I ordered back/bottom slings for our chaise lounge on 6/29/21 from patioslingsite.com. Despite taking measurements 3 times, the slings arrived flawed. Upon reviewing photos I sent of the finished fit, they quickly agreed to re-make my slings at no change. In fact, the option of a refund was also mentioned. After providing additional photos, measurements and speaking with the Owner, a second set of slings were Fedexd and fit perfectly. At the end of the day, all that matters is finding a company that stands behind their products.

Ordered multiple size slings about 3 years ago, they all came in perfect. Planning on doing that again; but see these bad posts. Hope they still come in great.

Be careful ordering from this company.When the slings arrived there was a note with them to say that they would measure 1/2 inch less than the dimensions I gave them. The slings are too short. In addition the fabric has stretched sideways within a week of use so that the slings are baggy. I have ordered slings before from another company and there was no problem of this nature.

We ordered these after VERY careful measuring as instructed by Patio Sling. Even took the chairs to the store where chairs originally purchased to have them check our measurement (contracted to install them). When received, they were too big and looked rippled & sloppy. Understand no refunds if product is not properly measured, but we measured EXACTLY as Patio Sling specified that we must. The fabric is good (the only reason to give even 2 stars). Just do not expect them to fit as they should. Poor business practice to not return ANY of our emails and phone calls.

Company does not answer their phone nor do the respond to emails (both red flags). Their website is not secure and does not use encryption--do not do business via credit card with this company.