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Cell Phone Zone - Williamsburg Phone Tablet Computer Repairs and More
5124 Center St, Williamsburg, VA 23188, United States
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Cell Phone Zone - Williamsburg Phone Tablet Computer Repairs and More
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Ja
Review №1

This is the third time we have used this location. This time it was to fix the camera on my iphone. Dropped it off, went to lunch and came back at it was done in an hour. Very pleased and will use them whenever the need arises.

Ge
Review №2

Very fast service and was able to repair Samsung A21 when other stores could not. Screen is like new.

Je
Review №3

I had my Apple Watch battery replaced. I believe he must have used a refurbished battery versus a new one because it has not improved the battery life. I put it on around 730 am and by about 2 pm it is dead. I called back 3 days after he put in the new battery, and he made me feel like an inconvenience. He told me I was under warranty and he would order a new battery and call me when it comes in. It has been almost a full month and he hasnt called. I am now out $55 and my watch is not fixed.

Da
Review №4

Terrible quality of work and customer service. Brought 2 phone in for screen repair. Both fell screens fell off in under a year (one after 5 months one after 10 months). I brought them back assuming they would correct their poor workmanshipand was told “the screens are out of warranty and they don’t last long, they’re not apple screens”This place advertises that they “use the highest quality screens” .Pathetic i will never go back.

Ma
Review №5

Obbie was very nice, professional and punctual. I took the phone in late on a Tuesday evening, 10 minutes before he would close and he even offered to fix it on the spot if it was urgent. I told him no need, as it was for my daughter and we discovered that the back of the iPhone was also cracked. He told me he would have it the next day by noon; he called at 11:50am to advise it was ready. He then suggested a case, which is half the price of the local bestbuy and he helped look for colors to my daughters preference.Hopefully, I dont need his services again, but if I do, I will definitely return without hesitation. Professional, fair prices and genuinely a nice guy. Excellent experience all around!Thank you, Obbie!

sa
Review №6

This place is CLUTCH!!!!! My camera glass was broken on my Note20 ultra. Dropped it off and in 40 min. It was ready for pickup. Wouldnt recommend anyother place besides this place.

Ke
Review №7

Had a terrible screen repair done here. I received my my phone back 30 mins longer after estimated time. I did not check it when i got it because i was in a rush. When i finally looked it had 4 pressure spots on it. I wanted to go in for warrenty work but the screen they replaced it with was so low quality it got a small crack in it with 2 days while it was in my pocket! I went in for warrenty work n they said they wouldnt replace it because the small crack. If u get ur screen replaced make sure u clarify the the quality of the screen n make sure they do it correctly. They offered me a new sceen for a lower price. But they couldnt do it correctly the 1st time

Ch
Review №8

Fixed my phone within 15 minutes at 6:15 on a Tuesday night, also was more the reasonable in what he charged. Obie(I think he is the owner/operator) is very nice and professional.

Ab
Review №9

Best cell phone repair prices in town! Very efficient service, got my iPhone X screen replaced in less than an hour, it looks brand new!!HIGHLY RECOMMENDED.

Mi
Review №10

Awesome and quick repair of my iPhone 7. The cost to repair my smashed screen was less than I found online. The repair was done in less than an hour. Hassan was very easy to work with, making sure my phone was not damaged in any other way before charging me for the screen repair. He also put a screen protector on my phone at no extra charge.Will definitely come back for any future cell repair need.My phone looks and feels good as new!

Jo
Review №11

This iPhone repair shop provides quality repairs within an hour. It’s painless and I highly recommend this store.

Ca
Review №12

Earlier today I posted a review that showed 4 stars. My mistake, it should have been 5 stars. Hit the send button too fast. Never-the-less I had to return with another problem with the certificates on my email server. Once again, Obie came to my rescue. So knowledgeable and quick. His prices are more than fair. I will go to him for all of my iPhone and Computer problems.

Bo
Review №13

Replaced in a two year old iPhone 8 battery. The new battery drains as fast as the old one did. The reason I replaced it was to increase battery life. Not sure if it was replaced with a new battery, or at best an inferior product? Disappointed with this product, ask questions relative to quality of replacement battery if your intention is to improve battery life!

Li
Review №14

This is an excellent place for quick and competent cell phone repair!

Kr
Review №15

After dropping my Galaxy S9 plus, the screen protector and screen were badly cracked all over. I couldnt use the phone and was thinking I would have to purchase a new one.But my friend mentioned coming here as she had taken hers here once before and they were able to fix it.Something that I thought was going to take a day at least to fix, took one hour. My phone was like brand new and it saved me so much money bringing it here. I was very pleased with this service and the people that worked there. They were so very nice. When you think youve really messed up your phone, please bring it here first. Thanks so much guys.

Je
Review №16

Called everywhere in Williamsburg, best price and outstanding service. My phone was fixed in less than an hour.

Ti
Review №17

I was at the pool when a storm came up, I grabbed everything up I could carry and fled to the condo. I started unpacking and rrealized I had left my phone in the chair at the pool. I got back and got it, then tried to turn it on and I could feel it vibrate but had no picture. I took my phone to the store the man working said he would do his best and he did just that! I came back in a hour like he said, it was on and I havent had a problem since. He did a wonderful job for me, so thankful!

La
Review №18

I took my LG G5 in for screen repair. I called before going because they were a 45 min drive away. They were the only phone repair shop that had the screen available. Obie was so nice. They knew I had driven from out of town and had it ready in only an hour, much faster than I had anticipated. They also gave me great discount on an Otterbox, so maybe my screen will not have to be replaced again. The drive was well worth it!

Ca
Review №19

I just had an iPad repaired here and they did a great job! Quick turn around, fair price, and Obie was very helpful.

10
Review №20

I had my screen break somehow. I didn’t do it, I’ve no idea how it broke but, had an appointment for Saturday but, that was to long. So my lady suggested I call and check other places because she felt my wait time was to long. So I goggled iPhone repair for broken screens. This was close so I used the google contact email. Same day, my screen was fixed and professionally run was the store and due to Coronavirus Pandemic I was impressed with how quickly it was done ✅.I HIGHLY recommend this place. Avoid going to Apple or major chains and support more small businesses. They treat you with respect and care about their customers! Abraham made me feel welcomed and like a priority. Very professionally ran store. I’ll go here moving forward.

ra
Review №21

I dropped a weighted dumbell in my phone. The phone was bent and screen was busted. With in 1 hour my phone 📱 looked like new and 100% fixed. Raphi was great..

KD
Review №22

Quick and good work. Dropped off an hour ago to get a new screen/ picking up now!

So
Review №23

Fixed my phone screen exceptionally fast. Great service! :)

Am
Review №24

Wonderful! My Android phone froze the day before I was going on an international trip and the owner fixed it quickly for FREE! I am so relieved and grateful. I will always use Williamsburg Cell Phone Zone for all my phone repair needs. Excellent!

Mi
Review №25

Great people,great work and great experience.

Br
Review №26

Khalid was so helpful and friendly. Highly suggest.

Gr
Review №27

I love going here! Always a good price. Got my phone screen replaced for $79!!!

Ca
Review №28

I could not view the incoming calls on my iPhone, so when the phone rang I could not answer because screen would not show call. No info in recent calls or voice mail. I tried every fix on the internet and called several places to get help. All said they could not help me. I called Cell Phone Zone as was told to come in. I went there and was helped by Obie. 10 minutes it was FIXED. I was so grateful!They are well set up for Covid protection. They wore masks and gloves and I was protected by plexiglass screen. Payment was touch less.I will use them again, for sure. Price was so inexpensive! I am a very happy customer.

Sa
Review №29

Great service, everyone was super helpful. My phone was flashing the apple sign and I thought I needed to replace my battery, but the man helping switched the battery and showed me that wasn’t the problem. He switched it back to my original battery and didn’t make me pay. Very great service

Ve
Review №30

Cell Phone Zone is the company I would highly recommend for a fast resolution and a very fair price. Obie thoroughly explained my options and quickly fixed the problem. A certain cell phone complany never offered me his inexpensive solutions since they preferred that I buy a new phone. It is refreshing to find the honest people at Cell Phone Zone who suggested quick solutions at an excellent price.

Su
Review №31

The Cell Phone Zone is THE BEST place to take your phone for repairs! They recently fixed my phone in less time then it takes to just wait in line at Best Buy. They have knowledgeable technicians, fast service and great prices. This is the ONLY place to take your phone in Williamsburg, VA!

Da
Review №32

Great service and fair prices. They did not have a new screen for my old Droid turbo 2 but were able to install a used one for half price. This was my second visit to them for repairs and if I need more Ill be back.

Er
Review №33

All reviews are fake and paid, please keep distance

Ja
Review №34

Cheapest place in town to get your phone glass fixed when you dont have insurance. Was able to drop my phone off enjoy a nice lunch with my mom and went back and pick my phone up! Definitely would go back, hopefully I wont need to go back :-)

2n
Review №35

Drop my IPhone and thought I was going to have to buy a new phone. Stop by Cell Phone Zone and service was outstanding. Great customer service, Very fast, and great price. Saved me from having to buy one of the new very high priced IPhones.

Eu
Review №36

Great timely service tech was very friendly a nd knowledgeable. Phone ready in 30 minutes. Military discount also. Go there you cant go wrong.

St
Review №37

I recently had my charge port replaced. However, after having the charge port replaced I experienced a proble . I took the phone back in to be service . The technician identified I had wood debris in 7 charge por . The technician removed the debris and the charge port is working perfectly I really appreciate these guy .

Li
Review №38

Very helpful and accommodating. Had a new cell phone battery installed late on a Saturday afternoon. Fair price and excellent service. Will go there again for phone repairs.

Jo
Review №39

I called around to get prices on a cracked screen repair for a note 9 and I must say they had the best price along with a military discount and not only that but my phone was repaired within a few hours...Outstanding service...Also asked could they look at my Samsung watch because the screen was cracked and when I came to pick up my phone I discovered that not only did he fix my watch but found out it was only a cracked screen protector and they did not charge me at all for it....Honesty means alot to me and I must say that these guys prices are not only fair but they are honest to boot....thanks again guys

Ma
Review №40

These guys are great. Recommend them to anyone with cell problems.

de
Review №41

This place is great. Super fast, professional, and totally reasonable prices. I unfortunately have had to use their services multiple times and they are always so great. I highly recommend them!!

ju
Review №42

The place is great! I dropped my phone thinking it was all over when he calmly and carefully opened my phone and fixed it for free! I had to tip the man because of this very kind gesture. Honestly this is the best cell phone repair I have been to. I would highly recommend it.

Am
Review №43

This is an amazing place! The service is amazing and it’s very good quality. We came in with a very badly cracked iPhone 7 but in one hour it was as good as new! I definitely recommend this place

Wi
Review №44

EXCELLENT! I took my I phone 6 to the Williamsburg store and they replaced the charge port that had quit working completely. I was told it would take 45 minutes and I think they did it quicker. It now charges like it should. I would definitely recomend their service.Bill

We
Review №45

Great service. called ahead of time to ask about services and pricing and was connected quickly with all questions answered. my phone screen was badly cracked but was fixed within an hour!

Ca
Review №46

Excellent job!

Ab
Review №47

The best customer service in the area.Fixed my iPad in a mannered time and price.Good luck guys and thank you all.

HO
Review №48

They did a great job fixing my screen. They cleaned my phone and put on a protector and got me a new case super fast for not a bad price at all.

Ra
Review №49

My iPhone was completely locked up, could not turn it off. I wish I would have asked this gentleman for his name as I handed the phone to him and he worked his magic. In a matter of @5 mins I was up and running again; NO CHARGE! I highly recommend!

He
Review №50

They are quick and they do a great job.

Wi
Review №51

Finished 15 minutes early, clearly it was done well as I am able to type this right now, and very nice

Bl
Review №52

Awesome customer service. Fixed my iPad very fast and it looks brand new! Highly recommend!!!!

Je
Review №53

My back camera on my XR broke. I ordered the part and went to the store on a Sunday. Not only were they open they fixed my phone in less than an hour and the price was the fairest in Hampton Roads hands down. If you need your phone repaired this is the best place to go.

Lu
Review №54

Absolutely recommend! They were very quick. They fixed my wifes iPhone 6 screen. Its back to 100%. Very military friendly! They took care of us. The have earned 2 new customers. Staples was going to charge us $110 for the same thing and a 24 hr return time. We walked in and out in about 30 mins and it cost us less. We will definitely be coming back for our repair needs.

Da
Review №55

This place is awesome, they fixed my phone in under an hour. fast and efficient! definitely recommend it!

ju
Review №56

Verizon told me my charger port was broken so I went to cell phone zone. He dug a piece of lint out of the charger port and now I have no problems. Didn’t charge me. Great service nice employees

He
Review №57

Professional and efficient. iPhone screen replaced within 45 min. Best price / service in town!

De
Review №58

Great experience! My phone was repaired in less than an hour. Very Nice!

jo
Review №59

I brought my phone in because it wouldnt charge. They took one look at it, promptly removed some built up fuzz in the charging port, and handed it back to me Good as new (without charge). Excellent service and helpful gentlemen.

Br
Review №60

The technician was kind and helpful. I went in with a n iPhone that would not charge and came out less than 15 minutes later and the phone was able to charge!! Kind prompt and helpful service

Ri
Review №61

The guys here are super awesome, anytime I have a repair problem they take care of my needs with 100% professionalism

ch
Review №62

I broke the screen on my Samsung phone and took it in to Cell Phone Zone in New Town (Williamsburg). They did it in less than an hour from the time I arrived. I left and had breakfast at a restaurant in the area and when I came back it was done. They did a great job - I highly recommend them.

Di
Review №63

Always fast service at great prices. I’ve been here many times and will continue to do so!

Ka
Review №64

Took my phone there to fix broken screen. Paid $55 for new screen to be ordered and $45 for screen to be replaced. Called in 2 weeks later after being told screen would be in 4-5 days.screen in and replaced. 3 days later dropped phone 2feet on to carpet, screen broken again. Went back in, was told screen not good, but screens ordered not guaranteed. I could buy another one. Dont gamble your money!Did bring back in and was told replacement screen was defective and not under warranty, because YOU bought off of eBay. Went elsewhere to have phone properly fixed.

c_
Review №65

Absolutely wonderful customer service! I shattered my iphone 6 screen and they were able to fix it in 30 minutes! They only charged me $60, where everyone else was charging $100 for the repair. I will definitely be back for any future repairs, thank you so so much!

Ja
Review №66

Imagine this: You just asked a girl out and everything seems to be going well. Then two days before you drop your phone on the floor, the screen shatters, and you are unable to make out anything on the screen. The phone number is the only way you have to contact her and you have not set up a place or a time to meet yet. A college students worst nightmare.So the next day, I hop on the bus and stop by here, desperately hoping there was something they could do. Slightly skeptical of perfect positive ratings online, I thought No place could be that good. I walked in the store. The people there were super friendly. Not only were they able to get it fixed, the day of, in that store but they were able to repair my phone in less than an hour.These guys are pure miracle workers. And they might just have saved this guys love life

Ge
Review №67

These people are awesome and incredibly fast. they fixed my ipad same day and its brand new again. Thanks guys

Te
Review №68

Hands down great service and prices! As a Realtor, I will definately recommend this business to my clients! Thanks Obi for fixing my ipad!

Te
Review №69

If you need phone repair, take it here. They may be busy: Theres a reason. Do not ship your phone for screen repair. Its worth the drive to take it here.

Ra
Review №70

Service was outstanding!!Right when i brought my phone in they found out what the problem was immediately & helped us through all questions. they are very experienced and really know what they are talking about. if your phone is broken or you have any questions i would highly recommend choosing cell phone zone. I had a great first time experience with the excellent customer service they provided!

Br
Review №71

Abraham always takes care of me quickly and professionally. Always has the parts on hand for the repairs I need. This is my first stop when we need a repair performed out of warranty.I have need to deal with many service providers in many different areas, and I can honestly say that Cell Phone Zone Williamsburg has never once given me anything to complain about

Mi
Review №72

Fast Service and customer service,I really recommend cell phone zone. I had a iPhone 5s with smashed screen, I went there and the guy told me he can fixed it in 10 minutes! unbelievable! So, I sit there and enjoyed listening to a nice music in the store; after less than 10 min I got my phone and it looks like a brand new. Thank you Cell Phone Zone.

Ja
Review №73

Amazing Service!!! Very time flexible and they make their customer a priority. I’ve been going here for 2 years and I’ve never left disappointed 👌🏾

Ch
Review №74

This is an absolutely excellent business, run by absolutely professional and personable people, who are focused on delivering prompt service at an excellent price while assuring services of precision grade. Hasan is a great gentleman and a pleasure to work with. This is an A+ business, and I recommend you reach out to this company for all your relevant needs.

Ja
Review №75

Very pleased with service, does awesome work and pleasant, courteous, and explain everything clearly. Will return if needed and recommend to others.

Jo
Review №76

Agent named Will handled my issue with prompt attention. This store is amazing. Honest and reliable. I will recommend them every chance I get.

Ea
Review №77

Fix both of my phones in a hr and had no problems afterwards. Best place to get your phone fix at

Ph
Review №78

My iPhone 6 cracked screen was repaired in less than 45 minutes. Im confident the work was professional. Most important for me, it was hassle free. Thanks!

Te
Review №79

I had never heard of this place before and someone recommended it after the screen on my Galaxy S4 was cracked. I could not use the phone to receive calls or text messages. In less than an hour my phone was fixed and looked new. The customer service was great. I would highly recommend the Williamsburg Cell Phone Zone.

La
Review №80

This is a great place for diagnostic and repair of apple and android phones. Obie has worked on both my husbands and my phones. Great service!!!!!

La
Review №81

The customer service and knowledge of products was amazing! Prompt and polite! All your phone needs will be taken care of at Cellphone Zone! Thank you!

Ti
Review №82

I shattered my iPhone 5s screen and bought a diy glass replacement kit. I followed a video, go the phone open, all the necessary teeny tiny parts removed and then got stuck. I didnt trust myself going forward and decided to take it to cell phone zone. He had my screen replaced in no time! And it was a far more reasonable price than their local competitor. I will definitely go back to Cell Phone Zone if i need to in the future.

Sh
Review №83

Good prices, fast service, friendly workers. Highly suggest taking your phones here to get repaired.

am
Review №84

I dropped my iphone X on concrete parkway and screen shattered and then blacked out. I called them they ordered the screen next day and fixed it in half an hour. Highly recommend them, affordable and fast.

Za
Review №85

Rasham was swift and efficient in fixing my screen and the price was much lower than most cellphone repair shops. Highly recommend!

Jo
Review №86

Fixed my badly shattered Moto Z screen in about a week. It definitely beats having to pay for a new phone. I would personally recommend them because of their service and professionalism.

Ra
Review №87

Fixed my iphone 8 Plus here, looks brand new again, way cheaper than other stores and quick turnaround.

Ry
Review №88

Fast working and kind employees. Unfortunately, as time went on the screen progressively became less and less responsive. It was fine for the first couple of days, and then it seemed as if the touchscreen was dysfunctional. It would randomly press down on areas of the screen. This was solved by locking and unlocking repeatedly but the problem kept happening. Now the home button is completely unresponsive. I can no longer unlock my phone. I would hope that this isnt business greed by installing faulty screens requiring the buyer to drop another 100$.

KE
Review №89

Great service and very professional.

JO
Review №90

Happy with the service. Very Professional. They fixed my cracked laptop screen and put a couple loose screws back in.

Er
Review №91

These guys are amazing. Knowledgeable and professional. Most of my friends recommended them and they were right and thier prices are reasonable too. Highly recommend them.

Be
Review №92

They have the best service ever they are really nice people!! And they take good care of their customers I recommend this place to everyone!!!

Ma
Review №93

These guys were great! I had a screw missing from my battery in my phone and they fixed in less than 20 minutes! Great work guys!

El
Review №94

Cracked the screen on my smart phone and took it to PhoneZone. I had received two expensive (Phone)estimates from other sources. The Tech on duty examined the phone removed the protective cover (that I forgot was on it), determined that the underlying screen was intact, sold me a new (inexpensive) protective cover, wished me a good day and sent me on my way.Conclusion: Smart Honest and very resonaby priced. I highly recommend this business to anyone with smart phone problems

Ra
Review №95

I took my iPad Air and had the screen changed, few days later it stoped working, came back to the place and they told me that now I needed to replace the battery for another $75. I have other iPads first generations that dont have any problem with the battery. Is this a coincidence or has it happen to anyone else?

Da
Review №96

I cannot recommend Cell Phone Zone enough! They are professional, fast, affordable and a great alternative to replacing a broken phone! Abraham and Hassan are the best.

ad
Review №97

Pressure crack after replacement on my s9plus same day. They offered me 20 dollar discount on a 250 dollar repair even though my receipt says 1 year warranty.

Je
Review №98

Cell phone zone is a place of excellent service and educating the customer as well but there personal genuine care for your satisfaction goes far above and beyond..Thank you very much

ma
Review №99

I took my iPad there to get my shattered screen replaced. The prices are reasonable and the service is good.

Je
Review №100

Best experience of my life. The guys work quick and very friendly and professional. I highly recommend this to everyone.

Information
42 Photos
100 Comments
4.6 Rating
  • Address:5124 Center St, Williamsburg, VA 23188, United States
  • Site:https://cellphonezoneva.com/
  • Phone:+1 757-645-4789
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
  • Electronics store
  • Watch repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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