Ive taken 3 different cars here since 2019. I originally went to them because they were close to home. Once I experienced their professionalism, courtesy and service Ive not gone elsewhere. Ive moved out of town and will still go with Paul and the guys at Auto Pros. Save yourself the time, hassle and likely some money and take your investment here.
Got some work done on my 07 Ram 1500 4x4 a little while back. The staff i talked to were friendly, and didnt force me to commit to any maintenance items I wasnt ready to at the time. They worked with me, got the work I did say yes to done efficiently, and I havent had any issues with those items yet. Definitely will consider them for future work items on my pickup.
Love this place. I have 100% confidence in their work and their genuine desire to help. They feel like family!
I came to them in a very rough car situation and they were very honest, straight forward and helped me with understanding of my situation. Great guys! These are the only mechanics I will take my vehicles to from now on. Their honesty and willingness to help costumers with a great price and full detail of what they are doing to your car is amazing! They took the extra time to explain to me in full detail of what they were doing and why the price was that price! Amazing experience!!!
Great people, very friendly and willing to go the extra mile. Highly recommend giving them a call for anything you need serviced
Auto Pros - Expert Car Care - in Woodstock, Illinois is the place we trust with our familys and our business vehicles. Honest work and fair pricing keeps us coming back. Thanks Paul.
I purchased tires for my car, good price and quick install. Paul is fair and treats y9u right.
Have taken my truck there alot they do awesome work and the prices are a good rate.
Good people and there willing to work with you.
Been going to them since before they even were auto pros very honest and reliable above and beyond my expectations highly recommended
Service was prompt, professional, & polite.
Paul, Daryl and the entire crew is phenomenal!
Knowledgeable and reasonably priced repairs. Nice people to deal with
Always do a great job and have good prices!
Great great honest shop!!! Been going to for years and will continue!
I traveled to Woodstock for a local Obstacle Course Race from Minnesota. My car was making noises on the six hour drive so I called them early Saturday morning to find out if I could get it in after my race. They figured out the problems, got the parts, stayed late to fix it, rotated my tires for free, and helped me through something that was very stressful and could have left me stranded in a different state.While I was in the waiting room they were also helping another person in a crisis situation and they were so thankful they were almost in tears.Helpful, friendly and considerate.
Paul was great! Service was outstanding. He explained in detail about parts, options for tires, etc. I was happy with the price and repairs. Definitely my go-to place for car repairs, oil change, tire rotate, etc.
Great mechanic. Very honest and thorough.
On the road from Canada. Had a brake issue that was misdiagnosed by another shop. Not only did Paul find the actual problem he fixed it the same day at a very reasonable price. It was not even the far more expensive problem that I had suspected. Friendly, fast, reasonable and great work! Was a blessing to find this place. The Google reviews do not lie. Go here.
They had helped me with a difficult problem with my car, at no charge! They offered a free saftey inspection, and after my car continued to have issues, they kept my car for a few days to attempt to get it to act up. Although it never acted up in their care, they still went ahead and checked out a few more things in my car, and found that my ground wire was completely green. They replaced it, and so far, my car has been starting and working! I may so grateful for their work, and ALL with no cost. THANK YOU to everyone there!!!!
A++++++ Friendly, Professional and Sooo Reasonably Priced.. I recommend them to Everyone I know !
Auto Pros is awesome! When my car went nuts I actually posted on social media looking for recommendations because I am new to the area. I received a couple and they had the best reviews and of the couple I called they treated me so well just over the phone. They helped me every step of the way and kept saying to call back if anything was odd or seemed wrong. They seemed concerned about my safety. They helped me my tow I ended up needing even after suggesting insurance to possibly help save me money but it worked out better going through them and they took care of everything. They talked to me 100 times it felt like and were always so nice and helpful every time. They even worked hard to get me the best price. And they fixed it in record time and did a stellar job! I know I wont go anywhere else and would highly recommend if you care about your vehicles, your safety, and your best interest you should come here too!
Took my car in for inspection because I heard a noise. They gave an honest quote for my brakes. They got me right in at a fair price. Very friendly place
My car gave out on me in Crystal Lake when I was up visiting family. The guy who towed my car recommended Auto Pros and I can see why! Paul was courteous, helpful, and runs a great business. I will be recommending them to my family in Crystal Lake for whatever car needs they have.
My windshield transmission/ linkage on my 14 Chevy Cruze broke. I took the car into two dealerships and was quoted ridiculous amounts. I called many car shops and I saw auto pros on google and read the reviews, which all the reviews were good usually you get one review that is 1-2 stars. There isnt even a three star review from what I can remember. I made an appointment which I was late because I made the wrong turn somewhere. I got there 15-20 minutes late. Paul is who I spoke with on the phone as well as the person I dealt with when I got in. He got my car in right away. Its a very nice and professional environment. You can see the work being done on your car through the window inside the waiting area which is nice. They were very quick and right on time to what they estimated it would take to do the work and replace the linkage/ transmission for my window. While I was waiting I spoke with Paul who was a very down to earth person. I also told him about my other vehicle which the window got stuck and asked if he could raise the window since I couldnt afford to put more money out of my pocket since the holidays are coming. He gave me an advice for my vehicle and it actually worked ..thank god! I highly highly recommend this auto shop they wont pull you over and are very military friendly which is a big deal
Always fair, fast, and honest, a great place for any repair or maintenance. These guys back up their work as well, better than anywhere Ive ever gone. Hats off!
Have been a customer of Paul and Darrell since they had the Merlins franchise. Without a doubt straightforward and honest. If the price is out of your budget, they will work with you to make sure you have a safe vehicle when it leaves their shop. In this day and age who offers to give you a ride home and back to the shop if its going to take a while? Only Auto Pros, thats who!
Its always a pleasure to deal with Paul and Darrell, amazing customer service. Thank you for everything guys. Many blessings to you
This is the only place Ill take my vehicle for service and repairs. Theyre honest, straightforward, friendly, and professional. I rarely write reviews, but I really wanted to give this business the recognition that they deserve.
These guys got my car in right away and managed to fix the oil leak. The darn thing was leaking in 2 places, and if I would have let it go any longer, I could have had more problems. Great guys!
Great Mechanics who care about what they are doing and working on! Recommended to everyone with auto needs!
Great place for car repairs. Great service.
Paul and Darrell are great to deal with. I have brought several cars over the years to them to work on.The have always been extremely reasonable for their work.
Know the owner Paul since his previous spot so since 2012 they have extended the life of my 2001 Subaru to 232000 as of today still running strong thank you guys happy holidays
Excellent service. Reasonable pricing. Personable employees who explain what needs done, why, and how they are going to do it.
Its not to often you cant find a repair shop with a professional staff and outstanding knowledge. I would recommend this shop to everyone .
These guys were great to us when we lived in Woodstock. One of the many reasons we were sad to leave Woodstock
I have been going to Auto Pros for quite some time they do good work.
Great people, willing to help...
Best all the way around. Nice, dependable and have integrity.
Great guys, great work, good pricing.
Great service. Honest, knowledgeable staff
Transparency and Honesty.
Honest mechanics at reasonable prices. I wouldnt trust my vehicle anywhere else.
Excellent people to do business with.
Very Trustworthy, great work.
Good honest people, I trust none other for all my repairs, If they cant fix it it is time to replace it!
Would not trust our vehicle repairs with anyone else!!
They are really fair and they know what their doing 👍🏽
Friendly service
Another great visit at Auto Pros! Because of their thorough check of my traverse, they found that one of the brackets that holds the engine inside the car has completely worn out cushion. Thankful that they are so thorough and help keep me driving safely! Visit Paul and the guys! You wont be disappointed!