Polite customer service .. fast in and out.
After calling 4 different siding suppliers and coming up with nothing, I finally called Fox Brothers, who went out of their way to help me get the exact siding that I needed. I needed 3 squares and they only had one in stock but he called around to their other locations and found me the other 2 squares and will be ready for pick up next week. Thank you so much. Fox Brothers will be at the top of my calling list from now on.
Great customer service and great delivery!!! Highly recommend these guy for roofing materials
After being a customer for years, I will never recommend, or use this Fox Brothers again. After a frustrating time with a sales rep on a warranty issue I was finally handed off to Craig Bates who is apparently a supervisor at Fox. Going back almost 9 months I was told they had ordered a replacement sash for a cracked Integrity window. 3 months ago I was told the window was shipped. Since that time I have emailed Craig twice with no response and today was my third attempt to get some level or acknowledgement. I can only hope after spending tens of thousands on dollars I would get a response, but to no avail. Whatever happened after the merger a few years ago destroyed all levels of customer service here. I will be following Eric Vanderkamp to Zeeland Lumber for my window and building needs. Update: The day I wrote this review the window sash was dropped off. Unfortunately it was not the right window.....
Good product and pricing, courteous employees
Cost us more money and headache than any other supplier in town. If you are a contractor, proceed with caution. Your loss
Staff was very friendly very helpful and took care of my slider door handle that broke. Covered it under warranty. Had no idea!Thank you
Great prices, great people!