Terrible service and strongly discourage customers from coming to shop here. The old man clearly has no clue of what he is doing and he is rude and disrespectful as well. Either he does not know anything about his software or he pretends he doesn’t so he doesn’t have to give you your rewards that you earn by shopping GNC. He took the phone and pretended he was talking on the phone even when he didn’t press any buttons or even wait to talk like the other end picked up right away. When he stared at the computer enough and saw my reward points, he said the computer would not take it and said that they don’t take many of the discounts. On top of that, he said: “let me get you out of here and take care of someone else”. Extremely unprofessional and not a bit polite. In all fairness, I understand that this is a franchise, as he told me himself, and rules do not apply the same way in this store, but I hardly think that a place like this should even be considered. I have known GNC for a multitude of years and worked it for more than 5. I was there when they transitioned to the points program as well and am extremely familiar with the system. It is super easy to honor your points and coupons if the staff just tries. If I could rank this place negatively, I would not hesitate one bit.

The store is great and everyone is friendly until you want to do a return, then they show you they’re rude and incompetent! Would not recommend this location

I only called this store with a question and this guy is a character. Totally sweet. What a great personality. And they accept Amazon packages you want delivered there.

Bad sales tactics at this store. Been a member for over 10 years and they told my fiance that she couldnt use my rewards coupon because I need to activate it and that they couldnt help her and she had to pay the full price. My fiance question the salesman at this store and he denied helping her. I contact the store once I found out and the same person lied to me on the phone saying that he offered to activate my coupon so she can use it and that my fiance didnt want to use it and offered to pay full price. Ofcourse thats not what happened . Horrible service just to make an extra buck your willing to loose a long time customer with a lie. I have always used my reward couponds without me or store employee ever questioning an activation in order to use it norsaying they cant activate something at the store level .

Love Lori. Great manager. Know everything about products

Lori is amazing!!! Ive been a loyal GNC customer for eight years, and she has by far given the best customer service out of all GNC locations!! A special thanks to a wonderful employee! :)

They have lots of nutritional supplements, but I wish they had a broader variety of vegan products. Other than that theyre great!

Very nice, helpful and knowledgeable employees. I stop in at least twice a month and never have experienced or seen some of the negative comments below.

Went in there and spoke with Lou. He was great! Make it your store!

Bought something yesterday and wasn’t able to return it without receiptsThe manager was very rudeNever going back to a GNC

Great store, ways nice and clean. Love it

Scott was awesome...everything elese at this place wasnt.

Staff was friendly and welcoming.

Lori is so helpful and kind!

I asked for help with information on dietary supplements and the gentlemen just responded everything is on the sidewall he would never come out from behind the counter and didnt care to help or advice for whats best for the client. With service like this they will be closing soon.

Over priced and would not price match ...my other GNC store has NO problems doing so.

Over price products, employees not to knowledgeable about products..

Ive been at this location multiple times and whenever the young man would be working he would never bother to help and would always have an attitude.

Very friendly, knowledgeable employees

Even with the discount card this place is EXTREMELY over priced, you can find ANY item in that shop cheaper on ANY site.

The quality of their merchandise so, so .

It sells very good products in vitamins, too expensive.