Weve purchased several vehicles from Broadway Chrysler and have always been very happy! The sales staff is always accommodating, helpful, friendly, and theres never any pressure. Our newest Jeep Grand Cherokee is perfect! We love the beautiful interior, the comfortable seats, and this time, we found we really needed to have the third row of seats, which has already come in handy. Weve also really enjoyed the extended sun roof that opens back to the second row of seats, providing our passengers with plenty of light. The real test was a 12 day trip to Florida from Nebraska! It rode like a dream! Weve recommended Broadway Chrysler to friends and family, and will certainly return for future purchases!
Tricia is an outstanding individual, Broadway. I loved doing business with you guys. You have an amazing team. Tricia, Cathy, and John were very professional, precise, easy to work with! Looking forward to working with you in future. Thank you all for your hard work and determination!! You made our Saturday very memorable. Thanks again!!
I purchased a vehicle a few months back from Zach. He was very knowledgeable. I was only there to get my oil changed, and ended up going home with a new vehicle. Zach was very friendly, and helpful! I will definitely continue to do business here!
I recently made a purchase from the team at Broadway and I couldn’t be more impressed. They were sure to complete the entire process smoothly and professionally. The team at Broadway really made the process super easy on me.In the future, I’ll continue to go back to Broadway Chrysler like I do my favorite buffet!
Tricia Johnson is a great sales person. She always answers any questions that I have and gets me any info that I need. What I like most bout her is she treats me like a friend rather then a customer. Wonderful gal to deal with.
It was time for my son to get his first car and Tricia was amazing! She answered all my sons questions and helped him pick the perfect vehicle. She very personable and patient. I will be back to pick out a new vehicle for myself.
My son attends school nearby and every time we come to town to see him we have this dealer service his car. We have used them twice now and the customer service and respect for our property has always been beyond reproach. They are friendly and get us in and out quickly.
Do you have low credit, well thats not a problem for Tricia at Broadway Chrysler! Shes great to work and can help anyone into getting the car of their dreams. Highly recommended you go talk to Trish today
Tricia made my experience at Broadway terrific! Very transparent and stayed late to help me get into a vehicle I loved. Highly recommend going to her!
Great service! If they dont have what your looking for they will go out of their way to help you find it. Will definitely go back!
Highly recommend! The sales staff was very helpful and informative with helping me find the best-fit vehicle! Easy process and will be returning for future purchases.
Tricia is always so kind, and helpful and honest. Although I didn’t purchase my first vehicle from her, I will my second and third. She has never made me feel pressured and she makes the room feel so comfortable. See you soon Tricia!
I leased a car from Tricia and felt like she took great care of me. I will always only lease from Tricia. She works hard to get the customer what they want! Highly recommend going to broadway Chrysler and buying from Tricia!
I purchased a vehicle from Tricia Johnson and she was an absolute pleasure to work with! I literally never went to the car lot as I was from out of town. She sent me all the info I requested in a timely fashion along with pictures, etc. it was a fast, easy deal at a great price. We are extremely happy with our purchase. Thank you Tricia and Broadway Chrysler!
Great dealership! All staff does a great job. We are fortunate to have them in our small town!
Tricia Johnson is the best to work with. She is very professional, friendly and listens to what you want. I would recommend her to anyone.
Work was completed in a timely manner and done professionally. Convenient after hours key drop off was great since I work during the hours they are open.
I traded my 2019 Ford F-350 for a new 3500 for hauling my camper. Zach was a great help. thank you.
5 stars all the way! The information and patience I received when I called in to ask details about a specific Jeep was top notch - no doubt I will be purchasing here!
Tricia was able to help me get an awesome Chrysler 200 for an amazing price! Will definitely be buying cars from her in the future!
Trish has always been very helpful and knowledgeable in the vehicles I have purchased!
Great inventory and selection of vehicles. I’ve bought several vehicles from here and have no need to look anywhere else!
Tricia Johnson was very helpful and informative with any questions I had.
John is great to work with! Was honest and helpful from the start.
John Sloup and the entire staff at Broadway are always fast and friendly and hinest and professional. Keep up the great work guys/gals!
Tricia is a rockstar! Excellent customer service and extremely knowledgeable. She went above and beyond helping me purchase my daughters car.
Brad and John are both great and I always get great service when I’m there
Tricia is the best! Definitely the best sales person I’ve ever dealt with! Will be back
I usually have my vehicles serviced here and theyve always done good work. Bought a vehicle from Steve and he was very professional and made the deal quick and painless.
I highly recommend Broadway Chrysler Dodge Jeep and Ram. Through the years I have bought a lot of cars and my experience at Broadway has been by far the best. This purchase had the potential to be quite complicated because I’m an out-of-state buyer making a sight-unseen used car purchase. However the staff at Broadway were honest, transparent and a pleasure to deal with. My salesman, Steve Aldrich was fantastic. He had excellent follow through and was able to accommodate all of my many requests. Cathy from the finance department put together a perfect finance package and even nailed my home state’s complex DMV forms. These guys are straight shooters, don’t hesitate to do business with Broadway.
I highly recommend Tricia for all your new and used car purchases. She will help you find the right car and will remain helpful if you need anything after the sale.
Tricia is outstanding with her knowledge and communication. She follows through with her customers needs and desires, to uphold top quality business to customer/client relationship!
This is the worst dealership I have ever bought a truck from. They sold me a used vehicle that they knew was damaged (admitted it to my local dealer trying to fix it) and let me drive it home 8 hours. After contacting them they told me “warranty is up at the curb”. Never ever use this dealership unless you want to get screwed. The general manager Jordan plays the game saying he will try to help you and just blows you off. 1 stars is way to many and they have no issue putting someone in danger.
We’ve leased Dodge Rams from Broadway and the customer service is impeccable!
Thank you Tricia for being patient and helping us decide on the vehicle for us. This is our 2nd vehicle purchase and were treated like a friend each time.
Steve was a great salesman. He helped with every need I had. Steve had a great sense of humor. He made me feel really comfortable with a purchase of a new Dodge Durango
Every time I go to see a truck, a big fat man comes out and boots me as a Dealer because since I have good credit, he doesnt want to sell me a car if I dont pay Down.
Very friendly tondo business with. They will be my first stop when I am ready to upgrade
I don’t have any problem with their service actually, but I’ve been trying to get a quote for a Mopar extended warranty for our Jeep Wrangler. At some point in the last 2 years someone keyed in the wrong mileage when I brought it in for an oil change. Since it shows a mileage discrepancy I can’t get a quote. Mopar Warranty says they can’t fix it, the service department here says they can’t fix it. Seems dumb. Thanks for nothing, Broadway Chrysler.
Super friendly and knowledgeable sales staff!
I just brought a 2500 Ram from Broadway Chrysler last month. Alex was a huge help ask for him.
Very pleased with the ease of the process and the quality of the vehicles. George, our sales guy, was so friendly and accommodating. Finance Team was equally as amazing and made the process so smooth. Will keep going here for future vehicles.
I was traveling from out of town to purchase 2020 RAM 1500 (Laramie). John (Sales Manager) was super helpful. I was in and out of the dealership in about 40 minutes (to include sales person-Zach presenting the vehicle and going through options). Paperwork was ready when I showed up and the truck was detailed/fueled up. I would definitely make the almost three hour drive again. One of the best car buying experiences ever.
I really enjoyed the no obligation or pressure to buy. I was just browsing and came home with a new car. Enjoyed the experience.
Always a good experience! Thank you Zach!
The Service department here is fantastic!
Very please will the quick response. No appt. needed and worked me into the schedule. Thank you!
You couldn’t ask for a more knowledgeable sales person than Tricia Johnson! Really takes the time to answer your questions and find what you are looking for!
My wifes vehivle that I bought before going to basic training, has been in this shop 3 times in the last 2 months. The employees fix the problem and the same problem rises a week later. Im states away still training for the army and I have to worry about her car breaking down because they wont fix it the right. Or let her trade it in while Im away. Will never buy a vehicle there again.
Great sales team!
Staff was great, good service.
My bad customer service, every time I go because I am interested in a car they say they are sold which is a lie, very bad service I do not recommend any bonyThank
Sales staff was fantastic!
Everything was great.
They were right on time for appointment and were done right away
I actually didnt end up purchasing a truck from Broadway but working with Jamie was great. She worked her tail off trying to find a truck and put a deal together for me. The only reason I didnt purchase from Broadway was Im actually 2 hours away and found a truck closer to me. Great customer service! Ask for Jamie, youll get better customer service than any dealership around.
Service was great and done in a timely manner. Staff was very polite and accommodating. Very happy with doing business with them.
They sell cars the right way
Dont stand behind their vehicles!! Lie about what they are selling you and refuse to fix as it drives off their lot!!! Super shady!! Will NEVER!!!! do any sort of business with them again and will be telling everyone I know!
Of you stop here talk to mr. Harvey as a salesman he is easy to work with and doesnt get pushy he makes it easy to find what you want
Always fast and courteous great place to take a vehicle
Told me they couldnt figure out what was wrong with my car, but still charged me double what Ive ever paid anywhere else for the diagnostic. I got literally nothing out of my dealings with them. Also, even though, in their own words, they didnt know what was wrong they tried to sell me on 1,500 dollars in repairs. Do not go here. You will have better luck investing in lotto tickets, and a better return too!
John was the first of many salesman that I contacted here in yankton. He worked with me for TWO WEEKS to get me into the right new car for me and my financials. He answered every call and returned every text. He went out of his way to help me and my family. The dealership was very accommodating to me with two small children in tow. Donuts and coffee didn’t hurt either. Also the finance team was great and very friendly. A full tank of gas and a wash before I picked up my new wheels. I would like to say thank you John. If you are in the market for a new car or truck I recommend stopping at Broadway Chrysler and see what they’ve got. ❤️🚘🥰
By far the best car dealership I have ever dealt with. Jordan - the Sales Manager, and Aaron - one of the coolest salesman I have ever dealt with made the experience great. I bought 2 new vehicles here and I have to say the experience was one of the most pleasant ones I have ever had in car buying. When the truck I bought didnt have what my old one did (topper and running boards) they went the extra mile to get me fixed up to my needs. I would definitely recommend them to anyone. Even when I stop in to say hi they always have time to chat - so it is not all about the numbers - its about people there.
Im a Ram truck person n this is a truck... Great people that will work with you n get you in a new Dodge Ram 1500
Make sure to ask for John Sloup. This place is awesome and will work with you!! I highly recommend them for your next vehicle purchase!
My Jeep had oil leaking. Took it to this establishment and oil leaks no more and the customer service was great. Will take jeep again for maintenance.
I dealt with Brent through email, trying to set my mom up with everything she needed to get a new car. My dad always purchased the new cars, so after he died, I wanted to make sure my mom had a good experience. Through email Brent seemed very helpful and nice. However, when my mom and brother went to the dealership, Brent was no where to be found and marked the wrong car down for my mom to test drive. He made me think we would be getting a car at a certain price, but in reality had intention on holding up his end of the deal. He is the exact reason car salesmen have a bad rep. He is the exact reason my mom didnt want to go shopping for car. My mom had a HORRIBLE experience, but needed a new car so badly ended up going through with the purchase anyway. If I was there, I would have made her walk out and we would have bought the car somewhere else. I will NEVER recommend this dealership to another person and it still leaves a horrible taste in my mouth. NEVER EVER buy from this dealership or from Brent K. I will say thank you to whoever the lady was that ended up helping my mom because Brent was too busy to help them.
Just bought a Jeep here. Very friendly and professional staff worked to find exactly what I wanted. Maintained their professional kindness during bargaining and didn’t ever get rude. I happened to know the vehicle packages more-so than the salesperson, but not a big deal.
Always been helpful working on my Jeep and doing warranty work, making sure things get fixed and are correct. Had a strange failure happen with safety shut off in my gas tank and brought it in the shop. They ordered a new gas tank for me and replaced it, no questions asked. Actually bringing my jeep back in next week for some more work. Easy to setup appointments and whenever it works for me. Thankful for them!
Very fast and efficient. They had my truck in the shop and out and just under an hour. Very good service.
Bought a brand new car and it had problems right away. They screwed me horribly on the price and they are screwing me still. The biggest mistake in my life going there. The car is 2 years old and totaled from engine failure due to manufacturing issues. May have to get a lawyer. 1 star is too good for them.
Good stuff. Truck a little dirty inside at delivery but otherwise great.
Have purchased three vehicles from these guys. The team here is top notch
Just got a used car here. Tricia was our sales person and was very helpful. Negotiation went well and paperwork was easy. Very happy with the price of the car.
Bought a vechicle there over a year ago. Salesmen were pushy and got me to finance with a horrible interest rate by the time everthing was done I paid more than what they were even asking and basically gave them my vechicle. Not only that I live out of state, and paid sales tax in both states. They also dont live up to their promises like putting on accessories. Now Im stuck in a negative equity vehicle with an astronomical payment that I cant even get rid of. Watch out and really look over your paperwork. I should have got a lawyer on this deal.
Had 2 experiences here and both times the sales staff appeared to need more training before being allowed to sell unsupervised, financial manager needs to more forward and honest with potential customers. We were pre-approved for financing at Broadway Chrysler through our own financial institute and they wouldnt accept the financing
Dariel put alot of hard work in to close our deal. Paperwork was a breeze. Had a good experience. I would recommend this dealership.
Good food, Great atmosphere. Loved the whole experience.
Service dept got us right in and helped us. Great people to work with.
I bought a $1500. Pickup from them. I knew it was old but it ran good. Needed one to go back and forth to work. Drove it home and the rearend is shot. Went back to complain and i was told that they dont check those out and you get what you get. I said i want my money back and all they would do is say i have to clear that with someone higher up. Jordan said he would call me backHe never did. I called to speak to Jordan and was told he was busy and he would call when he wasnt. He never called back. I guess Broadway Chrysler is more worried about losing that $1500 sale that being honest possibly having me buy a vehicle from them in the future. Broadway Chrysler will never see another dime from me. I told them they should sell junk to a junk yard instead of someone needing one to drive. I am letting everyone if you want to do business with a good dealership i am going elsewhere
Dealership damaged our vehicle while in for a Warranty repair, rendering the vehicle inoperable and refused to provide a replacement vehicle while the vehicle is being repaired. Management would not return phone calls, answer phone calls, or speak with in person - our employees were ran out of the dealership to avoid dealing with this issue and no resolution was offered. This level of customer service is deplorable and the fact that the issue is DIRECTLY attributed to the dealerships negligence is unacceptable. This is a complete failure of any sort of customer service and this conduct should speak volumes to the caliber of management/ownership this dealership chain must have.
Great customer service!!!
Really great service! Was on the way home from vacation on Yankton, had a u joint go out. They got me right in, and back on the road in an hour and a half. Thanks. Really. Thanks so much. Really appreciate it.
We were interested in a used truck, took it for a test drive, sales person got pushy after that. He just wanted to run the numbers . On our way off the lot he gave us a line about 2 other people interested in the same vehicle. When we did call back and ask for a carfax, their system was down. He wouldnt give us any pricing because he wanted us to finance. We are not interested in financing and now we havent heard back. Guess this is just another crooked dealer that will only sell a vehicle if your willing to pay the inflated interest rates. Very immature, pushy sales, no customer service skills.
The saleswoman was very courteous and helpful.
Always friendly and efficient service. Staff is kind and welcoming.
They have dropped the ball on my last 3 appointments. Parts have been in for WEEKS with no call, promise loaner cars when you travel there from out of town and then dont have one. Dont call to let you know ahead of time there is no car waiting for you as promised. Offer to leave you stranded in your hometown with no means of transportation for days as the best we can doSaleswoman basically says that because I didnt drop 30-40k specifically at this location for my car, my time and money as a customer is not a priority, and Im lesser than as a customer because generally that is how dealerships areWhen asked for a phone number or email address of the GM or Owner said wouldnt give it to me. Guy working service said he has never met me before so basically he cant do anything for me.This place is shady. Seriously, save your time, money and sanity and go somewhere else!!
**BUYERS BEWARE!!! **Broadway Chrysler, Dodge Jeep Ram Dealership on Yankton South Dakota. The business practices at this dealership are shady and misleading. I found a truck on auto trader that I was interested in purchasing. The asking price was $45,990 and I advised that the max I could spend was $42,000. After some back and forth they stated “So, $42,000 for 5 years is about $900/mo. are you ok with that?” I had agreed and that next day I drove 7 hours one way only to be told once I got there that the price was $45,000 and that they could not come down any. I showed the text messages to the manager and he advised that it was a mistake and misunderstanding. Even though they had it in writing! Good ole bait and switch! I couldn’t believe that these MORONS made me drive 7 hours one way for nothing. An entire day wasted.I would not recommend this establishment to anyone! From what I’ve been reading online, I am not the first either. Stay away! This is the first time that I’ve ever complained about a business but could not let this go. If you’ve had a similar experience I recommend filing a complaint with:South Dakota Bureau of Consumer Protection. (Office of the attorney general)The Federal Trade Commission.Best Business Bureau.Dodge customer serviceThat’s exactly what I will be doing.
Great experience. Matt went over and beyond with customer service.
Would leave negative if I could. Extremely pushy salesman, tried to push me into a vehicle $8k more than my max preference. Then got the run around on how its worth it because its a 4 wheel drive...no really? Not worth almost $200 a month more than my max budget though! Be warned they run credit reports before they tell you that they will rob you with their crappy trade in values. Wow, never been so irritated with a dealer and now they treat people/run things. I guess all these horrible reviews live up to their reputation!
Service center quoted 2200 to service our a.c. in our town and country then we had it fixed and a week later a.c. quit working again they said oh we only replaced 2 of 3 lines so now we need to replace the 3rd line. Then on top of it they charged us for it and had it for almost 4 weeks! BecUse they needed to order parts then it was oh we were not sure u wanted it fixed but did they bother to call? No!!!!! Absolutley disgusted! Never ever again will we go here or refer anyone! True story!
For the third time I decided to let them try to sell me a vehicle. had issues with the manager both times and bought elsewhere. I knew exactly what I wanted for a new vehicle and brought my trade in for appraisal and after waiting and waiting (the place was empty and he appeared to be doing nothing) for the manager to look at it I just gave up and left! Salesman was excellent and extremely knowledgeable but, the manager sucks!! he has no concept of a customers time. could have given them a hell of a sale on a $45,000 SUV but ill give my business to another dealership unfortunately thats not local. they really need to work on the management there!
Thay treat you like family
My truck has been there two weeks but I believe is destined to be the devil. Just want my truck back running like it should
No pressure, great price and service!
The service department is excellent, they really no price for product so may have all the parts to repair your car.
Thorough,fast, reasonable... Great service!
Not helpful and way over priced for a computer reading.
Very informative,made you feel at ease