We appreciate Salvation army & all the Woodland men & women in service, who went the extra mile, in taking our future scholars, back-to-school shopping. This single mother of four kids, will never forget you all and my pockets wont either, WE give big appreciation & love to you all.🥲🤩

My baby git me this ring for our first anniversary. It being a gift it wasnt the correct size. I eventually made it back over to the store & they gladly sized my finger & ordered the correct ring this time around. It came faster than predicted too. This location also has a good selection of Levis.

The place was in disarray. I had that thing happen where I stood at a counter, uncertain as to where I was supposed to take my return, and JCP employees popped out from the back and looked right through me. I eventually found a register area that appeared to be helping people and was left with a long wait and the person who ultimately helped me needed my help to navigate the system. No slight against her mind you. It is irritating when corporations dont train their employees properly. For the staff and the customer. There were some nice deals if you are OK filtering through the loads of stacked product. Lots of staff, 5 people leaning and chatting all along the jewelry counter. It felt like a place that is closing down and the staff is not motivated to care about the customer experience. Perhaps JCP is closing? If so, that would be the end of an era.

Very professional. Awesome customer services. I will begin shopping at JCPenney from now on.

Always good! The sales people there are especially kind and competent!

Only one register open, no one around to help you employees on the phone ignoring you. There lucky to get two starts...

Other than a long check out line, everything was easy to find, clean, no hassle. Ill be back.

Nice clean well stocked store. The employees are nice and thoughtful.

The service was excellent but theres not much stuff to buy shirt wise with pockets

Just looking for a pair of loafer shoes...

Jcpenneys in woodland is a good store

They are trying to provide service to Woodland, the problem is they are attached to the horrible hall.

It was ok but I needed big boy stuff and their selection was not very good.

Sales girl was very nice. Good customer service. Other staff was not helpful nor did they acknowledge my presence entire time in store.

They have alot of shoes and clothes on sales.. area was clean wasnt crowded at all like a few customers there.. wear a mask like always

Nice little Walmart.

Had my hair done here. Awesome customer service!!!

I went at Xmas time everything was all tore up package open up in mens wear they had no nike socks. Not good sales.

Great sales but customer service needs to focus on one customer at a time! This store is getting better.

We love our JcPennys store. Its clean, lots of different departments and very helpful staff!

Customer service was nice & fast. Can always find something to purchase.

Cool place but seems like racks are empty

Decent prices and not packed!

Youre very helpful. I bought things on sale. They were good discounts. All the help was very good.

Very small selection of boy clothes. Its like heres some stuff with dinosaur and some with cars and thats it. And for girls heres a 50x50 ft section. Its messy most of the time. The lines are always long, its like theyre not allowed to place more than one cashier per store at a time.

Always a great experience...visited my haircut stylist, Nora..then did some shopping and had great help finding price check by this helpful young man. Prices are hard to beat along with the choices and styles.

Though it is a small store it has a big outlet store attitude.

We got tired of standing in line and left. 2 other workers past by the checkout counter and didnt help.

Had my hair done by Nora! Turned out perfect!Bella did my daughters hair, she always does a great job!They are g4ea5 ladies! Thanks again!

Good deals...nice folks...dressings room needed attention.I also did not understand the permanent reduction in the number of operating registers. Why???

They need more help in the jewelry department only two employees working which they were busy. I waited for 15min no one acknowledged me so I left

I havent been to JC Penney in a long time but am impressed with their selection and great deals. I was especially impressed with how eager the staff were to help me save even more. I am going back for sure!

I visited Sephora Only and the associate who assisted me was Very knowledgeable. She helped me a lot with skin care.The Downfall of this store is they carry very little product.Not enough help.No sink area to do proper facials.

Love this store and the most helpful assistance so nice

Great store wonderful employees all very friendly and good help when needed. Also they have good sales

Older store, but the addition of the Sephora has improved my opinion.

Very rude jewelry cashier and very rude customer service jewelry return

Nice Service

Shopping experience was fine until we went to check out. There was a JC Penney employee who wasnt working that day in front of us making what we thought was a purchase. She proceeded to make at least 5-6 separate purchases. It took what about 10-15 minutes for the checker to complete. We were the only other people who needed to check out since it was closing time. I wish she had the courtesy to let us check out before her multiple purchases. We were done in about 1 minute. We did not leave happy.

Still open in spite of the naysayers

The kids disney area needed to be. Cleaned but the Jewelry Dept. People were very helpful and knowledgeable about thete product.

Good store for clothes and shoes

Im going to say, this place has good deals and great people work there. Its the only place in the mall just about. Thanks JCP

Not very much of a selection for larger people and is to expensive

Organized and clean. Prices slightly higher than other stores. Great deals when things are on sale!

Its the last man standing,at least in Woodland. Good store, lots of selection, very fair prices, (they have frequent sales with big discounts). Staff is friendly and helpful.

Ok, usually cant find reasonable $$$ item. I have better luck with on-line stores. Use this store for last minute items, but usually disappointed. Town Penney just doesnt carry what Im looking for most of the time.

Lots of cute/quality clothes on for summer. Lack of sales help but dod fine on my own. Mostly everthing marked down currently. Easy parking and close

Great prices on clearance items. Helpful and happy staff

I always get real good deals at JC Pennys. Okay thanks

Sephora had excellent customer service. I came in 10 mins until they closed and the staff were patient and helpful in spite of yhe fact they were almost closed.

I went to JC Penneys to purchase work clothes, while I was there around 340 - 4 ppm there were maybe 5 other people there shopping. All female clerks were chatting away. I walked around the entire store for 2 1/2 hours. and sadly not one clerk ask me if I required any assistance as I went in and out of the dressing room while carrying a ton of clothing. When I went to leave through the womens/mens side there was a young man at the counter. Very polite said Hi. How are you today I replied great Thank you and went to another clothing store. In the PAST the young gals would possibly ask if you needed different sizes, then offer to get them for you. Not at the current J.C. Penned The Salon sadly is the same way..

Its small there but not too bad there either but it is in the mall, wish it was bigger.

I love Jc Pennies. I need a gift card for 2,000 dollars to shop!

Nice junior clothing section and a nice selection of jeans. Good prices too.

I love the selection of clothes they have. Good customer service too.

The prices were good. The staff went above and beyond to help me find what I needed.

This store is terrible. Its no wonder the company can barely stay in business. Everything is behind the times. This location has limited selection in most departments and lots of wasted floor space. I did some online orders this week and the staff were confused by them. Took more than 15 minutes with no line just to pick up my prepaid items.

Great customer service but young plus size clothes are lacking. Only older ladies plus size clothes.

A place to get big and tall size, 3XXT to 7 XXT clothing. Shaq ONeal on CNBC endorsing big mans attire. Also reasonably priced as well.

Great clothes not really a big place

Great sales and Staff were very polite and helpful!!!

Love Sephora and the jewelry selection.

Great sale prices.

Always fun to window shop

Perfect! excellent service

Nice place pretty well organized.

Wow! There were lots of shoppers looking for deals on this thanksgiving. There was a huge line, but everyone was patient and the Jcpenny employees were very welcoming with smiles to share.

I love JCP

Its hard to find somethings. I like to do it online

My kiddos love the Disney section.

Great helpful people Great products

They have cute clothes for my faughter.

This is almost the only store at County Fair Mall thats functional. I use it mostly as my catqlogue purchase pick-up location.

Good place go shop

Very good very polite and nice product

Great on sales today.

Nice small store, if you do not like crowded shopping

Other JC PENNYS are way nicer

Like the cute clothes but its a messy

Very helpful ..great experience!

The dressing rooms were full of clothing. I wanted my grama to try on some clothes and there was no room

Very nice and fast in and out

The staff was great the store was very hot air conditioning broken again

Love the sephora❤❤

Lines are to long not enough cashiers especially on days of sales not good

Great customer service today and yesterday! Thanks!

Finally something in this mall!

Cant even shop because it is so hot in the building

Good service good buys

Went there to buy a tuxe. Many things to choose from but there are not enough sizes for people with small waists.

Cant seem to find same type of style of clothes as 2 weeks ago.

How is the jewelry 70% off but still very overpriced...

Very helpful staff ☆

I tried to call about their shoe selection, and was put on hold for 15 mins before I heard someone pick up the phone then immediately slam it back down and hang up on me. I just wanted to ask a question and I wasnt given a chance.

Very friendly staff. I wish I had her name to write here.

Great customer service

It was nice everyone was kind

Hard to find the size pants I need but I did find something this trip.

Shopping was rather uncomfortable the AC wasnt working correctly it was warm