Absolutely top notch service. I was referred by two friends Missy and Ryland of RW Mason Roofing out of Carolina Beach. It was about 30 mins from where I live-but worth the drive. Customer service was outstanding. Pat who did my estimate was very well versed, soft spoken (and in layman’s terms!!) and walked me through the whole process with reassurance and honesty, from insurance, to estimates to bodywork. Jeff you run an awesome auto body shop. I will recommend you and your staff again and again. Five stars because I can’t give six! Seriously so happy with the results of my car and overall experience!
The best and most honest bodyshop in Wilmington and around it.Pat and the owner are great, very friendly, knowledgeable and always willing to help.This is the third time we used them and happy with them.I had a small scratch on 2 doors that probably somebody keyed my car or somebody scratched with a supermarket cart.They wet sanded it and buffered and made the scratch disappear.They made time to fix it right away and didnt charge me.They moved a few months ago to a really big and nice building with waiting room.I will recommend them to family and friends.
These guys always update you with progress and give you piece of mind that quality work is getting done! Would recommend to anyone!
Weve taken 2 cars to Jeffs Ultra color and have been extremely pleased both times. More recently my sons Mercedes was rear ended. Jeffs was able to fix it with genuine OEM parts, understand that some of the electronics were in the trunk, including some audio, lane senor monitors etc, and put it all back together and working perfectly. Color match was perfect, panel seams were perfect. I cant tell it was ever in an accident. I dealt with Pat mostly and he was as professional and courteous as they come. The payment through insurance was so easy. I hope I dont need their services in the future but if I do, I wont call anyone else. THIS is the place to get work done if you need it.
So you need a body shop so let me tell you about one awesome!!! Body shop, ultra color is hands down one of the best places Ive ever had the pleasure of doing business withthis guy went over and beyond you everything he could for me help me get my car back dealing with insurance people and let me tell you mine were a pain national general sucks so they did a great job the best way you can tell that you got a good body man or shop I should say is not in what you can see but what you cant you cant even tell my car even had a fender bender it looks brand newso like I said if you need a real good body shop call Jeff Sheppard and his team the great to talk to you on the phone theyre wonderful people in person I just dont know what else to say you want quality work call these guys!!!!!!
Had to get my bumper repaired after an accident and Ultracolor was recommended to me. They couldnt have been nicer and more professional! And super quick! And they coordinated with the insurance company to get the additional money and parts for the repair, AND made sure my rental was extended! Full service, great work, and amazing customer service!
Absolutely great. If you have a motor home that needs body work, this is the place to go. They also do body repair and painting on cars and trucks.
Pat is so kind and informative. Great company to do business with, highly recommended. Paint job looks awesome
My wife had a little accident on our brand new Buick. We took it to Pat and could not be happier with the repair! The professionalism in the office is best Ive ever experienced in a repair shop. The quality work was A++. Thank you again for a wonderful experience!
I highly recommend this place. I have a 2017 Jeep Wrangler that came with full doors. I wanted to add factory half doors for the summer. The new doors needed to be painted to match the silver paint on my Jeep. Every body shop that I spoke with wanted to blend the paint down the side of the Jeep to make it match, which I did not want to do. Jeff and his team did an outstanding job of matching the silver paint on my Jeep, with a fast turnaround and great price. When others said it couldnt be done, Jeff was confident that they would get it as close as possible and they did a great job in doing so!
On 2018 had to repair the bumper in my car.I was new in the area and didnt know a decent and honest body shop to fix it.I searched the internet and asked friends, family and car dealers and they all recommended me Ultra color.They handled all paperwork with insurance and fixed my car really good and happy with the time they took to fix it and quality of work.They are the best in town and are here to stay for long time unlike many horrible low quality shops.I have been recommending them to family and friends.I wish we had more shops like it in Wilmington.
Accidents happen, and I’m grateful for Jeff and his crew. From the moment I walked into the shop I was greeted in a friendly And welcoming way. I was well informed of the timeline to repair my truck along with the work that would be done. The end result: my truck was finished within the timeframe I was told it would be, and the work was beautiful! If you find yourself in need of a great body shop, I highly recommend that you go see Jeff Sheppard at Ultra Color.
I was referred to Ultracolor by a coworker and they didn’t disappoint! They were honest, professional, friendly and their quality of work was above and beyond. I would highly recommend Ultracolor!
Great customer service only wish they could have returned the inside of the car cleaner than I received it. Im off to clean the inside now.
Jeff does amazing work and in a timely manner. He has worked on three of my cars in the last ten years!!! Amazing
Very professional and friendly. They looked over my car right away without waiting and took the hassle of dealing with the insurance company off my plate. Would highly recommend!
Super impressed! My bumper looks brand new :) This shop was recommended by the Honda dealership in town and by a friend who also had a great experience. It only took 2 days to complete the repair. Thanks so much Jeff Shepherds Ultracolor.
They take the time to make sure it is done right, and not thrown together! Love them!
This is the best place ever. They are very professional and friendly. Gary fixed my car quickly with smile in his face 👌
Jeff has done multiple jobs for our fleet and personal vehicles. They always do an awesome job and finish on time, which is huge when dealing with company vehicles!
If you want a job done right go see Jeff Shepard Ultra color. If you want a fast job go to some one else at one of the other shops and get what you get.
Best work that you can find in town
Best autobody shop in the area
Quick service and quality work. They work for you and not the insurance company. They use quailty factory parts and not cheap aftermarket parts.
Jeff, my car looks great. Thanks. Fred Singleton.
Fast service, friendly staff.
Best body work in town and beyond..
A good place to do business
Great people great work
Best at his work
Came in for a quote and staff was very friendly.