My boyfriend was a first time buyer & Paul gave the BEST customer service!! Helped & suggest so many great pointers! My boyfriend is so excited for his new pair of shades!
The Oakley store was a great experience, the staff was extremely knowledgeable and helpful with all of my needs, they went out of their way to help me with the issues I had. I highly recommend the Oakley store !!
Go see Richard at Parks Mall, Arlington,Texas. Awesome customer service and he knew their products. I’ve been an Oakley customer for years and love their products. First responder friendly too! Go see him, he’ll show what they can offer.
Best experience Ive had in a store in a long time. Thank you!!
Took time to help me find the perfect fit, frame and style for me. Great service!
We were needing prescription frames for our son. The store associates were very knowledgeable and provided us with outstanding customer service during our shopping experience. Thank you!!
Very nice Oakley selection. Fyi if they dont have it go online and have it delivered. Some times prices are even cheaper online.
This place rocks. The management is top-notch and everyone goes out of thier way to make sure you get exactly what youre looking for and happy with your purchase.
Nobody greeted me as I came in, which ok but no customer service as I was browsing through the store very poor management, felt like they didnt want me their.
Customer service was great. We even found a defect in a pair i was gunna buy and they tried cleaning them first still had a flaw. But they swapped them out. Customer service went above and beyond.
GM of The Arlington location and his staff are exceptional.
My daughter loves this place
Very knowledgeable and great to deal with.
The sale rep we had was awesome knew his stuff and help us fi d what we were looking for YOU DONT FIND PEOPLE LIKE HIM ANYMORE thank you R.
They do not like the Judeo-Christian symbols that make up my necklace so they have taken it upon themselves to not allow me to have the sunglasses that I purchased nor the money ($174) that I paid for them.Edit (12/24/20): Devin called me to tell me that I could come get my sunglasses this past Tuesday, which were sitting there since 11/30/20 (closer to a month) that Rufio (receipt shows Richard) wouldnt let me get without a phone call from him. It only took my contacting a foreign government concerning this issue.... but I will bump my original rating of this store from one to three stars now because Devin reached out to me.
Great variety of sunglasses and apparel, buyers beware, if you are trying to fill a prescription for sunglasses or regular glasses, be prepared to spend some time at the store
Never dissappointing. Service very excellent. Thank you Oakley.
Awesome place. Associates are knowledgable and courteous. Will be back. Good job guys!
Great place and people that wok there qre amazing especially the person that help me . His mane was andrew and he knew exactly what i was looking for
Great service, hard to find.
Very friendly and helpful. I had a ton of questions, they had a ton of answers.
Staff was friendly. If I had a question, they answered it in a professional manner.
Luxottica ruined Oakley. I tried to return a pair Flack Jackets. The manager said there was a scratch on the lens. I couldn’t see it but he wouldn’t take them back because “He couldn’t sell them as new.” Which means they could have already had the scratch when I bought them and they are admitting that they are selling used merchandise as new. Its buyer beware.
You cant beat Oakley glasses. The employees were extremely helpful.
Overpriced, the one outstanding moment? The young Hispanic man working there, took the time to chat and make us feel welcome.
The best store
Always have new trends
Great selection helpful staff
Small sunglasses selection and pushy employees
Loved it
Cute store
Pricey
Nice store
Nobody else has glasses like these
Cool!
Super and many new things to buy and excellent service and there is always someone who speaks Spanish that I loved