Its nice to encounter companies who just take care of your problem.We recently purchased a deep soaking tub and received a bath pillow from the manufacturer. Within days we had a yellow stain in the shape of the pillow. Such a bummer! After communicating with the company who makes the tub & pillow they sent out these folks to check out our problem.Tom who has over 30 years of experience in this type of stuff showed up and within a few seconds knew what to do and said hed have one of his guys out the very next day.Our tub was back to looking the way it should within a few mins of their work. Easy, simple, no BS.Heres a pro tip for all my Vegas neighbors. Our water is really bad. So bad that if you leave something like a pillow in your tub or anything else itll likely stain your light/white surface. Dont leave anything in your tubs or on your countertops if theyre light in color.