Terrific customer service. Scott sold me bed today for a great deal. Looking forward to sweet dreams and peace of mind.
Very happy with my purchase! My salesman Ryan at the Brandywine DE location was so patient and knowledgeable, Im amazed how much he knew about the product and quality of sleep in general. Thank you Ryan, I will be a customer for life.
Scott was very informative and helpful in our mattress purchase. Processing took maybe ten minutes and setting up delivery & takeaway was a breeze.Will definitely be back for any future mattress/sleeping needs!
I was treated great by Ryan and I am pleased with my purchase !
We purchased our mattress from here and had a great experience! Ryan was incredibly helpful and personable. About a week after ordering, we concluded that we did want/ need a box spring for our new mattress. Ryan was able to order our box spring and get it scheduled to ship with only a ten minute phone call! We will absolutely be using them in the future and will definitely recommend the Brandywine store!
Ryan was super helpful in finding us a mattress in our budget but also that met both my partner and I’s needs. Thanks Ryan!!! Definitely recommend anyone to come here that is searching for a new mattress.
Ryan was great to deal with at the Brandywine store. It was also awesome to do the bedMatch assessment to find the right fit. Looking forward to the delivery of my new mattress.
Scott was very helpful and knowledgeable. He took the time to understand our needs and recommended a great bed. Looking forward to having it delivered next week.
Ryan makes becoming a devote customer of Mattress Warehouse as easy as bread and butter. We were in 7 minutes to closing time on Saturday. He made us feel welcome and all details were given and well comprehended in a short space of time. We set an appointment for Sunday and he was right on time. His customer service relation is excellently above and beyond. He found the right and best deal that Mattress Warehouse could offer. Ryan thank you for your great communication skills. We look forward to coming back soon and our mattresses and pillows shop will be at Mattress Warehouse anytime and all the time.Thank you!
Had a great experience there today. Informative salesman..Scott..very helpful but no high pressure sales. Delivery scheduled in a timely manner. Will definitely recommend to friends and family!
The sleep diagnostic was informative. Scott was very helpful, understanding, and patient. He knew right away the best match for my needs.
Ryan was most helpful and patient to assist me with my mattress purchase tonight. I was a little apprehensive but he assured me of a great price compared to compared to other competitors. Come check him out and the Labor Day sale prices.
Ryan was super helpful! Got us in and out in a few minutes and gave us a great deal.. better than any other store or online! Overall great experience.
My husband and I visited this location a few months ago, we were doing our research on mattresses. Scott was very helpful in helping us determine we wanted a temperpedic bed. We did not purchase it yet, but are planning to in the near future. Today, we were out looking for a twin mattress with a guest coming to stay soon. We stopped back in after breakfast at the diner next door. We wanted something a little nicer than the $99 cheapy but something that would make a nice guest bed on occasion. We fumbled in the door unsure if we would find a mattress here. Scott greeted us and immediately found us a great deal for a twin pillow top mattress and box spring! He even through the mattress cover in for free! He solved our need in about 15min and we didnt have to run around. First stop shopping! Love it! Thanks Scott!
Stopped in to do some research and Ryan was super patient with us while we tried half the beds on the showroom floor. We expected to do some shopping around but Ryan was so kind and helpful we decided to pull the trigger on a bed and base.We did not feel forced to make a decision which was nice with this large purchase.Very helpful with our purchase and experience!
Scott was excellent at finding our needs and giving us great deals to stay within our budget. We went in looking and planned on searching around but he helped us find everything we needed to walk out with our new mattress being delivered tomorrow!
Scott was a great help and assisted with me finishing the mattress to suit my back and physical needs.
Scott was able to help me out and was very knowledgeable in my process of selecting a mattress and a base I really appreciated his help!!
Very nice experience!! Scott was able to help me find a bed within 20 mins.
Both Ryan and Scott were tremendously helpful in finding and purchasing a mattress. Excellent experience. Highly recommend.
I cant remember for the life of me what the salesmans name was, but he was AWESOME!! After looking at a few stores previously over the last few months and then going to 3 or 4 stores back to back yesterday, he was by far the most helpful, he knew the answers to me and my hubbys questions and the most important thing that he did was not push us into buying anything or if we were going to, not make us buy the most expensive Tempurpedic mattress or put us in something that I said 100 times that I do not want like I did every where else. I really really wish I could remember this guys name because I would take time and call corporate to give him a compliment on how good of a job he did. Thanks for everything! I cant wait for my new bed!!😁😁😁
Ryan was quick and accurate - just what we wanted!We needed to pick up a mattress for tonight, as we just moved from Los Angeles. The store was really convenient on Concord Pike, near our new apartment. We saved $300 on their Memorial Day sale.
I was trying to hold off racking up my credit card too much bc I pay in full every cycle. So, I needed two matresses for a trundle bed by Saturday. Mattress Warehouse was my 4th attempt and they delivered( figuratively and literally ). I spent more than I anticipated but was very satisfied with the entire transaction. The salesperson was knowledgeable and polite. Matress Warehouse was recommended by two of the three previous retailers, who could not accommodate my needs. Thank You, Maureen L Haislett
Ryan, did an excellent job! Super friendly and knowledgeable!
Ryan was great- made our mattress shopping fun, quick and efficient!
Ryan was very helpful and efficient. Found just what we needed quickly.
It was the most quick, efficient service that I’ve experienced in a very long time…. Seamless
Received a fantastic deal on a mattress and cover with competent and hospitable customer service.
Scott was extremely helpful with our purchase highly recommend.
Brian at this store was literally one of the best associates I’ve dealt with in retail. No joke hands down. Went above and beyond and was not a salesman by any means. I’ll be back for sure !
Really great prices, and no hard sale. Ryan was very helpful and no pushy at all. Great service all around
Dealt with Scott who took his time and answered all of my questions. He was professional and courteous. I would highly recommend mattress warehouse and Scott.
The service was excellent, Scott was more than helpful! I learned more about mattresses than I ever knew and ended up leaving the store with 2 beds, when I only came for one! Thanks!
Great experience and super friendly/professional customer service. Khalib from the Brandywine store was very helpful with assisting us and super personable. Highly recommended.
Sales associate was very informative. Helped me make my decision quickly.
Scott showed me the best bed to buy with my issues. He was very knowledgeable and I would recommend.
Good customer service, I was given multiple options at similar price points. Had a very pleasant shopping experience with fast delivery.
Khalid was such a great help with finding a comfortable and affordable mattress. Me and my boyfriend used their Bed Match program to find the best fit for us. Would highly recommend this location. Ask to work with Khalid- he’s great!
Khalid was an absolute pleasure! His knowledge and input was extremely helpful in finding me the bed I needed and delivery date I needed as well. The customer service provided was outstanding! I came early in the day and then came back later to purchase a queen bed set and he remembered us and was a great help overall. WOULD RECOMMEND THIS LOCATION TO ANYONE IN THE AREA!! GREAT SERVICE!
Great people. Very helpful.
Wonderful place, Ryan is a great friendly guy, whole process was clear and straight to the point.
I had an awesome experience with Ryan was able ro get a great deal!
Khalid was an absolute pleasure. We went to 4 stores looking today and his prices and selection were amazing. What a professional, no hard sell, made us feel so comfortable. Purchased a king, two queens and 2 twins and were under our budget!! Highly recommend! A+++++
Scott was super helpful and knowledgeable about every mattress he showed us! The bed match system was awesome and super excited for our new mattress to get delivered :)
Khalid helped us out. He was very direct and helpful with making our decision. Was very accommodating to us and informative. He truly helped us find the perfect mattress!
I worked with Scott about a month ago at this location and I will not be returning. I was shopping for my spouse and I and my spouse could not join me that day. I asked Scott how I would know if my spouse would like the mattress I was interested in since he wasnt able to join me and Scott replied by saying He will like this bed. If he doesnt, then he is gay and you need to leave him. Such a demeaning and disgusting comment. I sincerely hope this comment is seen and he will be confronted by the company.
I bought mattress from Scott at this store, I did the Bed test to start, he never went over the results with me. The hybrid mattress he sold me was $899. I had a 10% coupon, I went to present it to him he said he didnt need it. I asked about free shipping, which the bed qualified anyway, he told me he was going to give me a package deal with free shipping and the coupon. I got home the total bill was $899??? I called, he said he applied it. I got a Hybrid foam which I told him I didnt want. I called him again after receiving, told him this is not what I wanted, he gave me a snotty attitude told me I had to wait 30 days there was nothing he could do. I called corporate to go to another store. I would NEVER recommend this Scott guy to anyone!!! WORST experience Ive ever had with buying a mattress. The email on your reply is nothing to respond to. It sends me to a MW general site. Typical of this company,
Great great salesperson....Ryan Crossan!
Great experience, Khalid help me and my gmom finding a good bed and base that reclines and help us out so much with our paying options. Him and the distract manager who was there helped put so much with out pressing or hassling. Good place to shop.
Khalid was very helpful. He was very interested in helping my wife and I find the perfect mattress for us! Great customer service. Would recommend this location because of the wonderful service!
Khalid is the best! Please visit this new store right across Avalon flooring .We got matched to with the right tempurpedic and the latest one (Tempurpedic adapt) and they matched Costco price .Don’t have enough good words.If you are looking for a good tempurpedic or any other good mattress and ask for Khalid,you won’t be disappointed.I normally don’t write reviews but this one I had to.
Came into brandywine mattress warehouse and Khalid was a big help! He was very professional and informative. This was a great experience!!!
Scott was a very big help and took good care of me. He knew just what I wanted and lead me to the perfect bed that was comfortable for my needs. Scott was very professional and wonderful customer service he gave me. And will come back to business. With Scott
Amazing experience! Khalid helped me to pick new mattresses based on my preferences and gave a good discount. He was so nice and helpful. The mattresses we picked finally were so comfortable. Highly recommended - we compared a couple of stores nearby and Mattress Warehouse won in quality, service and price! Thanks!
Thank you Ryan. You were a big help.
Courteous, knowledgeable, and helpful!
Awesome customer service!
Scott was extremely helpful when looking for beds for our kids. He made sure we got quality beds that would last through adulthood so we only have to do this once. Highly recommend his store!
We had a great no pressure experience with Khalid at the Brandywine Mattress Warehouse by Metro Diner. The store was clean with a hugh selection! They had sheets for us to put down to try the Mattresses out. Other chain stores in the area had nothing for you to put down on the mattress. Khalid was poliet, knowledgeable and listened to our needs without making us feel pressured.
We had a great experience with Scott! Very knowledgeable and showed us options we were looking for in our price range. We were able to quickly find what we were looking for!
Scott was a great friendly sales person! Extremely attentive and knowledgeable of all the products. He helped us find a great mattress that exactly met our needs. Would definitely recommend this location!
I had a very splendid experience at Mattress Warehouse Brandywine Delaware. I was immediately greeted by Scott and was welcomed by his expert experience in selecting the best mattress. Thank you!
I walked in and right away Scott came and greeted me was very helpful and knowledgeable about his profession. He took me from mattress to mattress explained the importance of sleep position and found me the perfect mattress, and didn’t break the bank.
We searched for weeks trying many different mattresses. Mattress Warehouse of Wilmington - Brandywine had a large selection that included most everything we tried at the other mattress stores and an additional Serta premium line we did not find in any other store that we really liked. Khalid was helpful and patient. He provided practical advice on what features would be important to us. They were absolutely great to work with and I highly recommend.
Pleasant buying experience. I went in with no intention to buy, but ended up purchasing my new mattress because the sales associate Jada was so helpful, calm, knowledgeable, and non aggressive with her sales approach. I’m absolutely 100% happy with my purchase. I haven’t slept this well in years! Thank you Mattress Warehouse!
Had a good buying experience with Khalid! Been on an air mattress for months now and really appreciative of them finding my perfect mattress
Perfect experience, Anthony and Cliff took care of everything, couldnt of been better!
Khalid was very helpful the moment we entered the store with our selection of the mattresses. I would highly recommend khalid. Thank you very much.
Absolutely the best experience we have had in purchasing the right mattress.Khalid the sales associate was extremely knowledgeable and patient with us. Would recommend him to anyone who is looking for a good nights sleep.
Khalid was absolutely awesome. He answered all of our questions and concerns and pointed us in a direction that worked for us.
This is a wonderful place my mother and I came in looking for a new mattress, as soon as we walked in the door we were greeted by Jada who was wonderful and helped my mother and I find the perfect mattress. I can not wait to have the best sleep. Thank you Jada!!!
Our Sales Person, Scott was very professional and easy to work with. He made our difficult descion extremely easy and answered our questions honestly and professional. Scott did not make us feel rushed or hound usas we came in.Highly recommend to see him for a great experience.
Scott was wonderful helping us find the perfect bed for our daughters bed. Would recommend to anyone!
Great service!
Khalid sold my wife and I a king size bed for a great price. Also, reduced the price a bit to make things work for our budget, great customer service, patient and extremely knowledgeable Thank you!
My in store experience was great. Khalid was very good at explaining my options. However there was a sale at the time for a free adjustable frame. When I heard about it on the radio I called to ask why I didnt receive it. Khalid was very rude and told me he gave me a deal and with it I couldnt have the frame. At no time did he say that. I explained in detail that I should have received the advertised adjustable base. He hung up on me. When I didnt hear about delivery on Friday as discussed, I called the store. Every time I called the line was busy. I called from another phone and was able to get through and schedule my delivery. He blocked my phone number to prevent me from calling the store. I am very upset and I will contact someone in reference to this situatuion. I work with the public every day. There is no way I would treat a paying customer this way especially when they just spent almost 900.00 at my business.
Great experience at the Mattress Warehouse. They have a wide selection and Khalid was really helpful in helping us to pick out the right mattress.
Khalid is the best. Good deal on a great range of mattresses. Must buy.
Scott explained the development and manufacturing of the mattresses in relation to the quality extremely well. Best experience purchasing a product that will last a long time
Great prices and great customer service from Khalid. Very happy.
Khalid was great with assisting me with my purchase. Polite, prompt and helpful.
Khalid was great today when buying my sons mattress. Very friendly and helpful!
Khalid made it real easy to purchase a mattress knowledgeable on the product. Highly recommend Khalid.
Jada was very helpful my wife and I were looking to upgrade our bed. Jada showed us the possibilities explained the different styles of beds and helped us find a perfect match! Thanks Jada! Ps I have already referred our friends to you guys.
Best prices usually after shopping around at many stores!!! Just bought a queen frame and they gave me it for internet prices. Awesome!!!!
Khalid was very nice and helpful with finding the perfect bed for me.
This was my first visit to Mattress Warehouse. Khalid was very helpful, knowledgeable & there was no pressure. I highly recommend this store.
Khalid was instrumental in helping guide us to the perfect mattress his excellent professional knowledge is outstanding! Delivery team was also great!
Today we shopped for a queen mattress for our son and ended up buying 😀 Scott was very informative and found us a mattress that was perfect for not only comfort but price too! Thanks Scott for all your help!
I am extremely satisfied with my matress purchase. The staff was very friendly and provided the necessary information to help me decide which mattress best suits me. 👍
Associate Jada was very helpful and she was very kind to me and my family while we were browsing to possibly purchase some mattresses for our new home . We will definitely be back. I will give this store a 5 star rating well worth my time .
Khalid was a nice guy and he tried his best to give us a good price.
Our family had a very nice buying experience with Khalid as our sales person. He was knowledgeable, efficient, and thorough.
Khalid our sales guy and Anthony with the assist... got our daughter the perfect mattress,great deals excellent customer service... well be returning to get ourselves one asap 👍🏾
Your Employee Jada made my experience here stress free, shes great at what she does & has knowledge on the store products.. you guys should give her a raise
Scott was very helpful. Sold me a fantastic mattress!!
NOT ONCE WAS JADA BEING PUSHY!!! I absolutely loved my experience here at mattress warehouse, i came in unsure of weather or not to purchase today, but after being patient and allowing sales associate jada to educate me on the importance of sleep i was completely sold. And turns out I enjoyed bedmatch it made finding a mattress much simpler. Thank you jada and the mattress warehouse team.
Jada and khalid were great!!! I even. Got two pillows that felt great because i am a side sleeper and my neck is usually stiff..
Khalid was fantastic!