High quality vehicle services and they stand behind their work. I highly recommend Rogers!

I recently bought out the lease on my Ford Explorer and I wanted to get setup with an established garage. I procrastinated making an appointment to get my oil changed. With only a few miles left before I needed a change, I called Rogers on Thursday and they had my Explorer in the next day. The service was excellent and the price was fair. They showed me a picture of the positive battery cable and how it was corroded. They let me know that my battery was low, which my wife had suspected. They did not try and pressure me into replacing the battery, which I appreciated. I did have the battery cable cleaned and a new battery installed. All of this was done in less than 45 minutes. Rogers has a new customer.

I needed new tires. I bought them online & made an appt. I brought it in at my scheduled time of 8 am. And it was done and on my way at 9 am. Customer for life.

I went in for an alignment check figuring that I needed an alignment done on my SUV. Ive used Rogers in the past with my previous car, Civic. I trust Rogers with my car. Feb.2018, I had an issue with my caliper failing on my 2012 Dodge Journey. It caused A LOT of break dust on my rim. As soon as I walked in for my appt, one of the guys noticed the break dust and asked me how long it was like that. I told him the issue & situation. He said hed see what they could do to clean that up. I am VERY pleased with how they took it upon themselves without me asking to see if they could do anything about it. Whatever they did was amazing as it looked SO much better than what it did when I brought it in for service. They truly care about their customers! With a little elbow grease and some paper towels this morning I was able to clean it up even more and its much closer to being back to normal thanks to whatever Rogers did to help clean it up.

My vehicle was STOLEN, and couldn’t even get a car seat or look at it because they wanted 450$ even though I didn’t know it’s been there because no one contacted me… bs

Scammers cant trust them

On a trip from Oklahoma, we suddenly had an issue with our brakes. Luckily our breakdown happened right at the intersection where Rogers is located. These people couldnt have been more kind. They got us right in and solved our problem in less than an hour...and brewed us a fresh pot of coffee to boot! They didnt charge us an arm and a leg either! Wow! The people of Zion are very fortunate to have Roger Whitmore Automotive in their town! If you need a great mechanic, this is the place to go! Thank you, Rogers! Youre the best!

I brought my truck to them last week and they said they have to bring it to the dodge dealer and I agree to it I thought transaction was done and I’m ready to pay the tow since they can’t fix it, listen to this.... Rogers said I will pay them after it’s all done and pick it up here(Rogers Zion) I called the dealership if that’s legit and the dealership whatever they Bill to Rogers they Bill to the costumer (that not true!) I got my bill 💵 1,265.44 and the dealership billed them 771. Do the math for me including tow back and forth. I’m sorry but this kind of transaction Is not acceptable this kind of pandemic 😷 going on. I’m sorry ☹️. Sorry to my pocket. If I can give them negative stars I would but there’s none!!

The team at Rogers is phenomenal and I cant say enough good things about them. They are happy to go the extra mile to make sure you and your vehicle are taken care of. Everyone is friendly and knowledgeable. We will be using them for the foreseeable future for our vehicles.

Great to do business with, great people. Thank you!

Tow driver was very friendly and courteous.

I have mastered the art of the review and I use them wisely. Unfortunately I had to use Rogers twice this year. First when I swerved to avoid hitting 3 deer on Russell Road in my 2013 BMW X3. That car was totaled and dealing with their professionals was exactly that, they were very honest and professional. The second time I ordered a new Goodyear Run-flat tire for my brand used 2016 BMW X3. Northwest Auto where I had always used in the past when ordering through Tire Rack did not have the capability to do Run-Flats so I went with Rogers. They were very congenial and the technician brought it to my attention that the rim was bent. I will definitely use their services in the future and refer others to their quality establishment.

Amanda the service writer was very helpful and informative on the service my truck needed. Great fast service

I brought them a tire (off the car) and a pressure sensor I bought elsewhere. They refused to install the tire pressure sensor because I didnt buy it from them. They wanted double the retail price I had paid for the sensor. I realize they need to make money, but they buy the sensor wholesale and charging double retail is crazy. They would still make money on the labor. You be the judge. If you are happy paying double for parts, this is the place to go.

OIl changes, front end alignment and tires, they have been the best.Very professional, clear details of the repairs and friendly service.Will be back.

I personally know people who had great experience at Rogers and I took my car there upon those high recommendations. Sadly, beyond my first visit, my experience wasnt as fortunate.Took my car there because of a certain issue. They diagnosed it and fixed it. Went back a week later with the same problem. They charged me for diagnostic again (~100) in addition to the repair cost. When I complained, they took the diagnostic charge off.The same problem resurfaced another week later. The ubiquitous diagnostic charge (~100) showed up again in addition to more repair costs which were different from the first or second time. When I questioned it again I was told that they had to do internet research which takes time. I asked if they really knew how to fix the problem (this was the third time) and if not, just say so. They seemed to be offended by my comment.And when yet again the same problem showed up, I took the car to a different shop less than five miles away because my total bill at Rogers was already into several hundred dollars and there was no resolution to the original problem.At the second place the problem was diagnosed and fixed together with helpful advice to keep the vehicle trouble free. The service person told me that if the same problem showed up again, they will not charge me for diagnosing and would do the repair again.Guess where I take my repeat business (three cars) to the second shop.

As always, Roger’s came through for me.The front end was making some noise and needed the struts replaced. The staff as usual was professional and friendly; the price was competitive. My car drives like it’s brand new again.I’ve trusted all of my vehicles to Roger’s over the years and will continue to do so.

GREAT STAFF. FANTASTIC SERVICE. ROGER IS A GOOD FELLOW ALSO. THERE 24 HOUR TOWING SERVICE EXCELLENT IF YOU NEED HELP. RESPONSE TIME IS FABULOUS.

Roger’s customer service is second to none! They pride themselves on excellent customer service and integrity. My familys experience with Roger’s has been nothing, but positive. One Friday night while driving home from a work function I got a flat tire. In a remote location and alone, I called Roger’s for a tow. I explained my situation to the dispatcher and emphasized the fact that I was in a remote location, alone and a little fearful of getting out of the car. Roger’s was there within 15 minutes to tow my car and make sure I was safe.On another occasion my older son’s car broke down during rush hour on Lake-Cook Road. In harms-way, no one stopped to help him. He called Roger’s for a tow. Roger’s got there as quickly as possible, towed my son’s car and gave him a ride back to Roger’s safely. My son would have been stuck in a dangerous situation for twice the amount of time had he not called Roger’s. My husband, Terry and I highly recommend Roger’s!

Great asset to the area. Very reasonable and great work. Alignment on my truck and tire mount on large tires/rims was spot on. They did great work! The owner is very engaged. Anyone complaining about tow prices, doesnt understand the amount of money it takes to operate that equipment!

The needed work was quickly and the install looks great.

Rogers Automotive Service is a family owned car repair and towing facility that delivers top notch service at a fair price. I have been a customer and friend of Rogers for over 30 years, and have found him to be an honest business man who preforms quality work. I highly recommend Rogers for all of your towing and/or automotive needs.

They were able to schedule us quickly and fix the problem. The staff was friendly and helpful as they kept us apprised of the status of our vehicle. Great place to take your vehicle.

Rogerss Automotive has been great for me, I have trusted them with my car for over 25 years, most recently they have been there for me each and every time. They have also been honest and have saved me money. Amanda is just really great, always very sweet and friendly and the owner has been just great. All the technicians are friendly and respectful. I would give Rogerss 10 stars !! Thank you all youve been great. I trust and respect you all.

Rogers Automotive Service has come to my rescue multiple times. Great service, prices and trustworthy. Its like having your own personal automotive white knight!

Always sucks getting towed but for the most part employees were nice and friendly. No problems. Thanks Amanda An Reed!

Excellent service done in a timely manner!!

The service I received was impeccable thank you for getting me out of a bind tow and all....thank you roger!

The friendliest staff that you will find in the area. they were able to get me in fast for brake problems I was having that day and get it done for me while I waited. I see their tow trucks all over Zion so I figured they had to be reputable. Thanks Roger!

Roger and his crew provide outstanding customer service...he always goes the extra mile to make sure my vehicle is taken care of. He even came to my office to pick up my vehicle for me which was SO helpful.....and dropped it off when it was finished. Thanks Roger! Youre the best!

Rogers a good guy and theres always done fair by me I recommend his towing service and repair service is second to none

Rogers Automotive Services is a place to go if you want quality work and want to be treated like gold.Both my wife and I have taken our cars to Rogers and each time the work was done correctly the first time and on time. Rogers truly is why we like to shop our local business owners. Thanks Roger and staff.....you guys rock!

At first had a good experience. Until i got home and realized that they put a hole in my tire and scratched up the rim. And im sure since i have already left they will either blame me or say that it was already there even tho they are brand new 400$ tires not even a month old. Not to mention the ridiculous pricing of storage fees

Good place to do business with

Very professional, good price for great service!

Rogers has knowledgeable and competent staff, a rarity if you ask me. I was satisfied with the work and the price was fair.

Pretty sad operation. The people who run it oily look out for themselves and the people they associate with around Zion. I was told I was not allowed to have my shoes and clothes unless I paid the 400$ tow bill for a car that was totaled and could not be driven at all from and accident I did not cause and was not at all at fault for. Is this how you you make money by charging people for personal possessions? Such a shame you would treat your local people like this who made you what you are today.

Honest and reliable. He wont gauge you for work done and stands behind his work! A++

I cant say enough about this for service I received from Ronny here…I am from 73 miles away and when a friend of mine had my car and it broke down near Zion, I was extremely worried about getting it serviced somewhere I have never done business before. Ronnie got my vehicle in at to their shop at a moments notice… even towed it in for a very reasonable price… And then communicated very effectively with me to tell me what was wrong with my vehicle.As you know… Dealing with automotive repair facilities can sometimes be sketchy… But not here. He explained everything that was wrong with my vehicle, even gave me a report of other potential problems but never pressured me to fix them at his place. They replaced my front passenger side front hub bearing at an extremely competitive price… Even cheaper than my usual mechanic :-) also ended up doing front brakes while they had it there because the price was very reasonable. Leslie… I told him that I had a problem with my washer fluid and didnt know if it was something simple or if the entire pump needed to be replaced… Turns out it was only A blown fuse and replaced it quickly. He could have easily told me it was the pump and replaced it and I probably never would have known. Thanks for your honesty Ronny.Its not often that you find a place that is interested and providing superior customer service and building a relationship rather than charging you as much as possible.Just cant say enough about the customer service I received here. Excellent job!

Rude, overpriced, corrupt, and awful customer service. 300 dollars for a tow that was 7 minutes away.. I was taken in an ambulance, so the police called them and they take advantage of someone who couldn’t make a call to roadside assistance due to a tongue laceration! Wouldn’t recommend using their services at all! Look elsewhere!

This place has the worse of the worse of the worse people skills. Charges you one price over the phone then when you arrive charges you way more. Dont ever let them pick up your car when you were in an accident. And when you question them, they say take it outside. Trust me . Its terrible.

Thank you to everyone at Rogers for keeping our vehicles safe and on the road.. Your excellent service is appreciated.

Integrity within an industry of thieves; Rogers group handles it all; electrical problems on my late model muscle car, simple oil changes on my SUV to complicated 4 wheel alignments.Custom exhaust work on my prized 3o year old German sports car. Cars are clean upon pick up, if you can judge a business by its looks- this place is clean.Had to have my car towed they handled that as well. More lights on that truck than the runway at Ohare. Our office Manager need to be pulled from a snow drift last winter. They arrived fast, got the job done and even calmed her down before allowing her back in car.These guys have it going on.

Dont have appropriate tools to jumpstart my truck but they charged me 125 dollars for visit. And they dont have skilled mechanics

Absolutely the worst service I have ever had. Steer ckear of these crooks in my personal opinion. Very rude and unprofessional. I can not recommend strongly enough to steer clear of this place.

Used them a few times before. Great service

Hot chick works the service desk 😝

Great place good prices!!!

Bad experience they took my money for my brother Cadillac Escalade and then told me that car was not drivable never told me that the truck was in a fire

Nice

A+ Service! Fixed right, the first time! Cant beat the cookies either!

Bad customer service ... I really think they messed my car up ... N ta top it all off my mom couldve been hurt real bad they just wanted the fence fixed never once asked if she was ok

Horrible towing service

Buuuuuuhhhh !!!