First time I have used Anacortes Automotive, they did a good job. They throughly inspected my truck, gave a complete estimate and diligently worked to complete the repairs. When I picked up the truck they explained all the work and provided a written detail of the work. I will use them again.
Safeway is great. Self check out is fully supported my staff. They are always helpful.
We purchased a car here and have been very happy with the purchasing experience and the service since then - Jeff and his crew really take care of you! 10/10 recommend.
Anacortes Automotive is absolutely outstanding. Their workmanship and knowledge is great. Their honesty is refreshing. I have my car back and I have no leaks, and everything broken is now fixed... You will not be sorry you took your vehicle to them. THANKS AGAIN for all you did for me
Ive already reviewed but they did a full check, oil change and transmission and installed running boards. Very professional and polite. Price was very reasonable and they gave me detailed paperwork describing everything they did.
Very happy with Anacortes Automotive since I moved to town. I recommend their service.
Always great work done by Jeff and his technicians.
The team at Anacortes Automotive did a quick job of identifying my oil leak was caused by a loose cap. They topped off the oil, tightened the cap, and returned my vehicle at no cost. What more can I say, its excellent and honest customer service. I am a loyal customer and I highly recommend this shop.
New in town and tried this place out!! Will definitely give them our business!
Their website is easy to use to set up an appointment and communications with them was easy and very prompt. The work was done quickly and well. I will be using them for both my vehicles. Recommended!
We have been taking our vehicles here for 10 years. They are always friendly, informative and most of all they perform reliable and professional work. Would recommend this repair shop to anyone.
Excellence all around.From making an appointment to final check out, Anacortes Automotive has been a trusted companion for over 20 years. Technical knowledge and workmanship are outstanding. They always treat my car as if it were their own. They are honest, offer expert advice, and go out of their way to get you in quickly . I cannot imagine taking Honda anywhere else. Thanks, guys!
My mom, sister and I have been taking our cars here for service for several years.They are always honest, reliable, and professional.They explain everything thoroughly and answer your questions patiently.They always do excellent work.The premises has always been very clean. And especially now during COVID, they are abiding by all the protocols.👍We recommend them highly!
Good service, trustworthy and fair prices.
My alternator went out while I was travelling. I had my truck towed to Anacortes Automotive, and even though they were booked solid, Shaun and his Toyota tech were able to get me in that day and had me back on the road. Absolutely fantastic customer service. Thanks a bunch, guys!
We took in an older vehicle to have it serviced and checked out. Anacortes Automotive gave us really useful feedback about what needed to be taken care of and quoted a fair and honest price. Professional and courteous service, we will be back.
Great auto service and customer service, had a spark plug blow up in my work truck, they took care of it so quick I ended up getting the whole thing serviced back into tip top shape.
Bought a car from them. Went to the dealer and they told me something was wrong. I went and told them what the dealer said. Had the car just over six months and it died and they wanted $3500 to fix it. i had to just junk it.
They really are the best, highly recommend these guys! My husband has been so happy with their work and customer service, since we moved to Anacortes a few years ago, they are the ones we trust to do whatever work we need, from a simple oil change to new brakes, well always come back, as their work is excellent and their prices are affordable.
If I have any work needed to be done on my truck, this is the only place I go to. They do everything in a timely manner and their customer service is outstanding. I will recommend this place to anyone!
Anacortes Automotive is our first and final stop for all of our car maintenance needs. We had a car with almost 140,000 miles on it and every time we took it to them, whether it was for an oil change or significant work, we found them to be very honest and transparent with the work and their pricing. They have always been straightforward about work that can be delayed or is not necessary, and when you own a car with significant mileage it is easy for mechanics to tell you work is a must do when it realistically could be delayed or would not be necessary.I absolutely trust them for all of our car maintenance needs and I will continue to take all of our cars to them for years to come. Whether you just need your fluids checked or you need extensive work, take your car to them first and they will take care of you like family!
I had some car issues on my road trip and they fit me in on that day and was back on the road by the following afternoon. They are friendly and took detailed notes of the issues. THANK YOU!
Great, great customer service! Sean is honest & straightforward. Repairs have been done professionally & thoroughly.Im on a fixed income, and was especially encouraged by how willing they were to discuss the financial choices involved.
Highly recommend. Friendly staff. No pressure buying experience. Great mechanics that honor warranty. 100% happy! Thank you.
As always, great work and customer service. Before you go anywhere go to Anacortes Automotive first. Yes they might be on the high side for labor but it will save you money, time, and peace of mind in the long run.
They helped me with changing my dome lights in my car and were very nice and curious and will be going back.. Thanks for being honest and fair. Highly recommend
Always friendly and professional.
Great customer service and thorough work. Ive been taking my car here for 5 years and they are always so helpful- they give lots of info about the service being done (in clear language), tell me about potential future work without pressuring me to do anything, price it out, recommend what I can push out till later. Essentially, I always walk away with the feeling that they care more about keeping me in a safe vehicle and saving me additional costs than their own bottom line. As someone who knows nothing about cars, its wonderful to have found a company that I trust and respect.
Extraordinary! They went over my vehicle thoroughly. Had clear recommendations of the service and repairs that were needed and what was not necessary. I was provided photographs of the repairs that were recommended which added much clarity. The repairs were done well, done quickly and were competitively priced. I experienced the employees as authentic, competent people who collectively do business transparently. A wonderful experience. I highly recommend them for any auto maintenance and repairs.
I will always use Anacortes Automotive for all of my auto needs, across our family of autos. I trust the entire team to perform any service right the first time. They do excellent preventive, diagnostic and emergent work in a timely, professional manner. It doesnt get any friendlier than Jeff, Sean and Justin at the front desk. Best customer service people in town!
Anacortes Automotive is frankly: outstanding! To begin with their appointment process is well organized with email follow ups and texts if requested. It does take some time to get into the que as they are always busy and do not overpromise and not have time to complete work on your vehicle.They are extremely knowledgeable, courteous and always explain the work they accomplished including having photos available for things like dirty fluids they recommend you change in the future. They do not upsell but will thoughtfully recommend future work to consider. Their prices are fair and after repeated poor expert the local Ford dealer I have made Anacortes Automotive my go-to place for all my Ford 150 work!
Some of the most straight forward, honest business folks we know. They have been our mechanics for our personal and business vehicles for more than 20 years. Never once have we walked away unhappy. One of Anacortes gems.
Awesome customer service. It was the first time I brought my truck in for repair and everyone was very friendly and explained the problem my truck was having very well, in terms I could understand. I felt that they were very honest and I will definitely be bringing my truck in again when needed.
Fast, efficient, friendly, and reasonably priced! Last week, I called on Tuesday to make an appointment because of a noise the car was making. They fit us in Wednesday morning and, even though they were short-staffed Wednesday, they were able to finish the repair before my husband went to work at 1pm! We are really happy with the service weve received from the people at Anacortes Automotive.
A customer since 1997: The staff knows that I may not be able to afford fixing every thing at once, so they help me prioritize what needs fixing now for safety, and what can wait until my next visit. I have complete trust in what they recommend and have always felt that I am getting special treatment! But, no, they treat everybody that way!
Always Reliable, Professional and Trustworthy. My Go To Place For Auto Services!!! ❤️
The most trustworthy auto mechanics ever!
I am clueless about cars so for many years I have relied on Jeff. Even when I moved from the Anacortes area back to Edmonds I drove my car up to Anacortes Automotive. They are trustworthy, reliable and reasonably priced. Friendly and knowledgeable I always felt confident with their service. The only place to go in the area and beyond.
Great staff. Honest
These guys do good, honest work and do it right the first time. Courtesy car to pick you up and drop you off is a nice bonus.
Though its out of the way for us, my family insists on brining our van here. Our trust in the folks at Anacortes Automotive is very high. Theyre courteous, helpful, knowledgable, and get the job done right the first time.
Fast service! I would have given 5 stars, but heres the thing: after a $2,700 repair, would it kill you to throw in a car wash instead of returning the car back all dirty?
Great group of guys, honest, fair & quality work!!
When I reserved my repair appointment, scheduling was a week out, but I told them I was going on a road trip in a few days. The next day they called to say there was a cancellation and got me in before my trip. Very much appreciated. I trust them. Enough to tell them when I suspect my brakes might be getting low because of a sound I am hearing, and know they will check it, but if it doesnt need repairing, they will tell me so. Which is exactly what happened. Brakes were fine and they explained the noise.I never worry about the state of my car condition because they keep me informed and prepared for upcoming work needed. AA is the BEST!Vehicle: Kia Sorento Service Date: 11/09/2017Review Created: 11/11/2017 11:07 AM
Honest service, fair prices, pleasant to work with. Surprisingly quick service too!
Needed a new battery in my car suddenly and they were able to squeeze me in on my lunch break. Quick, friendly service at a reasonable price!
Took my truck in for service and to get all the problems diagnosed they were very specific about what was going on and fixed the problems and checked everything else out, I was thinking it was going to be pricey for I had 2 estimate of over $2,000.00 and they did it for for a third of that. Very professional and friendly. Will go back.
These guys are great!!!!! We had bought a used car and had problems right away. They got us in immediately and were able to help diagnose and fix the problem. We were back on the road fast!!!
Anacortes Automotive was recommended to me by a long time resident so I took my Class C RV to them for HVAC repairs and had some issues. I returned to them and explained to the owner Jeff, what the problem was and found it was a miscommunication. Jeff wanted to make right on things and see me leave happy so he completed the repairs to my complete satisfaction at no cost to me.The true test of any business is how they handle problems or complaints. Do they get defensive and deny the issue or do they accommodate the customer and do what is necessary to satisfy them?Anacortes Automotive and Jeff are a success because they provided true customer satisfaction which is a rarity these days.Thanks to Jeff and his crew! Highly Recommend!
The guys here are the best
Ive used Anacortes Automotive on several occasions and found them to be conscientious and caring Their work seems to be done right the first time and their customer care and communication is excellent.Andy Stevens
The folks at Anacortes Automotive are quick, efficient, and I believe their cost is competitive for the service rendered. I would recommend them to anyone.
Great customer service 🐈
After hearing a knocking sound in my front end, I took pickup to Anacortes Automotive for diagnostics and repair. I was billed over $100 and told everything was OK and I was in no danger of anything catastrophic happening. Whithin a week the pickup made so much noise I all but stopped driving it. Took it to a dodge dealer recently and they immediately told me front universal was all but gone and in danger of coming apart (no charge). I have had resonable service from Anacortes Automotive in the past but I feel in this case they put me in danger with a poor diagnosis and then they even charged me for it.
Theyre good reliable and fast
Honest, reliable, and crystal clear on all repairs and service. They were voted Best in 2014 and are a shoo-in for 2015.
Quick turnaround