Excellent experience. Front desk and initial preparation were both friendly and very efficient. Dr. Ullmann, the optometrist, was very thorough and capable, while also being pleasant and very easy to ask questions. He took the time needed to make sure everything was explained. I would enthusiastically recommend this office, and especially the optometrist.

Meant to write a review a few weeks ago. I ended up getting a scratch on my eye. They told me the importance of getting in and told me i needed to get in immediately. I move my schedule around and they have the nerve to call me 45 min before my appointment and said the doctor had to go somewhere else. Lets reschedule. I tried calling them back with no answer. Every time i have called i have had to leave a message. Very dissapointed due to fact you have such great reviews which is mind blowing to me now. I will never reach out to them again.

Excellent experience!! Dr. Ullmann was so professional and kind and was able to answer all of my questions.

Very cold. The doctor wasnt as nice or thorough as Peterson or Janetta would have been.the staff was ok the doctor not so much. Will be finding a new doctor. 100.00 for 5 minutes not worth the drive.00

Information was given freely, most important, they worked within the limits of my insurance coverage.

Very efficient, friendly atmosphere. All employees were in compliance with today’s COVID protocols and protections. I have always had positive experiences with everyone there. Would definitely recommend them to others.

Pleasant staff. Very organized.

Still waiting for them to let me know when my glasses are in. Have not heard anything or status. It’s been a month

The doctor there is awful. I can do a better job guessing my prescription than he can. Sending me home with 3 different prescriptions of contacts to see which one feels better instead of examining my eyes in the office is a joke!

A great overall experience!

Everyone is very friendly, followed Covid protocols and the Doctor was very thorough explaining treatment.

I love this practice! The staff is WONDERFUL and the selection is top-notch! I will go nowhere else from now on. Highly recommended!

They did an absolutely wonderful job. From start to finish. I will definitely be going here for my optical needs for the foreseeable (see what I did there?) future. Absolutely would recommend them.

I am always very pleased with the service I receive.

Friendly efficient service and a very thorough eye exam

This was my first time going to Rosin eye care in Woodstock. First time in a long time since I’ve had my eyes checked. Carrie was the one who started me off with the paperwork then had to go through tests before the doctor did the exam. Exam went well and by no surprise my eyes are good without needing glasses. So from my experience I’d say Carrie was very professional and someone I’d recommend to go to when going there. The whole staff was very pleasant and welcoming.

I owned a pair of frames that my aunt left to me when she passed away and they were very expensive silhouettes. Rosin was able to make my progressive lenses and use my frames and they came out amazing! The wait for my glasses was reasonable and the people were wonderful there! Excellent customer service.

Doctor is very thorough and takes time to understand what you are telling him. The staff is very people oriented. I would recommend Rosin for your eye care needs.

Doctor is great, but over priced frames and a staff that is awkward and cares all about sales. Very unfortunate and won’t be going back.

Fast, professional service. Great hours and flexible. Ordered contacts and they were in fast!

Ive been going to Woodstock Eye Care for over 30 years and have always had a great experience! Dr. Heinke is the best in her business. She takes the time to work with every patient & help resolve any eye issue they may have. The staff is courteous & friendly. I would highly recommend them!!!

Will not go back. Ordered contacts never heard back. They had both cell and home numbers but said they could not get a hold of me. Took over a month to get the lenses, but made me pay up front. Lenses are fine but not worth the aggravation.

I love everything about how I was treated at Rosen, however I feel like my glasses need to be dialed in just a little bit better. And Im hoping I can come back in for some type of an adjustment? Other than that everything was great

Carrie was very friendly and professional. She helped with everything and got us set up with Eduardo to order frames. Very fast and easy process.

Front desk was very friendly when arriving and explaining paperwork. The technology used here seems very advanced. I thought the exam was very thorough. Dr Ullman was friendly and knowledgable. The glasses associate was really helpful at finding me a pair that works with my insurance. I would recommend to others.

I love this place! Fast, friendly and knowledgeable. Always a pleasant experience!

Love the care that I receive at Rosin Eyecare! Long time customer. See Carrie, shes the best!Dan

Carrie and Eduardo did such an amazing job helping me pick of my perfect glasses. They were very helpful and so nice.

Dr Ullmann is a fantastic optometrist. really liked this office. Glad I found them through my insurance.

Dr Ullmann is the best. He fit me in when I had an issue with my eyes. Really appreciate it.

I really had a great experience with Dr Ullmann. Highly recommend him as an eye doctor to others.

I came in unprepared for the appointment. Thank goodness they were. Friendly and helpful isnt a strong enough description of their staff. 5 stars all the way around.

Except for one optometrist that I dont exactly care for, Ive been coming here for years .Staff is very nice and accommodating, never have issues.

Dr. Carla is the best. Very good at what she does. The most caring Dr. I know.

Great service good People

The doctor and staff Eduardo, Carrie, and Katie are phenomenal and definitely what keep me and my family coming back.

Typically Im pretty positive in my reviews, however overall Im afraid Ive had a pretty poor experience with Woodstock Eye.Staff doesnt follow up. The glasses took over a month to arrive. I never knew they were delayed in manufacturing or that they had arrived and were ready. I started stopping by every 3-4 days to get the status and remind them to call me.When they arrived the prescription was off / blurry and gave me headaches. Despite that they told me to try them for a week, it hurt a lot. Looking online headaches are a clear sign a prescription is off and only lazy eye care professionals will tell you to continue wearing them instead of immediately updating them.Be careful with your billing. They wanted to bill me for services I did not request to my health insurance, a scan of my eye I believe. I had only come in for a prescription and glasses. An extra $100+ that arrived in a bill to my surprise.I also got scratch resistant lenses, after a couple months they developed scratches. I had them replace them under the guarantee. The replacements havent formed scratches after 1.5 years, Im suspicious the first pair lenses werent scratch resistant despite paying for it.In the end it took a bit over 1.5 months to get a pair of glasses.

Love the new doc. Dr Ulman is thorough and really nice. I’ll be back.

I got a pair of glasses a few months ago. The staff was quite friendly and helpful. Im typically rough on glasses and the pair of Oakleys I got are holding very well

What a great place..staff is very Good at there jobs and friendly and the Doctor was Awsome..

It was a very pleasant experience. Everyone was very nice and helpful.

Frame selection is a little lacking. Service is excellent, wonderful staff.

Friendly, very helpful, willing to explain details of exams.

Pleasant staff, nice selection of frames and contacts.

Horrible customer service from the receptionist in the front desk katie. I had been going there since I was little and since they switched ownership, its not the same.

I purchase a very expensive pair of progressive High Def glasses with scratch proof coating from woodstock eye care. After approximately 9 months I started noticing scratches. After about 1 year it was so bad I couldnt use the glasses without problems. I had moved out of state so I visited a new optician who told me that the scratch proof coating had failed. The optician told me that the manufacturer warranties the coating for 2 years and to contact the optician I purchased them from for replacement. Woodstock Eye Care would not help me. Their warranty is for 12 months. Think twice before you spend your money here.

Friendly staff