The one staff member that I interacted with was very upbeat, helpful and professional. This store is very organized and clean. I will definitely return.Also. I found some good office items on sale, including a mouse pad for just 49c. :)

I wouldnt go to this store if it wasnt for the fact I need to print things regularly. The customer service is always horrible. I am never greeted when entering or leaving the store, even when they are looking right at me. I needed some help in the printing section and one lady was already being helped, there was two people back there. Instead of acknowledging me he just sat in the back talking. I waited for over 20 minutes just to get some more paper. The workers look like they are bothered by the fact that you are there.

Service good. Products unavailable.

UPS website says last drop off for packages is 5:30. The typed up sign on wall behind counter says last drop off is 4:00pm. UPS driver was just pulling away when I was at counter. And that was a few minutes before 4:45 PM. So what is the actual time?????? Not good when Im dropping off business packages that are time sensitive and you expect to be able to drop them off by time stated on UPS website so they get shipped off the same day. Would be nice if UPS and Staples would communicate and correct websites and signs.

False advertising! Went by here to pick up an office chair for the better half. She found one she liked on a stack out with a price of $72 and change. When we got to the register the chair rang up at $179. The manager (Troy) was called over and said no its only the grey version of the chair I picked up that was on sale (we got the black one). Took him back to the stack out and yes there was 4 grey chairs there but in the same stack out there was 4 black chairs with only one price that was above the black chairs! I asked Troy why were the back chairs in this spot with $72 price tag if they were not $72. He said they didnt have anywhere else to put them so he placed them here since there were the same model just different colors. I could understand if there were 2 price tags, one for the black and one for the grey, but there wasnt. Only one price tag above the black chairs. My warning is to make sure you check the price before you pay for something. You could pick up a chair thinking its $72 because thats what the tag says get to the register, be distracted and not paying attention and get charged more than twice the marked price.

I give them a 1 because The Mexican girl that they have working in the Fax department was extremely rude.... I asked her to call her Manager ...he did come to help... but he was just as unfriendly with no smile....I wont be going back to Staples again.... People that work in customer service should keep a ready 😃 ...when someone ask you for help you shouldnt have a frown on your face...I give them a 1 because the cashier on the other side was extremely friendly coming in and going out of the store.....some people just dont make sense.

Ordered online for the 1 hr. Pick up at 11:14 AM got the first email right away telling that order was place and to wait for the pick up email. Nothing as of 12:30. Called the store and was on hold for over 20 minutes not once but twice. 1 hour pick up is false advertisement.

Only the cashier was helpful. We wanted to purchase a computer n Wilson was out of stock. We ask the sales to call another Staples n he acted as though we were bothering him. Not helpful at all. Thanks

Great helpers on the floor.

I went in the store to drop off a UPS package on 11/1/18 at 9:52am. The woman at the front desk greeted when I came in the door- very nice. The woman at the counter in the printing dept barely spoke and had a nasty look on her face like she didnt want to help me at all. Very rude. Needs training in how to be a good service representative and how to be pleasant to customers. She told me to walk over to the UPS desk and then went back to the main counter without a word where she printed my receipt. I found myself following this woman around while she said nothing to get my receipt.

Employees great service. Very polite and helpful store clean and neat. Found everything I needed.

Adequate service in stock. A standard Staples which is fairly well-maintained. The copiers do not except flash drives. Will have a do behind the counter.

Great help with associate up gront at checkout area. Young,pleasant and helpful....clean area,good sales

Staples Wilso, NC store is a dependable store to shop for home, office and electronic products at reasonable prices every day, and for extra savings if you watch their weekly ads for sale items. If you vombine the store with online special products snd offers, the chance of buying something you really want or quickly need all but the most impatient buy is fairly assured of finding a bargain unmatched elsewhere.

Very helpful in placing an order from their kiosk in store and arranging delivery.

Got to this store at 6:05 pm on Saturday, 12/31, to buy an ink cartridge. Did not know store closed early, no sign on the door indicating such and I saw customers at the register. When I reached the door a male employee approached it from inside and rudely yelled were closed, walked away, then returned to open the door for the customer leaving so I tried to ask if my reward coupon (expiring 12/31) was valid online. I was mid-sentence but he ignored me, shut the door and walked away. The customer who had just walked out saw this and said, That was mean! It would be different if Id rolled in there at 9:05 pm on a Sat night! Totally sucked.

Staples claims 110% price-match guarantee. Manager lied about their policy, refused to match walmarts prices, and asked me to leave the store. The price match was to fulfill a Christmas Angel wishlist where the needy child only requested a calculator and a bra for Christmas.

Always spend too much money at Staples. Its the place to go for school and office supplies. Just love this store!

Another company that will be a thing of the past soon!!! Most items 3 times higher for the same exact item as WM DG...The ONLY possible reason i can see to go to a Staples is the make a quick copy or copy something your printer is too small for..But let me tell ya what these jerks have done...want to make a quick copy...You CAN NOT PAY IN CASH!!! You want to make a 8 cents BW copu...you got to make a $1 dollar Staples Card at a kiosk...swipe the card...it pulls the $.08 cents...but now staples has your DOLLAR!!! No 8 cents...the other .98 cents is on a card youll never use or lose!!!Ill never walk in a STAPLES again long as i live...Plus tge staff at Wilson NC and most Staples are jerks...o ly there a few months before they find another job!!!!STAPLES SUCKS

Kristin in the printing center was AWESOME!! She gave me great advice and I am really happy with the way my product came out!!

Great store! Troy was very helpful!

Found just what I needed ... sale items well stocked ... 1 or 2 items a bit more pricy than my last visit ... customer service was great.

Great place to shop for supplies needed for my classroom. The staff is always there asking if you need help.

David was very helpful and knowledgeable. First class experience

They supposedly offer cell phone repair.. I called to receive a quote and was told I would pay 49.00 to send my phone off if the other company could repair it they would deduct the 49.00 from the unknown price if they couldnt repair I was out of the 49.00.....Almost sounded like a SCAM...

Very informative on purchase of new computer and transferring files from old computer

Rushed down before closing... Online store closing was advertised as 9:00 the time is now 8:45 as I am writing this. I got to store around 8:25 only to find a large pallet blocking the entrance. My luck.... :(

Very in experienced workers in the print place

EVERY TIME I GO TO STAPLES THE EMPLOYEES ARE NEVER THE SAME. I WENT IN TO GET SOME NOTEBOOKS CUT IN HALF, I HAVE DONE THIS SEVERAL TIMES AS WELL AS OTHER TEACHERS AND THE PROBLEM IS THE SAME. THE COST IS NEVER THE SAME OR THEY SAY THEY CANT DO IT WHEN YOU JUST DID LESS THAN A WEEK AGO. CUSTOMER SERVICE IS TERRIBLE EVEN IF YOU CALL AHEAD. I AM CURRENTLY LOOKING FOR SOMEWHERE ELSE!!!!! IF I COULD GIVE YOU LESS THAN ONE STAR I WOULD!!!!

Very rude staff. Have spent thousands over the past 5 years, now they refuse to print birthday invitations for my children. Would leave 0 stars if possible. Manger quite rude, should not be in a management position.

Store was clean, well lit, friendly staff, and well stocked.

Knowledgeable associate, equipment issues

The staff was very helpful.

Nice store and awesome selection

Friendly and helpful staff!

Sales rep was helpful

Picked up school supplies for s friend.

Organized and easy to navigate

Good customer service

Printing Services are terribly slow

Nothing but one copier was working

They had what I needed.

Great service

Not bad

Worst Staples experience ever.

Meeting everything for office, substitute the prices are a bit high.