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Triumph Albuquerque
5201 Quail Rd NW, Albuquerque, NM 87120, United States
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Triumph Albuquerque
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To
Review №1

Great place to buy motorcycle! Very attentive and helpful staff. Numerous choices on bikes. Amazing and extremely helpful owner that provides very helpful information as well as helping hand. Overlall experience exceeds any expectations.

An
Review №2

Helpful and chill with the bike buying process!Well be back for sure for our next bike!*updateA little sooner than I expected, we picked up a second T-120. Whole crew here has been awesome and helpful through the process.

Ro
Review №3

Great staff! Extremely courteous and professional! From purchasing my new Tiger to Helmet the staff assist with every concern and questions immediately. I had an issue with a new helmet and John had me bring it in and set up a resolution to have Bell repair/ replace. Jesse helped me set up the Motorcycle to start my back road adventures.

Gi
Review №4

Good guys selling bikes. Had a problem with a recent purchase and went above and beyond to make sure it got fixed extremely fast.

Lo
Review №5

Five star place.Staff knows what they got, good customer service. Small chat with the owner helped me make the best purchase of my life, after shopping at other dealerships for about two weeks. Being disappointed at R&S with not even a sales representative helping me. I was ignored at R&S i guess they don’t think i could afford a motorcycle or something.Owner knows his motorcycles getting down on his hands and problem solving why a bike had high idle. I’m happy to be part of the triumph family and talking shop with people who make you feel welcome.100% I would buy another motorcycle here.A+ fighting about what’s on a bike and clearly has motorcycle knowledge.A+ serviceA+ making me feel welcomeA+ bulldog sale !Ill be riding like VAHALLA and will always Triumph.

Co
Review №6

I stopped by Motopia on a multi-month trip to replace a bent brake disc. The guys in Parts and Service were so helpful while I did some repairs and gave me some really useful tips. I wish I lived in Albuquerque so I could always bring my bikes here!

Da
Review №7

New dealer, have motorcycle in for service. Met the owner and he is easy to get along with. All employees are very friendly and knowledgeable about the business.

ri
Review №8

Genuine people and easy to talk with, Ill be back.

Ge
Review №9

The dealership formerly known as Albuquerque Triumph. A true hi end dealership. Go by and hang out. Maybe, buy a cool British motorcycle

GK
Review №10

The only Royal Enfield dealer in town, and I couldnt be happier. Always helpful, and friendly.

Nm
Review №11

Great place with some sweet bikes. Not to mention they sponsor one of the worlds best and most verstile riders. Ernie Vigil...

wa
Review №12

Sorry but drove all the way down to look at and potentially by at least one if not 2 bikes. They had NO inventory NO demos and no one seemed to care that we were there. Ended up buying 2 bikes elsewhere. Web site was completely inaccurate. Excuses excuses no customer service. Typical New Mexico dealership

Jo
Review №13

I get it. Times are tough right now for the Motorsports industries. All sorts of costs are blowing up shops during Covid. However, being friendly and welcoming people to your place of business is free. I like to look at motorcycles. I appreciate a word or two with a staff that are enthusiastic about their product. I got asked what I ride. I have a 1972 Triumph bobber with suicide shift. Could not find a picture on my phone and the guy walked away muttering Yeah, I have a bunch to those too. Really? Yes, I will continue to get my accessories on the internet.........

St
Review №14

These people are nothing but awesome. Some of these guys I have known for years and have raced with them. They are just good people on the track and off the track as well as the right people to deal with. I can say first hand they take care of their customers. I bought a Beta Race adition bike a month ago and they have taken care of me as one of their own. Im proud to recommend them and call them my friends. They have great techs in the shop and all of them are very knowledgeable. Kudos to Triumph of Albuquerque and keep up the great work.

Cr
Review №15

Big time thank you to the folks at Triumph of Albuquerque. Im on my way to Albuquerque relish bad rear tire and call service dept these guys make room getting me for next day rubber, tire blew 2.5 hours away I get towed in and the manager Scott comes down at midnight and puts my bike in his shop so if would be safe! Amazing, simply amazing!!! Thank you so much guys!!!!

Co
Review №16

Nice riders, no nonsense assistance, generous test ride(s). Royal Enfield is very nice but the Triumph won! Bike delivered home!

De
Review №17

This place is one of the best motorcycle sales and service shops in the midwest. Great prices, communication, timely and professional service. Keep up the good work!

Oc
Review №18

Amazing special and unique motorcycles from all over the World! Great folks with tons of knowledge and support!

Er
Review №19

Disappointed that after 3 months of having my bike all I got was excuses and I had to call to get them since no one ever called me.

Ja
Review №20

Beautiful store with beautiful motorcycles. I will always will favor Triumph, especially retro Hinkley Triumphs, but seeing the the Royal Enfield brand there was treat too.

Er
Review №21

OUTSTANDING customer service! Before I make a purchase I like to get to know who I am dealing with. The owner Scott is the real deal. When someone is unwilling to open up to me it puts me on guard. When someone shoves their product in my face it turns me off. Scott and Jessie have been awesome to work with. I ran three very successful businesses, am now retired and Scott runs his businesss like I ran mine. When I am ready to buy a bike, and the price is right, I guarantee I will be buying from this dealership!

Fr
Review №22

I just bought a motorcycle from Jessie Beck at this store and he made the process seamless. I got to test ride the model before I finalized my decision. Low pressure sales and very knowledgeable. Product superior. The financing was explained and simple to do. I am very happy with my experience.

Ri
Review №23

Needed rear tire replaced and after a feeble attempt at using tire irons at home decided to bite the bullet and pay to have it done. Good price and same day (couple hours really) service.

Ha
Review №24

Modern, spacious showroom. Many models on display. Staff is attentive but not pushy.

Br
Review №25

A motorcycle dealership run by true enthusiasts... doesnt get any better than that!

Ji
Review №26

Always very helpful. The sales floor has lots of great stuff.

CR
Review №27

Best place in town to get a used or new motorcycle. I have purchased multiple bike from Jesse and Scott and each time has been an excellent experience. I would recommend Triumph Albuquerque to anyone.

J
Review №28

Honest, knowledgeable and friendly staff. The service department got my 2002 VTX up and running just as if it were brand new.

Ni
Review №29

This is such a nice shop with great atmosphere and friendly staff. They have a great used bike selection at good prices. The gear selection is good. The Triumph lineup has gotten so diverse there is bike that fits almost anyone- sport, adventure, scrambler, classic or bobber. Triumphs are well built and low maintenance- I own my second one and find them reliable and enjoyable with nice details and finishes. This shop is the perfect compliment to an excellent motorcycle brand.

Ad
Review №30

Another great experience at Triumph of Albuquerque! If you need repairs or service of any kind, talk to Bobby. He is professional, courteous, and extremely knowledgeable. He got my bike repaired and back on the road quickly and affordably. Grateful!

Ri
Review №31

I have had a very bad experience with these guys they

Er
Review №32

Good people. They know their stuff. Always had a good experience here. Nice bikes

El
Review №33

Great customer service! Called Noel on the 17th, he ordered the parts I needed, on the 19th he shipped them out and I received them today the 24th of June. 7 days, from NM to PR! Again a BIG THANK YOU to Noel and the crew from Triumph Albuquerque 👍

Ch
Review №34

A great looking store and the first time I have seen a Triumph only shop. I was in town only for a brief spell before heading home to Alaska. Extremely friendly service offering me ideas on how to customize my ‘18 Scrambler. When I shared that I rode my Tiger down to AZ and back to AK and intended to ship it back down to ride back to Austin, Chris offered up to call him to go for a ride. I picked up a sweet jacket while I was there. I’ll definately will be visiting this shop again next time I visit my daughter in school.

De
Review №35

Owner Scott helped me out with getting my 500 mile service as I was passing through on a new Triumph Tiger 1200 XCa. Many thanks for connecting with with his awesome tech, Van, who was skilled and equally helpful. An excellent dealership of ANY brand, and definitely gave this out-of-towner a great experience with Triumph and the city of Albuquerque.

Mo
Review №36

Because of a screw in my new tire, I had to get two tires in two months. Excellent service both times. They even gave me competitors names to get quotes. After talking to the competition, I felt even better with my decision to go back to Triumph of Albuquerque for my second back tire. I ride a 2005 Triumph Rocket III, a 240 back tire.

Ja
Review №37

Made me a great deal on two lightly used offroad bikes. I drove 12 hours to work with these guys and they created a great easy sales experience for my wife and I. We would recommend working with Jesse at Albuquerque Triumph to our family and friends.

Ke
Review №38

Awesome staff, very knowledgeable and helpful.

MT
Review №39

Just rode off on my new Triumph Speedmaster. Fantastic bike. This is the third Bike I have purchased from Jesse Beck. Hes an honest square shooter. And this shop is one of best I have ever dealt with (been riding Triumphs for over 40 years). The shop is clean, the employees make you feel like family, and both the owners spend time actually talking to the customers ! In most shops the owners only stop by to collect the money. But these guys are great !Michael HallAlbuquerque

De
Review №40

Very efficient and personable,got the work done quickly.

Dr
Review №41

Freindly and knowledgeable a great place to get a bike.

Me
Review №42

Just bought my Thruxton from ToA and couldnt have been more happy in all aspects! Jesse Beck was amazing to work with. This cat was a font of useful information and deep knowledge in every aspect of our interactions. He shared things willingly and made me feel anytime down the road i can call him and hell share that information again. Not as a salesman but as a true bike aficionado.The shop is clean and obviously well run by a professional team of people who work well together. The whole experience was about as pleasant as a major purchase as one could hope to have.Ill be buying a second triumph before too long and Ill be buying it from Triumph of Albuquerque. Not just because Triumph is a superior bike but because Triumph of Albuquerque is a superior dealership.Go in there if you have any mind to get a bike. A Triumph can sell itself, but when you feel the superiority of this well run outfit thats a machine you cant find every other day.

Ju
Review №43

Great people and good service!

Ri
Review №44

Nice shop, good selection of bikes, not pushy to promote a certain bike. Great location on the west side. Darrell

S
Review №45

If you call, ask for Jesse. He is extremely knowledgeable, intelligent and forthcoming with the crucial info. He also has a friendly and professional demeanor. (Rare these days)Thanks for being cool Jesse.

F
Review №46

I swung by Triumph of Albuquerque while on the hunt for more engine power. Scott Cloninger did a great job explaining the features of the Tiger line and set up a test ride on a 1200. Its an awesome motorcycle on road but I wanted to get some seat time off road before making a decision. Scotts sharp eye caught that the rear tire of my Honda just started to wear into the carcass and he advised me to look into it. Needless to say it was an educational and fun experience. Although I sold my last triumph a few years ago Im confident that there will be another. If youre looking into owning a Triumph dont feel nervous about swinging by Triumph of Albuquerque, they will treat you right!

So
Review №47

Great customer service every time we purchase something here!!

Ru
Review №48

Met the owner Scott and he spent awhile teaching me some mechanical skills. Good guy to watch out for his fellows.

La
Review №49

If you havent seen a triumph lately you should visit. It doesnt disappoint.

Ke
Review №50

Just call and they will get you taken care of as fast as most that dont. Ive gotten same day service many times!!

Jo
Review №51

Took my bike here got everything fixed and when it started messing up again and i dont think it was what they fixed but something else went wrong but they came and got my bike been helpful and friendly a bit expensive but its honest work amd in the mechanic world thats rare plus the guy bobby that works here, is the coolest and nicest and very trustworthy.

Ja
Review №52

These guys and gals are on there A game. I took my bike to the shop today with a electrical problem the owner of the shop was not afraid to get dirty to figure out my problem. I knew when I left my bike for repairs it was in the best hands! I cant thank Scott and Jesse enough. Thanks guys.

Je
Review №53

Very nice people. Stopped in to check out the new shop, very nice inside. Their Service Director seemed like he definitely knew his stuff. Got me the required maintenance interval for my 2nd hand Triumph, and even spotted that my rear shocks were improperly set up for my weight/size and readjusted them for me. I had no idea they were even adjustable. Will definitely be back to have them service my bike.

Va
Review №54

Nicest bike shop in town! Glad I stopped by, the people here are awesome and they had some really cool bikes out on the floor, not just Triumphs

Br
Review №55

Good people, friendly.

Th
Review №56

Scott is awesome. Very knowledgeable about Ducatis. Desert Desmo prev owner. Learned a lot and great service at a great price

Su
Review №57

They welcomed me with open arms! Jesse gave me tons of good info. I will go back !

Pa
Review №58

Awesome dealership! Very knowledgeable staff, great prices and they are very involved and supportive of the local motorcycling community.

Je
Review №59

Triumphs are overall one of the best motorcycles available. The showroom at this dealership is nice and the people are great too.

Te
Review №60

On 11 Sep 2018 Charlie installed and activated a pair of heated grips on my 2016 Trophy. The new heated grips work very well.So far, Ive ridden with the three-position (high, off, low) grip heat switch set to low heat. The high-heat position works, but, as of 08 Nov 2018, high grip heat is too warm for 40-degree F temperatures.On 31 Oct 2018 Charlie performed an annual service which included an engine oil change and new oil filter. On 08 Nov 2018 I verified the engine oil level is still exactly on the max oil line in the sight glass. The oil and the drain plug washer both look brand new.I plan to return to Triumph Albuquerque for any future service on the motorcycle.

Yo
Review №61

Great information friendly sales employees

Ri
Review №62

Great service and overall experience!! Scott and Jesse could not be nicer. Super low pressure......ok, no pressure!!!

Ru
Review №63

Friendly and helpful people. They had what I was looking for and needed.

Ju
Review №64

Great service! They go above and beyond

Je
Review №65

Friendly service and a clean store with good prices.

Ma
Review №66

Great service and attention to detail.

ju
Review №67

Great service and the salesman wasnt pestering

Sl
Review №68

Awesome Place excellent staff and beautiful Workshop and bikes.

Ja
Review №69

Great place, they have the best customer service.

Ja
Review №70

Welcoming, no pressure atmosphere.

St
Review №71

I dont know what kool-aid (or likely warm ale) the owners of Triumph ABQ are drinking, but I wish theyd share it with other bike shops.I just had some service done, and I felt as if it were a local bike shop and not at all a dealership (sad state of bike dealerships, eh?).The prices were more than fair, they were happy to use some parts Id already had -- I get over-enthusiastic about my skills sometimes -- and they did not try to push any addition service or parts or anything like that.Unlike some shops, the folks here actually ride themselves! So many dealerships now employ non-riders and, nothing against open employment, its tough to frequent a bike shop where the people do NOT ride... glad the folks at Triumph ABQ are enthusiasts.I felt as if I were back at this old Brit repair shop in the 70s, where I first fell in love with Triumphs, so i am glad to see the spirit is still alive in NM.I just wish theyd open another shop down south so wed have quality Triumph service convenient to us, but until then, Ill tow my bike to the shop on Quail Rd.

Al
Review №72

Friendly and professional. They service Italuan bikes too!

De
Review №73

This place has closed and moved elsewhere not sure but will post it when I find out.

ze
Review №74

Friendly staff but parts and service are more than double the cost of every other shop in town

ke
Review №75

Great place, Great people

Ri
Review №76

Tire change and conversation with Scott.

Di
Review №77

Great service!!!!

Information
51 Photos
77 Comments
4.8 Rating
  • Address:5201 Quail Rd NW, Albuquerque, NM 87120, United States
  • Site:http://triumphalbuquerque.com/
  • Phone:+1 505-839-0505
Categories
  • Motorcycle dealer
  • Motor scooter repair shop
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Scooter repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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