The offer free battery testing and free installation of buy battery there. So once we got our car started we went there. Was quick to test it and get new one installed
Customer service was good but they didnt have what we went in for.
The employees are enthusiasts in the car culture. They have a good amount of wrenching experience and make great suggestions to help you get your car repair job done. Slightly upset about the lifetime parts warranty policy, needed to bring in my parts for inspection before I could have them replaced.
Always a pleasure to come in here and get my parts. Tristan always goes out of his way to help me out. Very helpful and kind as well as all the other staff. Great place would recommend.
After my recent experience I would prefer to pay more than there sometimes lower price as the staff is very rude and completely unfamiliar with there products or store policies. Take the time needed to learn the proper concept of service by shadowing the Appleton Calumet store. They have it down.
Great service and expertise. Brought in my vehicle expecting to need a new battery after having repeated starting issues, they did a free battery check, and very easily could have just recommended I replace the battery. They were honest and on the up and up and said the battery was in good shape, and asked me some followup questions to confirm that the vehicle hadnt been driven enough lately to ever give the battery fully recovery from a recent time I had drained it with a light mistakenly left on. So they advised to drive it more to get the battery back up, and put it on a trickle charge if that wasnt an option. Good service, can trust them theyre not just looking for opportunities to up charge.
Real professionals working there. Thank you so much for help and advices
Quick and easy service on battery purchase
Your coustemer service and employees are awesome Jay goes above and beyond all super guys he helped me with my jeep such a great store
Horrible customer service one of the employee I asked for the scanner he threw it at me then asked me for my Id once I was done using the scanner he threw me my license to the desk with such a bad attitude the store I’ve ever been and never stop by again
Its my go too place . And they dont charge OREILLY-E-DICULIS PRICES, like other places round here! ;)
I came in looking inside for things on sledding. Bob
Easy finding the right part for your vehicle and experience about the product
The staff is super friendly and helpful whether youre there in person or calling to inquire about something.
The service was great! They knew exactly what I wanted right away and I was in amd out within 3 mins!
Usually have what I need at a good price.
Parts store with no parts... a common part at that no wheel nuts.
Just picked up a ups package, but fast and friendly service
Although the staff was okay, the prices were much too high for a trickle charger! It certainly wasnt gold-plated? And I found a better one at half the price. I think Ill listen to what the Car Doctor says on the radio 👍
Way better than napa down the road
Got what I needed. Fast and easy.
Great customer service at the Wisconsin Ave location! Looking forward to doing business with you again. Super knowledgeable and always have had what I needed in stock!
The store was closed today with a note on the door saying they didnt have any employees today. Good thing OReillys was down the street! They were fully staffed and very busy.
Nice people some are even cute!!
Thank you for the great support and expertise. Went to a competitor first and they just didnt have the knowledge
Skinny scruffy man wasn’t very pleasant. I felt like I was a bother to him and he wasn’t helpful at all. Defiantly didn’t go out of his way to help the only customer in the store. Customer service is definitely not his profession, so maybe it’s time for a career change buddy!
Super helpful and friendly customer service from Norm. He went above and beyond to help, and it’s not the first time I’ve experienced this level of service from the staff. Would definitely recommend. Cheers!
Employees are knowledgeable and the products are great. Online orders for in store pickup save time and lots of money. Highly recommend wisconsin ave. Store.
Advance Auto Parts has everything a person would need to keep their vehicle on the road!!
ALWAYS. Friendly and knowledgable. Jake knows his stuff. 👍
Very knowledgeable staff help me with parts I neededVery clean store with lot of automotive supplies
It pays to have speed perk members card. Saved 20%. They have been a great help over the last few years with parts available and knowledge from workers.
It seem like nobody really want to help me find what I was looking for
Jim refused to Price Match Home Depots price he said, the system would not allow it anymore.... According to Advance Auto policy they DO Price Match competition apples for apples
Great auto parts store, they have what you need and if it is not in stock they do what they can to get fast. Friendly staff willing to help you anyway that they can.
Got my new battery in!
Awesome store. GREG is the man. He does whatever he can to make it good.
Everything you expect..
Ethan has great customer service helped me out a ton today...great place😁Thank you
The typical auto parts store, with a few other products. Friendly staff that are helpful.
Great service able to answer many questions and help you out with anything you need
These guys are always helpful. Prices are fair and large selection of just about everything youll ever need. Not sure how their delivery works. Bought a set of rebuilt brake calipers for my suburban and they had what I needed in stock with a few different price points available. Was happy to get everything I needed in one stop. Although they do pull the what year, make, model thing when Im getting an O2 sensor for the LSX in my 76 Monza.
Guy checkwd battery in van. Said it was good yet. We took to mechanic and he said battery was very bad.
Only place Ill ever go for parts!! Always reliable and knowledgeable staff!!
Wonderfully helpful staff who know their stuff!
I really like Advance Auto but the staff at this store has me upset. A lot of time was wasted and they tried to put the responsibility of it o to me
They have pretty close to everything you need for your vehicle.
Everything is out of stock or they say it will be there tomorrow
They went beyond to get a coupon to work for me. End result was a great bargain!
THANK YOU ADVANCE AUTO SHOP EMPLOYEES ! YOU GUYS WENT BEYOND GREAT CUSTOMER SERVICE IN HELPING ME WITH MY BRAKE LIGHTS. THANK YOUUU
Staff is always friendly and willing to help trouble shoot issues
Bought some Seafoam today and the total rang up to $12.59. Made a comment that the price went way up and the clerk said that this was the 2019 price. Auto Advance Parts is price gouging their customers the product can be purchased for $6.99 anywhere else.
Very helpful people here
Twice this week, great service and very helpful!
Super helpful and knowledgeable staff! Free battery installations! 😀
Helped me find what I was looking for
Have had no issue with any parts from advance Auto. Order online and pick up, the only way to go.
Generally have what I need but sometimes there is a wait.
Great service, purchased a new battery and got it installed!
Helpful, and usually in stock or next day. Great deals online.
Very helpful employees. Bought a new battery for my car and they installed it for free.
Extremely rude, unhelpful, unknowledgeable, useless employees.Walked in today to an extremely unfriendly African-American gentleman named Lou who worked there, he proceeded (again, in a very unfriendly way) to ask if I needed help. I said yes, I would like to recycle some oil as well as buy some oil.At this point, Lou proceeded to look me up and down and get this....DIDNT ANSWER ME!Ok Lou, can I just do your job for you? Oh wait, yes I can because he didnt give me the choice!The woman (probably manager) working told him where to take me, at which point he mumbled something and walked as slowly as he possibly could to the back where he ASKED ME WHERE TO PUT THE OIL.So I went back to grab the other container and upon returning Lou had decided to disappear completely.I never saw Lou again nor did I get a slip to fill out (as required by law) for the amount of recycled oil I brought.Employees like that run stores like this into the ground for no good reason, and in the process offend a lot of customers.If there was an option for this store should just close I would have selected that over the 1 forced star I had to give it.
Customer service is not a strength of the employees here
My husband went in for a new starter. A lady there insisted that it wasnt the starter and was a bad crank shaft sensor. Gave us the wrong one, went back, insisted it was the right one. Got the original off the car to prove it was the wrong one, finally let us return it. Never again.
Great place. Very knowledgeable.
Very knowledgeable people and always have Parts in stock
They would not warranty a lifetime warranty part I purchased from them
A place to get car parts if you know what you are looking for.
Very helpful and efficient staff
A clean store. The employees know their job.
IDK lol
I found it very satisfactory
This place usually have a lot of import parts instock(japan) thanks.
Very helpful people.
Very helpful and friendly
Usually friendly sometimes not real eager to answer any trouble shooting answers
Very helpful employees
Didnt have what I needed which was a small pipe but they are still helpful when you need to ask them questions
Friendly knowledgeable staff
Nice people
Hey at least its not auto zone
The prices are often comparable to auto zone but they wont erase check engine codes even after you fix the issue,
Very helpful
Had What I Needed, In/Out ~
Good service
Great employees.
Store personnel are great, website is broken.
Great selection
Excellent service
Very friendly workers.
Friendly people.
Friendly people
Friendly staff
Friendly staff
Good 👍👍👍👍👍👍