Went in to buy headlights for my truck, asked Ricardo to help me out, truly awesome guy. He knew what he was talking about and what he was doing, his customer service skills are amazing. Well done Ricardo. Well done.

Didnt listen to me properly when I called and explained what I needed. Had to make 3 separate purchases. Really irritating.

Rick and Betty were the best. Super helpful and nice!

The gentleman that helped me at the first street Autozone went above and beyond to make sure I got the right part for my vehicle! They treated me with respect! Being a girl You get treated as if your incapable of car repairs in my experiences. These two were so kind ! I will be going to autozone from now on!!

Employees are helpful they rectified rectify the situation and patient and I was a happy camper leaving the door

Second time in this autozone, counter staff are inexperienced and lack basic customer service and parts research skills. As a result of my experiences here Im ordering parts on a monthly basis and picking them up from a different autozone 150 miles away.

Cashier was very helpful. Very delightful place to get my Antifreeze. Plus other items I need.

This store has the most obnoxious speaker truck located outside. Obviously they are letting one of their employees illegally sell speakers out front. My workplace is located nearby and it drives me up the wall as it is incredibly loud pounding music. I have requested they stopped and made multiple official complaints to the police with absolutely no action whatsoever. Very rude!!

I went to yakima Auto Zone on 1st street, there were 2 women working the counter, I went to get oil for my car, I found a gallon of Mobil 1, I took it up to the 1st woman, I said is the price $37.00 with oil filter, we discussed the price, it was very obvious she wasnt happy being there, i ended up putting the gallon back,and i bought a quart, on my way out the door, i seen a display of oil, gallon size said $29.99 i asked woman #2, she came over, and said no thats not the right price! Normally I wouldnt of said anything,but I said the price is right under this gallon of oil, so you have to honor that price dont you,? SHE ALSO ACTED LIKE SHE HATED BEING THERE, with a reluctant answer she said YA Ill give it to you.YOUR BETTER OFF DRIVING A LITTLE FARTHER, AND GO TO AUTO ZONE ON NOB HILL, I truly think the head corporate office should CHECK UP ON THERE EMPLOYEES!! OBVIOUSLY THE MANAGERS, CANT HIRE PEOPLE THAT ARE ABLE TO AT LEAST ACT LIKE THEYRE PLEASED TO BE WORKING, BECAUSE THERE ARE OTHERS, THAT WOULD LIKE TO HAVE A JOB,

Very friendly and knowledgeable employees

They had the low pressure switch for my air condition but you had to buy 3 in a pack which dont make sense to me.

Was an awesome spot to get my tune up kit

Like the Life time warranty on the parts

Thank you for selling SAFE car jackstands. Thank you for selling SAFE car jack stands. Unlike OTHER STORES (harbor freight) These things keep multiple ton vehicles from falling on us. Helpful staff as well. Yes I know I said it twice.

I got a radiator in the mail but gotten the wrong one went to local autozone and gotten the right one for my truck for the same price

The staff is a little hard to get them to help you.

The staff knew there stuff and even let me use a spout to put my oil. Found out for the first time what exact oil goes in my car.

Always great customer service and selection.

Friendly customer service and fast

They were very helpful. Prices were reasonable.

Usually has parts for sale all the time but expensive

Great service, they are very helpful!

Always have what I need and always helpful

Super helpful as always

So far they have had what I needed, but a couple people there arent very helpful. They dont seem to want to work there.

They were sold out but the but they helped at suggests was great.

Went in thinking I needed 2 parts and was happy to LEARN that I had only to buy one part that had both parts combined to one.Kudos to auto zone as oreileys had no clue, and neither did AceHardware. 😷👍😊...

Go man go, these folks are good

Man homeboy was quick to help me helped me get scaner and fuel injector cleaner problem solved..

Gone in to buy suspension parts, the girl helping me was very nice helpful and patient. Not only did I get the car parts as I was waiting I happened to se a ice cold mix drink & i ask about the drink not knowing what it was she even look that up without me asking, customer service was above and beyond autozone team rocks will choose autozone over oreillys any day..

Great service the place was clean the employees were helpful and respectful the Waite was not too long and I was given some tips on fixing my car that helped a lot.

Great place. Found what I needed

Great staff good service

Polite people

The women here were the first who actually helped me solve my parts problem! Great Job Ladies!

Good prices

The guys working here are great. I bought a part from them and while fixing the car broke a small specialty vacuum hose. The hose is not sold anywhere that i could find but the employees helped me figure out a work around that worked great. They know what they are doing and offer helpful solutions when called upon

Good deals as always, and one of the cashier girls was very nice and quick.

Very helpful staff. Was assisted with my purchase and there was no waiting or crowd.

It was okay. The staff seemed like they had the knowledge but were reluctant to share it. Also, they will no longer will reset OBD codes which I get, but is frustrating.

I get my detailing supplys here they got the goods

Said they could have my part in the morning

Quick service and knowledgeable staff. Although I did not like having my money returned in cash after I used my debit card to rent a tool. The competition has no problem doing so.

Had what I needed. Which I was sent to 2 different stores at OReilly and I still didnt get the right part. The Autozone staff was knowledgeable about what they had in stock and helpful in locating it in the store. Price was cheaper than Amazon too. This was for a engine block heating element w/ the power supply cord.

They have toyota oil filters cool!

One of their staff members knows nothing about cars!

Lazy when it comes to finding parts

Knowledgeable staff and there was help almost immediately so the wait wasnt all that long and they had the part.

The store on 1st Street has the most disrespectful people working there went in there to get something and all the works just stood there talking to each other or walked by me I stood there for 10 min right at the counter and they all keep talking and walking by me and never even asked if I needed any help I wont ever go back to that store again

Needed a single wrench and socket. They had both in stock, and also made sure the fittings I bought from them matched with what I use and were the right size. Pretty good customer service. Very polite and respectful

Fast and super friendly. He helped me put my windshield whippers on...What a great guy!

They had the parts I needed but the gentleman behind the counter was very rude after i paid for one iteam and at last minute

Awesome. Good customer service. Had the right parts. All in all a thumb up.

Fast service. Eager to help

Great customer service and reasonable prices. Quick help and dont have to wait to long. Do have bilingual staff.

They gave me the wrong fluids smh then made me pay for the right one

Friendly workers quick to lend a hand . Even went above and beyond his title ..

If youre looking for knowledgeable customer service, go somewhere else. I asked for a simple wire connector and it was like I was speaking French. Ended up going to Napa where within two minutes they had my part and I was cashing out.

Needed a battery replacement. Did it with no problems

I had an awesome experience tonight, I was very impressed, and IAM very thankful for AutoZone workers, they truly care to help and know what they are doing, thank you for youre service.

Great place to get your auto needs and great associates to help woth what you need

Workers make this a very good place to get parts

Were very quick help me with my check engine light.

All I needed was some windshield wipers but the last working on the store seemed to at least know what she was talking about... Thats hard to say for allot of part stores

Love buying wiper blades at this place. They install em for you while smiling!

If they dont have it they will order it for you good service.

Bought a lightbulb here turned out to be the wrong one so I went back 20 minutes later to trade it for the correct one but the lady cashier was very rude, loud, not hearing/understanding me and kept assuming I wanted money back. Even the manager was no help. Im sticking to oReillys.

Rude.manager grouch lady

Fast check out ask questions

Very efficient and pleasant.

Got everything I needed

Always good customer service

Out overlanding in our Jeep Wrangler when we got the Hot Oil warning. Went to auto zone and they sold us the part we needed & gave us directions to a shop that could install it! Thanks Guys!!!

Always helpful, they have a better tool to check the engine than their competidors.

I like auto zone, but recently i needed a belt for my car that was an inch or two shorter than the one it says it needed in the cpu. The young man behind the counter was not willing to go out of his way for me. So i went to there competition who did go out of his way. Oh well! AZone missed out on that $40 and 5 stars. I will review them again after my next trip, but it will probably be the one on Nob Hill. I tend to vote with my feet.

Showed up for a check engine light. They made me do it myself. They werent even busy.

I called over a question I had for my vehicle and was placed on hold for a very long time. The associated never got back to me so I hung up the phone . again I called and same thing happened.

Me and my husband went he asked the cashier to help test his electrical in the car so we could buy the parts we went in at 7:09 pm there not busy but said there machine wasnt working my husband looked at them dumbfounded...... Dont you sell those machines here very uncomfortable to us anyways I wouldnt suggest it if you need help anyways ...lol thanks so much auto zone for nothing due to the fact our car was shutting down at stopp lights thanks alot

Wats not to love car parts in stock ....for all your car an truck needs

I generally always find what I like, need, or didnt know I wanted for my vehicles there. And they have a rewards program that gives like $20 for every $100 that you spend at the store.

Always there to offer tips and tricks. If they know what theyre talking about

Very helpful and very friendly

Have most of what you need.. great parts store..

It takes forever to get taken care of. They definitely need more staff I usually only see a couple workers whether its busy or not.

Customer service reflects the 1 star.

Nice folks. Good selection.

Very helpful people

Seriously ive gone here a lot because its close to me but today will be the last day i go. every single time ive gone in to this place i always get the woman manager to help me. let me just say she doesnt know what shes talking about. just for a simple fuse -she scanned through it on the computer and said nope we dont have it when we tried to explaining it was just a simple fuse she gave attitude and just stared until i was like ok then. she doesnt know what shes doing. i dont know how shes manager. theres other auto zones around yakima will be going to other ones. 😊

There all a bunch of non car guys just a bunch of kids I think dont know where the gas gose

Good service. No hassle.

They were quick and awesome service

Terrible service needed s tail light for my Subaru they wanted 19.99 went down the street for it for 1.99

Very rude workers, One specific lady in particular. No help at all.

Cheaper than OREILLY and also most the ppl actually know mechanics.

Always a quick trip and staff is knowledgeable

Sold us the wroung starter for r mazda this place is a joke

Very helpful, battery went bad while moving, had a battery and tools to change it out!! Awesome service!!

Easy staff to talk to but would be uncomfortable for a beginner DIY...do some research on your auto needs to help you along the way...

Prices are good, big supply of parts and accessories

Always have the right parts for me