If I could give this business a 0 star review I would. This review is from about a few weeks ago because the normal manager wasnt there so I thought she quit. when I saw the blonde manager working there I was so happy because she was so sweet, very informative, and nice, but when I heard that she wasnt there anymore I thought I should share this. The manager was very rude and nasty to her employees, she was even talking trash about another employee of the company who wasnt even there, due to me knowing the other employee working from a prior visit and there were only 2 workers in the store including herself, I dont think she knew I heard her but I definitely did. I for sure wont be back.

Went their with my friends last night after we went out to eat, we had a good time they had lots of options, lady was lovely and showed me some awesome edibles, was funny though my third friend was memeing and kept using her number for all the purchases! Had a fantastic time. Treated us as if we were regulars!

One of the coolest shops Ive been in since Ive hit town, great service from both Jackie and Taylor. Outstanding personalities for a great shop like this, definitely would return.

Im wanna give 5 stars because I love the customer service here. The store manager and the tall guy with the beard are especially so friendly and very helpful every time. My only complaint is that theres never anywhere to park. Even when theres nobody in the store it seems like all the parking spots are full and today I had to walk through a giant puddle with my brand new white kicks just to find that the store was empty so it looks like the parking spaces are filled from people that are elsewhere. The parking lot is already small and not easy to maneuver so I wish you would atleast free up some decent parking for your customers. When its easier to park here Ill give 5 stars!

Amazing customer service and they remind you to check everything in the store itself so that you dont end up with a defective one.

Excellent store with a wide variety of options and a fun staff that have the knowledge to show you exactly what youre looking for

They sale fake SMOK products get out of here I bought a smok vape less then a week ago (7 days) and like in the 4th day the vape just stop working randomly! Show up today at the store try get some help I spend 60 bks on the vape and it’s liquid, I wasn’t trying to take advantage just trying to get some help even told the manager that take the first one (factory damage) and I will pay half a price for another one in order to get a solution! And they refuse saying to refund it to the original smok vape store like really 😅😅

Great service from caine and jordan

Got a holographic glass water pipe not too long ago and its cool. Just wish the store was more updated. Looks like a skating rink from the 80s with the carpet and colors, not really a winter park or college student vibe.

Great staff. Good selection of pipes and accessories

Amazing people here I love this store ♥️

Disposal vapes are over valued in this store go to another price avge it’s 10$

Amazing experience! Great people !!

Great shop with great prices, Glen is always friendly and helpful. Will definitely be coming back

Danny was outstanding, excellent customer service... he got me exactly what I was looking for and very quickly. Highly recommend this place, its very clean and inviting.

Great place to shop for vapes and cbd products and water pipes everything is reasonable priced and friendly employees.

Melinda is so sweet and the place is a chill vibe and nice. Definitely coming back 🥰

Best and clean smoke shop I have ever been too ❤️🥰😘😘 !!! 10 out of 10 !!This is my one stop smoke shop

Been going here for years and these guys are AMAZING! Glen has bent over backwards to make sure I got all my items shipped to Tampa within days even though that’s not his job. I highly recommend shopping here for all your smoke shop needs, they have an awesome selection and great pricing. But if you want the best customer service in the world, ask for Glen, he’s awesome!

Best smoke shop ever! Great staffing! One staff member, Fabian, is my favorite staff member. He is always super friendly, and is willing to put in the time and effort. He always answers my questions the best he can and takes the time to show me all the products I wish to see. Absolutely love coming here!

I went over there on Wednesday, August 8, and I was greeted by Fabian. He was really nice and took the time to greet me and help me with all the questions I had. He was very patient with me when I asked to see the different water pipes. Fabian was really friendly and kind. I really enjoyed my time at this location. Climax is now my favorite smoke shop.

Great place and sell the my favorite CBD pen

Awesome prices best place in winter park if your new to kratom. Great Vape flavors and deals rivals online prices couldnt be happier with them!

This place is incredible I will definitely be returning and highly recommend it!!!

Was looking for a few specific things. Austin the manager was great!! Friendly, knowledgeable, and did a great job up selling us on better products as he fully understood our wants!! Pricing was way better than Climaxs competition which is just up the road. Warning, parking is difficult, but worth the little extra effort for a quality shop!! We will be back.

Have been in several times and it has always been a great experience! Was in a few days ago and met JP. What a great guy! Answered all of my questions, made suggestions, listened to my needs; just absolutely great! And he was genuinely interested in helping me! JP has made Climax Smoke Shop the only place I go for supplies!

Wide variety and very knowledgeable!!! Made me feel comfortable to ask any and all questions I had. Also adjusts prices and will work with you. Very nice place. Impressed

Best place in the world. Best prices for good strong pieces and tons of sales! Plus the workers are really cool too

ABSOLUTELY stunning store. The two guys working (I believe Matt and John) were amazing. Super down to Earth chill vibes. Love it so so MUCH!!! I will definitely be back!

Always a pleasure to come to Climax, in Winter Park. FRED! Is phenomenal and a pleasure to work with.His knowledge about the Vapor Culture has made me have confidence that I am purchasing the right products and not wasting my money.Thank you for keeping it real Fred & your honesty!I am a loyal customer now!

Nice shop. Very clean and organized. Glen is very knowledgeable and helped me find exactly what I needed.

I gotta say i love this shop they always stay stocked and the two guys there John and Matt defiantly know what there talking about and make coming in seem more like being with friends then just trying to sell u stuff. Great prices, selection on glass blew me away. probably the best shop ive been too.

Melinda and Daniel were so helpful and sweet! will be returning!!!!

This is the best place around to go for all things smokeable! They have a great selection and the staff is really friendly and helpful. Sarah showed me a few new pieces I had never heard of and you can tell she knows what shes talking about and definitely steered me in the right direction. Definitely recommend!!

This place is very well managed. Glen the manager, was extremely knowledgeable and hilarious! I will definitely be coming back to this specific shop!

Stopped in to get help this morning with my vape. Matt was awesome and made sure I knew exactly how to use my mod. Love the store and had such a great experience. Wont be going anywhere else.

I came there not knowing what exactly I wanted or needed and the staff was very knowledgeable. Espeacially the bald guy with the beard... I think his name was Glenn. great customer service

Came in today to buy some backwoods and the employee Matt and Mike treated me with excellent service and made my visit one to remember! Because of this I’ll be coming back anytime I need a blunt wrap or anything else. Hope to see him again soon!

I came in today and this is now my favorite Smoke Shop. As soon as I walked in, Fabian said hello to me and acknowledged my presence unlike many ther smoke shops I’ve been to. He automatically asked me if I needed any help and then proceeded to help me with my questions I asked. He helped me pick out juice. Fabian was very helpful and I am definitely recommending Climax to my friends and family.

I came in to buy some juul pods today and the service was excellent! I’ll definitely be coming back. They let you Slap a sticker on their wall and sign your name, coolest smoke shop I’ve ever been to. I believe their names were Matt and Fabian.

Stopped in for some Raw tips. The selection was amazing. They have a whole wall of just Raw products. John and Matt were awesome and made sure I saw a little bit of everything.

I love this place. Staff here is always willing to help you and john made sure i knew how to use every function on my new vape b4 i left even. Gotta say this smoke shop is all about customer service not just a buy are stuff or leave kind of place

Great variety of CBD and e-cigarette options. My favorite place in town to go to! A must see place.

Ive never been to a headshot that had such a helpful staff or one that had exactly the obscure items I was looking for. Fabian was a pillar of information and eager to make sure I was getting exactly what I wanted. I could not recommend this location and staff more, pleasant experience and great prices.

This is by far the best smoke shop in central Florida and I have been to a lot but strictly because of a employee that goes by Matt he knows exactly what you want/need before even asking he is what you like to call a smoke shop professional. You could ask for cool and he would already have a pack of juul pods with the price after tax before you can say cucumber, that’s called talent in the smoke/tobacco industry I gave y’all a 5 star rating but I think that’s kinda underrated so I’m gonna make it a quick ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I went in to look for a bottle of 3% vape juice and had no problem finding the best flavor for me with help from the sales staff. A young man named Matt helped me find what I was looking for and rung me up with a smile, I really appreciate the customer service this store has to offer and that’s why Climax has become my go to place for all my vaping needs.

Friendly service, always able to find something we need :)

So I came in earlier today to speak with Matt and John about a new concentrate pen and I gotta say they know there stuff, super cool guys. I’m coming back for a nice water pipe next. I can’t wait!!!

Glen made my experience at climax amazing! He was very helpful

Jordan helped us so much! Great place if your searching 100% recommend.

Went there for the first time tonight & had such a great experience. The employee working was Jp & he was so helpful, patient & very knowledgeable about the products. Great guy, great store. Definitely 5 stars.

Matt who works there is amazing. Very polite. Always helps me w the upmost education.

Wonderful service and beautiful shop. Glen made sure I walked away with the right product for me and was amazingly helpful and courteous!

Place was super cool! Mike was awesome and helped me choose the right vape. Loved the place will be back soon

Kacy, Matt, and John were all incredible today! I was having problems with my vape and with their knowledge they were able to fix it! Great atmosphere and employees definitely my new favorite smoke shop!

Awesome store, helpful staff! KC helped me pick out the juice I liked for my vape and helped me replace the glass on my vape. Prices are a little high for juice, but other than that I had a great experience

Its a really good smoke shop staff is very nice 10/10 would recommend!!

By far my favorite smoke shop in Winter Park. Shoutout to Matt at the register for helping me find exactly what I needed vape/glass wise. Best spot in town, hands down.

Very clean and friendly!

First time in, nice store with tons of selections!! John and Matt were super helpful with finding me the right vape pen, great incense flavors too! Will MOST DEFINITELY be back for more!

I just went in there to pick up a few small items that I needed and I was greeted by John Matt and Casey. All three were extremely polite and knowledgeable with my questions and gave me Superb service. I will be returning soon!

Best smoke shop in Orlando! Nice dude Glen helped out with everything come. Come vist Glen the og

Great shop kinda hidden but the people in there are great. met matt and John and had a fun time shopping, this is my new smoke shop.

Marilyn is the best, very knowledgeable but needs to brush up on her Doctor Who. :) I now know lots about hookahs too.I bought several items and am very happy with them.

Awesome shop with huge inventory and variety of products. Staff is very patient and knowledgeable. Sad to hear the lounge closed though.

Came in for some juuls and they had so many different flavors! Michael was super nice and he helped me pick a new flavor to try this place looks really cool i love it!!

I love coming here the store has a great atmosphere and the workers are always friendly and willing to help. Thanks again Mike for helping me with my vape!

Came in on a simple stop by and look, then met John and ended up buying a hookah and gotta say john knows his hookahs. Always coming here from now on for my hookah needs

These guys are super helpful, I think his name was Matt, he helped me fix my vape (I was mostly being stupid but regardless he fixed it fast and was super kind and thoughtful about it) I recommend trying out this shop. They also have sweet deals on vape juice. ^_^

Stopped in today to buy a suorin and some juice and ended up getting a kick ass knife too, thanks again to mike for being so patient! Ill definitely be coming back for all my vaping needs.

This place is awesome! Mike was super helpful.i loved the various pipes and whatnot thatnks so much ill be back soon!

Great customer service and always have the things I need!!

Great prices and employees. Sara has the best customer service and professionalism and I appreciate that as I know how that can make or break a business. This is coming from someone who is a stickler on great cust service! She was very helpful and kind. Thankyou for your amazing service!

Walked in having 0 idea what I was actually looking for, thankfully Matt guided me in the right direction. Found exactly what I needed, in and out in less than 5 mins. Need to find out his schedule so next time I go in hes there

This place is awesome mike was super chill and helped me alot, loved the 4/20 sale today and had a great selection of stuff, got a nice water pipe at a great price ill definitely be back in the future.

Great shop, has everything you need and knowledgable staff. Would recommend everyone to visit.

Mike was awesome loved the shop it looked super cool. The prices were great and the choices were endless. Thanks fo the help I will bebback soon

Olivia was amazing! Great experience with helping me pick out my new hookah!

The only place that was open on Sunday and had exactly what I needed. This is reliability at its finest

This place knows what customer service is. I came in looking for a replacement piece for my pipe after looking in 4 other stores. They didnt have exactly what I needed, but had a bigger piece that was broken. They took it upon themselves to take the broken piece and cut it to fit my needs, for FREE! I could not have asked for better assistance from anyone. Big fan of how they helped me and will definitely bring back my service.

Very helpful and nice. Easy going store with a great staff!

Had a wonderful experience here! Zane was extremely helpful and I highly recommend visiting this shop!

Large place, mike was my cashier super chill dude helped me alot. Lots of variety and things to choose from. Will be back soon

I stopped by on 5/3/18 for some juul pods mike was my cashier he was really helpful. I will return soon and recommend to all my friends

John was excellent in helping me find items through the store I needed. Will definitely be back with more money for more items!!

I came in to look at all the different types of vaporizers and water pipes, Mike was super friendly and helpful and showed me all kinds of different stuff but at the end I decided to go with a pax and Im loving it. Ill definitely be returning soon for some new glass!

Beautiful store I stopped by today and Michael and Taylor helped me out I ended up getting 2 new water pipes at an amazing price. Im glad I decided to stop by today Ill definitely come back .

Came into the store today for some juul pods, Mike helped me out and even showed me some new ones. He was super helpful and really cool. The place was very organized and clean Im gonna be back for all my juul pods!

This place is super cool, i loved all the glass and selctions of stuff. Mike was awesome and really helpful im totally coming back soon.

Always impressed with the selection here and the service is top notch. Taylor and Michael helped me find the right piece for me at a great price, thanks guys!

Cool store, stopped in earlier today because of high ratings, cool glass and Kaci was extremely helpful with picking the water pipe we wanted. A+ Climax!

Very good shop with great selections and prices nick was very helpful and knows what he is talking about. Great shop highly recommend it.

Sarah is an amazing co worker that made my experience a blast! So sweet and funny ! I would send all my friends here

Super dope setup, very friendly staff. Kyle was very helpful 10/10

Climax is a great shop for everything vape. Glen is an amazing sales associate.

Came in today and had to get a new vape, mike was my cashier he was super nice. He knew a lot about all the different vapes and helped me pick the one that would make the biggest clouds haha. Place looks super cool love all the colors and ill be coming back soon. Thanks!!

Very chill place. Very knowledgeable about all vape needs and much more. I really dig this place and the service i was provided. You want a true smoke shop this is it...wish the hooka part was still open though.

I came in today for a new vape battery and michael and shelby helped me out, they were really nice and helpful. This place looks cool as hell too. Ill be back soon

Great store. Great selection great peopleAllison was so friendly & knowledgeableLove the new vape lounge. Awesome!!

Super fun!! Very friendly!! Loved the layout of the store