Not the customer service but the digital coupon system is horrible. I clip all coupons get home to find out it didnt even take some of my coupons second time this happened. Please fix I love to shop at dollar general great savings...
Today Id like to thank the young gentleman who gave from his heart.I dont see much of that often and when I do I am truly grateful for your act of kindness. Without saying too much he saw that I was in distressed and come to help.
I just moved to TX, and where Im from we dont have any dollar general stores. So this past Tuesday was my second time visiting a Dollar general store, and let me say, the cashier and the manager that worked the shift that morning were the best. I went for some stuff we needed at the house and ended up getting a whole bunch of Christmas stuff that was on sale for $.10. The manager was so kind and she had me go through a full bin of Christmas stuff, of course I had to take it all. Clean and organized, very friendly staff, and you cant go wrong with prices. Highly recommend this store. Thank you dollar general staff for the amazing experience. Im definitely going back. As always, be kind to others and they will do the same to you!
I love this small store, It fits our community! The workers are polite and the store is clean.
I stop here every two weeks or so and the staff are always friendly. The store is a little messy when I go in, but I think its because its close to closing time and they are bringing everything in.Like I said, the staff here are always amazing and super helpful if I need anything.
Had a problem with my order but Im very thankful with the manager Davin Smith for solving my problem and going the extra mile. You can see that he cares for the customers, great personality and excellent customer service!👍
This place is amazing, got just about anything u want accept my beer, miller high life, they cant keep it in stock
The employees treat you like family. Its always well stocked and clean. A wonderful place to shop 😀
Lovd getting my little items here always have great deals.
Customer service was great and the the young man took my order forgot his name but he was awesome
Needs a little bit of organization but other than that great store
After today if I could I would rate this a 0..Poor Customer service was in today getting my coupons went to my car to look at the receipt since the addition didnt add with the coupons (now that they change there system is harder to see what came off and what does not)told the gentleman that it didnt take some of the coupons off and that I needed to return the items I was answer by he didnt have the time nor money to reimburse me back and to come back tomorrow since it was getting close to closing there was nobody in line he could of done it he choose not to do it but yet 1 person come in 1min before closing time and he didnt have a problem to helpt that person first time that I have been told that.I have always gotten a reimbursement if any coupons have not came off and I usually always go in the evening since its when I have time to do the shopping
The clerks are helpful, kind, courteous and service you with a smile. They wear masks at all times. The store is full of product daily, something different almost every time you shop.
Friendly staff. Have what you need. Great experience. Thats where I go for my chocolate raisins! Keep it up.
Great place theres an employee named William segura he is so nice and he said he never wants to quit his job and he also manages the store himself when nobody else is doing anything hes the reason why I come to this store😁
The only thing that prevents the 5 star rating is the parking, easy to miss and trying to get there can be tricky. Besides that, great place with friendly employees.
Nice and friendly cashiers funny too I will be back soon
Close and convenient for me. Not to crowded.
Must have caught him in between restocking but still found everything that I need great customer service from the stockings and the cashier
Store is too crowded. Items were falling on me. I could not go down an aisle with running into unstocked items on floor
They were putting up a delivery and isles were crowded. They were very kind and help us find everything we needed if it was not on the shelf.
Great People, Superb Service, Fully stocked
This store is well stocked but seems to lack the shelf space to accommodate the product. As long as you dont mind narrow isles and the occasional cart of product this store has nearly everything you are looking for. Great prices and great clearance sales. Staff is friendly, hardworking and attentive to customer needs. The restroom is clean and well-maintained.
Needs to be cleaned was really messy so hard to find what you are looking for. Also the bathroom really needs to be cleaned!!!
Great store and friendly staff
Place always look like its been looted. Still not stocked after all the hoarding months later. A real mess
Not the most organized or clutter free store. But, the employees are always so nice and friendly that it makes it a good shopping experience anyway. :-)
I love going to the Dollar General the prices of grade the people are so helpful its really a good place to
Open relatively late and always there for us when we need snacks or forget something or other. Good location. Cheap. Short wait to check out. Can be pretty disorderly sometimes though, but that has never hindered our shopping experience. As far as dollar generals go, this one is pretty good.
Employees are always friendly, and are willing to help you find what you need. They are not nosy, so feel free to ask someone if you do need help finding something.
Customer service at this location was excellent!!
Very good people with the common courtesy one should possess in a customer service role.. No matter the level.. This entire staff should be acknowledged and rewarded for their hard work..
I love Dollar General. The only thing I do not like Is their inconsistency! One store in Garland...only ONE is open until 9pm. I went the other nite thinking itll be open...theyre all open until 10...but nope!
Managers and personally are very nice.
Good variety, nothing extraordinary. Nice people, helpful.Apparently not an adequate number of employees to maintain store organization....
I love the Managers in here. They are so wonderful.
Friendly and helpful staff. The store is always well organized and most Dollar Generals I go to are never as well kept as this store.
Found what I needed with no problem. Very nice people
Friendly service! Always greeted when I walk in.
Its just another Dollar General. What can I say?🤷
Love this store.. Im usually here every Saturday.. Ive gotta be careful in here, its good for fog treats, quick bathroom items, drinks, snacks, deodorants, and the list goes on..
Great deals, but feels like space is too small
They were kinda slow but they had a friendly staff
Dollar general is a great discount shop. Love to pick up cheap things here especially just little stuffs that are more expensive at other stores. So many branches in the DFW area.
This store has the best and most friendly staff.very helpful.they make sure u have a great experience here.in and out quickly.
We love this Dallas or theyre so hospitable and the managers and directors of wonderful
I can always find what I need here. The staff is friendly and helpful.
Fast check-out. Great staff
Clean friendly atmosphere
The store manager was very rude. He is not a coupon friendly person. He doesnt seem to be happy with his job there. If your going there to coupon be sure you know your coupon! He will try to talk down on you when your trying to use your coupons. He didnt even total my transaction out I was thinking my coupons didnt go through when they actually did. My total was supposed to be $2.16 but he didnt total it out so I paid $3.25.
Dollar General has almost EVERYTHING you want for a low price. Its extremely convenient, and rhe employees are very kind, helpful and welcoming.
Very clean store and very helpful workers
Great place to shop very friendly and willing to help.great employee s there..prices are fair on most purchase s.. would tell everyone to shop there..thanks for all your help Wiley store
Always so sweet and they always help
Nice and friendly staff. Good for a quick shopping trip
I love this dollar general store in wylie. The people who work there are great people and very friendly they make you feel welcome....
I love my DG stores but sometimes they get a little clausrophobic when they dont put away all in incoming stock. Always quick in and out and friendly employees.
A good place to pick up just a real quick something on the go or if strapped for cash.
In wylie it seems the shelves are never stocked with sale items and digital coupon items. Cant get they the store for boxes ect.. cant always blame help since they wont hire enough people but I buy ps it go to another.. cleburne Is always dirty.. Ive been to most all of them from east to west tx lol
This location has improved in customer service. Occasionally store looks clustered and not always organized.
One cashier working a customer who had coupons. The line was getting longer the other employee didnt bother to assist with getting rid of the line.
It is always cluttered with stock carts EVERY SINGLE TIME I go into this store. It makes it hard to navigate, and makes you want to leave the store an quickly as possible.
Love this place. Jackie is wonderful
Great prices!
Well run well stock great staff
Great employees. Very helpful.
Good prices
Good selection, not always organized. inventory is left about sometimes
The environment is perfect as we shop at a dollar store! What else
Great chicken!!! Our place for sure..
Good service, but not to clean
Its a great places to shop
Its quick service in and out
Not too busy.
I love the customer service and its good an wylie
The store is nasty, filthy, unorganized and ghetto as was the only employee mngr there. The elderly male manger is RUDE. He refused to help me after he gave me the wrong prices for the items. He said he couldnt and wouldnt correct the price and there was nothing he or anyone could do about it. I stood there for over 30 minutes because he refused to help me. I finally returned every item and I will NEVER go back to that store. Plus he was so angry and couldnt even think straight, he refunded me over 20.00 too much in cash and had no idea.I returned the money today but that mngr on duty thought I was crazy for even taking it back.NEVER AGAIN.
Shelfs empty
Its ok if you dont mind it being messy!!
Good stuff
In and out n most of the time good service
Ok good service
Very friendly and helpful!!
Convient, liw prices for basic items.
Very friendly service!
Ypu cant even walk thru the isles boxes.everywhere ...very trashy place.
Awesome customer service
Great place to 🚢 shop.
I love dollar general
Dingy. I dont know if its the lighting or what. But some aisles just seem downright dark. Disorganized. The staff was nice enough, but thats about it.
Slow
A good place two Shop
Only one cashier and there were 6 already in line with more coming behind us. The cashier was friendly and apologized for the wait.
Happy healthy place to shop
They usually have what you need as far as essentials go.
Great!
One side of the road, must make a u-turn to reach if your headed south.
People are nice here but the place is really too crowded like 2 buildings jammed into one