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CPR Cell Phone Repair Zionsville
6634 Whitestown Pkwy, Zionsville, IN 46077, United States
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CPR Cell Phone Repair Zionsville
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Ta
Review №1

Matthew at CPR in Zionsville diagnosed my phone and was able to restore my phone with an update. He worked on it for over a half hour and refused any payment for helping me. I highly recommend CPR at this or any of their other locations (Mass Ave. Indy and Fishers).

Ga
Review №2

Great service from these guys! I would recommend to go to this shop for cell phone repair. They were able to recover my phone without data lose.

Bo
Review №3

Wonderful, thought id lost my phone, walked in here and matthew fixed me up in 10 minutes. So happy this place is great

Jo
Review №4

I saw a Marketplace listing in regards to an IPHONE and I sent a message. Amanda responded very promptly and I set up a time to go in, I missed that first appointment but went in the next day. Matt in the Store was more then accommodating and very professional. There was no ( Sales pitch pressure ) at all, The entire process was easy and convenient. They have multiple ways to get someone financed. I recommend CPR for any type of Cell Phone Hardware issue, Wether its repair or, Looking to get a new phone. Thanks a bunch Amanda and MatthewYou have a customer for life in this old guy.Keep up the great work and Great Job

Ti
Review №5

Super good experience getting a screen protector installed on my 13 pro max! Tylor is the best! 😉

De
Review №6

Matt should wear a cape because he is my hero!! I fell for a scam and has to shut down my computer. the bad guy had control of my screen! I talked to Matt on the phone and he calmed me down. I couldn’t get to the store until 5:00 and I couldn’t leave my computer. I had to have it over the weekend. He stopped what he was doing and worked with me for about an hour and not only fixed what the bad guy did, but uninstalled stuff that had been on there for a long time that I didn’t need and was slowing down the processing.He explained everything he was doing. He was so kind and respectful. My computer is now running better than it has in a year. I will always go there for my technical needs. And I would recommend them to anyone.

So
Review №7

I’ve used CPR 3 times now.They’re are super professional, knowledgeable and friendly.They charge fair prices and guarantee their work I highly recommend them!

mi
Review №8

Noah was pleasant and very patient with me. He never made me feel stupid for not knowing how to solve my problem. Reasonable prices, quick service and expert advice - what more can you ask for? I’ll be back for sure.

J
Review №9

They kept saying my split board was broke on my iPhone and I’m better off buying a new phone. (The split board was fine) They were trying to sell me a new iPhone but at the end of the day the phone would of cost 4times more what it’s worth for financing. I went somewhere else and they installed a new screen assembly and it works flawless now.

Mi
Review №10

My daughters iPhone screen went bad. I took the phone in to the store and they had it repaired in under an hour. The repair was perfect and it was much cheaper than buying a new phone.

co
Review №11

Went to ubreakifix first and they ended up doing more damage to my phone and claiming there was much more and I needed to just replace it. These guys listened to my complaints and even investigated the claims made by the other company and found that they had done poor work and completely lied to me. CPR Cell Phone was about 10% more expensive than ubreakifix but at least the technicians were honest and very capable. They were able to repair my phone including the screw up from the first company and were kind enough to help me with putting on a new screen protector. I will happily recommend everyone I know to these guys for being skillful, professional, and above all else, having integrity.

Ma
Review №12

CPR was able to quickly (less then two hours) fix my iPhone. They let me know ahead of time what problems they might run into and what they might not be able to repair without spending more $$$. Would recommend!

Ty
Review №13

High quality parts, superb customer experience, professionalism, transparency, and a quick turn around time . Will definitely be taking the rest of my devices here in the future. 😊

Jo
Review №14

What a great experience. The store is nice, the techs are very geeky. The price was reasonable. They saved me 700 dollars in avoidance of a phone replacement. New case a battery and phone feature testing was 115.90. Happy and impressed! Good luck Sirs you deserve your success.

Ra
Review №15

Great guys help me with all my needs and answered all my questions! Def recommend!

Be
Review №16

Noah at CPR is awesome!!! I had two old Samsung phones with batteries that were about to rupture, Noah graciously told me to come on over even though it was close to closing time. He stayed past 7 PM on a Saturday and even fixed one of the phones while I was waiting in about 10 minutes. It’s nice to see people that still believe in Hardwork even if it’s at the expense of their own free time! He certainly went above and beyond and honestly seemed happy to do it! CPR will definitely get all of my business in the future!

Mi
Review №17

Went in for a broken screen repair, discovered some additional issues that Noah gladly helped me with. Very helpful and patient. I’ll definitely buy my next phone from this location.

La
Review №18

I was sent over to fix a broken camera screen for my iPhone XS and they were able to get it done quickly and professionally so that I was able to do a trade-in at T-Mobile! Thank you for the awesome service.

ka
Review №19

Great quality, and fairly cheap for a battery replacement i highly recommend going here.

Ja
Review №20

Courteous, professional, nice people...will use them every time I have a problem.

ri
Review №21

I saw an ad on Facebook that they had Xbox series X available for sale. I responded to the ad immediately and had a reply inside a half hour. Noah was extremely helpful and polite. I thought the service was so great that I recommended that my brother purchase one from them as well. Noah then helped my brother over the phone get his order set up and we came to pick his up the next morning. I can’t recommend this location enough!

Sc
Review №22

Repaired front/back glass on my daughters phone. Did a nice job! Gave estimate ahead of time and no surprises.

Da
Review №23

I’ve been through several phone this year and cpr always hooked me up and got me right. Very appreciative of this company

Ev
Review №24

CPR does great, quick work. They fixed my laptop perfectly and turned it around the same day.

Ja
Review №25

Very good operation. friendly and professional. Fast and job well done. -1 star for being pretty pricey. I would say, with the current level of service, its worth the money. Will definitely use again and would recommend.

Ci
Review №26

Sad they decided to join the rest of the people who rip people off over these game consoles. They buy up supplies and almost charge twice the amount for them. Their hook is you can make payments on them. So unprofessional. No better then Facebook scalpers

Ja
Review №27

Came into the store and got a screen protector! Great customer service!

Ta
Review №28

I took my phone thinking I would need a new one but they fixed it for me! I was so happy! And for a fair price. I would highly recommend them

Ch
Review №29

Fantastic and quick service, explained well what needed to happen and how much time it would take. 10/10

Ri
Review №30

Very quick to determine a solution to my problem and resolve at a price less than I expected.I will certainly keep them in mind for any digital device problems.

Do
Review №31

Wonderful Service! Quick and best price! Already recommended to friends.

ta
Review №32

I had a wonderful experience here the other day. I thought my phone had gotten a virus because everything kept crashing. I took it to my service provider, and they couldnt figure it out. They said I would probably need a new phone. I brought it to CPR and before I was even done explaining what was wrong with it, the man already knew what was wrong. He fixed it in less than 5 minutes. He did a couple of other things on the phone too to help me. He didnt charge me anything!! Noah was very nice and professional the whole time. Thank you!!

Do
Review №33

If I could give this place no stars I would!!!They told me they could order the part for my phone on one day and have it fixed the next day, then it turned out they wouldnt even get the part for six days, on top of that I had to be the one that called them to find this out no one bothered to call me and inform me of this!!! Very poor customer service. Would not recommend taking anything to them!

Ch
Review №34

Great service and quick plus super friendly. Highly recommend the Zionsville location

Se
Review №35

I broke both the front and back of my iphone and they had it repaired and back to me within a day. Great value instead of having to purchase a new iphone.

Mi
Review №36

Noah was very professional and efficient. Will definitely come back again if needed.

Be
Review №37

Said my phone was broken, and I needed a new one, tried selling me one on the spot which I declined. Went to wal mart got a new phone, curiosity got the better of me and I plugged in my old phone to the new charger and surprise, it worked.

Jo
Review №38

Great job in fixing my iPhone that was water damaged! They took great pride in being able to bring it back to life, Im going to tell so many people about this place!

Pa
Review №39

Husbands Screen popped & Noah fixed it & very inexpensive! Great place! Great guy!

Ja
Review №40

Noah was awesome. In the door and back out in 15 mins.

Wi
Review №41

Amazing people! Thanks JaredWife dropped her phone and cracked screen on a Saturday after 5pm was super sad assuming we wouldn’t get it fixed until Monday at the earliest. Within one phone call and 30 minutes 15 of which were driving it was fixed. Even got a great deal on otterbox while there. Highly recommended business!!

To
Review №42

What great employees they have there, very tech savvy and was great help with are issues 100% total satisfaction.TY very much Jared for your knowledge and help !!!!

Ma
Review №43

Noah was absolutely wonderful and so very helpful. I really appreciated his experience, expertise and kindness!

Au
Review №44

Went in yesterday March 7th, and very friendly. Work through issues and ended up getting new phones refurbished and unlocked. After 30 mins I was out with excellent phones. Highly recommend. Also my kids were crazy but they had patients to work through all the noise. Excellent service.

Je
Review №45

This was my second great experience at CPR Cell. Jared replaced my ZAGG shield on an iPad. Very efficient, professional and I enjoyed watching how much care he took. Will definitely be back.

Kr
Review №46

I stopped in as I was having issues with my charging port and I dealt with Noah who was very helpful and attentive to the concerns that I had. They were very quick and responsive and I would highly suggest using their services

Ri
Review №47

Great service people really know what theyre doing.

Co
Review №48

I will start by saying I am so grateful for the help I received from this store! Today would make it the second day in a row that I came in for help. I had originally went in because I was trying to replace a screen on my sons phone and I couldn’t get a couple of the screws out. Jakob was working and he was so super nice and helped me get them out as well as show me all the little things I needed to be careful of when I was replacing the screen. He literally walked me through everything when it came to fixing it. I ended up replacing the screen and had some issues with the phone turning on fully. I went back in today for the second time and Jakob was there again and yet again was super awesome and helped me figure out what was wrong. He took his time to figure out the problem and did whatever he could to help me get it working. Both times I went into the store it was close to closing time and he never made me feel like he was tired of helping me. He seriously went above and beyond my expectations! I am so thankful I went there for help. I know had I went anywhere else, I wouldn’t have gotten such amazing service! I deff recommend using them if you have any cellphone repairs!

Ma
Review №49

Although, I couldnt have my screen replaced due to limits of insurance. Jared was helpful and kind in trying to give other suggestions. Good staff and experience. 👍

Mi
Review №50

Great people. They will take care of whatever hardware issue youre having.

Do
Review №51

Thank you so much! I got my phone repaired super fast by Jared!

Da
Review №52

These guys are clutch!! Exceptional customer service and turn around time is quicker than anticipated. Quoted 3-5 days, came back in 2, and they called immediately afterwards. Online quote was also more than in store service, so it was a win win all-around. Ill pass the word around to anyone who needs repair. Keep up the solid work.

Jo
Review №53

Worst experience I’ve ever had with a company. My girlfriend took her iPhone XR there to get the back glass replaced. After a few hours they call and say that they burned the camera lens with their laser and that they wouldn’t be able to fix the phone completely until the next day. They were very apologetic and said they’d fix the camera for free and take $10 off the repair. Cool no big deal. Got the phone back the next day and was told they couldn’t get the back glass on all the way and that there was nothing They could do about it. There is a gap on one of the corners that you can literally press in with your finger. Tried talking to the manager and he/she wouldn’t even come out and talk to us. Just said there was nothing they could do. Why give us a quote to fix the phone when they can’t even fix it properly or give a refund? After leaving CPR, I took the phone to AT&T to see if they could do anything and the employee told me I should demand a refund for how poor of a job they did. I am very disappointed in the service they provided and the customer service from the manager. Don’t go here if you want your phone repaired correctly because they will just do the best they can and you’ll have to live with it.

da
Review №54

Gerry was wonderful in helping repair my daughter IPad!! Weekend Lifesaver!!

Ge
Review №55

I shattered my phones screen. I took it in to CPR Cell Phone Repair and they answered all of my questions, let me know how long it would take to order the part and fix it, and were detailed and courteous when I called in to get updates on the repair. My phone is now working perfectly and I highly recommend CPR if you have any issues with your phone that need repaired.

Ba
Review №56

Noah fixed my phone so my apps would work again!! So sweet too! Hes a magician!

Za
Review №57

Went in to purchase a phone today after one was damaged, very fast and professional service! Walked me through my options and provided info on the phones. Got a great price on a used phone in great condition. Got home and had issues setting it up, called the store, went back and the tech who helped me (Jared) is amazing! Went out of his way to help me get it set up very quickly! I’ve had three screens put on there and now gotten a phone from them. Defiantly recommend!

Pr
Review №58

They are very reliable and good listener alwys ready to assist with all kind phones, iPads, repairs etc

ca
Review №59

Mike . Jarod . (Brandon ?) are you kidding .. 5 stars ! a drop barely cracked corner of hubbys brand new LG stylo 6 cell and he wanted it fixed Now .. ! so $150 later, it was done .. CPR was not the closest but knew about the repair particulars .. they had to order it so make sure you call ahead of time .. they may want to verify the part/damage too so be prepared to physically go there .. their pricing is extremely competetive but if you mention my name ask for $10 off .. these guys are professionals .. (mike is cute too lol) no Im not getting any incentive for this review nor am I their mother hah . just know your job will be done right . again .. 5 stars easy ..

Ji
Review №60

Eric solved my problem quickly. Great customer service. Highly recommend!

An
Review №61

My charger would not go into my iphone 8. Less than 5 minutes problem solved at CPR Cell Phone Repair Zionsville. Fantastic!!

Mi
Review №62

This is a very professional and kind Business and they will go out of there way to make sure you are completely satisfied with your purchase. I highly recommend them and will go back for future purchases

Ma
Review №63

I just want to say thank you so much to cpr. I spent countless hours on the phone with Apple techs getting my iPhone photos back off my husband’s phone without success. We walked in to cpr, and they did it in a minute. Would recommend everyone go there. No tears, just smiles. Thank you again.

Da
Review №64

Very easy process. Right on quote (knowing there could be other issues once they started). Very competitive price as I checked around first.Although this isn’t a place you wanna frequent, if I need another screen replaced, I’ll be headed here.

Ji
Review №65

I had an issue with my iPad and I was able to walk right in and get it all fixed up in about 10 minutes. Super helpful and friendly. I highly recommend supporting them!

Ji
Review №66

WOW! From the moment I entered the store (it smells amazing) from the moment I left I was impressed. Keep up the great work Zionsville gang!

Ne
Review №67

Fast service, and knowledgeable staff. Cost was spot on estimate.

Sy
Review №68

Amazing staff! So friendly and helpful! I came in to get a new phone and was taken care of within 20 minutes with my new iPhone 11 Pro! Will definitely recommend to everyone!!

Mi
Review №69

Noah, was quick to help me with something Verizon couldnt. I was in and out in a minute. Thank you for being so knowledgeable and helpful.

Li
Review №70

Thank you guys for getting my iPhone battery replaced quickly and at a great price. I’ll be back in the future with needed!

As
Review №71

They were extremely knowledgeable and able to fix my phone issues quickly. They were very professional and the customer service was outstanding! They went above and beyond to provide a great experience! I would definitely recommend this business and I will be back.

No
Review №72

These guys do Great work!

Po
Review №73

Jared was a delight to talk to when I messaged their FaceBook page and Peter and Noah helped me get my phone fixed quickly and answered all the questions I had! Would highly recommend!

HJ
Review №74

I messaged Jared on facebook about the loan process, the makes, and models of the phones and he was excellent. He even stayed open an extra hour so I could come in when I got off work to pick up my new phone. Couldn’t be happier with the service of this place. The guys were great. Would definitely recommend.

To
Review №75

Very helpful with additional advice far beyond the call of duty!

Da
Review №76

Went today to get my charging port potentially replaced, only to come find out my charging port was filled with LINT! They cleaned it out for me free of charge. Jacob and Mike were the 2 who helped me. Very nice Location, very prompt on greeting me. Thanks guys.

Je
Review №77

Store was clean and staff was supper healpfull we got a new laptop through the lease process and it was easy and straight forward. All fees were s haired a head of time. Information was great .

Dw
Review №78

I showed up here without calling ahead or making an appointment of any kind, showed up just a couple hours before the store closed and was in dire need to have my screen on my iPhone fixed before I left on a business trip out of state. They checked me in with no issue and assured me theyd could make it happen for me. I told them Id be back to pick it up right before close. I ended up getting held up while at the auto shop having my tires rotated and oil changed, and was not going to make it back before they closed. Worried as I was to be leaving for my trip right after and wouldnt be able to without my phone, I used the auto shops phone to call them, not expecting an answer as it was 5PM and they were closed. To my disbelief, an employee (Nate or Nick, in such a rush I cant remember clearly) answered and informed me he had my phone finished and was waiting for me concerned to my dilemma that he would wait till I was able to get here to pickup my phone. I finally made it there about 20 minutes after they closed and was let in to get my phone and pay. My phone was fixed and couldnt even tell it had ever even been damaged, an amazing repair job on the screen and even as far as to clean my phone and fully charged my battery! The employee was so polite and professional, saved me more he knew. Highly recommend this shop and will be going there for any future repairs!

ja
Review №79

Service was great and so was Noahs help

S.
Review №80

Friendly staff, fast service, and a good price!

Ju
Review №81

What an awesome experience!!! Just left the AT&T store and walked in to the Cell phone Repair store and had our I phone fixed within 5 minutes!! Had a charger break off in the charging port and they were able to fix it. At&t told us to file a claim online and we would have to send in the phone... which meant that I would be without a phone for a couple of days. But CPR came to the rescue and was able to remove the piece of charger in a matter of minutes. So happy I stopped in their store!!! Thank you CPR for the quick fix!!!!

Ga
Review №82

Peter was great...very professional and knowledgeable. Cleared everything up!

Sa
Review №83

Lemme tell u if u h8 the system (like me. i hate the sytem), yull like this place.when my iphone broke i was like oh no :( okay i have to pay apple to fix it. but apple is a part of the system. and i could not stand for that. os i looked at other options. and i couldnt find any at first until my friend said hey hav u tried cpr? and I said lol i dont think frenching my phone and pounding on its chest will save its life. the csreen is broken hahahah and then they said no cpr stands for cell phone repair. its like apple but their not a part of the system.so i went there and they fixed my phone in only an hour and none of the money went to apple or any other parts of the system. i specifcifcally askerdf and they said so. thnak you cpr for helping me not be a part of this system.EDIT: #FrickJared, 1 star for an employee named Jared.

Br
Review №84

Amazing service! I would highly recommend CPR! Honest and upfront with what it was going to take to repair my phone!!

Je
Review №85

My iPhone stopped being able to charge. The charging cord would not fit properly in the charging port. A young man met me at the counter and opined that the charging port may be clogged with dirt/lint etc. After a few minutes of waiting he brought the phone out and reported that the port was, in-fact, clogged and that he cleaned it and the phone was charging properly now. All of this and....No Charge!I was shocked and very happy. CPR Cell Phone Repair made my day.

Ro
Review №86

It was a bad experience they are taking advantage of people looking for new gen consoles by jacking up the price

de
Review №87

This is Denver. B. Mccarthy and I cam in to the phone repair and got fix quick and great service by Mr. Noah thank you again sir. Denver

Pa
Review №88

Jakob was most helpful, friendly, and for me,it seemed he performed “miracles” as he resetmy phone after it was disabled. I wish him asuccessful career.

Lo
Review №89

Great Service! Thanks guys!

Du
Review №90

Great service. Quick and very informative.

Ja
Review №91

I called Jared because he is the Director of Operations assuming he would be willing to help me since I am the customer. He was very rude to me even though my REFURBISHED phone is not working and under warranty. This is the second phone from them that has had a hardware crash. I asked to speak with his boss and he told me “he does not take your kind of calls”. I am extremely disappointed in their customer service. I would NOT recommend. They do not even explain to their customers about the services they are purchasing from them. Awful Awful experience.

Ja
Review №92

Repairs done the same day. Great service

Ja
Review №93

They the goat 💯💯🤞🏽✅🙏🏽

Je
Review №94

Very quick and efficient. Exactly what I was looking for to fix my iPhone shattered screen. Literally dropped it and a hour later was like new. Thank you!

Am
Review №95

I work at a repair shop that focuses on Apple products. I’ve called this location many times to get information on pricing and repair procedure for android users who come into my store. The staff is always very professional and knowledgeable. They’ve treated every customer we’ve sent them exceptionally well and I’ve never heard any negatives about them, except people wish they were closer. I’ll definitely keep recommending people get repairs here.

Ji
Review №96

Replaced cracked screen on Galaxy S8+ and the repair looks great!

Dy
Review №97

Fixed iPhone in 2 hours. Great people.

Gl
Review №98

Noah was very knowledgeable,friendly,and helpful .

In
Review №99

Noah and Jacob took great care of us, we highly recommend them.

Da
Review №100

Highly recommend CPR Cell Repair in Zionsville. I shattered my phone the night before a business trip and they were able to fix it with only 10 minutes until closing. The customer service was top notch, the prices were unbeatable, and their willingness to help me so quickly was amazing. I will be back for all my cell phone repair needs!

Information
82 Photos
100 Comments
4.9 Rating
  • Address:6634 Whitestown Pkwy, Zionsville, IN 46077, United States
  • Site:https://cellphonerepair.com/zionsville-in/
  • Phone:+1 317-769-0602
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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