Carpet source just completed replacing tile and carpet in my home with luxury vinyl plank flooring and installed new baseboards. it took a while to get the product in (not their fault, everything is on backorder), but through the process, they were great at communicating and rescheduling. Epie and Dillion were easy to work with. very accommodating and knowledgeable. and Andrew and his crew did an amazing job on the install. very professional, on time and really exceptional at their craft. I would highly recommend carpet source and we will be calling them again when its time to update the bedrooms! thank you!

Fast, professional, courteous service. Very good pricing. Owner has a very down to earth attitude and made the whole process easy. The lady at the front desk who we talked to first was very pleasant. The installers were skilled and knew what they were doing. Keep it up. You all were the best. Trustworthy company. Thanks for everything!

Conscientious owner (Don), good value for attractive carpet! Installers did a good (and fast) job, however they appeared to be contractors and left debris everywhere, even outside. I had to re-vacuum after they left as their vacuum didnt pick up many of the carpet fibers from the installation and had to throw away their water bottles and energy drink can that was left as their trash. Mysteriously my broom outside disappeared about the time of the installation, but perhaps someone else took it (?). I recommend Carpet Source but I would want to know more about their installation crew next time.

I got a quote from the big box home improvement store (had to pay for quote) and was unamused. $$$ I checked with friends on FB and like 5 people recommended Carpet Source so I messaged them. I got a rough quote in a day, a visit from Don with official (free) quote a couple days later (the quote was nearly half as much for a better carpet) and I paid in full on the spot. I was impressed with the efficiency and professionalism of the whole team. Someone clearly put some careful thought into streamlined business processes. I never got asked the same question twice and the whole team was obviously communicating effectively. Most importantly, the carpet was installed a month earlier than scheduled due to a cancellation (again, great communication) and the bedroom looks like a completely different place! Don and the installer even recommended some home improvements to help protect the carpet. This was easier than I thought it would be by a long shot, much less expensive than I anticipated, and generally pleasant. The product is great, but the experience is often just as important!

My wife and I purchased a home and needed to replace the carpets as soon as possible. Every single company we spoke with didn’t have carpet in stock and some even on back order. So we tried our luck and called Carpet Source and spoke with Don, who was beyond helpful and meticulously guided us through the tear out and install. Luckily, he had a higher quality product in stock and we were able to install within several weeks.Unfortunately, we were on a time crunch and couldn’t wait for his team to do the install otherwise we absolutely would have had them do the work.I highly recommend you give Don a call if you want to replace your carpet. He and his team are very professional, courteous and respectful.Thank you for all of your help, Don!

We are so impressed with Carpet Source and the exceptional knowledge and assistance we received from Dillion in choosing the right luxury vinyl wood plank flooring and color. Eppie in the office was so helpful with scheduling our installation, and we cant say enough good things about Andrew and his team, Martin and DJ who installed our flooring. They were impeccable, professional, and amazingly neat during the installation. We highly recommend this company and the installers!

We had Carpet Source carpet 3 bedrooms and a walkin closet. Don was timely, helpful, and professional. He had a very good selection of carpet colors and styles and gave us excellent advice on which to choose. He quickly and accurately measured the rooms, and he kept us informed throughout the entire process. His installation team was on time, efficient and friendly. The carpet looks absolutely great, and we will definitely use Carpet Source again in the future. Thanks!

We had a luxury vinyl floor installed in four areas of our home, the dining room, kitchen, breakfast area and laundry room. The original tile flooring from 1972 had to be removed. The title removal equipment that was used was impressive. The work was done quickly and with absolutely no mess. The next step was to float the concrete so the vinyl would lay flat. That was a lot of work but the installer did a great job. The entire process was extremely professional with minimal stress on our day to day living. The floor looks better than we expected, feels great walking on bare feet, is easy to keep clean and really updated our home. We got a much higher quality then we could find anywhere else at a very competitive price. Super happy with the entire experience. Thank you Carpet Source! Highly recommend

From our initial inquiry to post-install service, our experience was five-star. Staff were courteous, friendly, and professional at every phase. We purchased a more luxurious grade of carpet for a large home, and found the pricing competitive. The install with Alex and his team was excellent. We would highly recommend Carpet Source.

We are so very, very pleased with our new carpet and the craftsmanship of Andrew and his crew of installers was great! I can’t imagine anything they could have done better.

Dillon was very easy to work with on color and brand selection. Gabriel, and Dave did an excellent installation job from what I can tell and I am very pleased at this point. We had numerous re-schedules due to delays on our home renovation, however, Carpet Source was very accomodating and easy to work with. Thanks again for the outstanding service I have received, I am in the process of completing my home renovation and I have to tell you, I have yet to experience such prompt and attentive service as I have with you and your associates. I would certainly recommend Carpet Source for fair pricing and professional, quality service, before and after the sale.

Dillon was very committed to making our experience a fruitful one...And it was. Great carpet at a competitive price. Thank you.

We chose carpet source because they had almost all good reviews. Unfortunately our experience was not the same. We paid most of the cost up front 5000 to be exact. We were told we would be contacted when the supplies arrived in about two weeks. A month later we called them because there had been no communication. I was told our supplies had arrived the week before and they could schedule our installation for a month later. The installation took 4 days to complete two bedrooms, a hallway, and the stairs. Unfortunately they had not ordered something for the stairs and that would have to wait. Again we were told about two weeks. Again I had to call a month later when I had not heard back. I was again told that the materials had come in the week before. I expressed that I did not expect this process to take three months and that I was upset that I had to chase them to do the work we had paid for. The owner Don was very apologetic and I do believe he cares for his customers. However, I got every excuse as to why there was no communication and why it took so long. Supposedly one employee was fired because of this problem. After speaking to Don he agreed to knock a couple hundred dollars off the total cost I was told he would have billing call me. They still have not a week later so I will again have to chase this company down so we can move on. Thier customer service may have once been very good. Currently it needs a lot of work.

Recently moved from Miami Fl to Albuquerque and had an excellent experience with Carpet Source. Very professional, excellent price and service. Highly recommend. We are thrilled to have found you.

We had an in home consult with Don and he was great. So knowledgeable and understanding with our one year old. The installation team was wonderful. They got the carpet installed quickly and they were so pleasant. We have had our carpet for about 3 weeks now and it has been such a great investment. We are very happy and will be using Carpet Source for future flooring projects.

Very helpful when it comes to picking carpet colors and textures. But thats about the only positive part.The installers were terrible. When removing the old carpet they didnt clean up the old staples. Somehow they even made it into our infants bathroom that was tiled. They accidentally removed a baseboard and their fix was either to use roofing nails or to leave it for us to fix. They also moderately scuffed our wall. They offered to touch it up if we had paint, but their choice of paintbrush was a scrap piece of carpet that obviously was a terrible idea since it got paint on the baseboards. The carpet was also not accurately cut, leaving gaps near the baseboards. There are also lumpy spots under the carpet where i can only guess exists because they ran out of padding.It has taken me four years to even write this review since having such a bad experience. Whenever someone mentions carpet source i cant help but cringe and explain our terrible experience.

Here it is:My carpet jobMy wife and I were so pleased with the experience we had with Carpet Source. The owner Don was very personable and knowledgeable about his craft. We were able to get the work done ahead of schedule and the installers did a remarkable job with the install. My wife and I look forward to doing business with Carpet Source again when we get ready to do our bedrooms.

Carpet Source gives you the convenience of coming to you rather than you seeking them out. They do have a good product at a competitive price but not necessarily the lowest. I was disappointed in their carpet color selection - they do have a large selection of the most popular color (beige & earth tones) but not a good selection of actual colors (blue, green, wine, etc.) My in home sales rep did a very thorough job of meticulously measuring out the job but when my wife and I wanted to wait a day or so while we discussed our disappointment in color choices he used the used car salesman ploy of if you sign right now I will give you a better deal. I prefer the best deal even if I wait to commit. The best part of the experience for me was their installers, they were great and did their best to accommodate every suggestion and answer every question we had!! The office and sales people speak well of their installers but often go one step further to disrespect other companys installers - I could have done without this. Carpet Source receives mostly 5 star reviews. There are some lesser reviews (like mine) but I found them difficult to find on their website. I am happy with the finished product although it is not my 1st color choice. I would include Carpet Source among the companies I would consider if and when I need flooring installed in the future but would not default to them.I just changed my rating from a 3 to a 4 due to follow up by the owner of Carpet Source. I really believe Dons goal is to exceed the expectations of every customer and he is willing to go to great lengths to achieve that. We got a great product at a fair price. The color is growing on us and I am confident we will enjoy the quality for many years.

In the past year, I have managed a remodeling project which involved a complete renovation of a dated building. The project required that I work with many local (and national) stores, businesses, contractors and vendors. During this time, I have had some great experiences and some very frustrating experiences; however, my experience with Carpet Source was by far the most pleasant experience I have ever had with any business. Don Lovato and his team were professional, knowledgeable, honest, kind and flexible. The quality of their work is outstanding, and from my first phone conversation until the completion of my flooring project, they went above and beyond in every step of the way and truly exceeded all of our expectations. I wish Don and his team continued success and look forward to working with them on my future projects.

From the start, our experience with Carpet Source has been phenomenal. When Tim came to the door for our initial meeting, I was impressed with the tools he had, including the tool to measure our rooms and the computer program that he used to diagram our house and prepare our quote. He answered all of my questions and went out of his way to come back a second time to speak with my husband and me together. He was very knowledgeable and answered all of our questions (unlike some other places). Setting up the time to get our house done was easy and the workers that came to our house were courteous and flexible. They answered my questions, moved our furniture, and left the place looking great. I also met the owner Don, who came to my house shortly after the install because I had a concern with the carpet. I was not expecting the owner to come and I found him to be just as knowledgeable and friendly as the rest of the staff that I had interacted with during the whole process.We shopped around and we found that Carpet Source had great prices. There were no hidden fees or vague estimates. Everything was in one number, which included our carpet, pad, removal of the old carpet and pad, and furniture moving (which MANY places said was extra and would be “a hundred to two hundred probably”). The customer service is what really sets Carpet Source above the other retailers in the area. We are happy with our floors and plan to use them again when we finish the rest of the floors in our house. You will not be disappointed to use Carpet Source for your flooring needs!

Great experience! Fair pricing, scheduled fast, and installation completed as stated. Don Lovato was great at providing us the options we were seeking, and was never pushy during the selection process. The install crew paid attention to detail and all special requests. Would highly recommend!

If your looking for excellent customer service, quick installation, & professionalism, then Carpet Source is your place. I had been dealing with the big box stores and the service was horrible, it was gonna take 2 weeks to get someone to come to my house to measure, then I would have to go back to the store and pick a carpet, wait 2-4 weeks for delivery, then schedule the installation which would be an additional 2-4 weeks, it was very frustrating. A friend recommended Carpet Source, I phoned and was able to schedule a measurement the next day, their representative came to my house the next day with carpet samples, I picked a carpet that was in-stock, and was able to have installation the next day. That’s a 2 day turnaround, yes!!!! The staff at Carpet Source were understanding, competent, professional, fast and nice. Highly recommend Carpet Source.

Carpet Source is wonderful! From the initial consultation to the install, they are amazing. Everyone we worked with is professional, friendly, and great at what they do. We even had a small section of our carpet show some wear after about a year and Carpet Source replaced it for us. It looks amazing! I definitely recommend them.

This company and its staff did a wonderful job. We did get some defective grout that was in no way their fault. I was amazed at how fast they took care of our issue that wasnt even their fault. Excellent staff, excellent installer, quick response on fixing an issue. We love our new floors and we deeply appreciate the prompt way everything was handled. Again we see that from the top to the bottom of this company seems to really care about making things look great and satisfying their clients! The sales rep gave us great ideas to bring two different tile styles together, calling it mosaic, which weve never heard of but looks beautiful. The installer worked very hard to make our floors look like a dream floor. You all are awesome and I highly recommend your company to anyone. Thank you for your commitment to our flooring needs. Please thank everyone at your business!

Don and company did a great job 3 years ago replacing our aged carpet. A recent warranty issue was just resolved with that carpet, and now we have newly replaced carpet and pad that Don brokered with the manufacturer. Talk about standing behind your product! Refreshing how this company goes the extra mile to keep a customer satisfied. Great staff from sales and office, to the professional installers. 5 Stars!

Don w/ Carpet Source has done flooring for us several times over the past 20 years. He is very professional & knowledgeable. He can quickly narrow the search so we dont have to spend hours reviewing samples, but still wind up with the perfect product for our needs. Last project was August 2018.

We are so pleased with Carpet Source. I had submitted a request for an estimate online. The company owner called personally the very next day to schedule our estimate. We had several samples to choose from and our install was done within the timeframe we needed (extremely quick). Carpet installers came right on time and did a professional job. Price was more than fair. Would highly recommend Carpet Source! -Amber Gifford

My husband and I are grateful for the excellent, timely work performed by Carpet Source. Tim carefully and patiently helped us to pick out the best type of product in a desirable color for each of the unique rooms in our home. Then, the friendly and professional office staff followed up with clear communication through each step of the process. The installation itself was performed by skilled professionals, who worked quickly and attended to each detail of a complicated installation with admirable talent. Each day the crew cleaned up after themselves and gave us the plan for the following day. The team was on time and considerate of our family, including our young children. While the installation of our laminate and wood floors required a significant number of challenging cuts, the installation was completed two days earlier than expected. It has now been more than six months since our floors were installed, and both types of flooring continue to look beautiful. In summary, we could not be happier with both the quality of the product and the installation process.

Awesome service, great experience all the way around. Highly recommend as they are professional and honest in their approach and business practices.

Excellent customer service and great products.I have two bedrooms (wall to wall) and three area rugs from Carpet Source. All have held up to two kids and a dog over the past few years. Don also found us hard to locate black and white checkerboard tile for our pantry at an incredible price and I love it.On top of the price, product and customer service, Don is easygoing, laid back and extremely professional. I highly recommend Carpet Source and will not buy tile or carpet from anyone else.

We had our house carpet replaced with new by Carpet Source. The whole process starting with Tim coming out to show the samples, everyone in the office and the installers was awesome. Being in the carpet business, we know more than the average customer and therefore, can be a little more demanding, but Carpet Source knocked it out of the park with the whole customer service experience. Thanks Carpet Source!I own Chem-Dry of New Mexico and have referred Carpet Source numerous times. Never have I had any negative feedback from my clients and have had several compliments on the service and prices. I will continue to recommend Carpet Source to my customers.

Love our new carpet! From the initial consultation to installation, it was a great process. The estimator was very professional and friendly. The two gentlemen who did the carpet install were very professional and friendly as well. They were fast and hard working. Even cleaned up after themselves and vacuumed my new carpet before they left. Did a great job and my new carpet looks beautiful! Great company!

A great experience..Don showed up at my door with all the samples to choose from.Installation was seamless and the installers were careful and professionalwe have used Carpet Source for both Residential and Commercial Jobs.Don is knowledgeable and professional and easy to get along with.Highly recommendwe are very happy

This place is all about customer service for a fair price, we would definitely use them again. Don and Sam were a pleasure to work with and Alex and his son did an exceptional job on the installation. Their prices are comprable to the big box stores yet their customer service goes far beyond what the big box stores could or would ever do.

Don at Carpet Source was very nice and gives personalized attention to what the customer wants. I would recommend him and his company for your flooring needs. I hold him in high regard as he helped me with carpet at mothers home also. The people he has working for him are excellent. My wife and I love our new carpet. I cant remember the installers name but he was excellent. Curious and effiencent, he got it done dispute my non-stop talking. Every interaction I had with your employees was great. Thank you Don and Carpet Source! Mark Zierer

We had premium carpeting ordered and installed by Carpet Source. We got the very best carpet available, at the best price (we shopped around to other major carpet firms) by several hundred dollars—in estimates by some leading competitors for lesser carpeting.The crew’s attention to detail in installing the carpeting was also outstanding. The estimator/representatives professionalism and expertise in guiding my wife and me through our selection of carpeting was exceptional, as was his ability to explain options and the technical aspects of carpet choices.I am certain that for anyone shopping for carpeting in Albuquerque and vicinity, Carpet Source is hands-down the best provider of quality, affordable carpeting expertly installed. We will complete our home remodeling with flooring from Carpet Source, trusting in their dedication to their customers, their products, their warranties, and their reliability.

As a Certified Staging Professional one of my responsibilities is to identify obstacles to a sale. Often that includes the recommendation to replace flooring that is not longer in good condition or appealing to buyers.I love working with Carpet Source! It is a great advantage to homeowners to select flooring in their home to determine the best product. This saves them significant time (and time is money) instead of trying to select flooring under the fluorescent lighting in stores and then bringing multiple samples back and forth to their home to verify color.Tim Hickman is always professional and knowledgeable. He goes out of his way to listen closely to meet the customers needs, stay within their budget and insure they receive top service.It is a pleasure working with Carpet Source.

I had a 100% satisfactory experience with Carpet Source. From the very beginning call to set up the initial appointment through the moment the great installation team pulled out of the driveway, everyone was professional, responsive, friendly and helpful. Loving my new wood floors and carpet!

Carpet Source, via Tim, installed very nice Stainmaster carpeting on my staircase last Fall. I contacted Tim again to inquire about having laminate wood flooring in my house. I couldnt believe Gabriel installed the flooring all in one day! Gabriel was really, really good. He primed the concrete first because the house, after 24 years, settled. By 4:30 PM, he was done and it looks wonderful! Thank you for efficient and courteous service by both Tim and Gabriel, and at very reasonable prices.

I am very happy with Carpet Source. First, Tim helped us select the proper carpet for our use. Sometimes, the carpet you want isnt the best carpet for your needs. Tim helped us select a carpet that would stand up to three dogs and foot traffic. Installation was quick, professional, and well-done. I did have some questions about padding, but Don was quick to help me understand the hows and whys of waterproof carpet padding. The best decision I made was to tell Tim what I hated about the old carpet and allow him to guide me to the correct carpet for our particular household. When we set up the first consultation, Tim spent a lot of time asking the RIGHT questions about the old carpet and what I wanted to have in my new carpet. He asked about budget, longevity, and wear patterns. We talked about the dogs and my concerns about periodic accidents. Rather than pour over carpet samples that wouldnt work, Tim was able to take leads from our conversation and show me the best samples for our needs. Rather than waste time looking all over Albuquerque for carpet and getting confused by all the ratings and brands, its best to allow Carpet Source to determine what is best for you and then show you samples of the carpet that will work in YOUR home.

We had carpet source come in and replace the carpet in one of the rooms of our house. Not only did they replace the carpet, but they did a great job replacing the tack strip that needed to be replaced and also made the seam totally invisible. The crew that installed the carpet was extremely professional and went above and beyond what you would expect from a typical installer. This is the second time I used carpet source and they are the only carpet company I will ever use.

Doug Mathews. What a great professional job. We had porcelain floors installed and wow. Looks great and installers were professional. Thank you.

These guys were exactly what I needed when I was looking for carpet to be put into my house in a timely manner. They are affordable, fast, reliable, friendly and knowledgeable. They were able to install easily within a week. If I ever need carpet again, I know who to call. Thanks Carpet Source!

Outstanding from start to finish! Professional, prompt and flexible. Alex and his crew were amazing. Will highly recommend Carpet Source to everyone possible. Thanks so much for a great experience!

Amazing service. Carpet Source came to our house twice to help us decide on carpet. They measured in different directions to save us money. The installation was flawless and the installers were two amazing men who did a fabulous job. The kicker, we LOVE our new carpet. We would use them again in a heartbeat.

Very professional service from the Sales person to the installers. When we had a concern that had not previously been discussed about a transition from wood flooring to tile, they took care of it and when we had a concern about moving a large piece of furniture, the owner called me back directly to address it and assure me that they guarantee all their work. I would easily recommend them to anyone in the market for new flooring.

Took a little time but job was completed as promised.

My wife and I are realtors and are constantly needing to recommend carpet replacement for our clients when they want to sell their homes. We always call Tim Hickman and hes always ready, willing and able to get us an estimate quickly. Ive met him at many appointments with my clients and he is always courteous and professional. The installers are great too and their installations are always on time. Prices are great and the work is top notch. We are extremely happy with Carpet Source, Tim Hickman, Don Lovato, Ruth and everyone at their offices. We depend on our vendors to make us look good and Tim and Carpet Source always makes that happen! Thanks again!

I recently purchased flooring from Carpet Source and I had a five star experience. The flooring was exactly what I expected, beautiful and a great value! Great customer service to top it all off! I will definitely be calling Carpet Source the next time I need flooring and I will refer all of my friends and family to Carpet Source without hesitation.

The customer service here is outstanding. Even the owner took time out of his day to speak to me personally. I highly recommend this place for your flooring needs. Great service at a great price!!!

Great service and great pricing. Just ask for Tim(saleman). This was our second time dealing with Tim for carpets in our houses and we are really satisfied. Very quick and accurate estimate and installed on schedule.

Tim Hickman did an outstanding job at the house my wife and I were renovating. The measuring technology, timely quote, quality of the carpet and professional staff that we worked with will keep us using Carpet Source for our flooring needs. Thanks Tim, you did a great job!

I have been a client of Carpets Sources for 10 years. My first experience with them was for my rental home. We had a pipe break and the insurance company sent a company out that was on their preferred list and they gave me a quote for wood flooring. I had Carpet Source come out and their bid included an entire additional room and it still was less expensive. I then used them for the carpet in my home. They came out and it was so great to have all the choices in their van and be able to put them in the rooms with the various paint colors, etc to make sure they would look good. My favorite experience was my husband and I needed some carpet for a room and we were so limited for time so Carpet Source met us at a sushi restaurant and we chose our carpet while eating sushi!!!!! I also flip houses and buy all my tile from Carpet Source and so do my fellow fliippers!!!Carpet Source is so convenient to use, reasonably priced, the carpet is great quality and they do a great job of installation!!!! Do not use anyone else but Carpet Source for your carpet and tile needs.

I the carpet looks great and the price was better than we could have gotten just about anywhere else in town. We had the rooms the cleared out except for a few pieces of furniture that we were told the installers would help move. They were not as careful as we would have liked moving furniture. Some of our brand new furniture has scratches on it. But the walls are really scratched up now to the point that they will have to be repainted.

I simply cannot express enough gratitude just in this review to justify how EXTREMELY satisfied I was with Mr. Lovato and Carpet Source USA!Mr. Lovato was more than helpful when selecting the right type of flooring for my home. He was patient, kind, and very knowledgeable. He answered all of my questions and helped me from start to finish. I am really happy I chose this outstanding business.If you are looking for any type of flooring, I would most definitely suggest you give Carpet Source USA a call, theyre fantastic.

What a fantastic experience!!! We are first time flooring customers. Don Lovato and his company (Carpet Source) made the entire process so easy! Don was patient, knowledgeable and professional. The office staff was fantastic and the installers were amazing! If you are in the Albuquerque metro area and need flooring or carpeting, Carpet Source is the place to go. The quality is top notch and the product is affordable! Thank you Carpet Source! I need a 6th star!

Don is a professional and trust worth person. help us get carpet in the house and what he said when the carpet was going to come in and will be installed was right on. We are going to have company this weekend and we had dead lines and the carpet was installed and looks professional and looks beautiful. And also saved us $100 of dollars! Thank you Don Lovato and Carpet Source!

Tim was so helpful and professional at helping us pick what we needed for our situation. Pricing and customer service are excellent! Carpet Source will be my #1 choice for flooring from now on.

I am not one to routinely write a review. On a recommendation, I contacted Don Lavato at Carpet Source. Prior to meeting with him, we went to look at tile at a tile store. We were incredibly overwhelmed with the variety of tile and left with a few samples that ultimately did not work for us. During our meeting with Don Lovato, he asked some appropriate questions, looked at the area we were considering and simply went to his van, got some samples for us to consider. His ability to analyze our needs was exceptional and we made a decision not only for the tile but also for the carpet during this first meeting. It was simple and the recommendations made by Don met our needs very well. It was a very easy decision to go with Carpet Source. We ordered a significant amount of carpet as well as tile for almost all of our entire house. The project started with the removal of existing tile. I was told they had special “dustless tile removal” equipment. I was very skeptical as I know how much dust is involved in tile removal. The removal went as they described. Virtually no dust was generated. I can highly recommend Carpet Source for providing us with ideas to consider on the onset to an excellent final product. As one who is detail oriented, I would easily recommend Carpet Source for any of your flooring needs. The support and follow up during a 2 week period of installation was exceptional. Special thanks to the staff including Dillon and Andy for making frequent visits to see how the project was progressing, and to Ruth for handling the financial and warranty issues and of course to the excellent attention to detail by the actual tile and carpet layers.

In business a long time. owners take seriously customer satisfaction. highly recommend.

We have used Carpet Source for our home and our rental homes for the last several years. We are currently getting ready to meet with Don Lovato again to select some carpet for our daughters rooms. Don has always laid out the red carpet for us with every single transaction. His customer service is top notch as he goes above and beyond every single time. Don, youre the best and thank you for always having our back. Fred and Julie Rael

This is my third time ordering from Don Lovato at Carpet Source. The service is top notch and the value and quality of their products are hands down the best in town. The wood flooring I ordered is beautiful and I couldnt be more satisfied with the quality & service provided by Carpet Source.

I cant say enough good tings about carpet source. Lowest prices around. Incredable installations teams. Best service. Professionalistic. The estimator Tim was great. Diane at the office was very helpful. Good job Carpet source!!!!!!!!!

As a commercial broker I always refer my clients to him. Don and his team are the best and he takes care of my clients. They are very responsive and do what they say they will do. Thanks for taking care of my clients!!!

Competitive pricing, knowledgeable sales staff, efficient installation, professional office staff & helpful warehouse staff. Awesome experience.

There were a few reasons why I chose this company out of all the others in Albuquerque. The numerous positive reviews, however, commanded a lot of attention. Unfortunately, this turned out to be another one of those companies that gives business in New Mexico a bad name.I arranged a month in advance for the installation, as this is the lead-time I need to get away from work. Don was helpful on the front-end, helping me to choose the carpeting.On the morning of the installation, I get a call from the installer--not Carpet Source--telling me he couldnt make it and that someone else would be found.It took the better part of the day trying to get this confirmed, yet at no point did Carpet Source phone me. Instead, I called them no less than four times, looking for assurance that this job would get done on this day. I was even told at 9:00 am that Don would phone me, but that never happened.Fearing that this wouldnt get done in the course of a day--and knowing it would be another month before I could take a day off--I literally pulled all the old carpet, matting, and glue myself (at no cost savings to me, mind you) and put it in the driveway. It was back-breaking, but I didnt want to risk having the installer come late in the day and end up doing a lousy job, as he might be tired or wanting to go home.Over the course of the day, I was told the installer would be here by 3:00. Come 4:30 PM, no installer. More calls to the company ...Anyhow, the installer eventually arrived, but it was awkward for both of us. I was mad, yet he and I both noted this had nothing to do with him. They did a good job. Through it all, Carpet Source has never called to check-in or to acknowldedge their role or responsibility in all of this. Simply amazing.What really made this painful was the next door neighbors were having flooring done on this same day. Their crew arrived on time and they were completed and gone before my installer ever arrived.So, $4000 for carpet, a day of lost wages, 2 Advil to treat back pain, and the cost of boarding the dogs (what started out being for a day, but turned into an overnight stay). At least its done, albeit into the evening.All I know is that if I ran my business like this, I would be out of business.

I had carpet and tile put in, was a great experience from beginning to end .Great communication with the office staff, installers were very careful moving my furniture, and the carpet looks Great !!! . We used the Dust Free tile removal system, could not believe how it worked WOW . The new tile looks great . Will be using Carpet Source for all my future jobs . Great Work

They were very helpful with finding me what I needed. Thanks.

Don lavato and crew do a great job at a reasonable price! Very professional! Definitely use them in the future!

DO NOT DO BUSINESS WITH THIS WORTHLESS COMPANY. TIM HICKMAN CAME INTO OUR HOME AND NOT ONCE, BUT TWICE TRIED TO KICK OUR 12 WEEK OLD PUPPY. Said the dog tried to bite him. And he lied, he tried to lick him... I just threw him out of my house.If this is how they do business you do NOT want them in your HOME.!Plus he showed up 15 mins late.

Great buying experience, great price, and the installers did an outstanding job. Our carpet looks amazing!

Installers did a good job and was fast

Great service! so far impressed with the carpet, installer were great.

Great work. Timely response. And nice people.

We met Don Lovato through Carpet Source several years ago. He came to our home to give us an estimate for new carpet in our home. We were immediately impressed by his professionalism in handling the transaction and his assurance of standing behind the product. We still have that carpeting in our home and it has stood up to his representations of the product. He has also helped us with replacing carpet and other flooring in two of our rental properties. We highly recommend Don Lovato and Carpet Source. You will not be disappointed. Thank you Don for taking such good care of us for all these years. All Our Best, Fred and Julie Rael

Our salesman from carpet source met us with samples, one of which we chose one. It was a very easy shopping experience. The product was beautiful and high quality at a fraction of what we would have had to pay elsewhere.we are very satsfied customers.We purchased 1200 sq ft of tile from Carpet Source, the experience was smooth and easy. We have a route job that has us all iver the city. Don brought us samples afrer an interview to find out what our needs were. He brought 4 samples 3 of them were close, but the 4th was perfect, he listened to us and made it very easy for us to purchase a high quality beautiful tile.

First-rate customer service as everyone that I encountered from Carpet Source was motivated to make sure that I was getting exactly what I wanted, within my price point, on my timeline.

Excellent service, competitive price, fantastic installation

Reasonable pricing and truly awesome customer service.

Wow, what service! The installers were efficient and highly professional.

Fast and efficientThank You

These guys rock!!!