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AutoZone Auto Parts
1453 Diamond Hill Rd, Woonsocket, RI 02895, United States
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AutoZone Auto Parts
Comments
De
Review №1

These guys are great. I bought two new wipers and one of the salesmen put them in for me - no problem!!’

Am
Review №2

My husband ran out of gas and needed to purchase a red gas tank. The man at the desk pointed us in the correct direction and we were in and out in 5 minutes.

Ad
Review №3

The employees here literally saved my life. Came to just have my battery tested and they found an acid leak. Informed me driving it was highly dangerous. Treated me as if I was family. Was able to borrow the store a/c while I waited for my tow truck. Great customer service. Very grateful.

Ja
Review №4

Salesperson was friendly and very helpful at locating the correct model wiper blades for my car. Plus with their rewards card I got 10% off AND a free bottle of wiper fluid.

Pa
Review №5

Usually good service. Good warranty

Ti
Review №6

David really did a great job in helping me with my AC for my car. He is a great representative for your company.

Ca
Review №7

Employee was very helpful.I needed windshield wipers & he asked instead of trying to upsell if I wanted the lowest price or better ones. Because of this I purchased the higher end and he was nice enough to put them on for me!

sa
Review №8

Guy is nice but he was alone and it was too busy to handle phone calls and people at counter

Ti
Review №9

Changed my 5 star review to a 1 star after the way things went down. I back into their little chevy sonic with my pickup truck cause I couldnt see it. I was told someone else had hit their truck recently... Maybe they should park toward the back instead of right next to the door which should be reserved for customsrs. Anyway I thought they had just replaced the $50 part themselves, cause I didnt hear anything for 6 months and, cause ya know its an autozone. But nope they decided to go after my insurance for a dealer repair. I used to shop their all the time, now I drive a little farther to advance. dumbest corporate policies. Id be happy to change this back to 5 stars if something is done about this

Ed
Review №10

AutoZone is a great place to shop for anything that you want or need the workers are great to

li
Review №11

They dont really know what they are talking about when it comes to car parts. But staff is friendly. But your better off with a real mechanic. I went there for a new battery because my car was due for one and was told it was a transmission issue. So they referred me to a mechanic chain down the street who said it was my alternator which I knew was incorrect because I just put all new parts in this car previously so I ended up taking it to my normal mechanic to which he told me its not my transmission or my alternator in fact they both are working perfectly and it was in fact I just needed a brand new battery. And the only reason why theyre getting 3 stars is because of the African-American worker who is very kind on my previous visit for replacement wipers.

Te
Review №12

Good service good price

Au
Review №13

Expensive parts here not recomended

De
Review №14

Very polite and extremely helpful! I am impressed with the knowledgeable staff and their willingness to go above and beyond to care about/for my vehicle as much as I do! Many thanks to the staff at the Auto Zone on Diamond Hill in Woonsocket RI! So grateful and thankful!

De
Review №15

I needed transmission fluid fast & was clueless; the auto zone rep looked up my vehicles make & age; answered all my questions & most importantly listened to me! Good store. 🐸

Ya
Review №16

Easy and fast customer service

Bi
Review №17

I go there for everything.those guys are great. Especially the drivers. Lmao.

Ar
Review №18

Honestly surprised by the customer service. Signs properly propagated. Plenty of deals! Highly Recommend

Va
Review №19

Always have what I need.

Ch
Review №20

Check engine light, free with printout of the issue and parts on hand. Fast.

Ru
Review №21

They defiantly need to take a course on cars and basics

i_
Review №22

Great people and know where to get the parts

Ly
Review №23

The man who waited on me was knowledgeable and helpful. He gave me great service. I will definitely go back again.

Ma
Review №24

My second goto, besides rick auto

MR
Review №25

As of October 2019-I had a customer related issue, and the cashier told me that it wasnt their problem... not only did this happen several months ago, as of April, the general manager of parts completely ignored me 100%. After, I said, are you still hiring for any position at your store? He was with a customer at the time which I can understand holding me off. But holding me off means 1 second sir or Im going to be a while with this customer or something or rather Etc? None of these things happen. Just 100% ignorance and I held my patience. I was there waiting for a response from him literally five minutes plus and still absolutely nothing. Im reporting him to the district manager for sure.October 2020- no longer have the above ISSUES!!! MUCH BETTER..NEW STAFF

Yi
Review №26

Dave provided outstanding customer service. He was so friendly and super helpful. A Plus service and great product!

Al
Review №27

Great place for parts. Cheaper than anywhere else around. Except the junk yard. No hassle tool rental as long as you pay for rental full refund with all tools. So dont lose on😓🙏💪😇✌️😎

Jo
Review №28

Parking is a little slim, but no difficulty in finding a spot when I arrived cause it was not busy. Upon entering I was greeted by an associate. Another associate was answering a customers questions helpfully. While browsing for the item I was searching for, an associate approached me and offered assistance. They did not have the item I was looking for in stock, but was able to tell me which store did and also helped me pick out a car battery for the make and model of my vehicle.

Gi
Review №29

Not very knowledgeable at that location when call for parts they give you one price get to the store and the price is more

Sa
Review №30

Great service

Jo
Review №31

Great help and always have what I need

Ge
Review №32

What a knowledgeable honest and helpful crew at AutoZone. I rolled in there they took care of me immediately help me install a new battery and even gave me a discount. Thank you AutoZone!!

Ry
Review №33

Bought hubcaps here a while back they didnt fit :( Came back months later and made a exchange with 0 hassle

Ba
Review №34

Ismeal and his team were great..needed a battery and he even put it in for me

Gr
Review №35

This location has kind and professional associates. The few times that Ive came here were a success. They answered my questions and provided me some tools to use to fix my car.

Ka
Review №36

In area of other business; across from 1st plaza. Free parking. Helpful although analyzation (plug in) not always accurate or able in scope to read for all dash light issues ex: anti brake/trac off. Basic price point. Have found Park Ave., Woonsocket location better staffed & helpful.

Ka
Review №37

Very knowledgeable

Ka
Review №38

Had the moped battery I needed!

Ma
Review №39

The one on Diamond hill rd. Has great service. Very informative and friendly.

Er
Review №40

I went in to autozone to get a refund and that was done quick thats the way it should be done !

Da
Review №41

Good service and good staff

Do
Review №42

When I need anything auto related this is my first stop, Ive been going to this location since it opened and this plaza since it was food mart lol .The staff is always helpful and friendly

So
Review №43

There was a notice requiring customers to wear face mask but, while I was there, the employees didnt wear face mask.

Al
Review №44

Theyre ok some employees are more knowledgeable

ma
Review №45

The tech Jay was very pleasant and helpful.

Ba
Review №46

The store manager, Reuben went ABOVE and BEYOND for my 19 yr. old daughter. Her windshield wipers broke in the rain...I was several towns away from Woonsocket from where she was and she didnt have any money on her. I called to ask if I could buy wipers over the phone on my credit card and have her go in to get them. He said they couldnt really do that as it was not their company policy. He asked me to hold, came back and said, Tell her to come in, I hv a cheap pair of wipers that I will give her and put on.All I can say is WOW and THANK YOU Reuben for being so kind and generous!!! Thanks for making sure my daughter was safe!

Da
Review №47

Good people

F
Review №48

Very kind and good service.

Ha
Review №49

Nice people and responsive folks. Would assist and help you in any way they could.

Ma
Review №50

Very knowledgeable. Very helpful.

Da
Review №51

They are good people and very professional and they help you on anything you need for you car they are friendly.

Jo
Review №52

Great deals and excellent customer service.

Er
Review №53

Fast and easy just the way i like it!

Je
Review №54

Love auto zone . They might know, they might not . Lol

Sa
Review №55

The ice water was phenomenal, and the receipt paper was quiet!!!

Ro
Review №56

Good quality service n u can find what u need

ja
Review №57

They had parts, not the ones i needed, there was no one there,about 15 min later a guy came from back ??

Me
Review №58

Very expensive and very rude. I was talking to the employee and he completely ignored me and spoke over me to my husband!

Gr
Review №59

Very unorganized staff. Almost never have anything in stock, then they send you to another auto zone all the time. My question is how can they stay in business that way. I waited in line 1/2 hour + with family in the car so, I could return a tool I had rented. Just a store I dread.

Pa
Review №60

Jay p was awesome and most helpful

pe
Review №61

Great preachers onion Automotive needs

De
Review №62

No help very rude

Hu
Review №63

Got here at 730 and needed oil badly. Its 740 and the doors still are locked and it doesnt even look like anyone is inside. What a joke

De
Review №64

Love this store service good

Sc
Review №65

Great price good quality

Je
Review №66

Very helpful employees!

Li
Review №67

Great services! Great management!

Ch
Review №68

Josh at auto zone is the best

Ja
Review №69

Very helpful staff

ma
Review №70

Very good customer service

Al
Review №71

Helpful and patient staff.

Al
Review №72

Good help

Ni
Review №73

Depending on who helps you they can be very slow. It can take forever to get out of there sometimes.

Jr
Review №74

Excellent customer service

Mi
Review №75

Always a big help

he
Review №76

Wicked helpful

Ba
Review №77

Good service

ch
Review №78

Went 3 times got bad service and wrong information all 3 times

pe
Review №79

Always helping out

Jo
Review №80

Any parts u can get here

Le
Review №81

Its ok!

Do
Review №82

Guys helped me right out

se
Review №83

Priced very high on most parts customer service B+

Ma
Review №84

Always what I need for our cars..

ke
Review №85

Friendly and helpful

Ja
Review №86

Very helpful

Di
Review №87

Worked out well.

Ja
Review №88

Great service!!

da
Review №89

Sucked. Slow workers and ignorant

Da
Review №90

Very helpful

Gl
Review №91

Preferred auto parts store

Be
Review №92

Lo ed it

La
Review №93

Good

Da
Review №94

Ignorant clowns

Ji
Review №95

Helpful

le
Review №96

Poor service

Jo
Review №97

They need some classes on how to treat customers I give it half a star

Al
Review №98

I love everything I need for the car I find it

cr
Review №99

Very good

Ed
Review №100

Helpful Employees 💪💪💪

Information
19 Photos
100 Comments
4.2 Rating
  • Address:1453 Diamond Hill Rd, Woonsocket, RI 02895, United States
  • Site:https://autozone.com/locations/ri/woonsocket/1453-diamond-hill-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5055&y_source=1_MjQ3MDk1Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 401-765-8700
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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