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Craft American Hardware, Inc
7002 Wrightsville Ave, Wilmington, NC 28403, United States
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Craft American Hardware, Inc
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Sc
Review №1

First time stop by this store in years living here in Wilmington. Its basically Ace Hardware store, they have everything, gentleman was very helpful and help me to find everything what I needed !!! Please do not rely on the ladies who work at the front just as a cashier... thats it.... Due to this pandemic it does not matter what health condition you are!!! you have to have mask!!! just like everywhere you go!! if you cannot wear masks you can always do a curbside pickup, or send someone else !! This is not a store falt!! They didnt set a pandemic guidelines!! Complain to our governor ! not a store!!

Pa
Review №2

They are the best! Theyre like personal consultants ready to show you how to repair anything.

An
Review №3

They dont want your money if you dont have a mask on. Take your business elsewhere!

Bl
Review №4

The bitter, unloved, unwanted cashier working tuesday april 13 at 11:00 am WILL MAKE SNOTTY PASSIVE AGRESSIVE REMARKS if SHE doesnt like your face mask, (even though hers is just single ply cloth which does absolutely nothing), dont believe me? Ask an ACTUAL DOCTOR, as I am fairly certain that the cashier at the hardware store is NOT A MEDICAL DOCTOR.

Na
Review №5

Told to leave because medical condition inhibits wearing a mask. As a disabled veteran I am extremely offended by the poor customer service and disregard for health conditions. Manager was conveniently unavailable as well. Our company and friends will take our business to friendlier establishments.

Ch
Review №6

I came in with a semi difficult job . I have 10 set of keys that I needed 2 made of each for 3 master sets. They young man helped me promptly when I got in the store and immediately started it. He heaven labeled each bag so I know when set went which either. The ladies at the front registers were friendly and helpful. Myself and at The UPS store off Military cut off will continue to return here for our buisness needs!

Su
Review №7

I went to Craft American Hardware bright and early the morning after Hurricane Isaias to purchase a gas-powered chainsaw. I’d only ever owned an electric chainsaw so I needed assistance in picking one out. Scott was awesome in helping me, assembling the chainsaw, and doing a test run to ensure it worked before I purchased it. He gave me numerous helpful tips, which I noted in my phone so that I would remember them, and he specifically pointed out the type of blade, chain, and fuel I would need. My husband and I have both been happy with the power of our new Stihl chainsaw and I am grateful for the good service that did not include calling me “darlin” or asking me what I was buying for my husband. Thank you!

bu
Review №8

Had the worst experience of my life here the older lady’s in this place are not good at helping anyone. I would just about be willing to pay you not to go.

Dr
Review №9

Great store, friendly and helpful staff. Always check here first before going to the big chains. A+

Ca
Review №10

Way better help and service than Home Depot or Lowes. I bought a part today for 35 cents with extensive help from the staff.

Wi
Review №11

Worst place on the island to shop. Visited twice this weekend for simple grill parts. Worst customer service I have experienced in a long time. Almost rude and unfriendly. They have a lot of items but price is high and the customer service sucks. Never shop there again.

Ta
Review №12

This hardware store is awesome! A rare gem. Great people, fair prices and always someone to help. They have a vast selection of products and if you don’t know exactly what you need for a project they will advise you. So much better than those huge Chain stores.

Th
Review №13

We have had multiple visits to Wilmington visiting our Son and family. Over the years we have utilized this neighborhood store for a variety of needs including plumbing, electrical and most recently 4 th of July celebratory items. Large inventory, friendly and knowledgeable folks. Always a pleasurable visit.

Ja
Review №14

Very friendly customer service. I was helped right away without even asking for it. Great place..

Mi
Review №15

A fully stocked hardware store with very friendly and knowledgeable staff. Expect to pay a little more, but worth the price of admission. Great marine construction section and full Stihl dealer.

Ha
Review №16

Awesome resource for the DIYer. Great help. Very friendly. And knowledgeable. We are lucky to have them so close to Wrightsville Beach. Mr Craft, who I worked for in my High School years, would be proud.

Ji
Review №17

Excellent customer satisfaction. Its just like a small hometown hardware store with everything you need. If they dont have it in store they will take the time to locate whatever you need....

Ha
Review №18

Extremely friendly and knowledgeable staff great inventory. Highly recommended

Sh
Review №19

Has been a go-to local source for all types of projects since they opened. Always helpful staff.

D
Review №20

Great store. The people make the difference. Knowledgeable and always helpful

Su
Review №21

They have everything! I have never gone in looking for something and left empty handed. Knowledgeable, helpful staff and convenient location. Buy local!

Wa
Review №22

Everything you could want in a hardware store. Friendly and knowledgeable staff and just about any kind of hardware you could want. Glad to know there are a few smaller places out there that are better than the big box stores.

Bi
Review №23

Best hardware store on earth. Really. Incredible inventory, knowledgeable people, super helpful. Amazing place.

Ed
Review №24

Mom and Pop hardware store most of the staff been there for years so there very knowledgeable about the products great place to find just about any size screws

al
Review №25

Great selection of all types of hardware and products for the house !! You can buy screws & nails by the weight !!! Dont have to buy 50 screws if you only need 10 !!! Helpful and knowledgeable employees !!¡!

RU
Review №26

Friendly, helpful staff. Helpful guidance on any home project. Especially good on anything to do with beach house/ dock issues.

Pa
Review №27

Easy to find things, nice layout except its a little difficult to check out with pretty narrow spaces

Jo
Review №28

Great local hardware store - well stocked, pleasant environment, convenient to the beach, very helpful staff.

Ch
Review №29

Great place. Always helpful and quick to get what you need.

Co
Review №30

Very helpful folks. Store is well stocked with something for everyone!!

Ke
Review №31

Great store, not just hardware! Lots of great gift items too!

Ro
Review №32

Great for picking up odds and ends, especially when you just need a couple nuts or bolts and dont want to buy a whole box.

Ja
Review №33

I was looking for parts to connect an ice maker on Wrightsville Beach they are close by and well stocked.

Bi
Review №34

Every time I need something, they have at - and at a great price. I used to go to Home De... first, but have learned for its small size, Craft has more of what I am seeking and people who are more eager to help you!

Bo
Review №35

Very friendly place and always willing to help.

W.
Review №36

CRAFT IS AWESOME !! A BETTER HARDWARE STORE THERE IS NONE OTHER! ! ALL EMPLOYEES ARE THE BEST! THANK YOU GUYS! I WORK FOR WALDKIRCH AND SAUNDERS AND IM ALWAYS AT CRAFT HARDWARE GETTING SUPPLIES EVERYDAY!! THANKS CRAFT!!

Do
Review №37

Why on earth would you go anywhere else? I am a native of Wilmington and this is one of Wilmingtons best kept secrets to a good many people. They know hardware! And I mean anything from glue to the right bird food, to cutting plexi-glass per your measurements, fixing and tuning your weed eater or edger or similar yard tools and so much more!And keys! They can cut keys! Most any keys to perfection, even if the dealership or whoever says it cannot be done. They can do it most of the time. If you have a project that needs a special screw or other hardware that you just cannot find, or are confused about, dont procrastinate, just take it or a picture of it to them and they will get her done! and get it out of your way and off of your list.The customer service is what it SHOULD BE! And the prices are comparable if not less than the large corporate hardware stores. Even if it were a few cents more, I would prefer paying a few pennies more to get my project done quickly and correctly the first time.They will save you money and time in the long run for sure!A GOOD PRODUCT IS NOT NECESSARILY CHEAP, AND A CHEAP PRODUCT IS NOT NECESSARILY GOOD. They are fair, knowledgeable and extremely helpful!Just try Craft American Hardware on Wrightsville Avenue, near Wrightsville Beach, and see for yourself. You wont stop going once you go and see for yourself.You are Welcome.Donna EnglandLa Plage Aesthetics,Wilmington, NC

Mi
Review №38

These guys have everything you need. Quality products and the SERVICE to match.

Al
Review №39

Fast, fun and easy.....in and out, done. What more do you want?

Ne
Review №40

Great selection, helpful staff

De
Review №41

The first time in the store was a great one. They cut keys that actually worked in the one door that NOBODY else could do.I will use them for everything, They are GREAT.

Da
Review №42

Great place with everything would expect from a hardware store and great service!

Ja
Review №43

People actually like to help people here, amazing!!

Ma
Review №44

Great store! Nice staff!

Br
Review №45

They are the best, for 30 years I have known them!!!

Fr
Review №46

This hardware store stocks whats needed for local home & boat repairs. The staff is knowledgable, helpful and friendly.

Ro
Review №47

Helpful staff.. and a wide selection!

Ha
Review №48

My neighborhood hardware store happens to be my favorite hardware store!

Ma
Review №49

Great source for all hardware.

Jo
Review №50

Stopped in this afternoon and was not able to get anyone to help me. Twice I was told to meet someone on aisle 7 and twice no one showed. There were employees available but just too busy🤔. After waiting 20 minutes I left. Say goodbye to my business !!

Da
Review №51

Always exceeds my expectations.The entire staff is awesone

ji
Review №52

Great Customer Service!!

Ch
Review №53

This place is great

Mo
Review №54

Great customer service

Lo
Review №55

Great place for hardware

Cu
Review №56

People are nice and helpful

Lo
Review №57

THEY HAVE EVERYTHING

Wa
Review №58

They stock what their customers are looking for

Ja
Review №59

Got it all.

Information
5 Photos
59 Comments
4.8 Rating
  • Address:7002 Wrightsville Ave, Wilmington, NC 28403, United States
  • Site:http://crafthardware.doitbest.com/
  • Phone:+1 910-256-4782
Categories
  • Hardware store
  • Building materials store
  • Electrical supply store
  • Garden center
  • Home improvement store
  • Marine supply store
  • Paint store
  • Plumbing supply store
  • Propane supplier
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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