My wife and I are from Florida and needed a rear tire for her bike. Joe Stevens answered my phone call and was very helpful. We had to wait for them to complete the service event and while we were there, we met an incredible staff and had a great experience. Joe is top notch as are Cheryl and Tommy. I feel this HD dealership gets it and know how to take care of their customers. I recommend this dealership with 5 stars!

Sold my street glide to them, they were helpful as always! Fair negotiations and a smooth transaction. One of the best Harley dealers I’ve ever dealt with!

Sending out a BIG WOW! TO everyone at Youngstown HARLEY! One of the nicest IF NOT THE NICEST Harley shops in the U.S. Tom and company took GREAT care of me. They purchased my Harley XR 1200 at a very fair price. Also, the BEER at their INSIDE restaurant just ROCKS! RUN... dont walk to this Harley Store - ITS GREAT!

Have not had bad experience at all. They have there own brew house. Good staff. Good atmosphere. Do nice things around holidays with kids and I took motorcycle classes to get my motorcycle license endorsement and passed(never even started a bike with a motor before) Good instructors to learn from

Truly the best customer service out there!Most helpful and friendly staff!This is the dealership to visit, hands down!

Worked with Tom Orlando after messaging me on Facebook about my bike. I originally thought it was a scam but I gave him a call and not even an hour later he had someone come pick the bike up for me. 20 minutes after it being there he called me back and offered me my asking price no question asked. Definitely will be buying my next bike with this store!

I have asked tons of questions with these guys and they always steer me in the right direction. I have never had service done here andThey still help me if I have a question on doing the repairs myself.

Nice Harley shop, they was out of a lot of shirts and a little pricey, but then again its a Harley dealership. Plenty of new and used bikes to look at. I didnt mean to be so critical of Youngstown Harley, its a really nice dealership and I have enjoyed it every time I have been there.

Friendly and knowledgeable staff. Great place to go if your looking for pre-owned or new.

This was an amazing experience! I was acknowledged within seconds of being in the building. The crew was super friendly and very helpful! Great attitudes! Answered all questions! Very excited and satisfied when I left! They went above and beyond!

First time there and Ron went above and beyond to get me what I needed for my bike. Definitely coming back!

Decent place however the manager, Tommy O, can’t seem to remember what he tells people. He told us one thing, and days he wrote down another. Which whatever, but the difference was substantial and we’d have not wasted our time after working all night to drive the hour up here.Yes, they’re a dealership and looking to make money, I know that. But when the difference is 2-4K and then claiming you wrote it down and saying you didn’t tell us something, kind of silly.If you talk to him, just don’t do it over the phone. Get it all in text so he can’t change it up on you.Also, make sure your tires are less than five years old if you’re looking to sell. If they are 5 years or older he has to change them and idk about other bikes but for my sportster he quoted $700. (Also for anyone interested in tires, there’s nothing special about the Harley ones. Just a fancy stamp that says HD and they charge more like everything else. So you can put other tires on. But I digress)TL;DR: anything you do with this dealership get in writing from them prior to going. And if you sell a bike, don’t have tires over 5 years old, else they have to change them.

Easy to deal with. Wasnt long drawn out.

Great selection of new and used Hogs. Friendly knowledge staff

2009 Ultra Classic -Bought New from bike town… recently took in for service for throttle by-wire issue causing the bike to go into limp mode/limited Performance. The bike was in two separate times but the problem persisted. The check engine light was on b4 even leaving the lot the 2nd time. So I Decided to cut my losses and looked for the problem myself. I discovered some damage wires behind the faring for the twist grip sensor that ultimately ended up solving/repairing this problem after their two failed attempts. I decided to go back with parts in hand to my service guy to see if he could help me out by making things right, he seemed to do his best but in the end I was told they ran diagnostics on the bike and did what they could and that’s that- sorry… my next bike will be from somewhere else.

Great service. Everyone was so nice and informative!

Nicole and Joe are phenomenal! Also best In class service

Not a great experience... was never even offered to test ride the bike before buying it. The seat i told would break in on it is still rock hard 1k miles later and im not very pleased about it. Might return to give them another chance but wont be recommending them to anyone anytime soon

Scheduled 1st thousand mile check up. Bike runs great. Staff was excellent.

Parts dept people are always so nice and patient. Place is clean as can be

Super cool dealership...with a Brewhouse! Every time I visit I find something new I cant live without & the staff is very friendly! Kudos to Youngstown Harley-Davidson!

My cousin Tim bought a amplifier and speakers that they installed. After a year of bringing back to them they told him he should buy a new amplifier because that one is old. When it never worked correctly since the day they installed it. They have no idea what they are doing.

Terrible!! Was passing through town en route to NY from Chicago to pick up some souvenirs for the family.... rude workers, not friendly. Were more interested in their own conversations than allowing me to spend my money at their establishment. When going back to NY I will keep going for other HD store options.

Really good clothes. And super nice bikes. Hands down best bike store

The place is nice. Not a big selection of bikes on the floor but the staff was cool and the bar is a nice addition.

JUST LIKE MY FAMILY..TY FOR ALL MY 21 MOTORCYCLE S GOT 1 TODAY TO REDO ..AN RESALE

There service department is outstanding. Iv brought 2 new trikes there. Very well pleased with the sale and follow up. This is my 2020.

Awsome dealership, great staff, clean, attentive. I have to give Jordan a shoutout for recommending places for us to go, being were from New York, on our way to Chicago. We stayed in Youngstown for the night and had to stop at this dealership and check it out. It also had a brewery which was awsome. Just a great place to check out if youre in the area 🤘😎🤘🇺🇲

Got a flat tire going to the casino. Ron got my bike in the shop on the spot! Great customer service.

Beautiful showroom but Ill never understand the concept of spending $34 for a short sleeve all cotton t-shirt thats basically free advertising for a dealership. Conveniently located right next door to Cracker Barrel.

Awesome crew. Go see Dale Kinnamon if your looking for a new or used bike.

Great place to buy a bike. Friendly staff, huge selection and reasonable pricing.

Traded in a 2016 Ultra Limited for a 2021 Triglide. This dealership worked with me and I felt I was given a great deal. Salesdude Dale and Finance Frank were a pleasure to work with and even HIM! (Dale & Frank will know what I am talking about) I, Can not express enough how well I the customer was treated.

My sales woman linda was the best very knowledgeable and attentive to what I wanted great experience would do it again

Class act.Extremely friendly and knowledgeable.Highly recommended

Small place but nice people. Not much bling for your bike in there.

Super clean, very friendly/helpful staff

Pretty disappointed in the service I dropped my bike off on Friday for appointment on Saturday at 1230 was told it will be done before they closed at 5 it was never finished and service is closed on Sunday and now closed Monday and Tuesday so I can’t even get it back until Wednesday I will take both of my bikes elsewhere for now on

Very nice show room, and the employees were friendly! Nice selection of bikes!

I bought a bike from salesman Dale. He was very professional. Took time to explain everything with me. The whole staff @ Bike Town are very friendly and helpful. They have the best prices on new & used Harleys. I would highly recommend shopping here if your looking to buy a bike. Thank you again to Dale and the staff @ Bike Town for making my new bike purchase well worth my time and money. I will definately buy from yinz again.

Great place. Friendly sales people and good selection.

Dale is a great dude! Couldnt get harley to work a better cash deal.

Great place and great people

I have to let everyone know who is considering taking the BIKETOWN university training course it is amazing instructor Coach Steve and instructor Coach Brad are top notch one of a kind Instructors with lots of patience and a ton of knowledge and extreme consideration for all of us total beginners... The class is ran very professional supplied with cold drinks and snacks throughout the day I personally have a defect from brain tumor surgery and totally deaf in one ear and they worked very well with me (thank you) and made sure that I was able to keep up with everything I learned so much from their course and them guys .. it is an NOT a pushing tactic to make people buy stuff but after driving their supplied awesome training Harley Davidson bikes I sure do I have an itch to buy a bike from there thank you very much BIKETOWN Harley Davison and Brad and Steve

Beautiful store and great service!! Friendly staff!

Amazing sale sales staff and great selection of bikes compared to the other local shops

Place is set up nice as hell!

Over priced for a brand thats made 70% in America the beer is good though Ill give then credit for that

Linda was a great sales woman!

Outstanding customer service! Will return again!!

Very friendly and helpful staff.

Been there three times now, and every time I’ve been there they’ve been closed. Good way to run a dealership

Nice store, great employees.

Did a motorcycle run for the fallen police officers.

The staff is incredible, makes buying a motorcycle a great experience.

Nice selection of apparel and bikes

Always a great experience. Everyone is very helpful!

Only thing they forgot about was the military discount they told me about but very pleasant and very helpful.

Nice place to shop for Harley gear.

Fantastic service from all. Bought my new bike.

The parts guy, James, knows his stuff. It is nice to finally deal with someone that has so much knowledge without using computer. When looking for parts he can tell you year changes and variations. I will continue to use James as my go to guy.

If your in the market for anything harley- Davidson then look no further than Youngstown harley

Great atmosphere! Staff was friendly and helpful! Great beer choices.

Decent beer, great atmosphere, if come back for more

Nice peopl

Always friendly service, very attentive, I always walk away happy

Bought my bike from them very happy with the service and the staff will definitely return and do service and business with them again.

Clean social distancing awareness . Very clean friendly. So many different things to choose from at great prices. May I mention the micro brewery.. the blueberry is great peach and watermelon brews very refreshing. Probably the 1st harlwy shop where everyone seemed beryhelpful and honest. You can tell great pride is taken when it comes to integrity. Thanks Doug and Brian!! 🙃

Purchased 2 new Street Glides in the past month for my wife and myself. Decided to have the stage iv kit installed on mine. Picked it up last night. What a difference, this machine is a rocket. Best of all its still covered under the factory warantee. The horsepower and torque increase is worth every penny. If you want a new machine spend the extra $$$ for this kit and just smile when you crack the throttle.This is the 6th and 7th bike I have purchased here since 2007. Always a good place to deal with. Thanks guys!

The parts guy was very helpful in finding parts for my 1981 tour glyde classic

Bike Town made my very first purchase of a Harley a very memorable and extremely pleasant experience. It was unlike any sales experience I have ever had. It was first class the whole way. Dale has to be the best salesman I have ever met. He is very mellow and a very likeable guy. He knew it was my first bike and instead of recommending a style or taking me to the bike they want to get rid of, he showed me a few and asked what do you want or like. He wanted to make sure I got what I wanted and not what he was told to try and sell that day. Everyone in there was extremely friendly and helpful. When making big purchases, it seems like you have to wait forever on the finance manager to sign your papers. Not at Bike Town. It seemed like it was only five minutes between the handshake that sealed the deal to me sitting in the finance office signing papers. Im extremely grateful and thankful for all their help. I was a little intimidated because I waited till I was 39 to buy a Harley but that all went away within five minutes of being there. I would highly recommend this dealership to anyone and I would also highly recommend buying from Dale. He is the most down to earth guy Ive ever met You cant go wrong at Bike Town.

Great new shop

Very nice dealership

Tom and the staff are the best

Excellent sales team, Dale worked with me to suit my needs and find the perfect fit

Got a great price on a bike there. Staff was extremely friendly, helpful and inviting. I would definitely recommend friends and family to visit this shop. Much better atmosphere compared to a different Harley shop I had visited. Wont mention where.

A very nice store and the staff is very friendly and helpful.

They have a nice selection to pick from bikes an other stuff .

Our new bike we love it! Great staff!

Dale in sales is very helpful Nicole in service is very knowledgeable both are very friendly

SALES WAS WHAY OFF

Very friendly people and fantastic service had fun there

Great service and staff

Years ago, I had a bad experience here. I continued to stop in occasionally and George always took care of me in a prompt, professional manner. Yesterday, however, James blew the roof off with outstanding customer service!!! I needed a part and he told me that he had that part on display which he could offer at a discount. Mind you, he didnt have to tell me that fact and could have sold it to me at full retail, etc. Moreover, he took my CC info and let me walk out of the store so I could see if it would work properly!?!? Nobody gives this kind of service in the 21st century! Cannot say enough good things about how I was treated!😊 Highly recommended.

Very helpful staff!! Always so friendly!!! Love this place

Short on selection @ the moment but thats not the norm. We pass 2 HD shops to go here... Still got a smoking deal on some layer stuff

Super pushy sales staff, even if you pull in on a brand new bike they are trying to sell you another

John Frank Dale Bryan Larry Made me The Best Deal They could Punch of Frist Class Guys

Been a while since Ive been there went to buy accessories for my harley was very dissapionted they dont have much anymore, not much in selection of new bikes. Wont be long before theyll be having a going out of business sale, but thats just my opinion.

Thanks Frank, you guys did great

People not to friendly

Expensive and dont hold them to there time schedule promises made and broken they are hard to deal with no breaks on bikes or parts very unprofessional in my mind if i dont get my job done we get back charged humm No discount here

Always best thanks Brian

David Childers went above and beyond answering all my questions and is a great asset to H-D Biketown. Nice to receive great customer service for a change in today’s world of entitlement and laziness. David Childers ⭐️⭐️⭐️⭐️⭐️ 5-stars all the way. !

Place was awesome great staff

I just bought a Street Glide Special from Bike Town. Easiest thing ever. I found a 2014 I liked online and inquired about the price. My salesman, Dale, came back with a price then I came back with an offer which was agreed upon. Next I applied online for financing and was instantly approved. A couple days later, I went for a test ride and decided I wanted the bike. The paperwork took about as long as it takes to sit in Bike Towns new brew pub and enjoy a fine craft beer. I couldnt be happier. Bike Town has a great selection of new and used bikes along with an A+ low pressure buying experience. One of my work buddies is bike shopping, I gave him Dales card and told him to head out to Youngstown and hed find what hes looking for. If youre shopping for a new ride, I highly recommend these guys.

Quick service and nice as hell

Huge place with a bar inside of the store

Good service

Great experience was a simple deal only a matter of filling out the paperwork when it came down to it