Customer Service is outstanding with the staff. Team set up an appointment last week to put on a tire. Came in at 9AM today for tire. They were able to get bike on track 1st thing. I had to wait, because I had no one to pick me up. JRS team was able to get me out in about 1.5hr. Great waiting area. Highly recommend.

Needed a rear tire while passing through on the way out west. Super fast friendly service. Reasonable price. Nice shop with waiting area.

I love visiting the shop! The employees are very helpful and make you feel like your part of the family! Have a lot of memories when my late husband and I would stop by to visit or get service done on the motorcycle 😉😎🤓😥.

Nice store but...If you want to be ignored this is the place for you.

I came in last week about trading in my Harley and ended up selling my Harley but I do want to say everyone there is super polite honest and they make you feel at home and they are truthful with you aswell I’m hoping to come in soon to put a deposit on a scout! I feel at home with these people and know I won’t be paying Harley Davidson triple MSRP rates it’s good to know definitely come talk to them!!

Denise and Sherry were great to deal with we were just driving through on vacation and they stopped everything theyre doing and it helped us out and took care of the motorcycle got us what we needed and on our way Great dealership

I recently purchased a scout bobber at this location and unfortunately had to back out of the deal. They were very accommodating and understanding. I came back 2 weeks later and Denise was more then happy to assist me with ordering a Scout Bobber that would fit my finances better. Nice people and looking forward to receiving my bobber in the near future. Thanks guys.

Brought my rear tire from another store to be balanced, it was bouncing at 65mph. I got the tire back and was told it has a bit of a hop. Now its out of balance at 40mph. And my Scout is no longer safe to ride. If youre looking for proper service, keep looking.

Excellent customer service from this dealership! Even though I purchased my Chieftain out of state, JR has been excellent in ordering new parts for my ride. I recently dropped off the Chieftain to have new bars installed at the service department and they completed the job in less than a day! Kudos all around for an amazing staff! Thanks again!

They performed my 5k mile service on my road trip from DE to CA and back. Professional, welcoming, and timely. Im very happy I stopped at this dealership. If youre thinking about getting service done in this part of the country then look no further.

Traveling from Denver to Elpaso these guys helped us out. Cant thank them enough. Service definitely an A+

All I got to say is awesome!!!I broke down on the interstate on a trip from Georgia to the grand canyon, they came out and got me off the side of the road, and took me back to there shop, it was already closed, so we just off loaded, but here is where they went above and beyond, Lucas took us to a motel and waited to make sure we got a room and food, then he came back before they open and took us back, they had it fixed and up and going within the hour, and back on the road, I love my indian and with dealerships like this, I just couldnt want more!!!

Awesome service. Had answers to all of our questions and when we make the decision of which bike we want, we will be returning to this dealership!

I cant say enough about Indian Motorcycle of Albuquerque. When I took my bike in for its 500-mile service, the staff was friendly, informative, and prompt. Staff went above and beyond to make my experience a positive one! I would highly recommend Indian Motorcycle of Albuquerque!

The staff was absolutely incredible. They were happy to answer all our questions including.... is Harley related to Indian and without being rude or condescending. I picked up two brand new Albuquerque Indian shirts that just came in today and one of the actual motorcycles pictured on the back is in their show room. A+ service great team!

DEFINITELY THE BEST INDIAN MOTORCYCLE STAFF.I travel all 48 states. Wherever I am I stop at nearest Indian Motorcycle Dealerand purchase a Dealer shirt and Maintenance parts if needed.This is the 1st Dealership that greeted you the minute you walk in. The customer service is top notch. When it’s time to purchase or upgrade to new bikeTHIS IS THE DEALERSHIP 🤙

Great customer service. I came in just to check out the bikes and I walked out with a hat. I was acknowledged, unlike at Harley in Santa Fe. I had a good long talk with one of the sales guys. An older gentleman, friendly guy. I later on went to check out a bike at the Santa Fe BMW motorcycle dealer and the manager didn’t even get off of his seat. Great customer service is hard to come by. I’ll stop by one of this days to check out the bikes and perhaps buy a shirt. I ride Honda but I still like checking out the bikes. Keep up the great work.

Was very good, had great vist, ladys were very polite wanted to talk gave good advise of trip we going on, was nice dealership to stop by very helpful.

Very good customer service. Not pushy and never feel pressured. Great staff and great service!

Im a Honda Shadow owner, slated to someday get an Indian... While I dream about that, this place has actually serviced my Honda (despite having to bring in parts, of course) and always been professional, thorough and honest. I plan to come back for more work on my current bike here, even though I now live farther away! And someday... I will come buy one of theirs.

I had an electrical issue on my Dallas - Grand Canyon trip. Called the service department and they helped me solve the issue in super fast time. I rode 400 miles to get to them and the customer experience was fantastic. The technician was very helpful in letting me understand what caused the issue and making sure it didn’t happen again. Kudos for excellent customer service. I was on my way back in no time !! I wish every dealership was like this.

Knowledgeable and low pressure environment. I will definitely be back.

Staff is amazing, helpful, and always remember their customers. Hadnt been in Albuquerque for two years and Cherie remembered me immediately. Felt like home!!!!

Nice and helpful people there.

The finance staff and sales rep were great. Communication was excellent 👌 They kept me advised of accessories as they became available and everything was ready when I arrived. They even ask if I was a veteran, which qualified me for a $500 credit! Loved receiving that unexpected gift!

Staff and owners are awesome! Friendly and knowledgeable. Wife and I both bought bikes there a year ago, my friend a few months ago, and another friend just purchased a bike yesterday. Give them a visit, they wont disappoint!

People were great. LAid back and let me just browse but I knew they were there if I needed them. The only reason that I didnt give them a 5 star is simply because their selection of motorcycles is pretty small. I get it though. Thebuilding is only so big so it can only fit so many bikes.

These folks are on top of everything got great deals great service

Nice, friendly place owner is HUMBLE... the 2 ladys at front counter very nice & helpful 👍 👌 😀

The BEST motorcycle Dealership that I have ever experienced! They greet me by name every time I walk in and take care of every detail I need!

We purchased 2 bikes a year ago. Randy was our salesman and basically spent the entire day with us as we decided, traded in, completed paperwork, etc. He even stayed late to make sure everything was completed. We have continued to go back to the store to visit and are always greeted by the staff with a smile. Today we arrived late for a t-shirt swap and Sherry literally gave us the shirt off her back because there were none left in my husbands size. I can go on and on about the positive experiences we have had here. Everyone is personable and genuine. Ive never felt rushed or as if they did not have time for us. What a great group of people!

Very nice customer service!

Had scout fixed in nothing flat. Great easy going folks.

The sales man that was helping was rude and a nasty person and he was not even wearing his mask

Very friendly dealership, was a pleasure buying from a beautiful bike from them.

Have purchased two bikes from this dealership. Great people, great service department, great parts department. Would highly recommend this dealership.

Great customer service. Would recommend.

Dude heaven!

I own a harley and they still bend over backwards and have great shop rates

No inventory but you can order

Small but very nice with a good variety of motorcycles

Small showroom but complete line of bikes. Staff friendly and inviting with full service department. Limited on used bikes.

Cheri, Randy and Anthony made my first motorcycle purchase a wonderful experience. No pressure and not condescending regardless of how inexperienced my questions were. This place has a great team.

Great place to go shopping for clothes but a little expensive but had a great time

Would have been much better if they had a backrest for the bike we were trying had to hold on the whole time did not like that

If your going to host a bike run at least have some parking spaces open for non riders. We wanted to shop before we left town and too many bikes everywhere. Bikers need to be courteous and think about the non riders too. Just my thought. We drove in, drove out and headed to the Harley davidson store.

This is the best place youll ever be, nice bikes Indians.

I just bought a Scout 60 from Indian, and the people were the most patient, understanding and lovely workers I have ever dealt with. Randy sat with me and made sure that I was ready to drive the bike off the lot, even though he was already off and could go home. Denise worked as hard as she could to get me maximized on my financing. I am a customer for life. Plus, my wife and I brought in our dog, and everyone fawned over her and treated her like the shop dog. Thats a big plus in my book. Ive looked at the other reviews here and I think that maybe the times those who gave low scores went in, the people there were having a bad day. I have never had a bad experience. Please, give them your business. They will do everything to help you feel good and as a part of the Indian Motorcycle community.

Indian is making a nice looking bike. The staff are outstanding! Denise is very personable!

Indian is making some great bikes.This dealership could improve on its customer service.

Very nice. Beautiful bikes. Friendly staff.

Great staff!

Went to a fun raiser today.Enjoyed a great band HEAVY . I also bought a Kool shirt. Friendly staff. Great facility.

Great experience these guys really care about their customers. They didn’t treat us like the next person or like they did at Harley. We got to know I think almost everyone in the store. I never felt so understood and appreciated buying anything. We met with The Genteral Manager Denise, Sales Manager Andrew and the finance manager Chris who’s nickname is Porckchop. They are awesome. Just ask for anyone of them. Thanks guys so happy

Stopped in trying to get some tires mounted for my sportbike. They werent able to get to them till the next day but the customer service was excellent. Everyone there was smiling, happy and bending over backwards to be helpful. Complete opposite from R&S Wests zero customer service. Thomas was great. I dont ride an Indian but Ill come back whenever I can, this place is awesome! Thanks guys!!!

Great dropped off the Indian for new tires

Incredible customer service!!! Attention to every detail was taken with our purchase. We want to thank Denise Welton, Randy and Mike Lovato for all they do. We would highly recommend this group of people and the whole Indian Albuquerque organization!!!

Great customer service very friendly people

Havent bought a bike from them yet. But the salesmen and everyone else that we met was very nice and helpful. They will have my business when Im ready.

Always willing to help. Extremely professional and knowledgeable staff. I have purchased everything from a motorcycle to all my gear and i have never once had a bad experience.

Best and friendliest motorcycle dealership in town. No pressure, but lots of love and good people. Thats why I bought an Indian instead of an overpriced Harley...

Great place good people and the bikes are awesome here

Walked in. The staff said good morning..I was ready to talk shop and get some details on the beautiful bikes.Beautiful storeIm a gearhead and love this stuff, but nope.I totally felt ignored. An older gentleman walks in andthey are all over him. Pretty bad sales techniques.I bought an expensive sweater that had the Worlds fastest Indian homage...Love the movie and the story, but I almost said goodbye and went online to buy it.

This will be where my next motorcycle is coming from. thanks to Randy for helping me get my Victory off the back of my

Best place to buy a motorcycle staff is awesome

Extremely helpful and honest staff, if youre looking into getting a bike a highly recommend them!

Seems to be a great Indian dealer, good staff nice show room, love to pick up Tshirts from dealers along our travels.

Run by the book and zero tolerance for dealing or pleasing customers. Like dealing with robots. Instead of making good will to fellow Indian buyers.........READ........fellow Indian buyers, the store promptly ended its t-shirt exchange which was to run to the end of March early as it hit the 100 t-shirt mark around the 17th of March.You get the feeling that you are very privileged to walk into the doors here with the co-owners that are haughty and slightly condescending. Neither were bike riders prior and to them its just a bottom line business and once you get your part or answer from service, or pay your bill..............its time you better get moving out the door. You will see................

Great service. Had some maintenance done on my gilroy Indian chief. Friendly staff and knowledgeable sales staff. Highly recommend Indian motorcycle of Albuquerque for your motorcycle needs.

Indian motorcycles are beautiful and inspiring. The store was clean and well laid out. Friendly and helpful staff.

Have not Bough a bike yet, the staff here made me feel welcomed, Geoff was great Andrew Tafoya was super awesome to me, even though i have not made purchase these guys have made me feel as part of the bike community. I cant wait till my day comes to own my first bike and it will be for sure an Indian thanks to the professionalism here

Looked and thinking of buying one in near future

Good price and good service

Thumbs up! Andrew, Randy and the rest of the crew are all awesome!Rich GleisnerAKA Cisco (ShadowRiders MC)

Enjoyed myself with Great Friends for a Great cause. Blankets for the Homeless

Great Indian Dealership. From Mike to Andrew, Randy and JJ great people. We bought two bikes. Been riding 40 yesrs. Now we have 6 bikes. Love to ride.

Bought an Indian Scout great service and people the bike is awesome and ive owned many Indian is the way to go .

Beautiful new show room with lots of bikes on display. Friendly knowledgeable staff, and great events and community involvement.

My first bike will be an Indian. Scout. Very helpful staff with good knowledge.

Love the customer service and staff.

It was ok but not a great selection of low mileage used bikes

Bought a Scout for the wife earlier this year and these folks have bent over backwards to make us happy. She loves her bike, shes bought apparel and accessories from them and theyve treated us like long lost family every time we go in. Highly recommended dealership.Update: Bought a 2016 Roadmaster for myself. About a month ago. Havent changed my mind a bit about this dealership. Ive been riding for 48 years and a good bit of that time on Harleys. Ill never go back to HD.

Avoid at all costs. how did they even get this franchise? does anyone there even ride? owners or whatever they are need to start treating customers nicely instead of like morons. hopefully indian will pull this franchise

Cool place great bikes

Very bad place,, staff acts like they are better than everyone else.. Stay away

These guys helped me out in a pinch. Bought an Indian Scout 60 in LA and was riding it back to NYC. Needed to get it serviced last minute and I wouldnt be around any other Indian dealerships for hundreds of miles to come.I ran into some other Indian motorcycle riders later on in the trip and they also had nothing but good things to say about this place.

Simply awesome experience. Randy Hed and Andrew Tafoya made me feel as if I were part of the family. These gentlemen went above and beyond to earn my business. I truly have had my dream come true because of the staff at Indian Motorcycles of Albuquerque. Thank you gentlemen for your excellent set. I also want to thank Autum and Denise. They are so helpful and carrying. Autum was awesome and a real pleasure to talk and deal with. Please keep your staff as good help is hard if not impossible to find. Thank you I highly recommend you to anyone wishing to feel at home in the Indian family.

Even though I was there to price our bikes and I want walking away with one, Andrew gave me and my wife the archive and attention we deserve. This will help us plan for our next two wheeled purchase. Gonna be an Indian!

Wayne A. Baughman, Founder IMMI--1991---3161 San Mateo NE---Century V-Twin Sport Cruiser motorcycle.TWO points to remember IE: MONEY $$$ does NOT make you smarter & BIGGER is NOT better. Time will prove these notes. Prior comments on this Dealership are spot-on !!

Over priced

BEAUTIFUL RIDES, GREAT SERVICE DEPT.

Nice place. Good staff. Eager to let me take a big chief out for a test ride. Its a smooth, powerful bike. I had to spend thousands on my Harley bagger to get it to run as strong as this bike does right off the showroom floor. Im not ready to trade my Harleys for an Indian yet but they are a great bike. The main reason I go there is Gumby. One of the best mechanincs around and by far the best tuner in town!! And they work on Harleys too guys!! (Rider since 1985)

Some of the sales persons werent so friendly. They had water leaking from the ceiling. I told a salesman about and he said oh yeah and continued standing around. Another sales person walked thru the leak and told the guy I told about it, and that guy finally gets a mop bucket, cleans it up and put out a wet floor sign. I couldve slipped on it.

Nice place n peoples

Top notch bikes and staff. Al Gravel is THE MAN!

I love my Indian and everybody there is awesome

Very friendly staff and clean showroom

Staff is always super friendly.

Friendly, new, lots of accessories and bikes. Not a whole lot of clothing but it looks like the have room to add more.

Very nice staff, gorgeous bikes. Plenty of inventory.