My family and I had our car break down after shopping here and the owners allowed us to stay in the store and were just very gracious! Amazing customer service!! Such an extensive supply of hair and all things beauty related! The only hair store in Alexandria that I will use! Thank you gentlemen for being so kind
Affordable and always has unique items and repairs iphones awesome!!
Rude! Just Rude. If you drop my stuff and I call you on it as a paying customer dont be rude, apologize and make it right. Duh. Be a professional.
Staff very helpful, they also have great quality of supplies.
Can always find what I need the only place that sales the hair I use
Very friendly staff except at checkout. Merchandise seems to be very pricey. Checkout worker talked on the phone the whole time ignoring us. When we left he was still on the phone.
Very satisfied with the quality of service and the products. They have QUALITY Clip-ins extension; doesn’t tangle or shed and colors beautifully. The owner is welcoming and appreciate the customers. I recommend this beauty supply in Alexandria, LA.
This is the worse customer service I have ever experienced!! If I could give no stars I would they don’t even deserve one star!! The man working in the store was very rude everyone who walked in told him how bad his customer service was & he never apologized or even changed his attitude!!! We took our service to Kings Mart down the road & got great customer service & good prices!! I refuse to spend money where it’s not appreciated!!!
Big beauty supply store with two sides. One side has hair products and the other has hair--weaves, braid hair, and tons of wigs. Pretty much anything you want hair wise. The store is a bit crowded but the selection is amazing. Worth a visit.
Great hair product store. I asked for different colors in a hair brand and they got them. Friendly and knowledgeable staff. Thank you.
Nice lady helped me and held a great conversation with me. Give her a raise!
Personnel was very courteous, knowledgeable & helpful. I was in town to bury my brother. Agent was so kind & considerate, I bought two wigs.
This is a split level unit store. Staff on One side seems more friendly and the other side not as friendly. STAFF doesnt seem to work together as if theyre not under the same management.
Friendly employees. Affordable pricing. Employees knowledgeable about African American hair and the best products to use on that hair.
Its like everytime you go in there now they come running out of no where as if you stealing. Mr. Lee had his ways but hes nothing like these New owners. Even the workers looks stressed and like they ready to quit when the same workers been there for 10 plus years
The guy who checked us out was rude..
Owner dont wear mask, employees are nice
Few customers present. Staff appeared unconcerned. Like the products.
New Owner... No Good Customer Service I Miss The Ladys
I got what I needed its ok I didnt feel safe
Very friendly staff, well stocked with hair and beauty supplies
The people are very helpful and friendly and thats what matters to me.
Good Selection glad they stay open late!
I found something I really liked and the service was patience
They always have what I need. The employees are awesome!!!
Lots of supplies, lots of options...they do have hair extensions and wigs but I didnt look at those. I saw a few clothing items when I came in. Also a make up and jewelry counter. They also had a large selection of mens hair care, beard care, skin care items.
The only reason I have not given five stars is because everytime I have been in there since they changed ownership I do not see the women who have been helpong me for 7 plus years only the young men. I prefer the women because they know what I like and have been helping us make decesions for years. Maybe they have been given the weekends off but if they are not there the next time I go in I am going to start going to the other two who employ women who look like me since I am African American and know what I like. Other than that they have wonderful products and it seems as if they have pulled out hidden hair from companies thatbare no longer around like ZURY and itsva good thing because its like finding hidden gold. Hair is much different now so if you can find bundles of good human hair that is thick and human like you go for it
Great place for all your hair needs
Extra-ordinary service, outstanding very good...etc.
Great selection of hair but the white guys who be working there always watch the black people who come everyone steal I get that but not all
The wig sales person is very helpful
Great customer service
Good hair store. Average prices.
The worst customer service my kids was trying on shoes and he came over there and kicked the shoes and called them a b word and everything and they wasn’t even doing nun but trying on a shoe that we was gonna but I’m never going back there the dude had a attitude for no reason.
Great customer service
They have everything you need for your hair
It was a great experience everyone was polite
Have what I need( hair supplies)
Been shopping here since 2003.
My favorite place to be
Love shopping here
Another Favorite Store
Great staff!
Service was great
Great products
Limited selections.
They ok.
Open late
B.s
Very friendly
Many cheap things