Absolutely delightful shopping experience at this location. Stephanie, a lovely associate (also a professional hair stylist), offered terrific insight into the Aveda lines— a kind and patient demeanor, paired with product knowledge are ideal conditions for the consumer.We curated a series of products that focus on nourishing and hydrating my hair, everything smells so delicious, and I’m enjoying the products thus far.Thank you Stephanie for further enlightening me about my hair and being so pleasant; happy to return to this specific location to procure my future Aveda goods.

Stephanie was so helpful and knowledgeable about the products. I love Aveda. They also had plenty of free products with my purchase

Excellent products and superior customer service! Highly recommend. Best Aveda shopping experience Ive had in years of shopping at various stores.

They gave my wife great service and product advice

Jocelyn, the manager of the Pentagon City Mall Store, and Ashley always provide outstanding, exemplary, extraordinary, and professional customer service to all their customers. They always greet you with a 😃 smile. I live in Reston, Va, but I buy my items via phone at the Pentagon City Mall store, and have them shipped to me. This is because of Jocelyn. She is amazing, and she is a breath of fresh air. Thank you Jocelyn and Ashley for always helping me and providing me with excellent service. 💕-- Monika Mathur

Wonderful store. Great products. Great customer service.

The customer service is always GREAT at this location. Jocelyn is one of the managers and shes excellent. I never buy what I dont need and her recommendations has help my skin clear up and glow.

Dell has been my stylist now for about 6 months, and Im very happy with him. He listens, does what I ask, makes great suggestions, and has gone out of his way to fit me into his schedule. I really love the Aveda products and while pricey I think theyre totally worth it.

Ashli was wonderful, she gave me a very relaxing facial and some great advice. I cant wait to return and try out new products. Thanks!

Ive been a fan of Aveda products since 2006. Ive shopped at a number of stores throughout the country but have always used the Pentagon City location as my benchmark for how well I am treated. Jocelyn and the team are just the best.

I came across aveda about 3 weeks ago when I scheduled a facial visit. My consultant Mary, did my facial, she was very patient in explaining each and every product to skeptic me. I felt lighter and looking better after my facial. Mary helped me find best products for my skin type, and encouraged me how I can use all my products with best results. She arranged to do a 3 follow up. She is truly great. I love all my products, my skin loojs and feels better. Thank you Mary and aveda. :) Highly recommend.

Went in for a custom facial. Staff were friendly, informative and zero pushy! Will definitely be coming back.

Very clean space and professional employees

Great customer service with good recommendtion

Very pricey...but oh, those bonus points!

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