Battery was perfect fit and function for my 1953 Buick Roadmaster. Very pleased..

Good service. Thanks for all your help with my car battery and free install

Absolutely the best customer service around. I had a cracked phone screen, it was replaced within a hour. I highly recommend this store.

I forgot the Gentleman and Lady name but they when out of their way for me. I went to another place to get a battery for my riding lawnmower. They recommended the wrong battery to me and gave my exchange battery to whoever pick up them. Within a days time. Long story short...without a battery to show Batteries Pkus Bulbs, they were able to find me a perfect fit. Thanks guys

Great place to find batteries that u can find anywhere else. Employees here are very nice people. Good customer service.

Excellent service. Thoroughly explained the package deal for my car battery remote. I shall return

Very helpful and courteous. But when faced with a motorcycle battery they didnt have a direct replacement for, sold my wife what their catalog recommended but obviously bigger in all dimensions than the old one she had in hand. Not a winner in this case. Had to return it.

They had the bulbs I needed and the sales woman had the answers to my questions.

Excellent service on my screen repair. Repair was completed in the timeframe specified.

Friendly, helpful, proactive staff. I bought a replacement battery for my jetski only for the store to call me later to tell me that my old battery was still good and offered to hold my old battery and refund me once i returned the newly purchased battery. This was totally unexpected. Two thumbs up to BPB staff.

The staff is very knowledgeable and pleasant.

The staff was knowledgeable and helpful

Good service by a knowledgable staff supported by good products

They were helpful and friendly. Better warranty and price on car battery, than other stores.

I bought a replacement battery from Batteries Plus Bulbs and it was a great experience. I had no problem navigating their website and I got 10% off of the purchase price. The item I purchased was ready for pickup the same day. I stopped by to pick it up after work and it was actually there. The personnel was very nice, knowledgeable and quick. I was in and out in just a couple of minutes.

Great customer service, usually have parts on hand. A little more expensive than other people.

Good service very be políte

Extra key fob for my Jeep Patriot. Works perfectly. Much appreciation to the refreshingly positive young lady and very friendly military vet (thank you, sir) for the outstanding service. Highly recommended..

The staff was very helpful and friendly as always

Excellent customer service and great knowledge

The gentleman that helped us knew what he was talking about and was very helpful

Ordered online for store pickup, and shipping took a week. When my very important key did finally arrive, they failed to notify me in any way, either by as-promised email or by telephone - even after I called them earlier in the week looking for my very important key. When I called back and they eventually found my key, I drove down an waited 45 minutes while they couldnt program my key. Ended up just getting a refund. In her defense, the manager offered to try to make things right if she could, but at that point I had no new key and nothing else really would have made me happy.

Had ever battery you could imagine..all we nice except one person.

The online experience was great, and I was able to get a great deal on the battery I purchased. Unfortunately, when I went to the store for the pickup and install, I needed to assist the technicians with the job. I would have given a 5 star rating, if I did not need to assist. Thanks!

Online ordering & store pickup makes getting what you need easy & fast. Always a good quality product with reasonable prices.

Great experience!!!!!Bought a Duracell battery for my car.1stUsed the online purchase option with 10 percent discount code and local pick up.2ndIn and out of the Wilson NC store in about five minutes.3rdTeamwork was displayed, with the fast and efficiency of my shopping experience.From online shopping to express pickup, it was very different than my typical parts purchase experiences.I recommend that you try Batteries Plus Bulbs

Went to your Wilson store this morning to pick up an online order and was greeted and helped by a very sweet and friendly young lady. I didnt catch her name, but her service was fast, friendly and effecient. Most of all wad thanked with a friendly smile on my way out. You guys are the best. Keep up the good work .

They were extremely nice. They worked quickly and saved me from having to buy a new phone.

Representative in store was very friendly and helpful. Received excellent repair.

Order was processed quickly. Associate was polite. Order was correct.

By far the best service i have had at a place in a long time. The lady behind the counter was very knowledgeable about the different batteries there and even got me to buy a few LED light bulbs that i love. I highly recommend going there for all your battery needs. Just ask for ginger i think was her name

Bought battery for truck. Ordered on line for 10% savings, plus received coupon for $10 mail-in rebate. The staff was very helpful, knowledgeable, and professional. Worked safely by asking to delay installing battery due to raining & storms in area. Returned a few hours later for quick install. Both guys thanked me for my business. I will continue to give my Wilson, NC Batteries Plus my business.

I needed a key cut and programmed in Wilson NC and Candace went above and beyond to satisfy me and make sure I had what I needed. She was AMAZING!!!! Best customer service ever!!!!

7wkxf4n8x7 Thank you for the recent battery replacement. I was pleasantly surprised at the price and excellent service. Ill be sure to share with my friends.

The staff are very helpful and goes beyond what we have to accept as customer service.

The Batteries Plus Bulbs located in Wilson has the best service around. The staff is so friendly and their work there is fast. Everytime Ive been they have treated me with a smile and friendly service. They always know what I need and words cant describe how pleased I am with this location!

I ordered online and pick up at the store was easy, they had my battery when I got there, I gave them my pick up number and the guy came out to install my battery in my car, However he was unable to loosen the battery harness and suggest I take it to a mechanic. I left with the battery and was able to install the battery myself. I found out that the guy had been turning the bolt the wrong way thats why he was unable to remove the battery. I guess it could be considered an easy mistake but he works here and changes batteries daily.

Best price and in and out fast !!!!

When I purchased my golf cart batteries it was raining, however that did not stop the employees of the store from removing the old batteries from my car and loading the new batteries. I installed the batteries into my golf cart and after charging them, they worked perfectly. When my other golf cart needs batteries, I will purchase them from Batteries Plus.

I received great service and they were very friendly! Also, if you’re having key fob/key battery problems please go to Battery Plus first! AutoZone and any other place similar is a waste of time. They won’t install your battery. 🙂

Needed electric scooter batteries... I found them here. The staff gladly recycled the old batteries and took the time to install the new batteries. The batteries worked well... Thanks for the great service!

Always helpful. Great place for cellphone batteries or other battery requirements. They had battery I needed, in stock.

The young lady that assisted me was Candace she was extremely nice and a pleasure to deal with.

Noah was extremely helpful in helping me with cell phone battery. He was professional, delivered top notch customer service, best place in Wilson to buy batteries.

Frank was most helpful getting our battery ordered and testing the older ones

ALWAYS HAVE WHAT I NEED,AT A GREAT PRICE

Always has what I need from batteries for my xbox controller to an iPhone charger. Great place!

This place was great. I was lost when it came to buying a new battery for my car they were able to explain it to me without making me feel stupid. In my opinion this is the only place I will ever by batteries from again and so should everyone

Fast and friendly service with no hassels. Thank you!

Highly recommend this place!! They fixed my phone screen in less than 2 hours and it looks as good as new. Very friendly staff also! 😊

I placed an online order and got a coupon to save some $$. My order was ready and correct when I arrived. We are blessed with a great staff in Wilson!

Outstanding staff and buy car batteries and get your Samsung Galaxy fixed too, all in the same trip.

Great variety of batteries & great service

Staff was great. Just had the battery installed, good price, time will tell if it was a good value.

Needed a Battery for my portable generator and as always these folks have what I need, thank you.

I have been dealing with Batteries Plus in Wilson for many years, and I must say the experiences have been steadily going down hill. My most recent disappointment was last Monday when I made an appointment with them to have my daughters cell phone fixed. I live in North Rocky Mount, so the trip to Battereis Plus is about 35 minutes each way. I left work early, rushed home, got my daughter and made it to Wilson on time for my 4:30 Appointment. I handed the phone to the staff (sandy brown hair shoulder length lady) and she removed the phone from it case and laid it completely on the counter. She rocked it back and forth on opposite corners and said the frame was bent and could not be fixed? First off, why is this not explained online so we know there is a chance it cant be fixed??? BUT what really frosts me is the phone has a CAMERA....the CAMERA has a lens protection ring, which is raised from the frame of the phone....SO IT CANT SIT LEVEL ON THE TABLE unless she put the camera over the edge... REGARDLESS, we wasted and hour and a half of our time and fuel because of the ignorance of the staff.. I just spoke with the Manager Michelle, and while she wanted to be helpful, the most she could offer was I appologize. I did not expect the world, but I certainly thought I would have been treated better, as in fact she played that is your side of the story cause I was not here ploy with me. As an employer I know how hard it is to get good help, but I also know that customer service is what keeps people coming back.. I will not return to this store, and possible boycott Battereis Plus in general. The icing on the cake was when I got the email asking why I missed my appointment... REALLY.Since the price was almost the same as Apple I would recommend and will only visit Apple approved service centers in the future.

Very courteous staff and they the battery that I needed.

The staff knew exactly what they were doing and had my screen fixed by the time we finished lunch. Quick, easy, and very reasonably priced.

They didnt have the battery I needed but took the time to find another location that did

I went in the location on Monday, September 1, 2014. I was returning so bulbs that I purchase that was the wrong size. the employee name Frank. he is an older man, he had a bad attitude. He went in the back office and was calling me out of my name. I told him, I was going to report him. He told me he did not care. Frank doesnt belong working with the public. I know they can find someone that like there job and are not prejudice.But I told the Louis the manager, I think about my experience and he said. He was going to address the issue. How do you get mad with a guest for returning light bulbs. I think he should be remove from the store. Debbie

Polite, well informed staff

Very friendly and helpful nice place

Employee was very courteous and helpful

As always they have what i need with quick and friendly service.

Great service.

Easy and the lady was extremely nice

Very good knew just want I wanted

They were friendly and professional. They had the item ready for me for pick up.

Excellent customer service

Excellent service, very satisfied.

Service was great!

Great customer service!

This store rocks!!! Keep up the good work!!!

Friendly service

Has a lot of batteries to choose from.

They had the battery that I needed.

Really good place they helped me work out with what I was looking for