on my mothers Rav4 for 2 years in a row. She only drives the car about 500 miles a year and the vehicle has no tire wear or other signs of needing an alignment. When I told them it had been aligned (by them) less than a year ago, they back peddled and seemed surprised I remembered.Some states (other than Virginia) have laws that prohibit the state inspection stations from also being able to perform the repairs. This law reduces the conflict of interest when a business profits from the repairs their state inspection requires.These events truly make me sad to report. I really wanted the Casey Toyota service dept to be a group of people I could trust. I know Casey has to pay their bills, but Im sad theyve allowed their ethics to erode.Bottomline: Ive lost trust in the Williamsburg Casey Toyota service department. They have proven to me that (on occasion), they are requiring you to repair items that do not need to be repaired. Buyer beware!!!

Mixed results from the different departments at this dealer. We bought a Supra from them last month. We had settled on a price and getting ready to proceed when my wife wanted to look over the car well before we signed. She found a 4 inch scratch across the rear bumper that had been repaired with touch up paint. No one seemed surprised when she pointed out out. I believe they were going to sell us the car knowing it was damaged. So, we had the salesman to do an I owe u for a new bumper and key(only had one with the car). Bought the car and they said they would call when the parts came in. Waited 2 weeks and called the service dept and they said they didnt know anything about it and said they would call me back. Did not get a call until my wife put in a 1 star survey to Toyota. That is when things turned around. Phil in the service dept took care of this for me with very good communication at every step at got the car fixed for us. My other complaint was getting the perminent plates for the car took multiple calls and right up to three days before the temp ones expired. Reading the other reviews maybe my experience was rare but not sure if I would buy from them again.

Found a car I wanted they had on the lot. Called in and spoke with a salesmen about it. Asked me where I’m coming from and I tell him hour and half away in Suffolk.. He said let me check and make sure it’s here. Good idea. Comes back and says “it is would you like to set up an appointment?”. Yessir I would. Sets the appointment for today at 2 pm. I didn’t want to wait till 2 on a Saturday because I really didn’t want to be there all day and banks close early on Saturday’s so I go up there 4 hours early. 10am. They sold the car out from under me. No message saying it sold or anything to keep me from wasting my time coming up there. They call that customer service!!! .

Ordered a new Tacoma and was consistently updated of status. Delivery and paperwork were smooth. Cant ask for much more.

I have had a long and beneficial relationship with Casey Toyota, through purchasing a Camry, an Avalon, and now a Corolla from them. I highly recommend Casey Toyota to anyone looking to buy a new automobile. If you want Japanese quality, buy Toyota. If you want Japanese quality in America, go to Casey!

I love my 2019 prius that I got from them, but the customer service was not good and there was a lot of sketchy business. They did take my trade in for a really fair price. Our sales person was Jonathan Pulley. We actually got the car for the exact price that was listed online, but getting it for that price took us hours with the sales person. The numbers he was coming with for the monthly payment were huge and made no sense even though he claimed that we were getting the online price. Everytime we pointed out the numbers were wrong, he would go talk to his manager and come back 30 minutes later. He said the manager left the extended warranty in there by mistake. He seemed really annoyed, because we didnt just take the number he said. To put it into perspective we got the car for $270 payments for 60 months and he started us with $337 payments for 60 months. They have really nice cars and reasonable price, but you need to watch out, because they try to sneak things in there. The accounting department was awesome though. It was really fast and we were able to get in and out of there once we had the car and price finalized.

A pleasant experience. From the time I arrived, got checked-in to the completion of the service, it was a timely evolution. The people in the administrative area of Service were very friendly, knowledgeable and committed to customer satisfaction. Pricing was reasonable.Well earned 5 star service.

Mark Turner was an amazing sales rep. He listened to what we wanted and made sure he showed us things only in our price range. I am so happy with my silver rav 4 Toyota. My new car had a chip in the windshield and he had it fixed before I left the lot with my new car. I will go there first before I go any other place. THANKS MARK!!

Quick, prompt, and polite service from the time I pulled in to the time I pulled out.

I had scheduled an appointment at 8:30am on a Saturday morning for a state inspection. I thought for sure that I would spend at least 2-3 hours at the dealership for something as simple as that, just from past experiences at other places. I was blown away when I received a text about 30-45 minutes later saying that my car was finished. Not 30 seconds after that I was called by the advisor to come pay and was completed and out the door in under an hour. Absolutely amazing service!!!

The staff was amazing. They treated me very well and did everything they could to make the experience pleasant.

I have a wonderful experience with this team, either on the phone with service Dept or in person with Jeanna and the whole team. They are polite and attentive. Quick service too. They deserve 5 stars.

Great people and wonderful deals. Highly recommend this place. Got my daughter 2019 Toyota corolla

I had an amazing experience purchasing my vehicle at Casey Toyota in Williamsburg! Customer service was excellent, and my vehicle was perfect. The price point was very good, and I am very satisfied with my purchase.

First time experience at Casey Toyota. Impressed with entire staff. Mr Miles Casey was very interested to be sure my grandaughter was getting the proper attention to go thru the process of herpurchase of of an exceptionally clean and affordable car. Thank you Casey Toyota.

I had my master brake cylinder replaced. Casey did a terrific job and now I have safe brakes. They even vacuumed my interior. All for a fair price.

Nice service center and waiting area

Very quick, professional, and courteous service here!

This company has excellent customer service.

Shawn was great. Im a car guy so when I didnt get the inspection courtesy check details of the work done, I was a little disappointed. Overall, good job. Ill ask for the details next time. Ill be back!

I needed emergancy car repair while I was in Williamsburg. Casey Toyoto was able to add me to their schedule on a Saturday. They were able to find the problem and fix it quickly. The staff were very helpful, polite, and professional!