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CVS
506 N Fielder Rd, Arlington, TX 76012, United States
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CVS
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La
Review №1

I came into this CVS specifically to redeem my $10 in extra bucks which expired two 2 days later. My first issue was I bought vitamins that were B1G1 free, they did not ring up as B1G1 free when entered my CVS card at the counter. The manager corrected the issue and adjusted to price for me to get them at the sale value. I then tried to use my $10 extra bucks coupon on the remaining $16.50 balance. When the manger scanned the coupon it said not valid, even though the coupon clearly said it expired on 2/8/2021 and had my card number at the bottom. Instead of just manually applying the coupon the manager gave me the number to customer care. I called customer care number in store, and of course I was speaking to an outsourced position in India. After 20 minutes of being on the phone with extra care customer support, they only could conclude that I was never issued the coupon, even though I had it right in hand at the store. The manager did nothing to reward me with my time, on the phone, or a coupon the company clearly gave me which they were not honoring. I will never shop at CVS again, I will take my convenience shopping to Walgreens. This is a top-down issue with CVS the company, starting with outsourcing customer care to India and not having people capable of handling minor issues.

Na
Review №2

One of the worst CVS I’ve been to Worst car system or service just bad do yourself a favor drive to Walgreens or any other CVS but the CVS is bad

La
Review №3

This is where we get all our prescriptions and run in items. They are re always very courteous and ask how we are when we walk in. Pharmacy is proficient and respectful.

Dr
Review №4

Pharmacy staff are patient and friendly. Fast and reliable service.

Ma
Review №5

My prescription didnt have a measuring cup and when I came to ask about buying one, the cashier looked at me like I was speaking Greek before suggesting I try Raodol Mill Pharmacy. Sound advice. Will be taking my business there as much as possible now.

Ac
Review №6

Quickest CVS I’ve been too. My kids are really sick and needed their prescriptions ASAP. The staff at the Randol mill and fielder location definitely exceeded my expectations. They told me about 15 minutes it really felt like 10! Great work guys! Thanks so much for your speedy work. I don’t care where I live I’ll drive to this CVS from now on!

An
Review №7

Dont fill your prescriptions here if you can avoid it. I dont know what they do different from every other pharmacy but its a real nightmare.

El
Review №8

This pharmacy can hardly do its job. Ive had prescriptions filled with fewer pills than the number Ive paid for, failure to notify me that my prescription is on back order, SECONDARY failure to fill prescriptions after me following up as to why my scrip isnt ready when Ive already run out, and the staff acts irritated with ME when I explain my frustration and pain because I dont have the meds I need.

Rh
Review №9

This CVS location is nearest to my home so they have served nearly all of my familys needs for several years. The staff is friendly, helpful and knowledgeable. The store carries a good selection of all the health, personal care, grocery items you would expect. Its conveniently located, easy parking and accessible. The pharmacy staff are always willing to take calls about medication questions and work with our doctors on refills or called in prescriptions.

Ro
Review №10

This is a small store in a strip shopping center, not a newer, larger free-standing store. The employee was very nice, but their overall selection of items is poor. They only had 2 of the 5 items on my list. CVS stores are very expensive. The biggest thing they have going for them, which this store did not have, is a wide variety of items you dont even find at most Wal-Mart and Target stores. Maybe its just a good store to get your Rx filled - I dont know.

Ga
Review №11

The refilling of prescriptions has gotten extremely hard and slow. The employees are overwhelmed. You cant just request a refill and then pick it up. You have to call and beg them(15 minute wait). Id give them a 1 star, but I guess it could get worse.

Al
Review №12

This is the best pharmacy in town! The pharmacists are remarkably knowledgeable and helpful. They are familiar with the customers and know many by name. I recommend the pharmacy!

Sc
Review №13

Manager was rude to my wife. She asked him to price match an item that CVS’s own site priced lower. He said we don’t price match. When she asked even an item advertised and priced by CVS? He said, “I just told you, no!”Back to Walgreens who treats us with respect

Pa
Review №14

Why do these pharmacies only have two people working?Both lines are backed up and pharmacy calls coming in left and right.This place would make me crazy!Never coming too this location again.

Br
Review №15

I have never in my life had issues with a pharphacy until now. This is the absolute worst place Ive been. I have attempted to get my scripts filled here since they are closer. The biggest mistake ever. Every time I had a prescription to fill not only did it apparently take several days, but they wouldnt let me know when ready. Or when they were supposed to call my Dr, instead of letting me know that they werent hearing back(which I dont believe at all), they just didnt contact me. Im never going here ever again. Id rather drive 100 miles than go there. So dissappointed.

Ha
Review №16

Terrible pharmacy. They lose my mothers pain medications a lot. They also tell us they didn’t receive the prescriptions from the provider which is not correct at all. Just go else where. We will be switching pharmacies.

Ra
Review №17

Don’t bother calling in. Held for an hour and no one picked at the pharmacy. Called and spoke with front desk management and was just transferred back over to hold for another 15 mins til I just had to give up.

He
Review №18

The staff in the store and the pharmacy are great people. The pharmacist is extremely helpful with answering questions.

Ro
Review №19

Was told at 11am a script would be ready in an hour. Came back 5hrs later and it hadnt been started yet.. Pretty sad and very slow service....

Sh
Review №20

Love this pharmacy. Always helpful

As
Review №21

This pharmacy is horrible. They have told me several times they would order my kids prescription and also told me the pharmacist would call me and I still dont have my kids prescription. Also stood in line for 30 minutes which is ridiculous. The reviews must be for the store because the pharmacy isihorrible.

Ta
Review №22

A recent change in staff has brought in very rude people who care nothing about customer service.

Pa
Review №23

They ait.Stay open longer. Please.

Ro
Review №24

Just No.

Yu
Review №25

Friendly staff. Friendly Pharmacy.

JI
Review №26

Twice I went in there regarding some scripts I have been on and was talked down to..will never do business here again...

Sk
Review №27

HORRIBLE pharmacy!!!!!!

Cl
Review №28

Great crew

Xc
Review №29

This pharmacy is horrible👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Information
5 Photos
29 Comments
2.8 Rating
  • Address:506 N Fielder Rd, Arlington, TX 76012, United States
  • Site:https://cvs.com/store-locator/cvs-pharmacy-address/506+North+Fielder+Plaza-Arlington-TX-76012/storeid=6975?WT.mc_id=LS_GOOGLE_FS_6975
  • Phone:+1 817-274-1696
Categories
  • Cosmetics store
  • Convenience store
  • Drug store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Online care:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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