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Floorscapes
8515 Paseo Alameda NE, Albuquerque, NM 87113, United States
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Floorscapes
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Ga
Review №1

Floorscapes is the best!! After having a great experience with a carpet installation in 2017, we went back to Floorscapes hoping to get the exact same carpet to complete one last room in our house. We were ecstatic to learn we could still get the same beautiful high quality carpet and that the installation could take place within only a couple of weeks before new furniture was scheduled to arrive. The professionalism of the staff, from sales through installation, was as exceptional in 2021 as it was in 2017.

Je
Review №2

I love my new carpet.I also want to give a shout out to Mickey McKay who was a great help and was able to answer all my questions.Everyone at Floorscapes was very friendly. Try them I know you will be happy you did.

Er
Review №3

We are so happy with the look of our new carpet! Floorscapes had so much to choose from, we were able to fInd exactly what we wanted. They went out of their way to make sure we were happy with our choice, and the installers were fantastic. I would absolutely recommend this company to anyone wanting to upgrade their floors.

Ch
Review №4

We had a wonderful experience from start to finish. We had a mixture of carpet, tile, and laminate removed downstairs and replaced with tile for a cohesive feel. We also had the carpet replaced upstairs. Joe was awesome to work with when selecting our tile. He made sure we got something we loved that was within our budget. We got to take various tile samples home to see how they looked in each room. The installers were super courteous and respectful. They showed up on time every day and made sure to clean up each day. They did a stellar job laying the stagger joint pattern on the tile we chose and we are soooooo happy with the final result! The new carpet is very plush and looks great too. They also added new baseboards after the tile was installed and did a beautiful job. It took them one week to remove the old flooring and install the tile, and an additional day to do the carpet. When you have people in and out of your home, you want to feel you can trust them and we definitely felt the installers were trustworthy.

Ma
Review №5

We hired them to redo install tile flooring and new baseboards in our home. We were initially told that it would be a bit of a lengthy process because of their workload which was understandable. They began on our house at the end of April and told us it would take 5 to 6 days to complete the work. After about 4 days I noticed they had completed about a quarter of our house and asked about the timeline again. The completion time then changed a couple of days but it ended up taking them about 2 weeks to complete just our tile. After this, they let us know that there was a wait before they could get someone out to tuck the carpet where some of our carpet met the tile and to get someone out to complete our baseboards. It ended up taking them over a month to get someone else to complete our project during which our furniture had to be in storage. I could not get a straight answer from the salesman helping us the entire time we were waiting for someone to complete this but I tried to be patient with them. After they completed the work on our house, I did not pay them immediately because I needed to find time between working to get a cashiers check which was met by about 6 phone calls within an hour from our salesman harassing me about paying for the job. I ended up having to speak with a manager to get them to leave me alone. While the work done on our house is very high quality and looks great, the customer service I received will prevent me from using this company again or recommending them to anyone.

Ju
Review №6

We are very pleased with our new carpet! The installers did a great job with the installation, moving furniture and putting everything back. They were very courteous and pleasant. We love the way our house looks with this new carpet! I would recommend Floorscapes if you are looking for flooring of any kind.

Sh
Review №7

I recently relocated to New Mexico & bought a lovely home which needed a carpeting upgrade. My son highly recommended Floorscapes when I voiced my needs & preferences. Once I entered their showroom and saw all the beautiful, artistic designer quality materials I understood why he suggested them. Mickey McKay was a great partner in listening to my goals by giving thoughtful feedback which was not only educational but considerate for meeting those goals. She walked me through the process so I knew what to anticipate including cost estimates & timeframes. Micky & the staff were friendly & communicative each step of the way. When it came to installation, the installer was punctual, prepared, courteous and efficient getting a beautiful job done. I will recommend the Floorscapes Team to anyone looking for true professionals to elevate their home environment.

Jo
Review №8

I have been extremely pleased with the products and service I have received at Floorscapes / Albuquerque. I worked with Nathan Starkovich twice once for tile and recently for new carpeting. He is delightful to work with. Very professional, kind, and a good listener, very helpful at all stages of the projects. The two teams of installers on both projects were amazing. Hard working, careful, did a great job, cleaned up after the job. Chris and Abraham this last week were great. Thank you so much..

Cr
Review №9

Above and beyond! Colin and his crew did a superb job of installing a gorgeous new floor that I am in love with! The project was scheduled to being in January, but there was an opportunity for it to be done in December and I was thrilled. The bedrooms and hallway look terrific, but I am particularly impressed with the craftsmanship of the stairs. His crew cleaned up after each day, and were very professional. All around very positive experience. A++

JO
Review №10

Excellent service I replaced my carpet with wood looking tile throughout my house and they were so helpful I was there hours deciding on a color and and it looks gorgeous .I get so many complements on the color and installation of my tile people ask me who did it and I tell them Floorscapes. Bill the owner even came to my house when they were installing the tile to make sure I was happy with the progress, talk about excellent customer service I totally recommend them . I just called today to get two more rooms done in my house. You guys are the best!

Do
Review №11

We bought our new house, and were so excited to move in and enjoy our house. However, we hated the floors! After extensive review of flooring companies in Albuquerque, Floorscapes had the best reviews in regards to customer service and customer satisfaction. Upon entry you are greeted warmly and welcomingly, and this is just the start of the outstanding service that you will experience throughout your project.Colin not only has an impeccable eye for detail and a true talent for what he does, but excels in combining materials and designs for your project. He listens to what is important to you and what your individual needs are; collaborating everything in to beautiful suggestions and schemes that we could never have thought of on our own. His dedication does not stop here. He was present on the first day of demolition to ensure that everyone was on the same page, and continued to drop in throughout the project. He called us from the beginning, to his final walk through to verify that the project was meeting our expectations, and to inquire about any concerns. We had absolutely no concern, only praise and admiration for the work done.Arturo and his team, whom installed our flooring were also outstanding. He was so kind, respectful, and the talent he possess is incredible. He communicated daily the progress achieved, issues and/or set backs, he cleaned up daily, was punctual, and we truly trusted him in our home.Floorscapes employs individuals who are trustworthy, talented, detail oriented and acquire the type of customer service skills that exceed any other flooring company. We could not be any happier, or love our floors more than we do, and Floorscapes helped make our house a home. We absolutely would not change a single thing about the project; from choosing Floorscapes for our project, working with Colin, the design and material we have chosen, and we truly appreciate the phenomenal work they have done.

Do
Review №12

We replaced all of the flooring on our main level with three different products. It looked like we might have to hire a general contractor to put the pieces together. Our desire was to have one company do it all, but we werent finding all three products at the same place. Floorscapes had great reviews and we knew at least three other friends who had used them. Mickey worked with us to get the LVT of our choice, which was through one of their suppliers but not in their normal selection. The tile was easy since they had both options we were interested in. It was the wood that was our main difficulty. After much looking and research, we had chosen a wood that Floorscapes did not have, at least in the store -- Brazilian Teak (Cumaru). Mickey found an option for us through a supplier in Albuquerque (Choices) and we were able to go to their shop to see what options they offered. We were pleased to find that we could get our desired product and get it from a US company (Novawood) and have Floorscapes do the complete installation. Our installation crew of 3-4 (C & E) spent about 3 weeks putting it in and the results are beautiful! Their attention to the details made us very confident in their skills, especially since they were primarily working with an unfamiliar wood that has some serious hardness. They thoroughly cleaned up each evening both inside and out. The entire project went so well and we are quite happy with the results.

Th
Review №13

The entire staff at Floorscapes were great to work with and they did a fabulous job. Colin was very polite and professional and made awesome recommendations for choosing the right carpet for my home. Service was faster than expected and all questions were promptly answered. Installation crew did a great job and ensured everything was cleaned up before leaving. My new carpet is beautiful! I would definitely use them again in the future.

Ma
Review №14

Staff, from telephone response to owner Debbie, are friendly, efficient, engaging. Talented color and design consultants. Most organized space of tile collections in ABQ. Clearly professional business. What a pleasure.

Do
Review №15

We have worked with Floorscapes on three projects over a number of years including a wall to wall upgrade to hardwood and tile with great results. They have long term relationships with outstanding installers and working with Mickey was a very positive experience. I cant say there werent any issues with material availability or scheduling, but in every case they put our interests first and worked diligently to resolve them. We are very pleased with the results.

Ca
Review №16

Excellent service from beginning to end. Mickeys attention to detail, style, and budget combined with her teams top-notch installation chops--professional, genial, and fast-- made for a surprisingly pleasant experience. Cant recommend highly enough. Thank you!

uN
Review №17

Super friendly and very helpful. Thank you Collin😊👍

Li
Review №18

Our salesman, Joe Duran, was extremely helpful. He was easily reached for any questions and/or concerns. Our floors are beautiful!

Pa
Review №19

We decided to replace 1200 sq. ft. of tile and carpet with beautiful floor tile from Floorscapes. Very impressed and happy with the Floorscapes purchasing, installation, and customer service process. Mickey was very helpful with her guidance and answered any questions and concerns with courteous customer service. Bob and Anthony installed the tile with great care and were very pleasant to work with. The job was completed a few days ahead of schedule. We love our new flooring and will recommend Floorscapes in the future. GREAT JOB!

Ca
Review №20

Mickey and Jason helped me and showed me blinds as well as let me take a sample away to ensure it is a good match in our home. Very nice people and an elegant showroom. I recommend visiting Floorscapes for your home remodeling needs.

An
Review №21

Can’t say enough about this COMPLETE resource for best quality flooring, friendly and attentive staff and competent installation crew. We waited to own a home again for years, the stakes were high for everything to be just right. They delivered with a perfect job.

Je
Review №22

For years, Ive had several projects completed by Floorscapes including tiled flooring in five different rooms (with new baseboards), carpeting, window shades, a shower remodel and, most recently, kitchen countertops with a new backsplash. The reason I keep hiring Floorscapes is because of the high quality of their materials and workmanship. Im always satisfied with value of their service. From a design standpoint, Mickey Mckay has always been very helpful. I appreciate her professional opinion and advice.

Se
Review №23

The service was really great! The installer was unreal. He was so professional and the job so well done. You may think it’s a little expensive vs other discount stores but by the end it is really not. You get what you pay for and Floorscapes was worth every penny. I will use again for my flirting needs. Exceptional

Vi
Review №24

Mickey McKay was a delight to work with! She went above and beyond the call of duty, even coming to our house to ensure that our flooring and steps were done properly. Thank you, Mickey! We love our floors!

Ro
Review №25

Overall, I was very happy with the service and results. We had 5 rooms and a hallway that needed carpet - a total of 1029 sq ft according to their measurement. We chose their top-of-the-line carpet that they buy in bulk (so they can pass on savings to us), along with the premium pad which extends the warranty to 35 years. There was a couple of times in the initial planning, meausuring & quote giving stage that I had to follow-up because I didnt hear from anyone, but when I did they were responsive. The work crew was professional and cleaned up after themselves well. I have an HDMI cable that stetches across about 10 ft. of floor from my computer desk to our TV, and I was impressed with the careful way the installer cut a narrow groove just wide enough for the cable, so that the cable wouldnt make a lump under the carpet.The only thing they wanted to do where I had to stand my ground and say no even though they tried to talk me into it had to do with moving my large entertainment center into the middle of my kitchen, where I wouldnt have had access to anything in my kitchen for a large chunk of the day (it is very heavy and they didnt want to have to move it outside.) We had piled many boxes of stuff we had to remove from shelves and off of the floor in the dining alcove (after moving our table outside and stacking our chairs) and I had left myself a card table and one chair squeezed in where I could sit and do stuff on my computer while they worked in the rest of the house - also leaving the space free to access all the appliances, cupboards, counters and sink. As I said, they were pressuring me to let them fill that space with the entertainment center. They eventually got it moved outside. Six weeks later, everything is still looking good!Cost: $4,246.50

Ca
Review №26

I love this place! I worked with Nathan, who answered all my many questions and gave me a great quote. In fact, the job cost less than that because the underfloor was OK and didn’t have to be replaced.It was a small job, but I always felt that it was just as important as any large job, scheduled in good time, and only took a day to complete. Nathan really knows his job and helped me figure everything out. I would recommend them to anybody.

Je
Review №27

Ive used Floorscapes on 2 occasions and have had a wonderful experience both times. Everything went smoothly from the estimate through the installation. Their prices are extremely reasonable and their estimates are clear and up front about the total cost of the project. I appreciate their professionalism and how responsive they are throughout the process. The installer that came out was professional, fast, and extremely detail oriented. I could not be happier with the final outcome. My floors look amazing! I would not hesitate to call them again if I ever have another project to do.

Be
Review №28

We cannot sing the praises of Floorscapes highly enough! Having built a custom home ten years ago, we have had MANY experiences with contractors and sales personnel. The integrity of this business is a rarity--with commitment to not only help us plan our extensive outdoor tile project but also to see it to the very end, including the reassurance that our satisfaction is and will remain the promise. Further, the skill of the artisans who did the installation was stellar: precise, efficient, and respectful of us and our property. If you need a job done right, save yourself the time and expense of shopping around and head to Floorscapes!

Ma
Review №29

Not only was Floorscapes the best price for my studio floor, but also the service was excellent! It was a pleasure working with Mickey and the team. I will go again for future projects and highly recommend.

Ma
Review №30

HIghly recommeded for 1) quality of service, 2) quality of product and 3) quality of installer. Price was quite reasonable as well. Our original order was delayed and Floorscapes offered an upgraded product to compensate. They worked hard to keep us informed of the schedule, and all things worked as they said once we got past the first factory mixup. Really good service and we would definitely go with them again given the opportunity.

Ju
Review №31

We are so happy with our recent carpeting purchase from Floorscapes. We worked with Mickey in sales. After we visited the showroom and picked out a few that we liked, she brought the samples to our house and let us keep them overnight so we could see our choices in the different light and with our paint colors and decor. She was so helpful and always quickly followed up with estimates. The customer service is so much more than what you would get at Lowe’s or Home Depot. And the quality of the carpeting and pad is so much better and is comparable in price. George handled the install and did a great job. If you need any kind of flooring, You can’t go wrong with Floorscapes. They really care about their customers.

Ji
Review №32

Great experience! Their selection was large, prices good, prompt installation schedule The installers showed up on time and were done quickly. Very quality product and installation!Colin was very attentive, professional, and the entire process was awesome! Thank you, Floorscapes! Great job!

Ke
Review №33

Floorscapes is absolutely the way to go! We signed up to do a large remodel during the middle of the worst part of COVID. I was less than excited to get started, but Colin repeatedly reassured me and we moved forward. We had several set backs during our journey, but Colin and his amazing team pulled through. I had the pleasure of meeting many of the Floorscape tradesmen and they were all wonderful! Their work speaks for itself, amazing!

Sa
Review №34

We recently built a custom home and went to Floorscapes to see thier products. Not only were the products top quality, Colin our project manager was absolutely amazing. He helped us pick our tile, backsplash for our bathrooms and kitchen. From start to finish we had an amazing experience. We are FOREVER customers.. We also purchased our Blinds with Windowscapes. Waiting on installation of those. Overall, we highly recommend Floorscapes and Colin Burrell.

Da
Review №35

Colin: was my project manager from Floorscapes. I greatly appreciate all of his guidance and attention to detail throughout the entire process. He was very responsive and I am thrilled with the outcome.Thanks

Da
Review №36

We met with Colin to go over our initial plans for our 3100 SF two story home. Colin was very patient with us as we change our design plans 2 or 3 times prior the install. We also had to postpone our original installation due to work travel which was received well by the Floorscapes team. Our plan: Demo the 12x12 tile in our downstairs Pulte built home and replace it with Italian Porcelain Plank Tile. We also demoed two upstairs bathroom 12x12 tiles and tiled those with the plank tile as well. Next up the team demod the upstair Pulte carpet pad and contractor grade carpet and installed Mohawk Smart Pad and Mohawk carpet. The job was huge, and was scheduled for two weeks. The tile was laid by Arturo and Pepe, two very hard working young men in 7 days and they did a fantastic job. Due to dust and noise my wife and I left our home in the hands of these two young men for about 4 hours Saturday and Sunday while we ran some errands and didnt even worry about it. Jose and a (I forget his name) came in moved heavy furniture and laid down the padding and carpet in two days and moved the furniture back. The entire project looks awesome and were extremely pleased and highly recommend Floorscapes. Bill, helped my wife pick out the tile, padding and carpet and Colin did a great job with changing our plans and making sure the install crew knew what to do. Thank you guys. - Dave and Jackie, US Navy Retired, Los Lunas, NM.

De
Review №37

I stopped into Floorscape to look at flooring for my home. I ended up with high end vinyl flooring. The product is AMAZING!. It not possible to distinguish this flooring from engineered hardwood. Easy to clean! The service was excellent. The installers were on time, worked steady and carefully. My sales person, Mickey was outstanding. She has been in the flooring business for some time. She knows flooring product. Turns out she is a neighbor! Floorscape is a locally owned and operated business.

Ad
Review №38

Mickey was amazing and so accommodating with us when it came to amazing style for our budget. She personally walked us around and showed us everything she thought would compliment our tile floor. She is very knowledgable and could answer every single question I had. We are in love with our floors, well worth the professional installation which was very fast! We will definitely be using them again in the future for other products!Adriana & Gabe D.

Sh
Review №39

We just finished having manufactured wood installed in 3 rooms of our house to replace the 20 year old carpet. We couldn’t be happier with the results. Mickey on the sales floor was great, and the installer, Bill did a fantastic job matching the wood to the already existing tile. I would definitely use them again.

Mi
Review №40

Amazing customer service with a great selection of products

Pe
Review №41

Nathan and the team at Floorscapes did a wonderful job installing our new floor. They came when they said they would and finished earlier than projected. They also took care of a minor issue that arose without us needing to call them! We recommend them highly! By the way, we thought initially we would do the install ourselves! Boy are we glad we had them do it!

Jo
Review №42

Im very happy working with Mickey from floor scapes, shes the best...Thank you mickey!

Ca
Review №43

We want to thank Colin Burrell for helping us design and choose wall tile, accent tile and floor tile for our master bathroom remodel. Everything he recommended worked well together and the end result is beautiful. Arturo and Hugo, the tile setters, were great. Arturo is truly an expert in laying tile. Hugo is learning from an expert. Arturo and Hugo are a great team!! We would definitely recommend Floorscapes in the future.

Co
Review №44

Wonderful Experience! Great customer service and tremendous selection of high quality wood floor options. Mickey was very attentive to our needs was great to work with. The install guys took pride in their work and maintained strong attention to detail. Overall were very happy with our wood floors and the entire experience.

Ca
Review №45

Excellent assistance and install. Also excellent follow up for several minor concerns. Highly recommend

St
Review №46

Great work, very professional. Our installer Bill, showed up on time, finished the job on time and did a great job. We have worked with Mickey McKay on a previous project and she is just terrific. Always helpful, professional, listens to our needs and has a great sense of humor! We highly recommend Floorscapes!

Br
Review №47

Rad people and they have tons of products to select from.

AN
Review №48

Joe was so helpful during this process, he answered all my questions and addressed all my concerns. The installers Jacob and his crew were extremely professional. They did a magnificent job.

Ra
Review №49

Large selection, friendly and helpful staff.

Me
Review №50

We purchased and installed white oak engineered floors with Floorscapes throughout our new home. It was a great experience with great communication and excellent results. They were knowledgeable, timely, professional, and fast! Highly recommend working with Colin Burrell and the rest of the team at floorscapes.

Ke
Review №51

Excellent experience working with Floorscapes to replace all flooring in our entire house. Mickey McKay assisted us with selecting the flooring that would work best for our house from their vast showroom of products. Installation was scheduled and completed in 5 days by professional, courteous, careful, and clean installers - Jose and Guadalupe. Pricing was upfront and there were no surprises. We love our floors! We love Floorscapes!

Mo
Review №52

With the exception of my two bathrooms, Floorscapes replaced all the floor covering in my house, both tile and carpet. They also replaced my kitchen backsplash. Nathan was my project manager and Al was the installer. Both did a great job for me. Nathan was extremely helpful in picking out great choices for the tile and carpet, and was also great when the project was underway. I moved out of the house due to the scope of the work and given the Covid 19 issues keeping to the schedule was of utmost importance, which they did. Al did an amazing job with the tile as there were some extremely complicated cuts required. I couldnt be more happy with the finished project and would definitely use them again... except I have all new floors now! :)

Ti
Review №53

Floorscapes has a great variety of carpets and specialty tiles. My customer was very pleased with the carpet she picked out. The sales lady was awesome and very helpful. The installers were very prompt, professional and really talented in their art. Best place to shop for carpet in my opinion.

Na
Review №54

Floorscapes owner, Debbie Burrell, not only has a wide variety of top quality products such as tile, flooring, and backsplash materials but excellent design skills by Debbie and her staff. The Burrells back their products 100% and if there is ever an issue they take care of any issue in a timely manner. Not only are their products top quality, design ideas stellar, and their installers are the best in the Southwest. Curtis and I would not show at any other dealer as Floorscapes receives 5 Stars in our book. Quality all the way! Thank you Burrells!

Je
Review №55

So we had planned to do a piddly 2 rooms of carpet... original estimate based on correct square footage was about $700. measurement took place, they were told that the room (overall was approx 11x14.) This means that off a 12 wide roll, I would purchase a piece 14 ft long and it would be trimmed, wasting about 14sf per room... ok that makes sense. Call me crazy, but anyone in the flooring industry should know to account for excess of exactly this type in any estimate. Typically I would understand a 10% underestimate or so. In my industry we ALWAYS add 10% to account for overage, but I digress... Their price went up to $1000. or a 30% increase for the same carpet. Its not about the amount or the size of the project, its about being honest! yes there are scraps etc... if thats not a bait and switch, dont know what is.

P
Review №56

Awesome place to shop for backsplashes. So many options. Great prices. Definitely the best all around compared to like companies.

Ma
Review №57

This is a good example of how you really get what you pay for. We got multiple quotes for our job, and although Floorscapes was a bit higher than some, they had exactly the wood we were looking for. We were not disappointed. Our rep, Lee, was extremely responsive and stayed in touch before, during, and after the job was done. The crew that came in was extremely punctual and professional. They made every effort to avoid disruption to our ability to still function while the job was going on, and were extremely pleasant and nice. They showed up every day exactly on time, rarely took breaks, worked very hard, and worked with us to vary their quitting time depending on our schedule. They started on Monday and were done by noon Thursday. They also did a careful job of moving our furniture in and out. They made sure everything was cleaned up before they left each night. The results were exactly what wed hoped for! Highest possible recommendations!!!

Sh
Review №58

I have had Floorscapes do several projects in my home. Tile and carpeting work. Their installers are great and do a really great job!

Ch
Review №59

I got quotes from both Lowes and Floorscapes to tear out all my carpet and install LVT flooring. Floorscapes quote was a few THOUSAND less than Lowes for the same product. The Lowes quote was full of extra things I didnt need and wouldnt have known if it werent from dealing with Colin at FLoorscapes. He always responded to my emails and texts quickly. The two men who came to do the install were very polite and professional. I couldnt be happier with the outcome. Even my baseboards were removed and replaced without damage!

Ca
Review №60

I am so happy with my new floors. Floorscapes was so good to work with. I got several estimates and I am so glad that I chose Floorscapes to do the job! Joe Duran came to my house to measure and got back to me very quickly with an estimate. He took time with me in the showroom to show me all the types of flooring and helped me find just what I was looking for. The installers, Augustine and Tony were so great. They did an excellent job of installing the flooring. They were very careful moving all the furniture, put everything back where i needed it and cleaned really well every day that they were there. These guys were the best.

Da
Review №61

Poor install, vinyl tiles coming up and gaps between the pieces about a year later. I was told that is more or less the standard. I was told I would be contacted to have someone come out to check it out. Its been over a month... no word.Update 10/13/19: I reached out to contact someone in customer service. A man named Bill came out to look at the job and agrees it was not as it should be. He had many hypothesis of how the vinyl may have come up and separated, none of which fit situation (like water damage and shrinkage). By the end he declared he would make it right and fix the areas that were coming up and separated. On 10/3/19, Bill told the my proxy (landlord), he would call me to “talk to me about it”. That was 10 days ago and still no word. I’ll call tomorrow since I have had bad luck with Floorscapes following up with me. More than the botched job, the poor service is becoming the primary issue in this case. Will update when more is known.Update (10/16/19): Solution in the works they are going to reinstall. The last delay was a miss communication it seems. I would up the review more but the timeline is putting me in a bind and no word on when this will be the resolved.

Br
Review №62

The Moment we walked in Floorscapes, We knew we picked the right Flooring Store. We were greeted professionally by Lee Horwitz and he made our shopping experience for a new carpet a way easy task. He was more than helpful. End results were stunning, they did a professional job installing the carpet, we are now enjoying our new carpet! I HONESTLY do recommended this place for all your flooring needs!

Ke
Review №63

Debbie and team are top notch; professional and kind. Our project was completed quickly, efficiently and beautifully. We couldn’t be happier with the result!

Ma
Review №64

Floorscapes is the best. We had three rooms converted from carpet to hard wood floors!! Every detail of the job was communicated throughout the process. The wood was delivered on time, the installers arrived on time (every day), the job was completed on time, and my floors look beautiful!! Debbie visited on the first day to make sure everything was in order. After that, Mike, the job foreman, handled any of my questions or concerns. It was the most pleasant remodeling job. Floorscapes will be my choice in any other jobs I have. To the entire company of employees, Thanks Floorscapes. 👍🏻👍🏻👍🏻

Ja
Review №65

I have previously used Floorscapes on two other occasions, this being my third. I have had an incredibly positive experience working with Bill Burrell. First, when I called to speak with him about my ideas for my floors, he returned my call promptly even though he was in another state! Each time we met to discuss choices, he was creative, helpful, honest and on time. Being a teacher, on time counts. My floor was scheduled and put down flawlessly. The after-work clean-up was done throughly. I am a super stickler about details and craftsmanship. Floorscapes passed with flying colors. I was able to relax during what could have been a very stressful process, but wasnt. I would highly recommend Bill Burrell and Floorscapes. In the future, if ever I need another floor, I will call Bill and the people at Floorscapes. Thank you for making it painless.

Si
Review №66

Superior customer service! Mickey (sales rep) & James (installer) were top notch and very professional! Wed recommend them for all of your home remodeling needs.

Pa
Review №67

We are very happy we selected Floorscapes to convert flooring in three rooms from carpet to tile.We worked closely with Mickey who managed the project from start to finish. She came twice beforehand to help us choose the best tile for the project.The schedule was adhered to, and the installer did a fantastic job. We had them use a more difficult-to-work-with grout that needed extra cleaning. The installer returned for this processing and made sure we were happy with the final result, which is beautiful and very serviceable.Floorscapes will be our choice for any future projects, and we would highly recommend them.

La
Review №68

Was waited on right away. Joe was very helpful steering me in the right direction for new carpet. Everyone was very helpful and courteous. Very nice.

Ma
Review №69

The sales staff were helpful, professional and customer oriented. The installation staff were prompt, friendly and very skilled. We were very satisfied with the workmanship; they addressed any issues we had to our satisfaction.

Ma
Review №70

I have worked with two other flooring companies in Albuquerque, and Floorscapes is by far the best. They had a wonderful full selection for me to compare and contrast my options. Their staff was very helpful. Mickey really took care of me and oversaw my flooring project from beginning to end. The installation went so well! I’ve seen my friends go through lots of headaches with their flooring projects. But Arturo and his crew were professional, experienced and did such a wonderful job in less time than they had planned! I couldn’t be happier, I love how my new floor turned out!

Ca
Review №71

I purchased hardwood flooring, carpet and tile from many quality choices. The staff had exceptional knowledge of all products and how they are to be used. Installations were top quality. Collin quickly returned calls, over saw all projects and possessed first class design knowledge.

Ad
Review №72

We used Floorscapes about a month ago to replace the carpet in our office. They worked with us to schedule the installation around our business hours, they were very helpful, friendly and knowledgeable. They took the time schedule and coordinate services with a team of people to move our office equipment and furniture. The customer services was excellent through the whole process. The team of movers and installers were friendly, attentive and answered all of our questions. I would recommend Floorescapes for any of your flooring needs!

Ka
Review №73

Always helpful. Huge selection. Great installers.

Ji
Review №74

I would recommend Floorscapes for any flooring needs. They were professional, fast and priced competitively. Thank you!

Di
Review №75

We just finished our third project with Floorscapes. Every experience has been delightful. Colin has had great ideas for our tile, carpeting, bathroom, luxury vinyl plank flooring, and a kitchen backsplash that is jawdroppingly dramatic. All the different materials we have purchased are excellent quality. The jobs always got done on time, even when it required a bit of extra accommodation (overnight delivery, working on Saturday). The installers (Fermin, Bill) have been skilled, conscientious, and friendly. Everyone at the store is helpful and friendly.

Ma
Review №76

Colin was great to work with. Price was right, workmanship excellent and installation was promptly done. Have these people do your floors!

br
Review №77

Thank you Colin and your team for the amazing work and professionalism. I am extremely happy with flooring at the new dealership on coors. I would highly recommend checking with these guys first before you go anywhere else! Great prices and quality work!!

L
Review №78

I have used Floorscapes many times over the past years and am happy to give them five stars out of five for prompt service, quality products, reasonable pricing, professional installation and excellent workmanship. Their showroom is first class, with a tremendous inventory of tiles, borders and samples as well as an extensive array of flooring samples. I also would mention great design selections from knowledgeable employees. My wife and I have used their services when we remodeled our kitchen, master bath and bedroom as well other living areas. A special thanks to Colin Burrell for helping us with very quick and professional service when we had all our kitchen flooring damaged in a flood. Their rapid response and great advice allowed us to save much time in getting our replacement floor back to normal as quickly as possible. I can confidently recommend them as their products and services have been consistently right on over many years.

Ir
Review №79

Friendly and helpful people from start to finish, good prices, outstanding and professional service. Definitely a five-star company!

Ne
Review №80

Nice work in Flore .

Li
Review №81

Friendly and professional. I’m very pleased with my shades and would call Floorscapes for additional work if needed and recommend them to friends and family without hesitation.

Fe
Review №82

From sales with Colin to installation we were very happy with the process and the results. Looks beautiful!

J
Review №83

Lots of product to choose from, helpful service providers.

St
Review №84

Great experience working with floorscapes

De
Review №85

Excellent company to work with!

Pr
Review №86

Cool place

Lo
Review №87

Billy Brewster addiction

Information
100 Photos
87 Comments
4.9 Rating
  • Address:8515 Paseo Alameda NE, Albuquerque, NM 87113, United States
  • Site:https://floorscapesnm.com/
  • Phone:+1 505-857-0438
Categories
  • Carpet store
  • Bathroom remodeler
  • Flooring store
  • Kitchen remodeler
  • Tile store
  • Wood and laminate flooring supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:10AM–2PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
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