Casey was such a BIG help!!! DEFINITELY your go to place for Spa owners!!!

Great selection of products for hot tubs!

Well One of the reviews has it closer to the Real Experience. Having been referred by a couple of spa shops that Spas by Renee was the only place get parts I head over to the place on Pecos. Get into the store and find a very outdated layout that is more like a clearance outlet then a retail shop. The guy to help me was gone so a fat sleazy salesman hiding at the back of the shop finally helps me after I have wandered around lost. The salesman says that the part I need would be in the back somewhere but KC was out and would know where, Id have to come back. REALLY???I go back later and KC has returned, he is older (which usually means knowledgeable), grumpy and acts like it is a privilege for him to even take the time to speak to me. I hand him the parts I need to replace from an older spa which has really needed little service. He takes my parts, dismantles it and says he doesnt have it, it isnt made anymore but then decided to go into the warehouse behind and take a look taking the old part with him. When KC returned he has a part which looks relatively similar and without my old part. After inspection I find the part would not fit the area or the connection parts. KC says it would be a retrofit, and disappears back into the warehouse. I hear a saw, something that sounds like breakage and he then reappears with some plumbing parts. ?? KC then whips some lube, seals and other items that he states I would need to do the job. I restate that the spa is older, there is little space in the hole and I want the old part back, in which he states he took it apart and leaves it at that. This little fiasco cost me over $110, and when I got home... none of it fit. SO MY Recommendations Is Find Another Shop For Your Spa Needs...............

Oldest spa joint in Vegas. Extensive knowledge of the products they sell and stand by all purchases. Came out to fix my aging spa and brought it back to life. Family run and super friendly. Support local small businesses.

Whhhat!!? its not that I wouldnt fully recommend SBR, but when I called approx.10 days prior to have my spa cover replaced (quoted approx. $450) and 4 jets (quoted approx. $20 ea), I was figuring on an approx $530 invoice. But when Jed called to say he was enroute while I was at work I was told hed do the service and leave invoice inside my back door. To my surprise I get the invoice for $704, including fees that were never even mentioned!! Shame on me for not getting a full quote or doing my own research prior because now Im finding same or similar covers retailing approx $289-$320 online w/ free delivery and jets from $8-15 online and at other hardware stores!! The profit alone should have covered the $95 Technical Service Time and $30 Service Call Charge that were both extended, nor mentioned, to me! Ouch!

Reliable spa dealer. We have had ours for several years now. Love it.

They take excellent care of me and my spa needs!

We had a custom sauna by Renee,she is knowledgeable and very dependable, it was a very difficult remodel and she was great through all their changes,,

Purchased a Hot Springs Spa from Renee about 6 years ago. A few service calls but they always took care of it and showed up on time. I would recommend them for any Spa needs.

Great selection of spas at very good prices

Absolutely everything you need

Kinda rude. They are the only ones who sell my spa filter.

Very helpful.