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T-Mobile
2799 Clyde Park Ave SW, Wyoming, MI 49509, United States
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T-Mobile
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PG
Review №1

Ran my credit without telling me my credit would be pulled and before asking what all we were going to do. Wasn’t very helpful or informative and basically ran my credit for absolutely no reason. A different T-Mobile location even complained about this one.

Mi
Review №2

I have been going to see Mr. Jose Perez who has worked for sprint (now T-Mobile) for many many years. He is always very attentive to my needs and concerns. He always goes the extra mile and never tries to sell me things I dont need or extra services I dont want. Its hard to find someone you can trust and believe now a days to handle ur phone issues. And In todays world we depend so much on our phones, that its been a relief to always be able to depend on Jose to take care of my phone needs. I have followed this guy around to every store they ever place him at (not stalking promise) and have stayed with sprint/T-Mobile only because of him and not the over all service of the phone net work which I have not liked since the sprint/T-Mobile merger. which is why I gave a 3 star rating in stead of 5.

Br
Review №3

Daisy and Tiffany were very kind and helpful

Ar
Review №4

Very friendly, welcoming to people and they were very helpful in solving my cell phone problem.

Ti
Review №5

Friendly service, knowledgeable employees.

Ji
Review №6

Made appointment for phone repair because it says they do phone repair. Confirmation emails sent. When I showed the guy inforna me they dont do repairs at this location. Nice wprk t-mobile can I have just my sprint back please?

Fr
Review №7

This dudes take a long time to take care of customers and when they finally do turns out they dont have what you need.. beware of your time and avoid this place

La
Review №8

Lance went above and beyond!High early recommend this store after all of the BS I went through with all the other stores. Best customer service I have had in a long time!

Pa
Review №9

Very polite and knowledgeable ladies. Will go back. I really think they got me the best deal for my needs.

Sa
Review №10

I have had nothing but problems with my service since the Sprint and TMobile merger.

Ro
Review №11

Not very helpful! It seemed like I was bothering them when I came in. I will take my business elsewhere

da
Review №12

Jackie is the go to for anything phone related. She is super helpful and always in a good mood. If you go here make sure you ask for her because she will help you with all the Necessities that you need to buy a phone.

Mi
Review №13

This sprint store is by far the best sprint location Ive ever dealt with. Huge shoutout to Hector and Javier who went above and beyond when I needed their help !! I will never go to another sprint location again! Thank you so much guys

St
Review №14

Every time I go there They always are very helpful and their customer service is off the chart good

Ch
Review №15

Helpful and knowledge. They help you trouble shoot your problems instead of shooing you away just because they cant sell something to you that moment.

An
Review №16

High prices .. wait a long time to get help..then they walk away to talk or help some one else. Service was too expensive too

Je
Review №17

Great store! Brandon and his team are very professional, friendly and knowledgeable. Thank you for finally helping me get rid of my ancient relic of a phone!

Ro
Review №18

Guy was really cool 😎 and fast got in and out!

Ma
Review №19

I am 13 and my mom ordered my matte black iPhone 7 today! Really kind employees, and amazing quality treatment to all customers! Love!!

Ja
Review №20

Grecia Cortez was helpful, patient and nice overall, she responded all my questions, good experience today

Ch
Review №21

Very shady staff here. I had my phone stolen so I went to them to have an old phone activated. When I brought them the phone they tried to tell me it had an delinquent balance on it. I knew it did not they just were trying to pad their sales by having me purchase another phone from them. I took the phone to the Sprint store on 54th and Division and had it activated in 10 mins. Avoid the Clyde Park store at all costs!

To
Review №22

Awesome very easy to deal willing to go the extra mile for customers!!!

dr
Review №23

I dont shop in this area but I went inside the store and was impressed with the customer service skills

Ho
Review №24

Greatest people in the world to get a great deal

An
Review №25

These people literally stole my money. After being there for a couple hours the guy sold me a phone I didnt want and dont even ask which one I wanted. I took it back the next day and returned it. The lady said money would be back on my account 3-5 days. Its been six weeks. After three weeks I went in and they said THEY NEVER SENT THE PHONE IN SO MY ACCOUNT WAS NOT CREDITED. This is a third party Sprint dealer that needs to be reported to the better business bureau for not conducting business as it should be done and taking money that rightfully should have been refunded. Dont go here, go to a real Sprint store and they will take good care of you.

Am
Review №26

We only shop at this store. They are always helpful. Especially Jackie.

Ad
Review №27

Great costumer service when upgradeing to Galaxy S8 plus.

Cu
Review №28

Good phone accessories and an amazing team of staff.

Et
Review №29

Very friendly staff and just as affordable as a cut rate network

Ra
Review №30

Check em out they show love make sure you come correct not horrible credit they run it dint waste they time or your own or you will pay a hefty deposit 1 love sprint clyde park & 28th

Ja
Review №31

This is my favorite sprint location. The staff always goes beyond their duties to make you happy.

An
Review №32

Nice store and staff but Sprint not so much

Ma
Review №33

Fantastic service. Thank you!!

vi
Review №34

Great service ! Awsome people, ....

Ja
Review №35

Awesome staff!!! Lance is great to work with!!

Ga
Review №36

Excellent staff very friendly very courteous

an
Review №37

Pleasant and orderly good service

Ki
Review №38

I couldnt take care of the issue I was faced with.

Ja
Review №39

The team here can solve anything.

St
Review №40

Good customer service

Qu
Review №41

Nice customer service

St
Review №42

Absolutely horrible had to come back because they switched over the wrong phone number and no one cared dont go.

Ma
Review №43

Very rude people they are not at all nice and do NOT care about you or your service.

Jo
Review №44

Lance, and staff are great!

st
Review №45

Saved me a ton of money!

Al
Review №46

Great customer service

Ka
Review №47

Great customer service

Li
Review №48

Clean and orderly

Ma
Review №49

Great service!

Te
Review №50

Eat fresh

Ra
Review №51

Terrible customer service

Ro
Review №52

Ok

ch
Review №53

Poor customer service period!!!

My
Review №54

Pay bill

Ci
Review №55

Good

Ha
Review №56

Slow service, long waits

Mi
Review №57

Dishonest employees

Jo
Review №58

Sucks

Jo
Review №59

Long waits!!!!

Jo
Review №60

Very good to buy items for your cell phone

Ix
Review №61

Great service

Sa
Review №62

Well

Information
8 Photos
62 Comments
3.8 Rating
  • Address:2799 Clyde Park Ave SW, Wyoming, MI 49509, United States
  • Site:https://t-mobile.com/store-locator/mi/wyoming/clyde-park-ave-sw-28th-st-sw?y_source=1_MTcwMTUwNjMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 616-531-5500
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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