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Mattress Warehouse of Williamsburg
5547 Richmond Rd A, Williamsburg, VA 23188, United States
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Mattress Warehouse of Williamsburg
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Mi
Review №1

Please visit Kaitlyn at the Williamsburg, Va location. You will receive a warm welcome, professional service and prompt delivery and follow up.

Ca
Review №2

Bill was absolutely amazing! He helped me out when I really needed a mattress after moving to Virginia last minute from New Orleans! Im so thankful for him! He even gave me an amazing deal on a real great mattress, and I am able to get sleep tonight! No other mattress place was able to help like them!! 10/10

Za
Review №3

Bill was amazing. We were in-n-out in 15min and he got us the best deal and a mattress with something that fit our needs exactly. Would most definitely recommend visiting. Just a sweet and beautiful man!

Ti
Review №4

Amazing customer service and helped me get what i wanted/needed.

Li
Review №5

Kaitlyn was an excellent sales rep!!! Such great service and advice. Helped find us a great mattress in our price point. Highly recommend!!!!

Ra
Review №6

Since we have been suffering through horrible lower back problems, my boyfriend and I decided to find a new mattress. Bill attentively listened to our problems (and price point) and matched us with the best mattress we didnt even know we needed. This warehouse is friendly and helpful, definitely go here when looking for a new mattress!

Cy
Review №7

No need to shop anywhere else. Mattress Warehouse has a wide selection of various brands at very reasonable prices. The manager, Bill Downing, greeted us immediately upon arrival and let us know hed be right with us although he was handling another customer and the only salesperson on the floor. Once he was available he let us know he watched our browsing choices and recommend a 2-3 minute electronic analysis of our sleep pattern. It was impressive! We got back a recommended mattress firmness and brands that would meet our needs. Bill did not give us the hard car sale. He was patient, personable and most of all very knowledgeable. He gave us tips and personal experiences. Hes the best salesperson weve come across in a very, very long time! He let the products sale themselves. If youre looking for a new mattress, do yourself a favor and go see Bill Downing at Mattress Warehouse before making any final decisions. You wont be disappointed!

Br
Review №8

Ask for Bill Downing when you get there. He’s friendly. Great conversation. Absolutely was helpful picking out a mattress for my family. Found the best fit. Spectacular people person. I’ll be back for another mattress !

Aa
Review №9

Loved being in the store it’s a amazing vibe I do not feel uncomfortable going in to the store bill and Briana are funny

An
Review №10

Great customer service and great communication as far as delivery time. Bill is excellent.

Lo
Review №11

Kaitlyn definitely helped us and came through for us with working out issues we had in trying to find a great mattress and frame for a good price.

St
Review №12

Bill was fabulous! In need of a new mattress and having researched thoroughly before visiting the store, I found Bill to be informed, engaging and willing to go the extra mile to assist me in making my decision. Customer service at this level is appreciated and a rarity. Thanks Bill!

He
Review №13

Tyler was great! This was the fourth mattress store I went to, and he was incredibly helpful and nice without being overbearing and pushy. Found a really nice bed for a great price :)

Ta
Review №14

OMG got the best service ever seriously the most friendliest helper ever highly recommended you are almost definitely going to get a mattress

Na
Review №15

I highly recommend Mattress Warehouse. Bill Downing helped tremendously with our mattress buying process and made sure we were shown several options until we found the right fit. After moving to the area with no bed to sleep on our first few nights, he tried to expedite the process for us so we were accommodated. We are very happy with our mattress and would come back here for future purchases.

Je
Review №16

Bill was very professional, friendly and helpful! Definitely will recommend this store! Best customer service out of 3 stores we went to.

Gl
Review №17

My daughter and I had the best shopping experience. Bill Downing was so helpful and so kind! Mattress Warehouse definitely has our future business!

Br
Review №18

Thanks Bill for all of the help! We had a great experience and loved that fact that there wasn’t the “up-sell”. He helped us find exactly what we needed for our toddler’s bed! Definitely coming back when it is time for us to buy our new bed!

Pe
Review №19

We chose Mattress Warehouse of Williamsburg and we are extremely pleased. The customer service was top notch and they were very personable and not pushy. At the end of the day they had the best selection and gave us the best deal. We would reccommend them to any of our friends and family. Thank you Tyler.

He
Review №20

While out mattress shopping we stopped into the Mattress Warehouse and had a great experience working with Bill. He listened to our needs and price point and went above and beyond to help us. We ended up purchasing a great mattress and really enjoyed the experience. We will definitely be back when we need to purchase again!

Mo
Review №21

This store is the best! I have been looking for a bed for my son and was amazed with the prices and customer service at this store. We had shopped around at mattress firm and was completely disappointed with the prices and customer service. We came here after looking into the reviews and met Tyler! He was super nice to my son and helped me understand the difference and importance of mattresses for kids. 110% recommend going here and asking for Tyler to help you!

Sa
Review №22

Super accommodating. Tell Bill what you need and he shows you the options. No pushing, no pressure to buy more.

tw
Review №23

We went here as our first stop in our mattress hunt. We were very pleased with our experience and ended up purchasing a tempur-pedic mattress. Tyler was very knowledgeable, friendly, and helpful. We did not feel pushed, and he helped direct us to the product that met our needs.

Su
Review №24

Tyler helped us tremendously. He is very personable and knowledgeable. He explained the advantages of the mattress and the awesome warranty. Recommend the store and Tyler highly! Thanks so much! Looking forward to using the new mattress!

Ci
Review №25

My experience at the Mattress Warehouse on Richmond Rd. Williamsburg Va was so easy and positive. I called the store directly to order a bed and frame and not only did I get expert advice, I also got a good deal. The process was efficient and quick and overall a great experience. Once I stopped by the store, they were friendly and thorough (all covid precautions were taken by store and staff). Highly recommend.

Pa
Review №26

Great service bill was great went above and beyond 🙌

ro
Review №27

I was in desperate need of a mattress on short notice. Tyler Shalaski assisted me and was able to get me taken care of. He didn’t attempt to sell me something I didn’t need. He listened to my needs and didn’t try to “up sale” me.For this reason, when I purchase my new mattress I will absolutely be going back to see Tyler. Great business and very friendly.If you need you mattress/bedding needs met, Tyler is your guy! I highly recommend Mattress Warehouse for you LT next purchase.Keep up the great work!!

At
Review №28

Bill was amazing, friendly, thoughtful and funny. I am already referring people to him. After all the drama we have been through I am excited about our New Bed.

To
Review №29

Kaitlyn did a great job. There was no pressure, and we found just the right bed.

Pa
Review №30

Bill was incredably helpful and made my purchase a breeze. I would highly reccomend him. He took the time to really show me around and helped me find the PERFECT MATTRESS!! A++

La
Review №31

Bill is simply the best. He was able to help me find the perfect mattress for my wife and I. I would highly recommend anyone to use the mattress warehouse for you bedding needs.

Sh
Review №32

Tyler was extremely knowledgeable, helpful, patient and funny! He helped my fiancé and I find the perfect bed. If you’re looking for a mattress I highly recommend paying him a visit!

GC
Review №33

Tyler Shalaski was our salesperson. Excellent service. Great price and waived delivery fee to cinch the deal. Highly recommend.

Ai
Review №34

We had a great experience shopping at Mattress Warehouse of Williamsburg! Bill was very thorough and patient as we slowly made our way around testing the various mattresses that were recommended based on our needs. At no point was he pushy or over-the-top as some sales people can be even though we were there for hours. We decided to give it a day to think about it and returned the next day. We tested our favorite again and went for it. We had the bed within a few days and couldnt have been happier with the whole process. The delivery drivers were also very prompt & courteous. All around a great experience.

Me
Review №35

Went to get a mattress and Bill was more than helpful! We were there for almost 2 hours one day (15 minutes after closing) and 1 hour the next and he was patient with our indecisive selves. Made the whole process super easy and comfortable. Definitely recommend going there if you need a mattress and definitely ask for Bill! Hes the best!

Sh
Review №36

Bill was beyond helpful in helping us get what we were looking for!!

Ti
Review №37

We decided on a whim to go see what they had to offer since we have been talking about buying a new mattress for the past four years.With seven minutes left before the store closes we walked through the door. Bill was there to greet us without looking at the time. He asked us what we were looking for but between myself and my husband, we both had different ideas.Bill had us lay on a computerized mattress that calculated our pressure points, heat index, and how we sleep at night. Within about five minutes, the system provided us with a list of mattress that was the best fit for our bodies.Bill took the time to show us the mattresses and before we knew it, we found the one that made us both happy.With less than an hour we had finally brought ourselves a new mattress and Bill was awesome. No charades or hidden fees. Our new mattress, box springs and bed frame will he delivered by this Saturday. Super excited! Thanks Bill!

Da
Review №38

Bill was accommodating with purchasing a Nectar foam mattress without a store visit, and scheduling a quick delivery. The delivery team was fantastic and accommodating.

To
Review №39

Very satisfied. Tyler did a great job.

He
Review №40

Tyler was amazing. I didn’t feel like he was lying to try and sell us something. He truly helped us find what we wanted.

Da
Review №41

Bill was really helpful with the whole process. Was in and out in no time

Pa
Review №42

Visited the store just to look at mattresses and prices. Bill, the sales representative, listened to my needs and made several recommendations. My thanks to Bill. He was very knowledgeable and truly professional. Due to his help, I was able to purchase the mattress sets I needed. I feel confident that my purchase will meet the needs of my family members. Thank you so much, Bill!

Ma
Review №43

Bill was fantastic, very attentive and knowledgeable. Highly recommend! Very welcoming, friendly and honest. Thank you for your help Bill!

Ka
Review №44

It was my good fortune to visit Mattress Warehouse on my hunt for a new mattress. I was greeted at the door by Bill who offered a friendly welcome, listened to my mattress requirements and spent a great deal of time educating me and helping me to find the mattress that best suits my needs. He narrowed down which mattresses I should consider and explained in detail the mattress manufacturing process. I was impressed with the many options available to me, as well as Bill’s professionalism and overall knowledge of the business. I highly recommend Mattress Warehouse. Ask for Bill!

Ed
Review №45

Father went to another furniture store to purchase a mattress and bed set. After them playing games with hidden prices, he cancelled the deal. Walked into this store with what we were interested in and were done in about 20 minutes with exactly what we needed, even with a few extras. No price schemes - all pricing was truly transparent!. Just great service. We were even able to slip into the schedule and get it delivered the next day. Shaun was amazing!!! If you are needing a bed, with their selection, the in-stock inventory, and fast delivery team, there’s really no reason to shop anywhere else.

Me
Review №46

Tyler helped my daughter in law get the perfect bed and I’m great time. No pressure or stress at all!!

Le
Review №47

Definitely work with Tyler when you visit this MW. Great customer service, very patient and so nice! Definitely five stars!

Ca
Review №48

Oof. Two stars because I eventually got my comfort exchange mattress that I wanted. Only two stars because I had to visit the store which was out of town to initiate the exchange, choose my mattress then take a sleep test (that was not offered with my first purchase at a different location), was told the transaction couldn’t be confirmed and went back and forth with multiple sales reps over at least 10 phone calls to confirm the sale. If you’re extremely patient, this is the company for you. Otherwise, shop around more than I did.

Rh
Review №49

We were just planning to look, but the prices were SO GREAT that we couldnt pass it up! They showed us exactly what we asked and then as we asked more they helped more. Kelly didnt pressure us (which was awesome) but helped us to understand everything. They gave us an awesome price along with the qualities that we need. THANK YOU!!

D
Review №50

So pleased with the service and deal that I received here. After shopping around both online and in person, I’m glad that I decided to give this store a try! Bill was very friendly, knowledgeable, and respectful of my needs and budget. He went above and beyond to let me try out many different brands and options until I was satisfied. Definitely recommend this store!

Ru
Review №51

We are thrilled with our experience at this establishment and cannot rate it highly enough. Even though we were not purchasing a big ticket item, Bill made us a priority immediately and went out of his way to help us. After suffering from severe neck pain, I needed a quality pillow ASAP and Bill facilitated the browsing and buying with expertise and professionalism. We will be lifetime customers. If you enjoy being assisted by a well-informed, friendly, non-pressure professional, visit Bill Downing at Mattress Warehouse of Williamsburg. You won’t be disappointed!

St
Review №52

Tyler is amazing! Super knowledgeable. Service was first rate!

Ki
Review №53

I just bought a mattress set from Mattress Warehouse of Williamsburg and my mattress expert, Bill, was awesome. He was extremely informative, caring, friendly, and professional. Bill made the experience beyond stress-free. He pulled out the stops to make it as easy on us as possible. I truly recommend coming to see Bill at Matress Warehouse of Williamsburg and let him work his magic for you the way he worked his magic for us.Thank you Bill for going above and beyond for me.

Na
Review №54

Bill was very helpful! He helped me find exactly what I needed. I have never bought a bed before and I’m very glad this worked out. The price was affordable and he totally went beyond and above to help me. I totally recommend you come to this mattress wear house location on Richmond Road in Williamsburg VA. For great customer service! Thank you so much Bill. I cant’t wait to start sleeping right. Now that i got my bed from mattress wear house! I never sleep on my back and I laid on my back to try this bed out. I literally was ready to fall asleep within five minutes. Sleep is something you don’t mess with.

De
Review №55

Had a great experience in the store. We were helped by Bill who was very friendly and knowledgeable.

De
Review №56

Had a Great experience with Bill Papettas. I came in Wednesday morning just to buy a queen box spring, with me thinking that my current mattress was right for me. But after talking with him about my previous back issues and discomfort I was having through out my sleep he led me to a mattress that has been a life saver for me. I did not feel pressured to buy instead I wanted to buy and currently thinking about doing more business with him so I can buy two more sets for my kids. Bill took the time to listen to what I needed and he did not rush me to choose a mattress, he showed me 4 sets in the price range I wanted to stay in and gave me ample time to try out each . I felt like I was being annoying by taking up his time but he never showed that I was instead he insisted that I took my time to find what I was happy with. Thank you for making my experience a great one.

Jo
Review №57

My wife and I having been looking at king sizes mattresses for the last month. We have been through about 5 different stores before we went into Mattress Warehouse. Bill was awesome!!! He did not try to hard sell us, one up us or make us feel we had to buy something more expense. He listed to what we were looking for and we purchased a really good mattress. I highly recommended going here vs another mattress store and definitely speak to Bill.

Lo
Review №58

Received excellent service from Bill at Williamsburg store. Did evaluation to help us choose correct mattress for my husband and me. Offered different choices and price ranges. Items not in stock were shipped promptly. Highly recommend this Mattress Warehouse.Bed delivered on day scheduled with set-up without incidence.

Je
Review №59

I really enjoyed my experience at this location! I have arthritis in my lower back and their bed match technology helped me pick out the right mattress. The associate who helped me, Kelley, was very nice and helpful during this process for me. My new mattress and box spring will be delivered in a few days and I couldnt be more satisfied. I was at complete peace making my purchase today ☺ Thank you so much! If you are looking for a new bed set, I recommend trying Mattress Warehouse in Williamsburg.

Ja
Review №60

I just moved into my first apartment and was in need of a mattress set. After looking at Mattress Store reviews I went to Mattress Warehouse of Williamsburg.Bill was awesome. The set he got me was great. I definitely recommend going there and asking for Bill

Li
Review №61

Tyler was great! Knowledgeable and very helpful! Will be back!

w
Review №62

We have been to this store several times for various mattress needs. Prices are good and service is excellent. Over Labor Day weekend, we finally decided to get rid of a mattress that had been bugging us for a while. Bill greeted us quickly and spent a great deal of “not rushed” time with us and used their mattress matching system to guide our selection. We took delivery a few days later and have found the entire transaction to be very pleasant. Bill and the rest of the crew are all about quality customer service. We recommend them highly.

Na
Review №63

Bill was very helpful and the purchase went smoothly.

ck
Review №64

Needed a mattress pad to replace our old one. Was going to go where we purchased the mattress, but then remembered seeing a store near the outlet mall.I walked in and was quickly greeted by Bill Downing, with a friendly hello and warm smile. He took me directly to the samples and took the time to explain the features of each. It really helped he has personal knowledge of two of the pads. After selecting one, I was out the door within ten minutes.Bill is personable and knowledgeable, but what I really liked is he didnt try a hard sell and didnt try to get me to buy something I dont need.I wasnt sure what to expect from this company, but after this experience, I highly recommend them.

Ca
Review №65

Bill Downing was the associate that helped us today. He took his time in helping us find something that was just the right fit. We even got lucky and saved a lot of money. He was fun to work with and made the process of laying on beds in front of other people Much more comfortable than I would have expected. Thank you for helping us! We are super excited to have our new bed.

Kr
Review №66

Super friendly staff. I was looking for a mattress for our guest room and found the perfect one. Their Labor Day sale made the purchase very appealing!

Da
Review №67

Bill was helpful. Spent time really educating us. But.. hes definitely a salesman. 😊 youll buy more than you thought, but hopefully its worth it!

Di
Review №68

I was very pleased with the service I received from Richard. I went in there thinking I was going to buy one thing, but after getting an education on the newest technologies in mattresses I was sold. Richard was Knowledgeable and pleasant! I would highly recommend Mattress Warehouse!

Ma
Review №69

Bill was absolutely phenomenal. He was very helpful and knowledgeable! He helped us find a wonderful mattress that was absolutely comfortable!! Definitely very pleased with the service that he provided us!

Ja
Review №70

Bill is the man. He set us up with reasonable pricing for a mattress that was far higher in price than our budget. He worked with us to get the mattress in our price range. If youre looking for a good deal and someone who will do whatever it takes to work with your budget, go see Bill!

Be
Review №71

2019: The customer service was excellent. The gentlemen here went online to find us a better discount than the one that store was running at the time. We are planning on going back for another mattress.Update 6 July, 2020:I went back to see Bill. Great experience again. The store is spotless. Easy decision to support local Williamsburg and got a great price. I definitely will go back a third time.

De
Review №72

Love my new mattress!! Im waking up pain-free every morning and feeling great. Bill was very knowledgeable and patient with me and answered all of my questions. I couldnt be happier!

An
Review №73

We had a great experience! Richard was very knowledgeable and helped us quickly and efficiently! He went above and beyond ensuring that my mother in law’s bed was set up before we moved her into memory care. Thank you for being so helpful during such a difficult time for us!

Ne
Review №74

After four weeks of mattress shopping, scaly deals and barely sleeping for a year we did the bed Match test and found the perfect mattress thanks to Bill! Not only did he make us feel comfortable but I fell asleep 4 times on some amazing mattresses. I’ll follow up in 30 days.

Ja
Review №75

Both Richard and Bill were fantastic. Both stayed late to help us and were extremely knowledgeable. Bill particularly has a winning personality. If you need a mattress in Williamsburg shop here!

Ro
Review №76

About 3 months ago, we *thought* we were looking for a regular mattress, and ended up leaving with a tempurpedic, which has been absolutely amazing! Richard helped figure out what would work best, we never felt we were under any pressure to buy anything, and were happy to be assisted so well in picking out a product that would work for us. The entire process was smooth, the customer service was top notch, the delivery went well, and we have been very pleased with our selection!

Ja
Review №77

Worked with Bill at Mattress Warehouse and he was extremely knowledgeable, helpful, professional and kind. I had a comparable experience the first time I purchased a bed from MW and thats why I went back. I live in Hampton and went back to this Williamsburg store, driving past all the closer mattress retailers, bc of the service, quality, and pricing they provide. I recommend this store to everybody who is in the market to buy a bed.

Br
Review №78

Just got yourselves a new bed and Richard was amazing. He took his time as my husband and I tried our various beds that were best for us and didnt mind that we kept going back and forth. He was informative and not pushy. I felt by the end of the transaction that I not only good a good deal on my bed but got great service! I highly recommend them.

Ja
Review №79

Bill Downing was a great help to us today finding a new mattress. No pressure. We spent a few hours in the store really going over what we wanted and narrowing down our selection. We know for sure we have a mattress we will be happy with and enjoy for years to come.

An
Review №80

They guys at Mattress Warehouse were very good in helping me select a Mattress that fit my budget and comfort level. I shopped around before making the purchase and they were certainly the best compared to other mattress stores in the area. If you get a deal somewhere else I would go to Mattress Warehouse and compare before you make the final decision. I am confident they will give you a better deal. I would recommend any one in the market for a mattress to visit the guys at the Williamsburg store by the outlets. Great Customer Service!!!

St
Review №81

I Just had the best, heartfelt experience with the salesman named Bill. I was looking for something nice but affordable for a friend in need. Bill did all he could to get me the right mattress at the right cost so that I could buy my friend a bed. He was understanding and took his time looking for a deal for me and I am so appreciative. I went to other stores but No one was as determined to help me like Bill was. I’ll be back for future purchases because of my wonderful experience.

Er
Review №82

This was the worst mattress shopping experience I have had. My husband and I walk in and are instantly greeted by a man who was profusely sweating. First he asked us what we were looking for and then told us that we were wrong about what we wanted and that we didnt know how to pick out our own mattress. He convinced us to lay on a machine that would tell us what we actually wanted. Reluctantly, we agreed and when it printed out the results he confirmed that we had no clue what we wanted. He never actually let us look at the print out and kept it when we left. Based on the scientific results he showed us 3 different mattresses, all of which I found unappealing and some where outright uncomfortable. The entire time we were testing the mattresses, the sweating man was less than 5-10 feet away watching. He made me feel extremely uncomfortable, many times he would sit on the next mattress over (2 feet away) staring at us and talking to us the entire time. After showing us those few mattresses he told us there was no use testing any others because they wouldnt fit our needs. I will never walk into another Mattress Warehouse again. Horribly uncomfortable and who would ever want to be told over and over again that they are not able to decide what they want?

Je
Review №83

Bill Downing was terrific! I had called before going to the store and he remembered our conversation. He guided me to the perfect mattress for my Mom who was moving to an Assisted Living Center and she loves it! Bill was very professional, friendly and went the extra mile when there was hang up during the checkout process of purchasing my mattress. I will definitely return to Mattress Warehouse of Williamsburg!

go
Review №84

I was in the market for a new bed, and Bill helped every step of the way to finding the perfect mattress to suit my needs. Excellent customer service and follow-up. Thank you.

Li
Review №85

Bill offered great service. I tend to research before making large purchases. After lots of internet searches to understand qualities/differences of adjustable bed frames, I came to a stand-still. The Sealy 2.0 was being discontinued and the 3.0 was the new replacement. I struggled to find the differences online (or by calling the manufacturer direct) and wanted to go to a store locally to see the differences. Bill was well versed on the product changes, he knew his products inside and out. He didnt apply any pressure and openly shared pros and cons of various products. I felt very comfortable with my decision and would recommend Bill to anyone shopping for bedding. How refreshing to find a retailer who listened to customer needs, knew his product and was honest to boot. Price was competitively priced. Thank you Bill!

Al
Review №86

Went in for a mattress for a guest twin bed. Bill handled our sale, and he was extremely friendly, without being pushy. Asked for our price range, and was able to find good quality mattress for a very good deal. We went with a discontinued floor model for over 80% off the original price. Like I said, very willing to work to our favor in a reasonable manner. Was also able to get a minor-flawed floor sample high quality pillow for roughly 70% off original price. If youre willing negotiate with an open mind they are willing to accomodate and try to give you what you need for a fair or better price. And if youre willing to compromise a little, you can find even better deals on items with almost nothing wrong with them.The store itself is very clean looking. I didnt feel any sort of concern on laying on the beds as they all appeared to be well-kept and cleaned. The store, the merchandise, and the employees ate all high quality.

Ro
Review №87

Excellent mattress store with a vast selection mostly in the mid to upper price/quality range. Very helpful sales staff. Really good computerized mattress firmness analyzer--it steers you to the particular mattresses that best suits your sleep style. The store is clean, well organized, and we were encouraged to take our time without being excessively hovered over. Highly recommended.

Ma
Review №88

Great product and customer service. I needed delivery right away, and they were able to arrange that. I was also concerned about making it home for the delivery, and they were able to give me multiple advance notices to assist with that. The delivery person was also very friendly and helpful.

Ab
Review №89

Went into the store looking for a better frame. Bill showed me what he had on the floor and pricing for the two I was interested in. Luckily, Bill thought he had the one I decided on in the back and brought it out to my vehicle. The staff were very easy to talk to and so helpful.

Ca
Review №90

Recently I had an outbreak of acute sciatica and my physical therapist recommended a new mattress would be helpful. I began my search at Mattress Warehouse and was so impressed with their bedMATCH computerized optimization process and the salesman, Bill Downing, that I didnt feel the need to shop elsewhere. Also, Mattress Warehouse guarantees to price match (and even give more money back) for a full year after purchase. Over the course of three days, I visited Mattress Warehouse and repeatedly tried the beds recommended for me by bedMATCH. Bill was very helpful each time I shopped and was attentive even when multiple customers were in the store. After making a final decision on my third visit on Saturday evening, Bill was gracious about staying late to close the sale and also lock-in a delivery date as soon as possible. The new mattress was delivered within three days and the delivery guys were very polite and efficient. Five stars for Mattress Warehouses bedMATCH software, Bill Downings professional knowledge and kindness, and efficient delivery of a great new mattress and more restful sleep at night!!!

Le
Review №91

I recently purchase an adjustable King Size Bed. This was actually accomplished by buying two twin beds that sit side by side. Doug and Richard were great to work with. It did take a couple visits to get the one we really wanted and Richard worked with management to get us a very fair deal. The bed inclines individually and actually adjust at the foot and the head and can actually go to a zero gravity mode which is like a U shape. We also have wireless remote. We are very pleased

Mr
Review №92

If you need a mattress go see Richard at Mattress Warehouse. He was very knowledgeable and was did not pressure me into buying anything. He provided options and explanations of options at various price ranges. There was an issue with the warehouse and Richard and Bill made it right by providing free delivery and take away of the my old mattress. Thought the quality at Mattress Warehouse was better than Original Mattress factory at comparable prices and am very satisfied with the purchase and experience.

Ma
Review №93

Bill was so helpful. He gave us an amazing deal, and walked us through the process of getting a pillow. He got us the perfect pillow!

Ro
Review №94

After several shopping trips to find the perfect mattress, I was fortunate enough to have stopped by Mattress Warehouse in Williamsburg and Bill was on duty. Bill was very efficient at helping multiple customers and remaining cordial and on point with my many questions. I returned a few days later with my husband and Bill helped guide us, he stayed late as not to rush our decision, knowing we weren’t purchasing that night. We felt very confident in our decision and returned to buy next day! Can’t wait for our new TEMPURPEDIC to be delivered!

Ki
Review №95

Richard was a big help today. He helped me get the right mattresses for myself and my daughter. This was my first time buying a new one. I know Ill sleep good once its delivered. Oh yeh they also will take my old one and dispose of it for 14 dollars. Cant beat that. I would give 10 stars but cant.

Ei
Review №96

Needed a mattress right away so we went to visit Richard at Mattress Warehouse. He was very friendly and went out of his way to help us select the right set. The price was very reasonable and he went out of his way to help us load the set. I would definitely recommend Richard and Mattress Warehouse for anyone thats looking for a great mattress at a great price! Thanks, Richard.

Cj
Review №97

I have purchased many many mattresses over the years, and dealing with Bill at Mattress Warehouse in Williamsburg was the best experience ever! Bill knew his products, gave us an excellent price and was extraordinarily professional. Go to this man for your next mattress!

Ai
Review №98

Richard greeted us as soon as we walked in. Product knowledge was excellent. He gracefully balanced our customer service with another customer and then offered the military discount. Great experience. Strongly recommend!!

R
Review №99

Richard and his team have helped me with bedding for several months now while moving into a new house. I needed several beds and accompanying pillows and solutions. Ive purchased power bases primary beds and guest room mattresses from Richard and his team. I have to say this is the greatest store and sales team period. I always received excellent service, great deals and was given opinions and advice about comfort and longevity! I highly recommend speaking with Richard at Mattress Warehouse for the latest in cutting edge sleep technology as well as the best bang for your buck! Ill keep going back for all my bedding needs, thank you Richard and the A Team for making it all happen! Mattress Warehouse, Williamsburg for your one stop shop!

Ro
Review №100

What a great experience. It had been 18 years since we bought a mattress and we learned a lot. Bill Downing was very professional and worked to get us the best all in deal including mattress, mattress cover, pillows and sheets. If you need a mattress go see Bill you will not be disappointed.

Information
22 Photos
100 Comments
4.8 Rating
  • Address:5547 Richmond Rd A, Williamsburg, VA 23188, United States
  • Site:https://stores.sleephappens.com/United-States/VA/Williamsburg/Mattress-Warehouse-of-Williamsburg/221/11139?utm_campaign=yext&utm_medium=organic&utm_source=GMB&y_source=1_OTk5MTI3Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 757-258-2777
Categories
  • Mattress store
  • Bedroom furniture store
  • Home goods store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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