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A Star Motors
5700 Menaul Blvd NE, Albuquerque, NM 87110, United States
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A Star Motors
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Ma
Review №1

Great experience at A Star Motors. Aaron the owner treated us with respect and took care of everything I requested. Helped us secure an excellent loan, as well. Paul his associate was helpful, too! I will definitely be returning for my next car. Thank you!

Jo
Review №2

I just bought an exceptionally clean, ultra-low-mileage Tesla Model 3 from Aaron at A-Star Motors, I felt I got a very fair deal and Aaron couldnt have made the process any easier or more pleasant. Highly recommended.

Be
Review №3

Aaron is so great to deal with. He did a great job securing us a good loan rate. He had all the documentation for the car on hand. He answered every question we had. Aaron is incredibly easy to talk to and very knowledgeable. Thanks Aaron, you were awesome.

Ro
Review №4

Aaron is changing how people view car salespeople. He is honest, no pressure, and cares. Whether it is your first car or you have been buying for years, it is worth your time to see A Star Motors for your next vehicle. I will hands down recommend Aaron to everyone!

Ky
Review №5

This was an amazing dealership the manger was very courteous and honest got us out the door as fast as possible made paperwork easy and effortless and even stayed past close to get me in the truck that night with a fresh wash, the vehicle detail was great and lasted weeks shout out to him. The insurance APR and warranty plans were made easy and allowed us to make the decisions we wanted not trying to push things on us to make dollar and wanted a great truck to a good home. A Star is not in the car business there in the transportation business to get you on the road safely!

Ca
Review №6

Aaron is amazing! He made me feel comfortable! Did what was best for me! Best car buying experience! Best rate best service! Beautiful car! Im so happy and will recommend him to anyone looking for a car!

Ad
Review №7

I recently purchased a car from A star motor. This was the best experience I’ve ever had at a dealership. Aaron made it quick, simple, and straight to the point. His real cool and easy going. Thanks again Aaron for making this deal happen.

sa
Review №8

I just purchased a car with A Star Motors and I would like to say I’m very pleased. They were able to work with me and give me a better price, as well as give me a low interest rate. This process couldn’t have gone easier thank you so much! If you guys are looking for new cars I definitely recommend this dealership.

G
Review №9

Made my first car buying experience extremely easy and quick. Aaron was professional and did not put any unwanted pressure into buying a car. Good price for a good car and was straight up when showing me the numbers. Loving my new car, would definitely recommend this dealership to a friend.

Ca
Review №10

I bought my first ever car here and I couldn’t have had a better experience. Aaron was so helpful, friendly and not overbearing at all like most dealers are. Would definitely recommend this dealership to everyone!

An
Review №11

Best Experience Ive ever had buying a vehicle.Nice clean vehicles and a good selection.I bought the vehicle took it straight to my mechanic. He ran it through his inspection.There was a issue with the hubs on the vehicle. I made contact with my salesman and he made arrangements for my vehicle to be repaired under warranty. Even better, Aaron picked me up at the Repair shop and I was loaned a really nice vehicle to commute while my vehicle was being repaired. I appreciate A Star Motors stepping up and taking care of me and my vehicle. I will be back to purchase my next vehicle here.I would recommend A Star Motors to anyone looking to purchase a clean reliable vehicle from a reliable source.Ask for Aaron!

An
Review №12

Great customer service, Aaron got me into the exact car I wanted at a great deal.

Jo
Review №13

I just bought a nice vehicle from Aaron Flores. Best customer service Ive had buying a car. Straight forward and a super chill sales man! IF YOU WANT A VEHICLE THIS IS THE PLACE!

Yv
Review №14

Going to A Star Motors was one of my best car buying experiences ever Aaron was a real SWEETHEART very easy car buying experience would recommend him to everyone .. Aaron did everything he could to help me I appreciate it Aaron thank you

Je
Review №15

My mom just got a car and she loves it and the owner works with them to get the best deal. Highly recommend.

Ro
Review №16

I spoke with the owner Aaron and told him I really liked the white 2019 Hyundai Veloster that he had on his website. I went tohis dealership from Smith Mountain Lake, Va.,, and I am on my way back home in that VELOSTER.Aaron held the car for one week for me. He picked me up from the hotel I stayed at and took me to his dealership where we concluded our business and paperwork..I am one satisfied customer.

Ma
Review №17

Bought a car today with Kris Duggan. Great experience, very friendly, helpful and perfessional. Answered all our questions. I will recommend to my friends and family .

Ty
Review №18

I recently purchased a vehicle from A-Star and I have to say it was one of the easiest and best experiences I’ve ever had dealing with “car people” the whole staff was super helpful. My salesman, Kyle was awesome and did a great job explaining everything to me in a way that wasn’t over my head. He was very professional and thorough. Ultimately he got me into my dream vehicle, so thanks Kyle! I definitely recommend this dealership to anyone looking for a new car.

Je
Review №19

I recently purchased a vehicle from A Star and Erick was so helpful and patient through the whole process. He worked with my budget and Made sure I was comfortable with the purchase. Thank you So much

Sa
Review №20

Such an amazing experience here! The guys here are honestly the best couple guys I have gotten to met! Sal is so awesome and the manger there is just so great! They worked to get me to where I need to be so happy I went here! Highly recommend y’all to go! You won’t be disappointed!!!

S
Review №21

Bought a Subaru from them recently. Definitely one of the best car buying experiences Ive had in Albuquerque! Their vehicles are in great condition and are priced good too. Customer service is great, It was a pleasure dealing with Kyle. Highly recommend!!

Ri
Review №22

I would like to thank A Star Motors for making today’s car buying experience very simple and pleasant. They sell nothing less than quality cars on their lot! They detailed my new car while I was finishing the paperwork, put a cold bottle of water in the cup holder and had the car running with the A/C on so that it would be nice and cool when I got in to drive away....... It’s the little thoughtful details that count! The owner and the salesman were just awesome to work with..... I will definitely recommend this place to family and friends. I always read reviews before I do business with anyone which is why I feel the need to write this review. Always give credit where credit is due! Thank you guys..... the wife loves her new car!!!!

Ro
Review №23

Liz and Aaron were great. Liz was the most honest salesperson i have ever dealt with at a dealership. That goes a long way with me. The icing on the cake was we noticed a deep scratch on the front windshield a day after we bought it. I called Aaron and he said he was sorry and would purchase me a new windshield, which he did the next week. I will definitely be back for my next purchase and have told all my friends about them. Top notch customer service and no pressure!!

Mo
Review №24

Amazing Experience! Sal and the staff are awesome. They work with you without pushing you into buying something. Theres no BS. I highly recommend Astar. Good people!

Sa
Review №25

My experience with A Star Motors was phenomenal. From the moment I walked in, I felt like family. The staff is very welcoming and eager to help find you find the best fit. Thank you A Star! I love my new truck ❤

Al
Review №26

I’ve been looking for a new car ever since I sold my Jeep, I’ve been to dealership after dealership and no luck. I’ve worked in dealerships before and know how the people are but this was NOT the case at A star! We happened to stop there by chance because if I’m being honest I never trusted personally owned dealerships either but from the time we got there it was nothing but EXCELLENT service. Scott helped us (shout out Scott!) he was very friendly, listened to what we wanted/needed and we didn’t feel any pressure from him to buy. We didn’t feel trapped or obligated to stay or agree to a price or car right away. He let us leave and think it over, letting us know that the price quoted wouldn’t change if we decided to come back and it didn’t. Honestly the whole experience was great. Scott and Aaron both took such great care of us down to the littlest thing! (The car had been detailed very thoroughly but Aaron noticed a tiny spot on the carpet in the trunk so before we left he had them take it out and clean it but it wouldn’t come out so he literally just replaced the WHOLE CARPET!) I would recommend this dealership to anyone and everyone over the big dealerships, they care about their customers and go above and beyond to make you feel comfortable and safe buying a car from them!

Sk
Review №27

My boyfriend and I went to A Star Motors to buy our first car after the old family truck died on us. We were expecting to have to argue a lot with people because were young and so people try to treat us like we dont know what were talking about. We were pleasantly surprised when that wasnt the case! Dennis, the man who helped us, made it so that we drove away in our new (used) car very satisfied. He let us test drive it, explaining various things about the car as we drove. When I asked about a student discount (Im a university student), he gave us $500 off on a car that was already reasonably priced for a 2014 car with less than 50,000 miles on it. He was very transparent about the cars history and the application process for financing and got us a great deal for first-time buyers! The warranty deal is also more generous than you can find at other dealerships. Paid for the emissions test and registration as well. I would highly recommend coming here if youre looking for a good deal on a used car, especially if youre a first time buyer who needs help getting through the process like we did. Thank you Dennis for great service and for selling us a great car!

Fr
Review №28

Purchased a 2016 Silverado with 6 inch liftkit from A Star Motors. They were very courteous and Professional with the sale. Very Nice vehicle and clean. They back up their vehicles and warranties with Car Fax and Inspections in writing. You will not be disappointed with this Dealership. Thanks

Sa
Review №29

We went to A-Star Motors in Albuquerque NM, because they happened to have a specific vehicle I was searching for, the 2003 Land Rover Discovery. The entire process was smooth and comfortable.We were able to have a substantial amount of time with the car, as well as the ability to get the car checked by an Independent Mechanic. Once we decided Yes on the car, the buying process was effortless. The General Manager, Dennis, was trustworthy and a great help with getting me into the car I wanted. I would recommend A-Star Motors to anyone looking to purchase what they want with confidence and ease.

an
Review №30

Im very happy with my car purchase from A Star Motors. The staff was friendly and knowledgeable. Was looking for a reliable used car with low mileage. Thats exactly what Aaron, the owner, found for me. 2000 Lexus with just over 100k miles! Only 2 owners, very clean, mechanically sound. Small repair needed with the hood struts, Aaron took care of it no problem. Easiest and fastest experience purchasing a car. Would recommend A Star Motors to anyone anytime. Definitely going back there for my next car. Keep up the good work ladies and gentleman of A Star Motors!

Be
Review №31

All of the staff was great and really need to help the customers as well for me thank you for treating us so well this is our second car Mini Cooper we have been telling everyone about you and the great customer service and NO high pressure like the other dealers, this the place to be for your next car or truck and suv .

Sa
Review №32

Great experience! Ask for Kyle, very friendly and helpful!

Ry
Review №33

Great buying experience!! Aaron is awesome. Super nice and very honest. He did everything he could to get us in our new 4Runner. The vehicle alone is emaculate. It runs and drives great and is just as advertised. No tricks or dealer touch ups. Thank you Aaron. I would definitely recommend A star motors and I will definitely buy my next vehicle from him!

Da
Review №34

A Star Motors excellent dealership. I Will be using them again in the future. First time using them. I worked with Dennis through the whole process which was efficient. He ordered the perfect vechicle I was looking for. Had it shipped, inspected, detailed and new tires installed. Walked out with car in less the 2 weeks. Answered all questions or concerns I had. Financing was the best rate. Overall very satisfied with A Star Motors and will be recommending to family and friends.

ab
Review №35

Nothing but junk. Cant believe these people

Ti
Review №36

A star motors is hands down thee best car dealership ive ever dealt with! Dennis was such a wonderful, professional and all around outstanding car salesmen! I WOULDNT BUY FROM ANYONE ELSE! & I WOULD RECOMMEND THEM TO EVERYONE I KNOW! satisfactory guaranteed with this place! Thank you Dennis! We love our new ride!!!!

Mi
Review №37

Very good customer service. I have been looking for a truck and found exactly what i was looking for. I give more then a five star . I had a busted speaker it got replaced no question asked . I would differently recommend to family and friends.

VD
Review №38

Buy your next car from A Star Motors! Cars are in excellent condition, super smooth sales process and Aaron is a no pressure sales guy. I found a like new Expedition I wanted, Aaron gave me a great price with low payments and helped me finance with my credit union! HAPPY FOR SURE! Thanks Aaron!

Sa
Review №39

Just recently purchased a lifted Dodge Ram 1500 a few weeks ago. The guys over here were amazing! Treated us like long time friends and really worked hard to get us what we were looking for. They didnt give me unrealistic options that I couldnt afford, but gave me options that were what I was looking for. They dont treat you like another wallet walking on the lot. Had a small issue caused from the previous owner but they took care of it right away and made sure it was done right,even offered to drive it down to me at work when it was finished at the shop. Overall GREAT, AMAZING group over here who ACTUALLY care and want you to be happy with your purchase. I literally have told everyone I can possibly think of to go over there and get their next car or truck from them! We absolutely will be going back! So happy!

As
Review №40

First off I called on a Friday about a vehicle posted on several sites including Car Gurus and the dealer site but was told vehicle was out for inspection and I would receive a call on Monday with an update. The entire week passes by with no call and when I attempted to reach out no one answered (The business phone is owner Aaron Flores personal cell phone). During that week the price was increased by $1000 and when I finally received a call back he stated it was because he had to make repairs. First off a vehicle shouldnt be listed until ALL inspections and necessary repairs are complete. Secondly the car was worth $5500 at best, which it wasnt in its best condition but he marked it up almost $3000 in an attempt to take as much as possible from the consumer. Aaron Flores is arrogant and unprofessional, I would stay far away and go to a reputable dealer before trusting his vehicles.

Br
Review №41

Kimberly was amazing. She was patient and understanding and answered any questions I had. All the guys there were great and very professional will definitely be recomended them to everyone I no!Thanks A Star Motors for an awesome car buying experience!

Wm
Review №42

A pleasant change from the typical shenanigans at big dealer lots. A-Star Motors was outstanding in all areas: Vehicle selection & price, buyer inspection, price negotiation, and trade-in. After my purchase, two mechanical concerns arose. Both issues were taken seriously and remedied quickly and effectively. Would buy from this company again.

Ny
Review №43

Awesome experience! Went in to test drive a car we found online. Steve not only told us all about the vehicle, but even pointed out several cool restaurants and hiking trails which we really appreciated since were new in town. Minimal haggling and ended up getting an excellent price. We had a nightmare trying to get a loan through our credit union, but Steve and the team went above and beyond to get us financed at a great rate. Extremely satisfied and would recommend this great little dealership as anyones first stop!

AJ
Review №44

Sold me a jeep that had stop leak in the radiator and oil leak and transmission leak. And a door that didnt sit flush with the body frame claiming no damage and no accidents. Stand up guys let me tell you!!

Ch
Review №45

A huge thank you to a star for trying to work with me.They really went the extra mile to work with me on my deal. Unfortunately the car that I was looking at was not the right one but rest assured I will be keeping them in mind as they turn over their inventory quickly and with some really great vehicles.

Er
Review №46

Was dealing with a new employee who seemed like a nice guy. We then proceeded inside and were looking at numbers (trade in value and final car price) then the employees boss came to meet us to discuss the details. We spoke for less than 5 minutes and he basically told us not to waste his time. The whole thing took no more than 10 minutes. He told us to get out. Extremely unprofessional. Dont waste your time trying to negotiate because they lack the required skills and professionalism.

Sh
Review №47

We bought our truck last week at A Star Motors. Dennis Lee is friendly, professional, and trustworthy. I recommend seeing him before you go anywhere else to buy a vehicle.

Jo
Review №48

Only dealer in town that had what I wanted for the right price and even then we were able to lower it. Aaron also raised the trade in value of my vehicle higher than the average auction price. Ultimately satisfied with my purchase with zero buyers remorse. The only reason this is not a five star review is because they were very shorthanded the day of my purchase so i found myself waiting more than I would have liked.

Je
Review №49

No pressure, great deals, great cars. Thank you Dennis and Jason for making it seem effortless. If you are not buying here, you are wasting money and time.

Na
Review №50

Kim was an amazing sales associates. She did what she could to get me in the car I wanted. I got a great deal and beautiful car. The owner aaron went out his way to make sure I was completely satisfied with my purchase even after the deal was done. If you are like me customer service is a huge deal when looking for a car! So if you are looking for a great running car for a great deal with outstanding customer service A Star Motors is the place to go! Thank you A Star Motors for my 2013 buick enclave my kids love it!

Ju
Review №51

AWESOME place to buy a car! Financing through my credit union was so easy I drove away in less than an hour. Im buying my next Jeep here too! Thanks Aaron!

Id
Review №52

They worked so hard to get me the car I wanted without a co-signer! I got exactly what I wanted there and all of the staff is so nice. I would highly suggest you go to A Star Motors for your next car!

Mi
Review №53

Very good experience would recommend to anyone.. thank you astar motors!!!

sc
Review №54

Best customer service ever! Painless buying experience and all the cars are really nice!

Ja
Review №55

Great service willing to work with you, no BS great price, gave top dollar for trade. Willing to listen to our needs couldnt be happier with our purchase . Cant wait to do business again with Aaron !

Ca
Review №56

I will recommend this place I just start working for Astarmotors And they treat me like a family member so for everybody out there that is looking for a car or a job this is definitely the place that you want to be... so Aaron and Dominic lets put more wheels on the street...

Da
Review №57

Love the fact that Aaron is a no pressure salesman. Prices are reasonable and the truck we bought was a quality truck.

Me
Review №58

Great, easy process. Dano and Dominic were great to work with and made the whole process a breeze. Will definitely recommend!!!

Ma
Review №59

People, I went in on a Wednesday and found a beautiful Honda Ridgeline. They held it, while I arranged financing and talked to my insurance agent, even though there were others interested in. Thats rare! Drove away in it on Thursday. Its a real nice truck, and Ive already received my tags from them. Today is Monday. Thank you to Arron and Dano. Outstanding!

Ja
Review №60

Awesome car salesmen! Did everything for us we just need it to drive our car out. Recommended! No need to go anywhere else!

Do
Review №61

Arron is a great sales person very nice and fair prices

la
Review №62

I bought a car here, and they were super.Great service, Dennis, Aaron were awesome.I would tell everybody about my great experience.

Ju
Review №63

I truly appreciate the great, honest, friendly service I received in purchasing my vechicle with A Star Motors. I would recommend making this your first stop when car shopping, you wont need to look anywhere else.

Kr
Review №64

Great selection! Awesome staff. Will definitely be buying again :)

Ne
Review №65

Good folks! Bought a used ES 330 from them. Fair deal on the trade in, warranty, and sticker price. I will be doing business with them in the future.

Ki
Review №66

A-Star Motors is a great place that believes in providing good customer service and a quality vehicle!

Na
Review №67

Purchased a vehicle . Second day it broke down. Took it back. They kept our vehicle for 6 days. Fixed a few things on the car. Sent it back didnt do alignment. As he promised he would fix the alignment.That night the car felt weird. Checked tire pressure. The front tires only had 10 psi and the back had 80. Could have caused a major accident driving vehicle home. Next day had to take the car to have a tire fixed. Had s nail in the back tire. Also we think the front tires were switched out while A Star Motors mechanic had the car for 6 days . They look bald. When calling to see if car was ready Aaron was very unprofessional he totally ignored all my calls. Left him messages. He never returned my calls Never will i do business with that company ever again.

Ge
Review №68

I went to purchase a truck and was told I was financed. I went to pick up the following Monday and was told the bank told me I had to find a new year truck. They pushed to put me in,something I didnt want I was looking for a diesel. Needless to say I went down the road to a different lot and found what I was looking for newer truck and am driving it today. The sad part is I got the letters to the bank that they were going trough and found out the finance manager was asking the bank for 3000 more than the sticker price of the truck so they were asking to finance me for 29,000 dollar truck that was a 2005 when the truck was 24,850 so becarful when you buy from them cuz they hike the prices to the bank and your paying for it

Ra
Review №69

BE ADVISED!!!!⬇⬇⬇--🚫🚫🚫🚫🚫🚫🚫🚫🚫🚫--⬇⬇⬇Okay. I had purchased my awesome GMC terrain from this location. A few of the guys are 4 stars but not all.I asked for free tank of gas. These guys hassled me about it and wouldnt fill my tank unless I did a positive review for Thier business. I did it.THEN.... A few 500 miles later. 👎👎👎STARTED TO HAVE ISSUES WITH MY VEHICLE. They honestly stated they just changed the oil. I changed it myself .5 quart low. I told them there is a shake when brakes are pressed, but this didnt happen till my 500 miles was over. its their 500 mile promise that everything will break afterwards I changed the brake rotors and new pads. Rotors were shot. Than the TPS (TIRE PRESSURE SENSORS) STOP WORKING. IVE CALLED AND NOTHING HAS BEEN DONE. Took it to discount tire, they ended up charging me like 40-65$ per sensor. I bought new tires after, dropping a hefty down payment for my new used car Its like if I had a money tree in my back yard. $$$....I, Gotta SAY THIS IS A GREAT HONEST AND PRIVATELY OWNED DEALERSHIP.I WILL NOT BE RETURNING. if I could do it again I wouldnt. Please read this review and dont go to a second hand shop like myself. Buy new.FROM BUYER TO BUYER.DONT WASTE YOUR TIME AND MONEY. GO NEW!!!#169

Tn
Review №70

Where to start? I was looking for a used BMW 335i or BMW 535i, came across a used BMW 335i at A Star Motors. Test drove it on a Monday and spoke with Tyler the sales man (nice guy) there were a few things questionable about the vehicle. However, the owner Aaron assured me if I was to buy the vehicle they would fix EVERYTHING wrong with it within 30 days or 1,000 miles which ever came first of purchasing and would let me take it to my mechanic to have it checked out. He also gave a VERBAL agreement that if the mechanic had problems with the BMW i could bring it back no questions ask (Headlights needed cleaning, cup holder wouldnt coming out of dash, windshield blades needed to be replace, noise coming from brakes). Note: my mechanic couldnt take a look at the vehicle until Saturday. The next day (Tuesday) Tyler called and said they had fixed the cup holder, cleaned the headlights, and bought me new blades to put on. After we agreed on a price for the vehicle I went in to sign the papers on Thursday, with another VERBAL agreement that if my mechanic on Saturday saw problems with the BMW I could bring it back. I went ahead and signed for the car (Mistake #1). Left the dealership Thursday and on my way home the Check Engine Light came on, called Aaron and he assured me that they would have the vehicle fixed and not to worry about it. The noise coming from the brakes was a sensor according to Aaron which my mechanic and Hans Wittler confirmed that could be the possible problem. Come Saturday my Mechanic that Ive known for 15 years who had no reason to lie to me about the vehicle, said that it looked like the front passenger strut needed to be replace and oil had spilled into the turbo and he would take the vehicle back. After telling Aaron what my mechanic had said and that I wanted to undo the deal, he told me my mechanic didnt know what he was talking about and that nothing was wrong with that vehicle, to bring it back and that he would have his mechanic take a look at it. Arron called me on Tuesday saying that he would fixed the ONE strut and would the problem with the Check Engine Light. However, thats where we bumped heads... My mechanic said you dont just replaced one strut, when you replace struts you replace them in pairs. Example both front or both back at the same time. The mechanic he was using at Hans Wittler Automotive told me you dont replace one strut at a time, you replace them in pairs. After getting into several heated arguments with Aaron, he finally agreed to have them both replaced. However, he didnt have Han Wiltter or my mechanic replace the strut (still dont know who did). Six months later, theres a popping noise coming from the passenger side (where the strut was replaced), the noise coming from the brakes is louder (FYI-wasnt sensors had Hans Wittler take those out to see if that was the problem...NOPE) Wouldnt have written a review but this was a awful experience buying a car, and now only six months later im having problems with the BMW. Wish I had a better experience with this guy, because theres a dodge 1500 on there lot id like to trade this BMW in for. However, Ill never buy from them again.

St
Review №71

Had a great experience, highly recommended to buy a car at.

Information
28 Photos
71 Comments
4.3 Rating
  • Address:5700 Menaul Blvd NE, Albuquerque, NM 87110, United States
  • Site:http://astarmotors.com/
  • Phone:+1 505-503-6846
Categories
  • Car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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